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As the pandemic continues to create changes in the world hotel management are forced to adapt to new ways to make better decision-making abilities for the future of their establishment. One factor is retaining staff and attracting new groups as some hotels face labor shortages. 2022 has the potential to be a great year for the hotel industry as we continue to take the pandemic in our stride.

Note: my above post is comprised of highlighted excerpts and intended to be in quotes but the editing tab is not working accordingly. No plagiarism is intended and credit goes to the authors of the posted web page. Nelson AS DESCRIBED ; this is the fundamental problem with the proximity marketing process. The fact that this is some sort of "subliminal" type of messaging through push marketing, that not only send out ads but collectively gathers personal data, should be an area of concern for everyone utilizing a smart device. "Our in-app features enable you to reach the right customer and push the right message at the right time and at the right location BLE iBeacons for accurate mobile proximity marketing. Analyze customer patterns, dwell times, measure performance, promotions, track conversions and customer retention & loyalty better understand your customers & increase your foot traffic, sales and revenue."

Sometimes, we focus more about Robots replacing humans, but we don't see the whole picture. Robots work with better accuracy which reduces the amount of time and materials wasted. It is a fact that will impact people's jobs; However, by helping company saving money, the price of good will be more affordable.

The multi-bilion dollar NCR Corporation has invested in a new and innovative barcode scanner for a mobile POS system from a company named Socket Mobile. Socket Mobile has 20 years experience in the industry and offers a variety of products that increase productivity and drive operational efficiencies. The barcode scanner will allow its users to offer a greater standard of service to customers. The barcode scanner can be wirelessly used and brought around place to place using bluetooth. A great example in the article it mentions the product could be used outside the store at say a farmers market or street fair. The product has a high level of technology and offers better features than a traditional wireless scanner.

A property management system is software used to automate the operations of a hotel. It is the hub of a property's operations processing reservations, check-ins and check-outs. It keeps track of how many rooms you have left to sell and at what rate. It handles front office accounting, marketing as well as interfacing to other systems such as phone, reservations, restaurant and pay-per-view movies. Web PMS offers all the features of a traditional PMS-including integrated accounting, GDS connectivity and multiple interfaces-as well as advantages unique to Cloud-based systems, such as remote accessibility, integrated Web and mobile reservations and automatic data back-up. It will be a better choice in the future.

This article introduces the reason that the hotel needs develop its e-marketing. The author pointed that a successful internet marketing campaign is one that can strike a perfect balance between all these various practices associated with E-marketing. Here are the key reasons why it is important for the hotel. Firstly, advertising on the internet is much cheaper than advertising on TV, radio, or even newspaper. Secondly, e-marketing make it easier to find hotel's target audience. Thirdly, the success and failure of any marketing campaign on the internet can be tracked and analyzed very easily by using Google analytics, and various other means. Through internet marketing brands can establish a regular committed community of their fans and followers, and engage with them in a two way communication. A carefully, and strategically designed hotel website can provide its prospective clients a lot information. In addition, as most of the prospective travelers use the internet to gather information about their destinations, and hotels, hotel properties can ignore internet marketing only at their own peril. Also, the hotel can make use of Internet to show its property to the guests. A good designed web page can attract more customers for the hotel.

The article demonstrates the reasons that Internet marketing is important in recent days. To begin with, the author provides several ways of Internet marketing, such as SEO, SMO, PPC and so on. In order to see the effectiveness of each Internet marketing method, marketing campaign is one good choice. The author then tells us how the Internet marketing is superior among traditional media. The Internet marketing is cheaper, easy to target audiences, easy to track data and it also can establish a regular committed community, which attracts lcustomers. Moreover, Internet marketing benefits the hotel properties. For example, the hotel website can help customers better know the hotel. So we see that Internet marketing is crucial to hotels.

Internet market is super important in the hospitality world. It helps customers answer questions such as charges, tariffs, location, and etc. and they are able to get answers they need fast, and from a reliable source. Another great use for internet marketing is the ability to draw in customers by showing what their property has to offer through pictures and videos.

In the article "Would Your Crew Wear Mobile Apps?" it talks about a new way of advertising through uniforms. On the back of a crew members uniform there is a QR code and the customer just has to scan the code it shows them coupons and deals the restaurant is promoting. I feel that this way of advertising is easy and fun; people love using technology and what better way to incorporate it then by using your Smartphone! In the article they asked different fast food restaurants if they would use this product and although they thought it was a good idea they felt that it would be taking away from a fast paced environment. In the article it states that traditional media is not what it use to be, ""There are billions of dollars being spent on it, and [traditional ads] are driving consumers to the stores, but at that point consumers still don't know what they're going to buy." Overall, I feel that this product would bring in a lot of customers and it's a great way to advertise things on the menu, I'm all for this idea!

This article summarizes the results of a report done on TripAdvisors free online marketing platform. This platform offers a management response tool that business owners can utilize to better their marketing efforts.  The results are in line with my opinion. If there is more information on a hotel, I am more likely to chose it over another with less information. 

