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hchiebooth

7 Event Technology Trends to Explore in 2019 - Eventbrite US Blog - 1 views

www.eventbrite.com/...technology-trends-in-2018-ds00

hospitality software tech solution mobile green technology

shared by hchiebooth on 21 Feb 18 - No Cached
    • mrueda
      mrueda on 03 Oct 18
       
      The article discusses seven event technology trends that are trending in 2018. Event planners are on the hunt to discover the next new products or services that will help them stand out in a coward full of competitors. One trend, that I find so interesting is facial recognition technology. Event planners are using algorithms to reach out to new audiences via social media, improve check-in and security! Another trend, that caught my eye was artificial intelligence for events. Technology such as "chatbots." Chatbot is an automated customer service that helps both guests and event organizers. It will alleviate some of the duties of the staff to be more efficient and address guest issues faster. There are also the right APPs that are being created for events for guest to search, book, post and review events in one place. Also for event organizers to price, communicate and organize all in one place.
  • Reach new audiences
  • Improve check-in, feedback, and security
  • ...2 more annotations...
  • Artificial intelligence for events
  • The right event apps
  • clatt001 on 21 Feb 18
     
    So, being an event professional in the hospitality industry this article intrigued me. Some of the trends listed are trends that my clients and I have already been using for a few years now like livestreaming events, I had a wedding in Jamaica in 2015 in which my clients live-streamed their nuptials for those daily and friends who could not make the trip. What I did find intriguing was the Facial Recognition aspect of Event Technology. That is unbelievable to me. I know we now have iPhoneXs and SnapChat that already do this so I guess its just a matter of having the right type of phone and app that is compatible with this feature.
  • ...1 more comment...
  • mkim001 on 18 Jun 18
     
    This article for event planning and technology shared the current trends of event technology for this year. Facial recognition is becoming popular and is encouraged to use to target an expansive audience. Some events encourage audiences to take advantage of technology by using Facebook to tag photos of the event attendees to to a personalized album. The article also predicts that the future holds facial recognition for attendees checking in for a further improved event. RFID is being widely used by experienced event coordinators in place of event tickets and to reduce payments made physically. With the usage of RFID, it enhances the productivity for the attendees, as well as, make special features, such as raffles, much easier and fun to conduct. Automated customer service features are also rising as it enables guests to conveniently have their questions answered without having to wait to get a response. For example, according to the article, Sound on Sound Fest is a festival for music lovers that created a customer service feature via Facebook Messenger to answer any questions from the potential and prospective attendees. It was said to have instant gratification and success in the ease of asking and answering questions. Apps are also taking a part in events. Apps, such as, Pathable (connect with attendees throughout entire event), Presdo (takes into consideration behavior of attendees), and attendify (share photos, messages, and comments with attendees) are example of applications that events benefit from in this growing trend of event technology. Broadcasting events also assist in gaining popularity for an event and social media walls encourage attendees to post photos of the event with hashtags. Technology is growing and gaining popularity in events. Due to the fact that people are almost never without their cellphones, nevertheless, on their cellphones, the discussed features are popular amongst event attendees and aids in bubbling the posit
  • mrueda on 03 Oct 18
     
    The article discusses seven event technology trends that are trending in 2018. Event planners are on the hunt to discover the next new products or services that will help them stand out in a coward full of competitors. One trend, that I find so interesting is facial recognition technology. Event planners are using algorithms to reach out to new audiences via social media, improve check-in and security! Another trend, that caught my eye was artificial intelligence for events. Technology such as "chatbots." Chatbot is an automated customer service that helps both guests and event organizers. It will alleviate some of the duties of the staff to be more efficient and address guest issues faster. There are also the right APPs that are being created for events for guest to search, book, post and review events in one place. Also for event organizers to price, communicate and organize all in one place.
  • hchiebooth on 22 Jun 19
     
    This article reveals the 7 latest trends in technology. The most impressive trend is the use of Facial Recognition for registration purposes. It also features new and upcoming AI technology such as Chatbots, "Crowd" Streaming and the use of "Social Media walls" to generate for free event promotion.
rfahi001

Smart Hotel: What Are the Benefits for Hotel Owners and Guests? - 0 views

www.revfine.com/smart-hotel

shared by rfahi001 on 02 Apr 20 - No Cached
  • One of the most important technological trends within the hotel industry today is the rise of smart hotel technology.
  • in hotel management should be prioritising turning their hotel into a smart hotel, because it can significantly improve the customer experience, make life easier for staff, and save owners money.
  • Using a smart room, guests are able to control the various components and get their room exactly how they like it. They also find it both faster and easier to obtain important information. Meanwhile, as you will find out in the next section, creating a smart hotel can also reduce a number of operational costs.
  • ...5 more annotations...
  • 5 Ways Smart Hotels Benefit Hotel Owners and Guests1. More Sustainable Hotel Rooms
  • 2. Improved Levels of Personalisation
  • 3. Easier Access to Information
  • 4. Data-Driven Decision Making
  • 5. Pre-emptive Maintenance and Repairs
  • rfahi001 on 02 Apr 20
     
    One of the most important technological trends within the hotel industry today is the rise of smart hotel technology. This technology has the capacity to benefit both hotel owners and guests alike, potentially improving financial results, as well as the customer experience itself.
kmert005

What is a HRIS? - Human Resource Information System (HRIS) - 0 views

www.hrpayrollsystems.net/hris

technology hospitality software business Tech solution

shared by kmert005 on 25 Nov 19 - No Cached
  • Reduction of paper
  • an intersection of human resources and information technology through HR software
    • anonymous
      anonymous on 25 Nov 19
       
      A storage for master data of human resources or database of the employee information.
  • a HRIS may be viewed as a way, through software, for businesses big and small to take care of a number of activities, including those related to human resources, accounting, management, and payroll
  • ...25 more annotations...
  • reach large candidate pools
  • automation
  • Its many functions serve as a supportive background for the company by providing everything from skilled and talented labor to management training services, employee enrichment opportunities and more.
    • anonymous
      anonymous on 25 Nov 19
       
