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Yujia Xie

A Green Computer System In Your Hotel - 1 views

ezinearticles.com/?A-Green-Computer-System-In-Your-Hotel&id=5624717

green system hotel

shared by Yujia Xie on 08 Feb 13 - No Cached
  • With a high speed internet connection and up to ten monitors and keyboards per CPU, you can enter the internet society world. This could beat offering a wireless internet service as far as computer and internet security goes, as well as keeping the connection speed strong. It's a green system because of the resources saved by not producing as many CPUs and because of the energy conservation you experience by running fewer computers.
  • If you have a high speed internet connection, you can provide internet service to your guests and clients with this internet portal and workstation system. Put the power of a desktop PC at your guests fingertips.
  • This new computer networking solution is being marketed as a green action. There is clearly a green component involved. With only one CPU instead of ten, you save on plastics and electronics, thereby saving resources. And you save energy in the process too -- energy conservation from beginning to end is a component of sustainability.
  • ...1 more annotation...
  • One problem this helps to solve is the challenge of providing a reliable wifi connection to your guest rooms. Sometimes the signal is too poor to be of any service to guests on their personal laptop computers. Sometimes the connection gets overloaded with users so it's ineffective for everyone. If some of your guests are using your computer system, the internet load is taken off the wifi connection so people using it have better service.
  • Yujia Xie on 08 Feb 13
     
    As this article mentioned, we are striving for the goals that makes the Internet available to our guests and environmentally sensitive. Because it does not produce many CPUs and can run fewer computers for conserving the energy. It can save resources. This article introduces a green system. With only one CPU instead of ten, you save a lot of resources and energy. In my opinion, I like this idea. It can provide more convenient and better service to customers and save resources and energy. In addition, if we can provide a reliable WIFI connection to our guest rooms, people can be more comfortable to use it.
atutt002

Why Klook is using offline events to target Southeast Asia's mobile-first travelers | PhocusWire - 0 views

www.phocuswire.com/-offline-events-southeast-asia

event registration technology hospitality mobile solution

shared by atutt002 on 26 Jul 20 - No Cached
  • large-scale, in-person festivals to attract Southeast Asian travelers to its digital brand
  • more than 150,000 people stopped in for education, entertainment and, most importantly, to purchase Klook products
  • one-third of the attendees bought one of its tours, activities or experiences.
  • ...3 more annotations...
  • There is also tremendous noise in today’s digital marketplace, and it is down to brands to distinguish themselves from the competition
  • photo zones with backdrops of popular destinations in Japan, Korea, Hong Kong, Europe, Australia and the United States
  • provides discounts for guests that purchase products while at the events and shares offers
  • atutt002 on 26 Jul 20
     
    This article showcases a platform that not only provides online registration but also many different ways for event attendees to interact with each other over the course of the event.
chelasccr

Hotel GMs Share What They Are Doing to Welcome Guests Back Safely and Comfortably | By David Berger - Hospitality Net - 0 views

www.hospitalitynet.org/...4099807.html

hospitality hotel safety travel solution

shared by chelasccr on 27 Jul 20 - No Cached
  • chelasccr on 27 Jul 20
     
    This articles is reviewing what hotels are doing so that the guest feel comfortable to come and stay with them. It is not an easy task to do since fear is so high right now.
jackyreis

Price Comparison: 7 Best Event Registration Software - 1 views

whova.com/...tion-software-price-comparison

event registration software price comparison

shared by jackyreis on 28 Jul 20 - No Cached
  • Price Comparison: 7 Best Event Registration Software
  • How to Choose Event Registration Software
  • Key Features
  • ...25 more annotations...
  • Reputation
  • Attendee Engagement
  • Extra tools 
  • Pricing
  • 1. Eventbrite
  • Pros: Eventbrite is a software that is commonly used across industries. It’s a good choice for a small social event or party as well.
  • Cons: This software may be good for event registration but lacks attendee engagement functionalities. The fee has also been steadily increasing. 
  • 2. Whova
  • Pros: This event registration tool may be a good option especially for European events. It is a robust software for large enterprise-level conferences and trade fairs.
  • Cons: If you expect fewer than 50 attendees, or if your event is a wedding or party, Whova may not be a good fit.
  • 3. Xing Events
  • Pros: Whova has almost the lowest per-ticket price in the industry, capped at $5, so it is a great option for higher ticket prices. It also offers a suite of features that significantly boost attendee participation and interactions through the event app. Two birds, one stone (read more: save money on event registration tool & double audience participation).
  • Cons: It offers an app for event check-in, but similar to other traditional brands, its strength may not be in offering modern mobile technology for audience engagement and attendee networking.
  • 4. Brown Paper Tickets
  • Pros: They work well with charity events, performances, and various non-profit / school events.
  • Cons: This software may not be a great choice for mid- or large-scale conferences, and some customers have complained that the reporting is not very robust.
  • 5. Wild Apricot
  • Pros:  It may be affordable for a small community’s regular gatherings. It has various pricing options for different types and sizes of organizations. It is integrated with Whova all-in-one attendee engagement and logistic management system, so you can easily sync your registrant information with Whova.
  • Cons: If you only have an annual event and do not need to manage membership, it may not be a good fit for you.
  • 6. Ticketleap
  • Pros: This event registration software is simple to use and works well with relatively small events and performances.
  • Cons: It doesn’t offer the complex organizational tools of conference registration software, so it might not be a good fit for large, multi-day, multi-track conferences.
  • 7. Constant Contact
  • Pros: Constant Contact easily integrates with other systems (e.g. Whova, Eventbrite) so you can build invitations and registration into your email marketing campaigns.
  • Cons: This is an unnecessary solution if you don’t intend to send many emails to your contacts, as you will still need to be an Eventbrite customer to use the registration feature.
  • jackyreis on 28 Jul 20
     