The topic of the article is the top five technology trend in event measurement. First, it is easier to go green. According to the article, the using of smart phones and web-enable devices benefit the events planning a lot. You're "going green" by minimizing paper, you eliminate hours of manual tasks (distributing and collecting surveys, manually tabulating results) and associated labor costs, and you can view results in minutes rather than weeks. The article also used a example of Game Crazy to explain it. The Game Crazy used electronic surveys to find out if their sales associates were being motivated and acquiring new learning during their annual sales meeting. The second trend is social media. Social media for events, when applied strategically, deliver great value. For instance, the Facebook, Twitter, other platforms can help you start and maintain a pre-event conversation with potential attendees to determine what topics will be of greatest interest and relevance. There are as many creative, successful uses of social media in the event industry as there are pointless and unproductive ones. Then, the trend is a single consistent lead management solution. It means that to drive ROI, exhibitors need a complete lead management solution that includes lead qualification and prioritization to determine which leads have a higher probability of converting to sales. By extending the lead management solution across all events, the event manager can identify trends; provide benchmarking stats and help exhibitors establish objectives prior to the event. In addition, the event to event metrics became another trend. The trend is used by combining data generated by all these solutions into an executive dashboard that clearly demonstrates results versus established objectives and compares results from one event to another, you are able to monitor your team's performance and make necessary changes to improve overall event results. In order to explain this trend bett

    This website is a homepage of the company called Immerauf. This company is to provide network service and sell the technology products that are related to the hotels. Human Resources Information System is also a product of theirs.     As everybody know, without an effective HRIS, the hospitality management system could not be considered completely. The functions of the HRIS are managing the recruitment, shift, attendance, requirement and so on. They highly recommend their HRIS technology product. And they mentioned their partner Greytip Software. The partner is a focused HR & Payroll software solutions company.     They introduced a few basic own and partner's history and stated they had groups of customers, more experience, and superior engineering.     They list some products overview, such as Folklore HCM, Payroll, Attendance Software and Training. All of the products could help hotels to reduce the transaction costs, improve employee morale, communicate better, eliminate the fussy processing, increase productivity, save time and effort.

HRIS technology plays a very important role in hospitality industry. There is no hospitality management system can be considered complete without an effective HRIS system. This technology manages the recruitment, staff-shifts, time&attendance, and many other aspects of the HR requirements in hotel. It is very useful especially for Human Resources. This tech is also backed up with high quality customer support and service. Some of the support is timely and relevant, ensuring a high degree of usability for our products. It can help us do track record, products overview, folklore attendance software and so on. It can not only drill down to history files, but also provide e-leave application& training management.

this article is talking about the Greytip Software. this software has many solutions. it can help the manager monitor the HR activities and payroll activity. using this system, the managers can analyse their hotel attrition rate and make measures in time.managers can easily promote the employee information management, develop training management, create compensation,share benefits, supervise attendance management. this way can save money and time. managers do not need to set up sheets of attendance, employee behavior, punishment or rewards,etc. depended on the computer, the process of management goes more smoothly.

EventPro planner Software is the solution that your business needs to jump to the next level. Your event business will go to a new level of efficiency and organization that you will have enough time to have a better relation to your client. This software will organize meetings, conferences, seminars, vendors fairs, weddings, etc. The software features are organization, communication log, comprehensive reports, attendee online module.

Cvent, a meetings technology company, has gathered feedback from meeting planners and venues and responded by adding 100 enhancements to their online product. The company is looking to better the users experience and provide easy to use technology. The company's web survey, event management, strategic meetings management, and supplier network have all been improved with new technology. I think this type of business between suppliers and buyers in the meetings/events industry will be the main form of communication in the future. 

The article show us that when planning a convention, meeting planners consider how to incorporate a range of emerging new technologies for the program. MPI used a fog screen. The imagined possibilities for fogscreen technology, an emerging new technology, include the projection of corporate logos, messages and other images. Event and meeting planners should know about future technologies and how/when to use them in various programs. As part of the MPI WEC 2008 opening reception sponsored by Meetings by Harrah's at Caesar's Palace, Las Vegas, attendees walked through a fogscreen of the MPI logo as they entered the opening cocktail reception. Caesar's Palace's objective was to showcase how they can change the environment of a static room, explained Reina Herschdorfer, executive director of catering/conventions and events for Caesar's Palace. Fogscreen technology is an emerging technology that is dry, so attendees and guest will not walk through the fog and get wet.