      There are many benefits to HRIS. One of the biggest benefits is that it ensures accuracy and manages information more efficiently.
  • Improved collaboration throughout organization
  • Speedy onboarding
  • greater employee engagement
  • Streamlining of open enrollment
  • Reduction of paper
  • integration with LMS and development tracking
  • Scheduling optimization
  • Reduction of errors within payroll systems
  • HRIS analytical tools give HR employees the ability to perform many pertinent calculations with speed.
    • anonymous
      anonymous on 25 Nov 19
       
      Reporting and also basic analytics are some of the functions.
  • Decrease in compliance woes
  • one of the most important of all HRIS benefits relates to the ability of the software program to improve the productivity of human resources employees
  • HR systems are highly detailed
    • anonymous
      anonymous on 25 Nov 19
       
      Also highly efficient.
  • HRIS systems can also be used to improve productivity related to financial management through payroll processing tasks and benefits administration.
  • Many HR tasks are highly regulated, and because of this, even a minor error on the part of a human resources employee could result in considerable legal issues and even financial loss for the company.
  • Improved time and attendance tracking
  • Some software programs are designed to create professional reports on metrics and analysis that can help HR professionals to spot issues at a glance.
  • solutions in training, payroll, HR, compliance, and recruiting
  • flexible designs
  • they will also include the ability to create reports and analyze information quickly and accurately
  • HRIS allows employees to exchange information with greater ease and without the need for paper through the provision of a single location for announcements, external web links, and company policies
  • companies also invest in HRIS modules that help them put the full productivity of their workforce to use
  • A company that takes the time to invest in a HRIS that fits their goals, objectives, mission, and values, is a company that is investing in its future and in its success.
  • anonymous on 25 Nov 19
     
    The article goes in depth into what HRIS is and the functions and benefits of it to a company.
  • kmert005 on 14 Apr 20
     
    This article talks about HRIS, which are human resource information systems, which is an intersection of human resources and information technology through HR software. This allows HR activities and processes to occur electronically.put it another way; an HRIS may be viewed as a way, through software, for businesses big and small to take care of several activities, including those related to human resources, accounting, management, and payroll. An HRIS allows a company to plan its HR costs more effectively, as well as to manage them and control them without needing to allocate too many resources toward them. In most situations, an HRIS will also lead to increases in efficiency when it comes to making decisions in HR. The decisions made should also increase in quality-and as a result, the productivity of both employees and managers should increase and become more productive.
salmanalabiooani

50 years of the hotel PMS (and why it matters) | By Margaret Ady - Hospitality Net - 0 views

www.hospitalitynet.org/...4095181.html

shared by salmanalabiooani on 17 Feb 20 - No Cached
  • Then in 2010, the cloud-based system came along, which changed so much more about the PMS than most hotels realize.
  • And now, we've come even further to the API-first era.
  • The PMS has evolved so much that it's not just a technology that maintains the business, but it can grow and enhance it... improving the guest experience, making operations more efficient, and, when both of these happen, increasing profitability.
  • ...2 more annotations...
  • The study found that there's a sweet spot for technologies do two things—provide business enhancements (efficiencies) and engage the customer—and that the technologies in the green circle above are the ones for hotels to focus on. This includes mobile payments, mobile check-in and checkout, in-room devices, personalized offers, mobile payments and mobile web pages
  • The 2018 study, The Future of Hotel Management Systems, uncovered that 58% of the hotel chains surveyed said that deeper integration with their existing technology landscape was the most important aspect of the PMS. Further, 41% desired improved mobile functionalities and 36% wanted a more intuitive user interface.
  • salmanalabiooani on 17 Feb 20
     
    The article by Margaret Ady examines the 50 years of PMS since the lagacy systems in 1970s and the introduction of the cloud-based PMS in 2010. Ady explains that cloud PMS has made business more efficient and cheaper because on-site installation and limitations on bandwidth have also disappeared. The API-First PMS has even made businesses more efficient because it connects with a third party software to improve integration.
anonymous

7 Advantages of Digital Marketing in Hospitality Industry - Wikhotel - 0 views

blog.wikhotel360.com/keting-in-hospitality-industry

shared by anonymous on 08 Nov 18 - No Cached
  • Of all the sectors in the economy, none is affected by digital trends as much as the hospitality industry.
  • Most of the customers in this industry are social travelers and tourists, who spend a lot of hours online researching on places to visit, hotels to book, and restaurants to dine in.
  • digital marketing has become the most viable way of getting to potential customers, establishing a brand, and developing a group of loyal customers.
  • ...14 more annotations...
  • creating content such as photos, videos, articles, and social media posts that do not boldly promote the business but generates an interest in it.
  • good for customer retention as it engages customers and keeps them in the loop about your services.
  • search engine optimization, is a marketing strategy that aims at improving your rankings on search engine results pages.
  • if a potential client searches for “affordable hotels in town A”, chances are he/she will click on some of the results appearing in the first results page
  • Currently, customers often look up online opinions, ratings, and reviews of your business before making a purchase.
  • Paid searches involve making payments to search engines such as Google, so that your site’s results may appear first whenever someone searches for a certain keyword.
  • Search Engine Advertising also requires a lot of technical input. First, you need to identify the right key search words used by potential customers, such as “best spas in town B”. Secondly, getting advertising space on search engines involves a bidding war.
  • social media is the go-to platform for most internet users
  • Averagely, internet users spend 30% of their online time on social networking sites. It is, therefore, a great place for advertising your service
  • The social media marketing strategy will, therefore, aim at reaching users of all social networking sites including Facebook, Twitter, Instagram, Snapchat, Pinterest, and LinkedIn
  • SEA (Search engine advertising), on the other hand, enables you to achieve this almost instantly.
  • A good e-reputation marketing strategy is multi-disciplinary that often requires input from digital marketing and public image consultants.
  • Good user experience is determined by several factors. For starters, your web design and layout should be captivating, and easy to use. At the same time, the platform should work well on computers as well as mobile devices and tablets. All these are tasks that are handled by digital marketing agencies.
  • The key issue in this strategy is to get the content right. It needs to be engaging and captivating so as to draw an audience
  • linanzhang on 08 Nov 18
     