    This article was able to summarize all the different event registration softwares that are available currently and their pros and cons. It gives you a good idea on what software you would prefer for your company depending on what they have to offer.
Rochelle Perez

Beekeeper, Whispr Offering Hotels a FREE 'Cleaning Task Lists' App to Fight Covid-19 - 1 views

www.hospitalitynet.org/...4097737.html

technology Tech hotel travel solution business

shared by Rochelle Perez on 31 Jul 20 - No Cached
  • Is your hotel "Covid Clean?" It can be, thanks to a new app that gives housekeepers step-by-step cleaning instructions that follow Center for Disease Control (CDC) guidelines to stop the spread of the virus. Beekeeper, a mobile-first communication platform for frontline workers, is now offering the "Cleaning Task Lists" by Whispr app FREE to its customers. The smart checklist will work on any Android or iOS device and can be activated by Whispr immediately if the hotel is an existing Beekeeper user.
  • "We are extremely proud of our innovation partner, Whispr, for designing an app that will enable hotels to be truly responsive to the virus and lessen its impact on the property, staff and guests," said Andrada Paraschiv, Beekeeper Head of Hospitality. "Because our core products are integrated, any hotel using the Beekeeper operational communication platform can upload the 'Cleaning Task Lists' by Whispr app in minutes. The app includes a real-time dashboard showing each room's availability as it is made Covid Clean."
  • "We are encouraging our customers to display the Covid Clean badge throughout the hotel and on their websites and social media profiles to let travelers know their doors are open and the assets are virus free," Paraschiv added. "This is a critical first step towards economic and social recovery for hotels."
  • ...1 more annotation...
  • "Both Beekeeper and Whispr believe in using technology to connect workers and bring them together when you need it the most," he added. "This is that time, and we think this is a good example of how to use modern tools and actually make a difference. We're offering this totally for FREE to any hotel in the world. This is our way of trying to help."
  • Rochelle Perez on 31 Jul 20
     
    Article is describing how Whispr and Beekeeper are helping hotels maintain new standards
bdegirolmo

Why Your Hotel Can't Afford Not to Embrace Mobile Technology - Jonas Chorum - 0 views

jonaschorum.com/t-to-embrace-mobile-technology

hotel mobile technology

shared by bdegirolmo on 08 Jun 20 - No Cached
  • As technology continues to advance on daily basis, it is imperative that hotels remain on the forefront of this evolution to meet the ever-changing needs of both their guests and staff members.
  • One of the main reasons often comes down to cost and justifying an investment in new technology.
  • For hotels to remain competitive and continually attain positive guest ratings, the urgency to implement a mobile-friendly, cloud-based property management software solution has never been greater.
  • ...2 more annotations...
  • This generally leads to a ‘wait and see’ approach, which can often have major consequences that ends up resulting in a hotel quickly falling behind the industry standard.
  • as trends shift towards mobility, both from a guest and employee perspective, hotels may fall out of favor with guests who are looking for a more modern experience and may also have a hard time attracting new staff members.
  • bdegirolmo on 08 Jun 20
     
    This article discusses how it is imperative that the hospitality industry avoids the "wait and see" approach to stay relevant. It is believed that guests are now looking for that more modern experience when staying at hotels and endure the thought of having access to anything and everything necessary at the tip of their fingers - house keepings, check-in, check-out, etc. It is said that if the hospitality industry does not keep up with the evolving technology is it set for a negative impact on business.
irinadolgopolova