The FogScreen is an extraordinary display option that offers a seamless projection area made, as the name suggests, of dry fog. Using ordinary water, a flat thin layer of mist is created, onto which you can make high-quality projections - that you can walk through. The fog feels cool and dry to touch and, by varying the density of the fog, different effects can be created to suit the venue and your purpose.  The screen is created by using a suspended fog generating device with no frame around, and works with video projectors. The fog they use is dry, so it doesn't make you wet even if you stay under the Fog Screen device for a long time.  The fog is made of ordinary water with no chemicals what so ever. With two projectors, you can project different images on both sides of the screen. It is a display device which is the application of computer graphics. With Fogscreen, planners are able to make better visual effect and encourage more participation and engagement of attendees. However, Fogscreen hasn't been widely used in terms of high prices. 

The problem of the security in the internet is always risky for companies. Even though the customer trust the companies, but acctually, the companies sell your information without ask you if you want to share your information. For me, the organization for keeping the customers' information secured is useful and make sense, but I don't believe any companies want to pay for such service. They want to get income through selling the customers' information to other for comercial using. However, if the government make policy and establish law for protecting the customers information, it will be different. I think it will become a trend to promote. 

The above referenced article focuses the rapid increase of mobile apps for better customer service and customer accessibility.

As a frequent visitor of Las Vegas, this article caught my attention. The article discusses the collaboration between MGM Resorts International and Cisco Systems and the development of a "high-density WI-FI system designed to enhance the guest experience". According to the article, MGM Resorts and Cisco have developed the highest-performing wireless LAN in the industry. Since Las Vegas is a top destination for tourists and business travelers, this technology will enhance the overall experience for a guest who is in town for either business or pleasure (or both!). Not only is the connectivity within this system is 30 percent faster, but it offers new programs and apps. There is a "state-of-the art wayfinding resort map" which offers point-by-point directions to various locations within the resort such as, restrooms, restaurants, and retail stores. I think this is a great idea. Las Vegas hotel/casino resorts can be quite overwhelming, especially for first-time guests.

. For example, it can be difficult to locate the "all mighty" restroom among the bright lights of the slot machines and crowds of anxious gamblers. With this new WI-FI system in place, any MGM Resorts' guest with a wireless device has access to a quick reference guide right in the palm of their hand. Another interesting feature of this system is the assortment of restaurant wine, beer, cocktail, and dessert apps. These apps are designed to cater to food and wine enthusiasts. For example, wine lovers can "discover new wines, read reviews, rate the wine themselves, and even email wine labels". As a wine lover myself, I think this is a fantastic idea! On numerous occasions, I have found myself desperately searching for a pen and paper to write down the wine information or taking pictures of wine labels for future reference.

Las Vegas is host to numerous conventions year-round. MGM Resorts' new WI-FI system also caters to convention attendees. Previously, their WI-FI system was only able to support roughly 4,000 concurrent users. Today, with the new and improved WI-FI, MGM Resorts now has the capability to support up to 120,000 concurrent users in Las Vegas. In addition, convention groups will find that the system is user-friendly and allows for network customization. It also includes location-based services and fast download/streaming speeds (for video presentations). MGM Resorts is clearly an industry leader. Most of their resorts, including Bellagio, MGM Grand, Mandalay Bay, and The Mirage already have this enhanced WI-FI in place. Final installations to additional resorts will be complete in 2013.

It's important for restaurants to start using these technologies, and it is expected to use technology more often in the coming year to order food. Solutions: Mobile ordering iPad order kiosks. Facebook ordering Tabletop e-waiter & checkout. Digital menu boards + smartphones. Games while-u-wait. Online coupons.

Go To Meeting is a new software system that allows small businesses and corporations to host meetings with up to 10 employees for $49 a month. Unlike its competitors, which cost on average $468 a month, Go To Meeting's software only requires one download and one registration on one PC, one time. From this all 10 employees can hold unlimited monthly meetings from any PC, anywhere. Go To Meeting also offers better security and chat functionality, as well as, desktop screen sharing that allows employees to view any application.

This article is about the new technology trends in restaurants around the US. The article shows how large cities like Chicago and New York are not only using tablets to have customers place orders, but are also using APPS. 

Technology has never been more intuitive than it is today, and it's only getting better. It allows restaurant patrons to find restaurants, rate them, and decide where they want to spend their hard-earned money when they go out to eat. It allows restaurant owners to be more efficient and effective in the areas they feel can be streamlined by hardware and software. But if used in the wrong place and at the wrong time, it can do a restaurant great harm - as it can with any industry.

Interesting article! The author appeals hotel managers to stop, look and listen before investe hotel teches. He point that in-room technology makes provide a good experience for the guests however the hotel owner have to pay much and the ROI decreased. In addition the writer notice that the manager should understand the real demands of travelers instead of installing high-end devices in the guest room.

No matter in what kind of biz, before we make a decision to adopt new technology, it's better to do a SWOT analysis at first. In the hospitality industry, everything related to the relationship with people. What kind of service will accept by customers and what's the best method to provide are the basic questions need to be answered before take a new investment approach. In this artical, it piont out to be wait and see before tacking a new investment. There are some benifits to do this. 1, save money. 2, get the experience from others. 3, lower risk. No matter what kind of method you take, the basic rule is making decision from customer perspective.