    E-marketing is also known as Internet marketing, web marketing, online marketing or digital marketing. As we know, digital marketing gots lots of advantages. The first one is content marketing. The issue in this strategy is The key issue in this to get the content right. This strategy needs to be engaging and captivating so as to draw an audience. The second strategy is SEO (search engine optimization). This strategy aims to improve the rankings of the company. The third strategy is the SEA. (Search engine advertising) This can achieve this almost instantly. The fourth one is expanding your social media presence. The social media marketing strategy will aim users for social networking sites including Facebook, Twitter, Instagram, Snapchat, Pinterest, and LinkedIn. The fifth one is email marketing. Email marketing requires creativity. The sixth one is e-reputation. A good e-reputation marketing strategy is multi-disciplinary that often requires input from digital marketing and public image consultants. The last one is user experience. Good user experience is determined by several factors.
  • ...3 more comments...
  • alexaperez14 on 01 Oct 19
     
    This article talks about the different marketing strategies that have been the most effective to businesses in the hospitality sector. While digital marketing is the future of marketing strategies, it has become the most popular in the hospitality industry. Many customers go to the web to discover things such as places to stay, places to eat, and other recreational services. With a great digital marketing strategy, whether it be through social media, search engine advertising, search engine optimization, or proximity marketing, you can build up a loyal client base for your business.
  • gabybilk on 13 Nov 19
     
    Technology has a huge impact in the hospitality industry, especially over the years that social media and research engines have become such a big part of our every day lives. Digital marketing has become one of the most reliable ways to promote and establish brands. One of the most effective method is content marketing which involves sharing or posting photos, videos, and articles on social media to promote the business. SEO is another strategy which involves having the marketing team use key words for the businesses main page to help the business pop up on the main page of search engines. Search engine advertisment is used to promote the business through search engines like google, for example. Being one of the business in the top of the first page makes it more likely for your business to receive recognition.Sociall media marketing and internet presence is the key to e-marketing.
  • edagt001 on 27 Mar 20
     
    This article talks about the ways digital marketing can help the hospitality industry use to improve in the long term.
  • Taj Buckley on 02 Apr 20
     
    In all sectors of economy the hospitality industry is affected the most by digital trends. Content marketing should be a big focus for hospitality like the photos, videos and articles you post about your business. SEO or search engine optimization should be used to improve rankings on search engine results page. Expand your social media presence but post 3-4 times a day with content that is relatable to the current trends going on.
  • anonymous on 24 Apr 20
     
    This article goes over how in todays world technology is how everyone one is communicating and because of this digital marketing is the way in. They go over seven reasons why its so beneficial to utilize.
denisedantas

Energy Efficiency for Hotels - 0 views

www.shipleyenergy.com/...energy-efficiency-for-hotels

shared by denisedantas on 26 Nov 17 - No Cached
  • The benefits of energy conservation apply to the bottom line of business but extend beyond money into the realm of image, industry reputation, general conservation and social responsibility.
  • Competition in the world of hospitality requires more than a clean room and sparkling service. Guests are acutely aware of the world of carbon footprints, energy usage and eco-friendliness.
  • Studies show people will consistently seek and pay more for a hotel that consciously treats the environment kindly.
  • ...1 more annotation...
  • The studies and statistics coalesce to indicate that saving energy matters for a business, financially and in other ways.
  • denisedantas on 26 Nov 17
     
    This article gives guidance on how to turn traditional into green hotels. It is about energy efficiency and how it can be improved in many ways affecting direct the physical plant of the company. It contains data with charts to explain in detail how energy efficiency affects expenses and costs structures, and how a business impact the environment. This article shows that improvements are estimated to yield savings in all areas, but the three most important are: 1) Heat and air conditioning; 2) Hot water; and 3) Lighting.
anonymous

Improving HR service delivery with ConnectMe | Deloitte US - 0 views

www2.deloitte.com/...ervice-delivery-connectme.html

shared by anonymous on 03 Dec 17 - No Cached
  • anonymous on 03 Dec 17
     
    ConnectMe enables to simplify HR tasks. According to this article, ConnectMe sits on top of the existing software a company already uses and integrates it with other HR services. Some of the ConnectMe features that are mentioned in the article are, its ability to quickly and efficiently answer questions asked by employees via chat or email, which can also attach relevant article, files, and blog links. It also has integrated support channels which helps provide quick answers. It also has an advanced analytics system integrated observing user interactions which allows HR to improve content based on what is important to the employees.
xwang083

Hotel PMS Cloud vs. On-Premise | protel - 0 views

www.protel.net/...hotel-pms-cloud-vs-on-premise

hotel pms cloud hospitality

shared by xwang083 on 21 Mar 21 - No Cached
  • Modern PMS solutions act as your hotel’s command center for distribution, availability, pricing, reservations, guest interactions, housekeeping, reporting, billing, communication
  • Cloud-based PMS have new, modern, intuitive interfaces, easy to learn for team members, designed for workflows focusing on putting the guest at the forefront of the business.
  • the product of the needs and requirements of the hospitality industry over multiple years.
  • ...7 more annotations...
  • Demand for on-the-go services is on the rise,
  • On-Premise PMS is a system in your premises
  • the added cost
  • because cloud-based PMS systems receive frequent updates, deployed and managed centrally at the same time on a bi-weekly basis with minimal downtime and at no extra cost to your monthly fees.
  • All clients receive the same version at the same time. 
  • This allows the hotel to reduce setup or renewal costs (no expensive hardware) especially at a time when expenditure has to be managed carefully.
  • it is seamlessly integrated into the Cloud technology stack.
  • xwang083 on 21 Mar 21
     
    This article mainly describes the differences between local and cloud PMS. This paper mainly puts forward six different directions: improving hotel efficiency, improving staff productivity, automatic software upgrade, security, cost reduction, free service market (SMP) application. Through a brief introduction and comparison, it shows that cloud PMS is the future development trend. Cloud PMS provides flexibility, simplifies workflow, custom options, new ideas for mobile front desk and mobile access, while eliminating management hassles and maintaining your local solutions.
swhit149