Keeping Green: Sustainability and Covid-19 - Short Term Rentals - 1 views

shorttermrentalz.com/...tality-sustainability-covid-19

technology COVID-19 hospitality green hotel

shared by irinadolgopolova on 10 Jun 20 - No Cached
  • It is important in a moment like this to ask the question – will sustainability stay as important to hospitality?
  • Sharmista Mitra-Kelly, senior associate at JCJ Architecture, noted: “They all have different expectations, but a very similar mindset when it comes to wellness and preservation [both self and natural], and that means a focus on sustainability.”
  • Giles Fuchs, entrepreneur and owner of the Burgh Island Hotel, said: “For business hotels, such as Premier Inn, they have found that individuals are far more likely to stay in hotels who are making an effort to provide a more sustainable environment.”
  • ...10 more annotations...
  • The idea of green business is prominent in short-term rentals and serviced apartments as well.
  • Fuchs added: “There’s that obvious tension between price and quality.”This tension is at the heart of all business and tends to become unbalanced during times of hardship. When businesses are existentially threatened, as some say hospitality is with the coronavirus outbreak, logic would dictate that price takes over afterwards.
  • For some hospitality businesses, sustainability may actually be a solution to cut costs with a more difficult market. Basic measures, such as opting out of turndown services and using energy efficient lights and recycling water can realistically be used to shave certain expenses.
  • In this instance sustainable development can be a double-edged sword. High upfront costs can hamstring businesses with less cash on hand but can create necessary savings for those with just enough.
  • Madu Rajesh, director for International Tourism Partnership, told HospitalityNet: “There is a strong business case for sustainable hotels including reducing operational costs through utility savings, benefiting from national and local incentives, and increasing control of energy costs through installing on-site renewables.”
  • The consensus among many professionals is, however, that sustainability is no longer a choice that can really be made by businesses. The future of hospitality will be inherently sustainable.
  • Paolo Trevisan, head of design at Pininfarina of America, said: “Over the next six to twelve months, consumers will be giving everything a more critical look, from their homes to their vacations. As such, we believe that sustainability –– especially principles of biophilia (access to natural light, green space, etc.) –– will continue to be a topic on the forefront of people’s minds.
  • Mitra-Kelly said: “More than anything, this pandemic is teaching us that we are so dependent on things that are not locally sourced or sustained.”
  • The ethics of sustainability are dependent upon the personal views of those who lead a company, but the business sense is not.
  • For some, sustainability may be the way to recover from a time of genuine business concern. For others it may fall by the wayside.The idea, however, is still present and, while maybe temporarily deprioritised, is set for a significant comeback.
  • irinadolgopolova on 10 Jun 20
     
    The article describes the origins of green hotel and hospitality movement, provides the experts' opinions on green movement within the industry and predicts the possible future actions of the hotels in the after COVID-19 times. Financial aspects of the implementation of environment friendly actions are also discussed.
jchac014

3 Hotelier Spaces to Dominate, Keeping You Ahead of the Curve and Delighting Your Guests | By Alonso Franco - Hospitality Net - 1 views

www.hospitalitynet.org/...4086728.html

technology hospitality solution Tech

shared by jchac014 on 10 Jun 20 - No Cached
  • If the hotel's offering is not competitive and is unable to evolve with customers' expectations, success is unlikely.
  • The hotel industry is worth $199.3 billion in the United States alone and has been around for thousands of years.
  • With the introduction of AI, the reception will soon be optimized, making guests' experiences more efficient and personalized to their individual preferences.
  • ...4 more annotations...
  • tailor-made activities in the local area to be digitally presented before or during their stays. In turn, it will give them a greater sense of personalization, and potentially open up a new stream of advertising revenue for the hotel.
  • Modern technology will be able to complete tasks in their entirety, end to end, tapping into a digitally omniscient network of the hotel. By unifying these systems, hotels can manage more information, faster and with great clarity over profitability.
  • By allowing technology to perform the simple tasks, such as automatically entering a guest's information into the system, the duties of the employee at the front desk will shift to a more involved role.
  • Beyond loyalty, independent hotels across the globe will integrate into hospitality platforms, helping hotels amplify their overall digital experience.
  • jchac014 on 10 Jun 20
     
    This article highlights 3 ways hotels can dominate with technology. AI can optimize reception experience, making it more efficient. Modern technology is to be used to complete service tasks, managing information better. Hotels should also focus on amplifying digital presence.
laurenperdomo

Why is GDS important to the travel industry? | TTS - 0 views

www.tts.com/...portant-to-the-travel-industry

shared by laurenperdomo on 10 Sep 19 - No Cached
  • three important GDS systems: Travelport (Galileo, Apollo, Worldspan), Amadeus and SABRE
  • GDS booking has increased worldwide over the past 4 years yet some industry observers suggest that GDSs may become nearly obsolete by 2020. But like many technology/software-based systems, GDS may evolve, instead.
  • alert agents to special rates, fares, and travel packages – an effective marketing tool for passing savings on to agents, and from agents to their customers. 
  • ...5 more annotations...
  • agents can access scheduling and inventory of hotels, airlines, car rentals, and (some) railway and bus reservations – in real time
  • The Global Distribution System (GDS) is a primary reservation tool for travel agents.
  • GDSs may become more of a “direct corporate booking tool” instead of a system used exclusively by travel management companies. 
  • Technology may refine and tailor engines to target specific travel interests like corporate or leisure travel. Integration methodologies may change, blurring or merging nearly separate functions like booking and in-flight processes
  • Technology may also produce new solutions to make data more useful and practical for customers (travel agents) and expand to cover new industries.
  • mabar006 on 10 Sep 19
     
    The article discusses the definition of GDS and how important it is in the travel industry. As stated, the three main GDS systems involve Travelport, Amadeus, and Sabre with Travelport generating billions of dollars in travel sales. Upon explaining how important GDS is in the hotel and airline industry, it also explains its importance to travel agents as it points out reasons for why it has a bright future in the hospitality industry.
  • ...1 more comment...
  • audragrace on 11 Sep 19
     
    This article explains why GDS is crucial for the industry. It is suggested that GDS is one of, if not the best tools for travel agents. Along with the pros of using GDS this article goes into what the future of GDS might look like.
  • mserr078 on 26 May 20
     
