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Better tech and decision-making are hotel trends to watch for in 2022 | PhocusWire - 0 views

www.phocuswire.com/ustry-trends-to-watch-for-2022

tech hotel trends

shared by matthewpadillaes on 18 Mar 22 - No Cached
  • This dynamic is one of the key factors that has required a change in the way hotels operate. Hoteliers have had to find the most efficient way to run leaner and sometimes less knowledgeable teams, as well as using smart ways to onboard and train up newcomers.
  • As the pandemic continues, we expect that many hotels will be forced to re-examine their tech stack and could end up directing a large proportion of their focus and investment towards adjusting and simplifying their hotel operations technology over the next year.
  • Another consequence of pandemic cost cutting has been reducing in-house tech teams so in this environment, where there is minimal tech support and a great deal of newcomers to the industry, operations technology has to be intuitive to use, fast to roll out and it must add value quickly upon installation.
  • ...2 more annotations...
  • Hoteliers need to be able to make the best decisions for their operations and guests which are based on real-time insights and data. When it comes to groups and multiple property hotels, hoteliers want to ensure consistency of brand across departments and properties, something that guests are expecting more than ever during COVID-19.
  • Housekeeping teams and those working in hotel operations have faced one of the most challenging times in their industry and have adapted at incredible speed, so it is important to take note of this and celebrate your team. That way hotels can help create a new generation of loyal and motivated hotel staff.
  • matthewpadillaes on 18 Mar 22
     
    As the pandemic continues to create changes in the world hotel management are forced to adapt to new ways to make better decision-making abilities for the future of their establishment. One factor is retaining staff and attracting new groups as some hotels face labor shortages. 2022 has the potential to be a great year for the hotel industry as we continue to take the pandemic in our stride.
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