Hospitality and the Cloud | RapidScale - 0 views

rapidscale.net/...cloud-hospitality

innovation hospitality hotel tech travel cloud computing mobile technology Software

shared by swhit149 on 24 May 20 - No Cached
  • scalability is one of its most popular features.
  • no hardware or software to purchase upfront.
  • cloud services are acquired on an as-needed basis, or a pay-as-you-go plan that leaves the business in control of its spending.
  • ...8 more annotations...
  • Cloud computing allows businesses like hotels, restaurants or transportation organizations to improve their guest experience
  • Guests can experience the efficiency of the cloud from the beginning of their stay to the end. For example, a guest can check into her hotel room from her mobile device before even arriving, via an online system. If she wants to book a spa appointment, she can do so online, also prior to arriving.
  • at the end of the trip, the guest can simply check out on her smartphone and be on her way. Cloud computing caters to the need for increased access, as guests now expect this type of connectivity from multiple devices, wherever they are.
  • cloud computing can reduce overall costs and resource needs, as well as enhance management system capabilities
  • cloud improves time to market of new systems and creates competitive advantages, quick! And better yet, it’s easier than ever to analyze all these things.
  • When it comes to cost, cloud is the clear choice,
  • The organization’s IT team doesn’t have to deal with patches, upgrades, performance tuning and other maintenance tasks.
  • It’s time for these organizations to look outside their establishment to improve customer service, innovation and business operations.
  • cmick006 on 24 May 20
     
    Cloud computing is ideal for the hospitality industry. There is no need for upfront hardware or software purchases. A hotel, for instance, pays for services as it needs them which gives it flexibility in expenditures. For hospitality businesses that are often seasonally operated, the cloud allows them to scale the services they need depending upon seasonal demands: Increase computing when busy, scale back when things slow down.
  • ...1 more comment...
  • Karyn on 24 May 20
     
    Cloud computing also improves efficiency and reduces waste.
  • helenwowotou on 27 May 20
     
    I like you opinion that is scalablility. It needs inclination probably. In technology field many Cloud computings are cooperating with estimations. It needs more view points to prove that it's a strength for Cloud computing. According to Cloud computing methods, some chances based on one register matching to one password are possible. I think it's a fresh era to talk about many computers operating together to consider whether some jobs for related people could work together. Thinking about more sensitive site of cloud network. They are efficient in bank running. I think it's a relative reason to help people to know more about scalability in Cloud computing hospitality area. To make it more appearing to customers, the manager should take a purchase options on the view side that I love it. It's multi task. It's enterprising. According to passages, many opinions could be choosing from tabs due to period and seasons. I want to make sure about scalability that clients and customers are good enough for them to make more multiple options to take a preference look. It's financial economic computing assistance too maybe according to cost I think. In words, I think technology should keep scalability to let other clients and customers to put favors on it. No matter Sundays or cruise days.
  • swhit149 on 11 Mar 21
     
    This article discusses how cloud computing is already taken into affect in the hotel industry. They used examples such as mobile check-ins using the online system. I can vouch for this because in my current hotel we use the mobile key service and this creates a contactless check in process. On our end of the stick we process the credit card on file and check them in and email the guest a welcome letter and advising they may use the mobile key to enter their room. This has benefited customer service experience especially with COVID still being a conflict in our industry. The cloud computing caters to the need of new access as this article states.
xwang083

Why the Future of Data Storage is (Still) Magnetic Tape - IEEE Spectrum - 1 views

spectrum.ieee.org/...storage-is-still-magnetic-tape

Hardware Software technology

shared by xwang083 on 15 Mar 21 - No Cached
  • 实际上，世界上的许多数据仍然保存在磁带上，包括基础科学的数据，例如粒子物理学和射电天文学，人类遗产和国家档案，主要电影，银行业务，保险，石油勘探等。甚至还有一群人（包括我在内，接受过材料科学，工程学或物理方面的培训），他们的工作是不断改善磁带存储。
  • 首先，磁带存储具有更高的能源效率
  • 。磁带也非常可靠，错误率比硬盘驱动器低四到五个数量级。
  • ...10 more annotations...
  • 在2015年，在信息存储产业联盟，包括惠普企业，IBM，甲骨文和Quantum，与学术研究团体的摆沿着一个组织，发布了它所谓的“国际磁带存储路线图。” 该预测预测，到2025年，磁带存储的单位面积密度将达到91 Gb /平方英寸。推算趋势表明，到2028年，它将超过200 Gb /平方英寸。
  • 它应该以每年约33％的历史速度继续运行很多年，这意味着您可以预期容量大约每两到三年翻一番。可以将其视为磁带的摩尔定律。
  • 尽管有所有这些优点，但公司使用磁带的主要原因通常是简单的经济学。磁带存储的成本是将相同数量的数据保留在磁盘上所需要支付的费用的六分之一，这就是为什么在几乎所有存储大量数据的地方都可以找到磁带系统的原因。
  • Disk drives are reaching their limits, but magnetic tape just gets better and better
  • Indeed, much of the world’s data is still kept on tape, including data for basic science, such as particle physics and radio astronomy, human heritage and national archives, major motion pictures, banking, insurance, oil exploration, and more. There is even a cadre of people (including me, trained in materials science, engineering, or physics) whose job it is to keep improving tape storage.
  • Tape has survived for as long as it has for one fundamental reason: It’s cheap. And it’s getting cheaper all the time. But will that always be the case?
  • Indeed, it should continue for many more years at its historical rate of about 33 percent per year, meaning that you can expect a doubling in capacity roughly every two to three years. Think of it as a Moore’s Law for magnetic tape.
  • But the rate at which data can be written to tape is, surprisingly enough, more than twice the rate of writing to disk.
  • To enable this degree of scaling, we had to make a bunch of technical advances. For one, we improved the ability of the read and write heads to follow the slender tracks on the tape, which were just 100 or so nanometers wide in our latest demo.
  • For example, in 2011, a flaw in a software update caused Google to accidentally delete the saved email messages in about 40,000 Gmail accounts. That loss occurred despite there being several copies of the data stored on hard drives across multiple data centers. Fortunately, the data was also recorded on tape, and Google could eventually restore all the lost data from that backup.
  • xwang083 on 15 Mar 21
     