    The Article talks about how important is the GDS in the travel industry. where some agents can access to scheduling and inventory for your hotels. it talks about three important GDS Systems like the Travelport, Amadeus and Sabre.
  • laurenperdomo on 06 Jun 20
     
    This article describes GDS as a network/platform that enables travel agencies and their clients to access travel data, shop for and compare reservations options and book travel. Agents can access scheduling and inventory of hotels, airlines, car rentals, and (some) railway and bus reservations - in real time. GDS links all those services across the three primary travel reservation sectors (airline, hotel, and ground transportation, i.e., car rentals), and activities. GDSs are very important to travel agents and they will continue to be used and will continue to evolve.
cleon087

Hospitality Should Not Remain The Last E-Commerce Industry Regarding Prepayment - 0 views

www.hospitalitynet.org/...4093404.html

hospitality hotel business

shared by cleon087 on 11 Sep 19 - No Cached
  • High cancellation rate: According to a recent research by D-EDGE, over 23.5% of the bookings of independent hotels and 35% on-the-books revenue is cancelled before arrival.
  • Fraudulent Bookings: As the booking is not engaging the end user, some hotels may be the victim of unscrupulous visitors booking long-term stays (20 days or more) just to feed their Visa's demands for example
  • High cancellation rate: According to a recent research by D-EDGE, over 23.5% of the bookings of independent hotels and 35% on-the-books revenue is cancelled before arrival.
    • cleon087
      cleon087 on 01 Jun 20
       
      This doesn't even give a chance for the hotel to serve the guest and build a relationship with the guest.
  • ...7 more annotations...
  • Fraudulent Bookings: As the booking is not engaging the end user, some hotels may be the victim of unscrupulous visitors booking long-term stays (20 days or more) just to feed their Visa's demands for example
    • cleon087
      cleon087 on 01 Jun 20
       
      You reserve rooms and are expecting this income but then it turns out to be a lie. Especially for a stay that is 20 days. I think it is crucial for hotels to come up with policies especially for extended stays.
  • widened the form of payment accepted.
    • cleon087
      cleon087 on 01 Jun 20
       
      This makes it more accessible and welcoming to all guest. If you make the payment process easier, it makes the booking easier and inviting to guest.
  • 59%* of them will book somewhere again if they are able to pay quickly the first time.
  • D-EDGE and PayPal have partnered to enable hoteliers to accept payments quickly on their hotel website, from almost anywhere around the world, in a secure manner.
    • cleon087
      cleon087 on 01 Jun 20
       
      Whenever I see that a company accepts pay pal, it always gets me happy and more likely to buy. It is easier to pay and I trust that pay pal is secure.
  • The account creation process is very fast and hoteliers can then start accepting payment instantly on their booking engine from almost anywhere around the world.
  • 267 million active PayPal users around the world and offer them a simple way to pay i
  • rate can increase up to 87.5%** thanks to PayPal solution for mobile.
  • aflor094 on 11 Sep 19
     
    The articles goes over why Hospitality should start making pre-payment the norm in the industry. The examples given are because of high cancellation rates, fraudulent bookings, and cash flow impact.
  • ...1 more comment...
  • jorgeegutivav on 15 Sep 19
     
    This article discusses the massive amounts of lost revenue experienced by hotels due to their outdated methods of collecting payment. By requesting guests to pay after the duration of their stay they are leaving up to 35% of "on-the-books" revenue to be lost due to cancellations, fraudulent bookings, or invalid credit/debit cards. By allowing guests to pay for their stay at the time of booking they are collecting payment sooner and reduce cancellation risks.
  • nicolasdepinto on 24 Jan 20
     
    The article discusses how hotels are one of the E-Commerce industries where payment is predominately received after the service is provided and not at the time of booking/purchase like most e-commerce businesses. This practice has hindered revenue growth over the years due to fraudulent bookings, long lead times affecting cash flow, and high cancellation rate for reservations. Which is why hotels should aim to further encourage payment at the time of booking, which according to D-EDGE (a cloud-based e-commerce company & booking engine) can be done by increasing the number of payment options, exemplified by their partnership with PayPal, that enables hotels to accept payments fast and securely by integrating the widely used PayPal platform to the hotel's website.
  • cleon087 on 01 Jun 20
     
    This article is about the importance of changing the way payment is done in the hospitality industry. There are negatives to paying after you have completed your stay. It includes people canceling before stays and people booking without any intentions of staying at the hotel.
ghoafat

Hotel digital transformation in the aftermath of coronavirus | PhocusWire - 1 views