    Recent advances in big data analysis and artificial intelligence create powerful incentives for companies to accumulate information about every measurable aspect of their business. Due to the huge amount of information, the company's demand for cost reduction is higher and higher. Research shows that the amount of data recorded is growing at an annual rate of 30% to 40%. At the same time, the capacity of modern hard disks used to store most hard disks is growing at less than half the rate. Most of this information does not need immediate access. For things like this, tape is the perfect solution. In fact, most of the world's data are still stored on magnetic tapes, including data from basic sciences, such as particle physics and radio astronomy, human heritage and national archives, major films, banking, insurance, oil exploration, etc. There is even a group of people (including me, trained in materials science, engineering or Physics) whose job is to constantly improve tape storage.
naram003

Information technology investment analysis of hospitality using information...: Discovery Service for FIU Libraries. - 0 views

eds.b.ebscohost.com/...pdfviewer

shared by naram003 on 23 Oct 19 - No Cached
  • naram003 on 23 Oct 19
     
    This article uses research information from five star hotel in Jakarta to scope out the feasibility of IT investment in hospitality to determine the value and tangible/intangible benefits of IT implementation. These hotels include the Grand Hyatt Hotel, Mandarin Oriental Hotel and Ayana Midplaza Hotel Jakarta. It is agreed upon by industry professionals that technology can improve business effectiveness and efficiency. Implementation of IT is one of the strategies to improve hotel performance, and as the development of information technology in hospitality has an impact on improving service quality, reducing costs, increasing productivity, gaining competitive advantage, and improving bottom line profitability. Research on this subject determined that most companies do not have procedures to see how effective IT investment has been. This article uses research to see hoe effective spending on information technology has been by means of financial evaluation, and secondary research that evaluates investments in the system. As a result, the analysis determines that in five star hotels in Jakarta, IT investment is quite beneficial for the hotel business process.
leahesper

What Exactly is an HRIS? The Complete Breakdown - BambooHR Blog - 0 views

www.bamboohr.com/...what-is-an-hris

HRIS human resources technology hospitality hotel software business green mobile solution travel tech

shared by leahesper on 25 Nov 19 - No Cached
  • an HRIS system is the integration of HR activities and information technology.
  • It enables data entry, tracking and management for human resources, payroll and accounting.
  • most HR teams use an HRIS to help them improve their processes and stay organized
  • ...8 more annotations...
  • it’s good for everyone who works with HR to be familiar with a few HRIS basics like the variations and definition of HRIS, what an HRIS does, which organizations need HRIS, and how to best use an HRIS.
  • With an HRIS, you’ll never have to comb through filing cabinets or search through different versions of spreadsheets ever again. Every piece of information you need can be easily collected, tracked, updated, and searched in seconds.  
  • Many tedious HR processes are made quick and simple with an HRIS.
  • A good HRIS vendor will stay on top of regulations impacting HR and adapt their software to make it easy for organizations to meet compliance requirements.
  • When HR has fewer operational tasks to manage, they can spend their valuable skills and time on strategic HR initiatives that improve business outcomes
  • Improving retention, increasing productivity, and monitoring the company culture are just a few ways HR can spend their time when they have an HRIS.
  • Top-notch employees like top-notch employers. A good HRIS can help improve employees’ perceptions of their organizations.
  • Many of our clients say their HRIS helps them look like HR rockstars because of its convenience and ease of use.
  • anonymous on 25 Nov 19
     
    This blog tells you everything you need to know about an HRIS. What the benefits are, why you should get one and when you should get one.
  • leahesper on 01 Dec 19
     
    This article answers the question "What is an HRIS?" It is the integration of HR activities and information technology. This article talks about what it does, reasons to use HRIS, when you should get an HRIS for your business and how many employees an HRIS can handle. It also talks about some of the common features and even how to use it.
kuhang

Importance of Sustainability in Hospitality | Dana Communications - 0 views

www.danacommunications.com/ty-in-the-hospitality-industry

technology hospitality solution green

shared by kuhang on 12 Apr 20 - No Cached
  • Over the past several decades, hoteliers have turned their focus to the importance of sustainability in the hospitality industry as it relates to hotel development and operations, including the environmental, economic and social impact.
  • In fact, according to Cornell University’s Center for Hospitality Research, the reverse is true for both. Recent advances in technology related to renewable sources of energy (solar, geothermal, wind, etc.) have improved the economics of using these kinds of alternative energies at the property level.
  • Cost is always a driving factor and reducing operating costs provides a compelling incentive for hoteliers. Cost reduction and efficiency strategies can be achieved by investing in better operational procedures and emerging environmental technologies. Many hoteliers now employ a variety of strategies to reduce, reuse, and recycle waste. Other emerging areas include sustainable procurement, indoor environmental quality (focusing on air quality and chemical/cleaning product use), and staff training programs (which can facilitate improved performance and higher levels of employee satisfaction/retention).
  • ...4 more annotations...
  • Adopting a sustainable corporate culture can provide a distinct advantage in terms of attracting and retaining talent.
  • These statistics make it clear that sustainability—and a company’s commitment to it—is top of mind for employees.
  • Most major hotel brands have incorporated some level of sustainability platform into their brand definition.
  • Having sustainable business practices will lead to an enhanced reputation and brand image, which translates to great hotel profits in the long term.
  • lclar060 on 12 Apr 20
     
    Improving hotel's sustainability with the use of environmentally-friendly materials is now of utmost importance. It is a myth that green operations are more costly to obtain and maintain. In fact, renewable energy sources have improved economically and have now become alternative energy source at property level. Governments are now strongly supporting the use of renewable energy sources by providing tax write-offs and quickly expedited regulatory permitting. There will also be increased recognition for brand image and corporate brand image which creates a positive guests experience and attracting better talent. The savings are exponential by investing in better operational procedures and emerging environmental technologies. The green technology is inspiring and forward-thinking.
  • kuhang on 21 Nov 20
     
    This paper analyzes and demonstrates the importance of sustainable design in the hotel industry from the perspectives of economy, law, guest experience and corporate responsibility. With the progress of science and technology, sustainable development will become more popular and become a major trend of hotel industry in the future.
khadija2050