www.phocuswire.com/ransformation-post-coronavirus

shared by ghoafat on 03 Jun 20 - No Cached
  • The hotel industry has experienced its share of crises, including economic downturns, terrorism, and natural disasters, but nothing has shaken the hospitality sector quite like the COVID-19 pandemic
  • While hoteliers make decisions about layoffs and closures, hotel technology companies are grappling with emerging trends that will shape the future of the industry. 
  • In this article, we'll discuss six long-term trends that coronavirus has accelerated. We’ll connect these trends to technologies that are likely to see a surge in popularity in the aftermath. 
  • ...10 more annotations...
  • this time will undoubtedly accelerate the long term trend towards digital transformation in hospitality in a variety of ways that will create a stronger hospitality industry in the medium to long term.
  • n the past, hoteliers might not have given much thought to managing their hotel from afar, but during this crisis, it became evident that technology solutions that employees can access remotely are crucial to keeping operations on track. 
  • loud-based property management systems enable hoteliers to manage their properties entirely off-site, from man
  • aging reservations to setting rates, in contrast to older local-based systems that staff can only access on hotel computers
  • cloud-based guest messaging systems allow hoteliers to communicate with their guests about reservation changes, cancellation policies, and refunds - all without setting foot on property.
  • Rehiring and training staff can be costly and time-consuming, so a savvy hotelier will look to digitization of SOPs via task management software, engineering software, and internal communication platforms to streamline the process.
  • We’ll surely see hotels reaping the benefits of leaner and more efficient operations for years to come when they realize opportunities to cut costs.
  • Hoteliers can reduce their expenses by switching payment processors, cutting vendors who charge high upfront integration fees and more
  • The only way to be this fast is to automate the revenue management process.
  • we anticipate that when the storm passes, we’ll see a rush of innovation and creativity coming from travel technology companies who can adapt to these six emerging trends.
  • ghoafat on 03 Jun 20
     
    This article is interesting because it hits directly at the hotel industry and how the coronavirus has affected them in a negative and positive way, Yes, it has placed a temporary standstill for them and has caused plenty of layoffs and furloughs, but hoteliers are taking this downtime to brainstorm about the future of the hotel industry. How this forced remote work will make them create a more technological approach to their systems in order to ramp up sales and turnovers.
  • anonymous on 05 Jun 20
     
    I read you comment before I read the article and I was SURE there are no positives to this pandemic. However, you are so right! This time off allows companies to prepare for a major comeback. And, allows companies to prepare for where the industry is heading. I appreciate that the article talked about long term trends that COVID-19 will shape for the future of the industry.
cleon087

Travel Agents Are Increasingly Using Global Distribution Systems to Book Hotels - Skift - 0 views

skift.com/...ibution-systems-to-book-hotels

hospitality GDS

shared by cleon087 on 08 Jun 20 - No Cached
  • shifting in a dynamic marketplace, they remain useful for travel agents around the world.
    • cleon087
      cleon087 on 08 Jun 20
       
      I really like how this line pertains to the discussion that we had this week. It proves that GDS still has a role only that its role is shifting.
  • using a global distribution system more than they did two years ago, le
  • Hotels pay a fee of about 20 percent on a booking when they sell a room on a global distribution platform, leading many to look for other distribution solutions like encouraging travelers to book direct online or using online booking sites
    • cleon087
      cleon087 on 08 Jun 20
       
      The hotel prefers getting all the profit thats whys they encourage the use of their websites and offer rewards to guest that do. My mom is a member of Marriott rewards program and most of the time can get a better deal from direct booking and save hours of searching.
  • ...6 more annotations...
  • it helps hotels manage their presence on a variety of distribution platforms.
  • ely on the GDS as an essential operating system for conducting hotel research and booking reservations,
  • o generate incremental revenue and maximize revenue per available room through the power of the GDS.”
  • 63 percent of those polled indicated they tend to book away from hotels that don’t offer the best rate on global distribution system
  • said they will book the best deal they find regardless of the advertising content the systems push them.
    • cleon087
      cleon087 on 08 Jun 20
       
      This shows peoples motives and how they will spend their time looking just to save money even if it is just a few bucks.
  • It could also be that agents don’t make any commission on sites like Airbnb and Homeaway, so don’t have the incentive to book them for clients.
  • cleon087 on 08 Jun 20
     
    This article discusses how travel agents are starting to increasingly use GDS to book for their clients. The article also talks about how people are looking for the best price and care more about that than the advertisement. Hotels want their guest to direct book through their website in order to not have to share profits with others. Hotels pay fees to be on these websites and travel agents are starting to use it more. The article emphasizes the role that GDS has come to evolve to.
jenelleforbes

The Incredible Importance of Hotel Interfaces - SkyTouch Technology - 0 views

skytouchtechnology.com/le-importance-hotel-interfaces

shared by jenelleforbes on 08 Jun 20 - No Cached
  • More than ever, the property management system is the hotel’s brain
  • interfaces “reduce requirements for onsite IT support at hotel properties through central hosting of applications and remote monitoring and management of devices wherever feasible.”
  • ccording
  • ...4 more annotations...
  • Some key interfaces for PMS include:
  • Finally, a proactive hotel PMS provider will also work with you to develop new interfaces for products a hotel may have, but are not covered by existing solutions.
  • In the end, a hotel PMS must be held to the test of how well it integrates with a typical hotel’s technology
  • The hotel PMS is probably the most important piece of technology in the hotel, but only if it can communicate with the rest
  • jenelleforbes on 08 Jun 20
     
    The property management system is important because it is the brain of the hotel. The PMS makes sure that operations of the hotel is coherent. Interfaces lowers the need for onsite it support. There are different interfaces such as booking engines, inventory management channel manager, credit card point of sale and many others. As long as the PMS connects with the rest of the hotel is will be the most important technology in the hotel.
tcale003