50 Facilities Management Tips and Best Practices - Camcode - 0 views

www.camcode.com/...gement-tips-and-best-practices

facilities management tips best practices practices

shared by khadija2050 on 23 Nov 20 - No Cached
  • Cut night site lighting. “Depending upon how your site lighting is operated and circuited, you can create an ‘economize mode’ for overnight when the site is at its lowest occupancy. Keep perimeter site lighting on around your property and all entrances and main drives lit.
  •  Replace older lighting with LEDs. “Memorial Sloan-Kettering Cancer Center chose LEDs to replace existing lighting in a parking garage open 24/7, halving the garage’s power consumption. Meanwhile, Mediapolis Community Schools in Mediapolis, IA, also embarked on a retrofit of LED exterior lighting.
  • Implement a sustainable facility design plan. “Sustainable design is more attainable and affordable than it’s ever been, especially when you think in terms of years instead of days and weeks. It’s also worth noting that sustainable design is very well favored among the public, which is an extra incentive for companies interested in reinforcing their reputation as socially responsible and environmentally concerned
  • ...47 more annotations...
  • Know the total cost of all facility work done both directly and indirectly. “To the untrained eye, the facilities maintenance arm of a business appears to be a black hole of cost. The costs of these FM services add up, and unless discrepancies arise, that is where most of the business analysis ends. However, facilities maintenance managers, who are privy to all of the nuances that make up eac
  • h work order, understand the complexities and overhead involved in this sector of business.
  • Consider less obvious improvements that impact facility energy use. “Some energy-related projects will be more or less hidden from the users and primarily pursued to reduce energy demand, such as chiller and fan-unit upgrades. Such projects may end up providing the building users with better temperature control, but this is not the primary goal of the upgrade
  • Operational changes such as reducing the hours of HVAC and lighting operation, and changing setback temperatures, which require very little expenditure (if any at all) do not directly affect user experience, but can produce large reductions in electricity loads. In general, working with the building operations team to reduce energy use can produce impressive reductions in loa
  • his allows building and facility management professionals to determine whether the cost to improve a particular element of a building or a system in it against the cost savings over the same period. If the cost of an upgrade over its lifetime offers an advantage over the building operational costs it will save, then it’s generally considered a good investmen
  • “Finding the right suppliers to maintain your facilities can be difficult and time-consuming. From janitorial services, to groundskeeping and maintenance supplies, ensuring suppliers are providing apples-to-apples quotes, developing contracts with clear service levels, and validating that supplier quality
  • “Boilers today can reach efficiencies of up to 96 percent using condensing technology; however, a typical building, including new buildings, uses atmospheric type boilers which, for all intents and purposes, are only slightly more advanced than a science lab Bunsen burner. This technology is reliable and it works, but it is expensive to operate
  • An energy audit systematically identifies and develops opportunities to help reduce energy use in an institutional or commercial facility and, as a result, decrease building operating costs. Focusing the audit is imperative for maintenance and engineering managers.
  • “Commercial kitchens are high energy users, consuming roughly 2.5 times more energy per square foot than any other commercial space, according to the US Environmental Protection Agency (EPA).  Of that, as little as 40% is used in the preparation and storage of food, says the UK’s Carbon Trust; much of the wasted energy is dispersed into the kitchen.
  • All commercial buildings are insulated; building codes make it mandatory to insulate up to  a certain level. Unfortunately, because most buildings are put up under strict guidance to budgets, they are usually put up with only the minimal amount of insulation
  • Develop performance measures for your PM process with an emphasis on measuring the amount of PM that is work completed compared to all other work. Total PM hours should be the highest percentage of all the department’s maintenance work. This goal might seem impossible, but over time, it is very achievable
  • “Preventative maintenance is all about planning, plain and simple. Every piece of equipment or machinery at your disposal or under your care should have a schedule of what type of maintenance it requires and when it requires that check-up.
  • “Failure modes are defined as “how something fails.” Let’s use a flat/membrane roof to show an example of what a failure mode is. On a flat/membrane roof, one failure mode may be “penetration of roof membrane,” and the causes of this failure mode could be many. Knowing the failure mode(s) of a specific maintainable item such as a membrane roof and its causes can be key to early detection of roof failure (not meeting the intent of the end user) so the repair can be made before it affects an operatio
  • “Catch small problems now before they become big ones. Addressing small details can add up to huge improvements in appearance and functionality. Ask your facilities services provider, janitorial company
  • You may schedule preventive maintenance based on meter readings on an equipment. However, equipment meters usually do not differentiate between work time and idle time
  • Greasing the rack and pinion of a beam saw, for instance, can cause grease and saw dust to solidify inside the gears over time, eventually preventing them from moving. If you’re unsure which tasks are beneficial to each piece of equipment, ask your equipment representative.”
  • Having spare parts and supplies around the time of a major preventive maintenance schedule is absolutely critical. Asset management software allows you to check the availability of the spare parts for dates when the work orders are due. This report can help you identify parts that are insufficient for the required work orders in the future. If you know which parts you are falling short on, you can order them in advance from suppliers rather than waiting till re-order limits are reached
  • “Appropriate repetition and reinforcement are necessary. The average person is bombarded with more than 300 messages while at work, and multiples of that outside of work, Finney says. Getting a message to land with an audience might take as many as 12 repetitions, in some cases, he says
  • Let’s get together: when you’re designing your facilities, design social spaces for your employees. These might be lunch or break rooms, games rooms, gyms, or even community gardens.
  • While other managers may work to manage clients or staff, your job is to manage facilities and all that occurs in them. Your corporation’s physical assets are just as important as your human resources, and you are the expert in this field. Whether it’s collating data or contributing to the organization’s bottom line, your input is a valuable part of corporate decision-making
  •  “Workplace inclusion has to be clearly defined before any initiatives can be pushed forward. One useful definition of an inclusive office is a workplace in which all staff are treated with respect and have equal access to resources and opportunities. Facility managers should build on this high-level description to create an idea of what concepts like equal access, diversity and fairness look like in their own facilities
  • Space costs money. Knowing that we are moving towards a working environment consisting of virtual or mobile workers, investing time in developing new workplace designs that can suit these new ways of working while increasing space utilization rates can result in impressive cost savings
  • Performing facility maintenance and engineering tasks is like sailing among icebergs. What technicians can’t see will sink them — or their facilities. Thermal imaging technology gives technicians the ability to see the unseen, making it easier to spot failing motors and electrical components,
  • This concept is broadly used to describe our attempt to formally identify in-house talent in many of our labor shops. We identify talent through a competitive selection process based on potential vs. skills and promote our selected personnel to the worker and helper level while training them to achieve appropriate full mechanic level with associated certifications/licenses
  • This directly leads to the client receiving a more fit-for-purpose solution and ultimately receiving greater value which grows a greater relationship.
  • In other words, there has to be a compelling reason based on our mission for why we would submit budgets for anything.” By presenting specific information on how and why you’ve chosen your budget numbers, you can help the C-suite see that your budget is well within reason
  • When you automate the work order process, you remove human error associated with it. Essentially, you’re taking the people out of the process and ensuring nothing gets missed or overlooked
  • “There are many different software options out there than can aid FMs in organizing and streamlining their everyday tasks. This ranges from software designed to help manage all maintenance activities to logging and tracking facility visitors for security purposes. 
  • uch smart sensors, operating costs are dramatically reduced, productivity is enhanced, and occupants’ comfort is improved.
  • “One of the most exciting features of Facilities Management software is the ability to manage heating and cooling remotely, or set a programmable thermostat to move set temperatures up or down throughout the day. Facilities planners love the ability to analyze and explore energy use from heating and cooling systems
  • “Maintenance and facilities administration systems must frequently abide by national and global regulatory requirements. All maintenance administrators face occasional random or audits inspections by regulatory authorities. Maintenance software enables you to prove regulatory conformity and decrease the amount of paperwork and preparation that is needed for an audit.
  • KPIs allude to opportunities and errors in your company. Paired with the Internet of Things (IoT) and energy management systems, KPIs can be used to highlight missed maintenance tasks, greater traffic area of your business or problems with machinery
  • “Closely monitoring energy and water use to reduce building-operating costs is another benefit. By allowing owners to monitor and analyze the performance of multiple systems—air-conditioning levels, lights on automatic dimmers, water usage
  • “A feature that’s gaining a lot of ground is using facial recognition technology to let people in and out of the building. It’s more secure than key fobs or cards, and unlike cards and fobs, you can’t forget your face at home. It’s like batting a triple, or killing three birds with one stone
  • You cannot do your job properly without the correct information. If you don’t have proper records on the state of your facilities, you can’t do your job as a facilities manager.
  • “A surprising number of facilities managers have no true system in place for managing their space.  More than a quarter of everyone interviewed – 28 percent –
  • . It may help significantly with compliance with various industry standards, such as HIPAA in the healthcare industry and Sarbanes-Oxley in the financial field. It can help to document best practices for avoiding accidents, or in the worst case scenario,
  • This method identifies how critical a piece of equipment or maintenance task is to your business and will ultimately show you where it should land in your prioritization process
  • Smartsheet is a spreadsheet that you share with your co-workers, but its features go far beyond Excel. This tool combines the traditional spreadsheet with project management tools, templates, and forms and allows you and your colleagues to access spreadsheets on mobile devices and work on them collaboratively
  • The business world is increasingly embracing a larger remote workforce. Offices are used as areas to collaborate, develop, and design new ideas. The day-to-day work can be, and often is, done from home
  • “Another possibility for cutting costs, say experts, is not just moving staff around, but moving work around also. This means carefully examining all outsourcing contracts to see if they can be scaled back and the work completed by in-house staff
  • “Verify assets from a minimum of two data points, such as the barcode and the item’s serial number.
  • After collecting data and developing a maintenance schedule for your assets, you need to plan for the long-term maintenance of your asset inventory
  • However good asset management and maintenance planning is, there comes a time when an asset reaches the end of its useful life and should be disposed of.
  • “If you’re trying to get a handle of your documents, the first thing you should do is an asset assessment. Detail the condition of all the main equipment and systems, and document those conditions
  • Strategic asset management integrates key relationships between planning and delivery activities.
  • Maximize your use of vertical cubic footage by placing seasonal products or those that move less frequently in harder-to-reach vertical storage areas
  • khadija2050 on 23 Nov 20
     