Technology Trends in the Hotel industry-Siddharth Goenka - BW Businessworld - 0 views

www.businessworld.in/...15-03-2020-186228

technology innovation hotels hospitality Sales & Marketing Guest Experience Relations

shared by tcale003 on 10 Jun 20 - No Cached
    • tcale003
      tcale003 on 10 Jun 20
       
      The growth of technology in the hospitality industry, specifically hotels has evolved so quickly that it is difficult for many hotels to keep up with current trends. Hotel technology can be broken down into three specific categories which are Sales and Marketing, Guest Experience and Guest Relationship.
  • Things are changing really drastically and with the availability of efficient, cost-effective solutions, it is not too long before the hospitality industry goes through a technology revolution and keeps up with the rest of the industry.
  • in the past few years, the growth in technology in the hospitality industry has been so rapid that most of the industry along with training institutes and learning centres have struggled to keep up with the changing trends and best practices. Hotel technology can be broadly categorized into three main categories: Sales & Marketing, Guest Experience, and Guest Relationship.
  • ...10 more annotations...
  • Most hotels are seeing a major percentage of their bookings come from smartphone and internet users, and the usage of integrated pricing and distribution systems has become even more important to maximize revenues and minimize efforts.
  • The use of AI and ML in determining optimum rates for hotel rooms that are then pushed to all marketing channels, can increase the potential to maximize revenues and ARRs (Average Room Rates)  for the hotel, and reduce operational inefficiencies and manual costs.
  • In terms of guest experience and operations, hotels have seen a fast adoption of cloud-based and integrated technology in Property Management Systems and hotel ERPs.
  • with smartphone and tablet usage in in-room guest services and basic services like checkin, checkout, and usage of hotel facilities with further enhancements like augmented reality.
  • The use of kiosk for self-service checkins using biometric authentications and facial recognition can make the entire checkin and checkout experience fast and seamless.
  • The back of the house services like housekeeping, room cleaning, and food preparation are also digitally tracked using cloud-based integrated technology which can reduce delivery time and wastages, while increasing efficiency and guest satisfaction.
  • In terms of guest relationships and CRM, hotels have started storing the digital profiles of guests which can increase the personalization of service and guest preferences.
  • Every interaction of the guest in the hotel is stored and advanced systems use AI to predict and deliver ‘wow’ experiences to the guest.
  • increasing competition makes it even more important for hotels to differentiate themselves, and technology is turning out to be a big USP for hotels. Those who are quick to embrace the modern trends of technology and automation can stay ahead of their competition in terms of both superior service and higher profitability.
  • Investment required in technology has in-fact reduced as technology has evolved.
mserr078

5 ways tech can make your hotel more responsible | Green Hotelier - 0 views

www.greenhotelier.org/...ke-your-hotel-more-responsible

technology hospitality green

shared by mserr078 on 09 Sep 19 - No Cached
  • Managing Director of EPOSability Robbie Francis says employing eco-friendly technology is a great way to show guests that you’re committed to making a difference.
  • Heating energy expenditure makes a big contribution to a hotel’s carbon footprint
  • reduce your energy consumption by up to 10%
    • npate083
      npate083 on 29 Sep 19
       
      A building energy management system can reduce energy consumption by 10 percent.
  • ...4 more annotations...
  • 600,000 tonnes of compostable food waste each yea
    • npate083
      npate083 on 29 Sep 19
       
      Waste management technology like Lean, can help save on food waste by helping the managers understand how much needs to be ordered.
  • ask guests to consider the environment before requesting new towels each day
  • using 25 kW/h on average in comparison to a Windows-based system with on-site server that consumes 800 kW/h. That’s a 97% saving!
    • npate083
      npate083 on 29 Sep 19
       
      iPad POS systems help save costs and the environment significantly. By using the iPad POS systems you are going paperless, reducing engineering visits and tracking waste.
  • Using technology doesn't just mean computers back of house or modern check-in systems, technology can help create a more efficient kitchen, laundry, bar, housekeeping service or HVAC, it's always worth looking around to see what new systems on the market could help reduce your water, carbon, waste or energy consumption and help make your hotel that little bit more environmentally responsible.
  • demax85 on 09 Sep 19
     
    Going green is one thing to consider if a hotel wants to save money and conserve the environment. This article discusses 5 tech ways to make some green changes in your hotel. Some points were to change the lighting to energy saving lighting. Using sensor lighting saves you money and shows guests that you care to conserve. Laundry technology and asking guests to only give towels that are unwanted instead of changing towels everyday. A system monitoring the heat and cooling system can regulate temperatures reducing the cost of unnecessary use of the system.
  • ...3 more comments...
  • pvega018 on 19 Sep 19
     
    Robbie Francis expresses the importance of helping the environment and helping your guests feel like they are a part of something bigger. Not only does becoming more green and eco-friendly help the environment, but it also allows for many of our wastes to decrease, electricity and water bills are just part of the issues that begin to decrease monetarily. When speaking about green computer technology this article incorporated how it is important to review what new systems are out to help reduce our carbon footprint and ultimately make ourselves just a "little bit more environmentally responsible!"
  • edagt001 on 25 Sep 19
     
    The article is about eco-friendly heating and energy, waste reduction technology, sustainable laundry, lighting technology, and iPad POS systems.
  • npate083 on 29 Sep 19
     