    the article highlights how companies can benefit from sustainable design and gives tips on preventive maintenance
sharline86

5 Factors to Consider Before Investing in Technology for Your Business - 1 views

blog.timesheetmobile.com/n-technology-for-your-business

shared by sharline86 on 13 Jun 20 - No Cached
  • Additionally, you can gain some valuable insight by asking your peers about what products they are using, and the pros/cons from their experience.
  • sharline86 on 13 Jun 20
     
    There are key questions to ask before investing in a new technology for a business such as: How will it improve the business?, Does it meet the organization's requirements?, Will the improvement make up for the productivity time lost during implementation? Has enough research been done?, Have you waited to assess any issues?, Is there existing data?, & How will it affect the employees?
richardkutch

Is Humanless Reception the Next Big Thing? | QiK A.R.M.S Hotel Management Software - 2 views

www.qikcircle.com/...nless-reception-next-big-thing

unmanned self-service kiosk

shared by richardkutch on 24 Aug 17 - No Cached
  • richardkutch on 24 Aug 17
     
    Hotels have always looked for ways to improve guest satisfaction to stay competitive. And since travelers are becoming increasingly tech savvy it makes sense that those hotels would look for ways to meet the "wants" of today's travelers. But it's not just about providing new services, it is also about improving existing services that are difficult to provide at consistent levels. For example, there are so many things included in the check-in experience that must be done right in order for a guest to be satisfied with the process, e.g. the agents appearance, demeanor and professionalism, their level of competency, the wait time, etc. So much effort is made to find, hire and properly train these first contact employees and even then hotels often fall short of guest expectations. Technology solutions would eliminate the need for these tasks and bring a level of consistency to this and other activities related to staying at a hotel. But can tech completely replace human interaction? I believe it can and will in some hotels that will be designed for those guests that want that kind of experience. As a business traveler, I'm happy when I can bypass the front desk check-in lines and register myself using my phone and also use my phone as my room key. It's exciting to see the innovative spin being placed on routine hotel related activities, but the industry is likely a generation away from unmanned hotels being an accepted norm.
yuqiongliang