    Robbie Francis expresses the importance of helping the environment and helping your guests feel like they are a part of something bigger. Not only does becoming more green and eco-friendly help the environment, but it also allows for many of our wastes to decrease, electricity and water bills are just part of the issues that begin to decrease monetarily. When speaking about green computer technology this article incorporated how it is important to review what new systems are out to help reduce our carbon footprint and ultimately make ourselves just a "little bit more environmentally responsible!"
  • edagt001 on 03 Feb 20
     
    This article is about ways for hotels to use green tech to be more responsible.
  • hectorpachon on 07 Feb 20
     
    "The latest innovative technology solutions can work to increase energy efficiency, cut down on material waste and even increase profits for your hotel". I remember while working in San Antonio Texas as a hotel AGM, the hotel had an agreement with the city water company for us to send them each week the readings of how much water we had used up to that point from last week, and they would give us rebates if our consumption wouldn't fluctuate certain parameters. We were being environmentally friendly, saving money by not overpaying and receiving rebates for our eco-responsibility.
jchac014

Highly connected hotel industry continues to be vulnerable to cyber attacks | PhocusWire - 0 views

www.phocuswire.com/ats-riskified-forter-Intsights

hospitality business solution mobile Tech cyber attacks

shared by jchac014 on 21 Jun 20 - No Cached
  • cyber threats in hospitality, which claims there have been 13 “notable data breaches” in the industry in the past three years.
  • PwC’s Hotels Outlook report 2018 to 2022 which says hospitality has the second-largest number of cybersecurity breaches after the retail sector.
  • factors which make them attractive to fraudsters such as the volume of financial transactions that hotels carry out, the sensitive and valuable personal data collected, use of loyalty programs and their national and international spread.
  • ...5 more annotations...
  • dark web “chatter’ breakdown reveals Hilton had a 31% share of mentions on hacker forums followed by Marriott at 28% and IHG at 19%
  • Marriot recently revealed that its data security breach had cost the company $28 million.
  • It’s unsurprising that as the aviation industry grows and airlines look to adapt their distribution models, cyber attacks and other fraudulent activity also increases.
  • Air Europa says that as it went through its digital transformation, it needed to handle fraud more efficiently.
  • the airline industry saw a 29% decrease in fraud attacks in 2018, but the company attributes that the large data hacks involving passport details have not yet “been reused to commit air travel fraud.” 
  • jchac014 on 21 Jun 20
     
    This article talks about how the hospitality industry has become more susceptible to cyber-attacks. Hotel companies like the Marriott have faced costly fraudulent cases online and have implemented new programs to ensure safety and security.
obena010

Why traditional hotel management practices can kill your business - 0 views

www.hotelogix.com/...es-that-can-kill-your-business

hotel management practices

shared by obena010 on 21 Jun 20 - No Cached
  • free application might even help you access the Hotel PMS and hotel data from remote locations. But,
  • free application might even help you access the Hotel PMS and hotel data from remote locations. But,
  • No guarantee on data security
  • ...21 more annotations...
  • No guarantee on data security
  • In this post, we will look at some of the outdated hotel management practices that make up a perfect recipe for disaster.
  • #1 – Manually handling operations
  • Manually handling operations is prone to errors, errors that can cost your hotel dearly. Your staff will have to keep doing mundane and unproductive jobs that don’t add any value. Plus, they will get no or little time to attend to your guests’ needs with a personal touch.
  • This is because most of the third-party solutions today are on the cloud and their integration with a server-based Hotel PMS will never be seamless oreasy. It would be a forced integration leading inconsistent data flow between them.
  • With such a flawed practice in place, you won’t be able to efficiently maintain records of your hotel business. You will be forced to sift through numerous files and pages to locate a single piece of information. It would not help you understand how your business fared over Christmas season last year, making it impossible to take measures to do better this season. Yes, we are talking about ‘Data’ here. Today, no hotel business can survive without having timely access to guest data and operational data.
  • #3 – Using an outdated server-based Hotel Property Management System
  • An on-premise system is expensive, you need to have dedicated servers and IT team to manage it.
  • software upgrades. Thus, your cost of software ownership will go up.
  • #2 – Manual methods of record-keeping
  • PMSs are quite high and you also need to spend extra to get your staff trained on the same.
  • Not only that, you can’t view your business data and hotel position from outside your office as you can’t access the Hotel PMS once you are out of your property. Plus, these Hotel PMSs are not mobile optimized.
  • #4 – Using a free cloud-based hotel software
  • free application might even help you access the Hotel PMS and hotel data from remote locations. But,
  • free appli
  • ocation
  • ree ap
  • You still have to deal with many operational issues including –
  • No guarantee on data security
  • Time to look at a smart cloud-based Hotel Property Management System
  • Here’s how our all-in-one Hotel Property Management System, Hotelogix, can help you with your hotel business:
  • obena010 on 21 Jun 20
     
    It talks about the 4 mistake hotel owners make when it comes to the management of their properties and PMS
cmick006

Hackers Target WHO, COVID-19 Research Firm with Cyberattacks - 0 views

healthitsecurity.com/...esearch-firm-with-cyberattacks

shared by cmick006 on 22 Jun 20 - No Cached
  • The Office for Civil Rights recently warned healthcare providers that hackers have increasingly impersonated health agencies tasked with the Coronavirus response, as well as the FBI and the Department of Justice.
  • , healthcare organizations need to be reviewing and discussing their data protection strategies as more work shifts into the remote environment to ensure they’re protected in the event of a compromise.
  • “It is a critical time to make sure all your data is backed up, especially as many of the company assets are moving out of the office,” he added. “If it’s critical to always have your systems running and you could not afford the downtime to rebuild your systems, you need more than just cloud backup and would need to implement a disaster recovery solution to continue your operations with minimal downtime.”
  • cmick006 on 22 Jun 20
     
    Cyberattacks on health organizations. These organizations need to implement better data protection. Personal and medical data has been hacked and there is a continuous effort put forth to breach the systems that house this information. With more and more companies researching potential vaccines and remedies for Covid, now more than ever, organizations must have more than just cloud backups; disaster recovery plans should include offsite backups at a minimum.
Karyn

https://www.reviewjournal.com/business/casinos-gaming/facial-recognition-technology-coming-to-las-vegas-strip-casinos/ - 1 views

www.google.com/search

technology solution

shared by Karyn on 22 Jun 20 - No Cached
  • Karyn on 22 Jun 20
     
    This article discusses the wave of facial recognition technology coming to the Las Vegas casinos for not only safety but also for data analytics purposes.
  • ...3 more comments...
  • Karyn on 22 Jun 20
     
    Conventions such as the consumer electronics show and World Game Protection expo are showcasing the use of facial recognition technology. As of 2018, the article states that "forward-thinking" companies are using this to analyze data for table games. The technology also increases security. MGM and other companies declined to comment specifically on their security programs. Hospitality companies, especially Strip casinos have been testing out the technology for the past several years.
  • Karyn on 22 Jun 20
     
    Recent improvements to the technology have included the capability of recognizing criminals by analyzing their facial features and comparing it quickly to a database.
  • Karyn on 22 Jun 20
     
    Consider the Oct. 1 2017 mass shootings, implementing facial recognition technology using facial biometrics and vein recognition can allow casinos and hotels to identify people who should not be in an employee hallway and/or people impersonating vendors.
  • Karyn on 22 Jun 20
     
    A thief was caught in Las Vegas due to the facial recognition technology utilized in the building. Also, casinos and hotels are adding internet connected devices like temperature monitors, call buttons and door sensors, and surge in demand is lowering the cost and can be implemented for as little as $1per month
  • Karyn on 22 Jun 20
     
    3-D mapping is allowing casinos and hotels to better understand their guests. So much data can be gathered that the difficulty is employing a team of "PhD's," to analyze the data. The article finishes by stating that there is a huge amount of competition for capital inside a casino. Casinos are in a constant cycle of upgrading and that it is difficult to convince everyone of the value of the investment.
anaslip

3 Best Free and Open Source Event Management Software - 1 views

blog.capterra.com/free-event-management-software

free event management technology hospitality

shared by anaslip on 26 Jul 20 - No Cached
  • 3 Best Free and Open Source Event Management Software
  • the software had to offer at least the following functionalities: Enable organizers to create an event page or website with details such as location and times. Allow attendees to register for events and/or buy tickets/passes.
  • Other important event management features include attendee management, barcode/QR scanning, email marketing, and mobile apps. However, these features were not requirements for inclusion in this list.
  • ...10 more annotations...
  • Allevents.in is an event discovery and online ticketing platform that doubles as an event management tool. The platform helps you tap into an existing base of event-goers online and reach audiences more quickly than setting up a web page from scratch would.
  • Event setup is quick and easy. Integration with various social networks makes it easier to promote and market events. Ability to create discount codes is a much-needed functionality. The user interface could be simplified further to make it easier to navigate.
  • Eventleaf is a tool that allows you to create and promote event pages, as well as register attendees and sell tickets. The free version of the tool allows you to register up to 100 attendees per year, regardless of the number of events. It also allows you to build event websites and set up marketing campaigns for events.
  • It has a short learning curve, and it’s easy to navigate. There is a high level of customization in the design and registration requirements when creating an event page. It needs an auto-save functionality on the event creation page. It lacks the ability to adjust the audience when sending out email campaigns or surveys.
  • Odoo Events is open source software that offers features for all stages of the event planning process. You can use it to design and set up events pages, organize and schedule events on an event calendar, and manage attendee registrations. You can also use it to promote events via email marketing; integrate with social media, SEO tools, and Google Analytics; and do online and offline ticket sales.
  • Customizability of the interface. The tool is flexible enough to cater to the diverse needs of different users. Self-service means users have to fix any glitches or errors by themselves. Getting direct support from the vendor or affiliates is possible but can be pricey.
  • To help you evaluate event management solutions, here are some important points to keep in mind:
  • Size of events you plan to host:
  • Marketing and promotions needs:
  • Deployment options:
  • anaslip on 26 Jul 20
     
    This article shows us top 3 free even management softwares. Before choosing your software, keep these 3 things in mind: size of the event, marketing and promotion needs and deployment options.
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