4 Ways Cloud Computing Benefits The Hospitality Industry - 1 views

www.limottait.com/-benefits-hospitality-industry

hospitality cloud computing benefits industry

shared by yuqiongliang on 18 Jan 20 - No Cached
  • you can give yourself a competitive advantage and make your life easier at work.
  • you can give yourself a competitive advantage and make your life easier at work.
    • kaylaabad
      kaylaabad on 18 Jan 20
       
      Pro of implementing cloud computing in the industry.
  • With cloud computing, you only pay for what you need.
  • ...10 more annotations...
  • You also cut hardware costs, energy costs, and operational costs with the cloud. Your need for excessive hardware in your hotel is reduced and, as a result, you won’t burn throughout as much electricity. The cloud also cuts project time, which results in cut costs and higher productivity.
    • kaylaabad
      kaylaabad on 18 Jan 20
       
      "With cloud computing you only pay for what you need." Costs are reduced in many ways with cloud computing - hardware, energy, and operational costs are cut. Also, project time is reduced cutting costs and bringing about higher productivity.
  • you store your data securely and remotely instead of in an on-site physical location.
    • kaylaabad
      kaylaabad on 18 Jan 20
       
      Pro of cloud computing in the industry - data is stored securely and remotely
  • don’t have to worry about losing all of your data if a natural disaster or security breach occurs at your location
    • kaylaabad
      kaylaabad on 18 Jan 20
       
      "You don't have to worry about losing all of your data if a natural disaster or security breach occurs at your location"
  • The cloud gives you the flexibility to work from anywhere.
    • kaylaabad
      kaylaabad on 18 Jan 20
       
      Pro of cloud computing in the industry - cloud gives you the flexibility to work from anywhere
  • The whole world is your office
    • kaylaabad
      kaylaabad on 18 Jan 20
       
      "The whole world is your office"
  • you can improve staff collaboration immensely.
    • kaylaabad
      kaylaabad on 18 Jan 20
       
      Pro of cloud computing in the industry - you can improve staff collaboration immensely
  • Cloud Computing Helps Hotels Cut Costs
  • Cloud Computing Solutions Are Reliable And Secure
  • Cloud Computing Gives You The Flexibility To Work Remotely
  • Cloud Computing Helps You Improve The Guest Experience
  • kaylaabad on 18 Jan 20
     
    This article outlines four assets that cloud computing can present to the Hospitality Industry. Cloud computing essentially aids the industry in providing the best possible service to its guests - while also simplifying the working lives of employees which is always a big plus. Cloud computing helps cut costs, solutions are secure and remote, gives flexibility to work anywhere at anytime, and improves the guest experience. All in all, the pros outweigh the cons with the cloud computing.
  • yuqiongliang on 25 Jan 20
     
    Cloud computing is a popular new wave, and not only individual users are its beneficiaries, but also travel companies are promoting the use of cloud computing technology to increase their competitiveness
Luis Valdivia

The Role of Management Information Systems | Smartsheet - 2 views

www.smartsheet.com/management-information-systems

MIS Management Information Systems

shared by Luis Valdivia on 09 Jan 20 - No Cached
  • management information systems (or information management systems) are tools used to support processes, operations, intelligence, and IT.
  • MIS tools move data and manage information
  • The technology and tools used in MIS have evolved over time
  • ...7 more annotations...
  • MIS produce data-driven reports that help businesses make the right decisions at the right time
  • Management information system is a broad term that incorporates many specialized systems
  • At their core, management information systems exist to store data and create reports that business pros can use to an
  • alyze and make decisions
  • Using an MIS system can improve the performance of a company in many ways
  • Any organization that does not use MIS simply will not exist for long
  • Beyond the need to stay competitive, there are some key advantages of effective use of management information systems: Management can get an overview of their entire operation. Managers have the ability to get feedback about their performance. Organizations can maximize benefits from their investments by seeing what is working and what isn’t. Managers can compare results to planned performance by identifying strengths and weakness in both the plan and the performance. Companies can drive workflow improvements that result in better alignment of business processes to customer needs. Many business decisions are moved out of upper management to levels of the organization that is closer to where the knowledge and experience lie.
  • Luis Valdivia on 09 Jan 20
     
    This article explores the existence and significance of management information systems (MIS) in modern businesses. The article also explains the meaning of MIS, its types, and its benefits. Besides, the author explains how MIS can be improved.
  • kaseyfl9568 on 10 Jan 20
     
    This is a great article in that it does certainly measure productivity of the industry's work force. Perhaps it will take a few years for any one who does not use the system to fail as a business, but I feel that it is more depending on the size of the business and caliber of the business itself. A little mom and pop business may not need MIS if they have established themselves and already created a brand within their community. Although a new place that is opening with a brand which is not established, MIS is perfect for them so they can cater to the clientele and become profitable by collecting data of things such as "repeat guests", "common items bought when", "trending combinations of items bought"- given what the business is and what it is selling. Overall, MIS is a very good tool to assist in building a brand either from scratch or bringing its profitability to the next level; therefore allowing the business to stay competitive.
mtedd003

Sabre announces new SynXis platform agreement with Resorttrust, Inc. to drive reach and revenue ambitions for the Japanese hotel chain « Sabre Hospitality Solutions - 0 views

www.sabrehospitality.com/...s-for-the-japanese-hotel-chain

technology hospitality hotel software travel Tech

shared by mtedd003 on 30 Aug 20 - No Cached
  • Sabre Corporation (NASDAQ: SABR), the leading software and technology company that powers the global travel industry, today announced a new agreement with Japan’s Resorttrust, Inc. to provide industry-leading technology solutions to enable the luxury chain to fine-tune its distribution strategies, grow geographic reach, increase booking conversions, boost revenue-per-room and deliver improved guest experiences.
  • Resorttrust, Inc. will also gain a greater global presence through 2fthe SynXis platform 2fwhich will connect the chain to nearly 900,000 travel agents 2f
  • The SynXis Booking Engine provides real-time rates, offers, and availability to the website shoppers
    • mtedd003
      mtedd003 on 30 Aug 20
       
      The synXis booking engine provides instant availability of rates and also delivers the same conveniences they offer for bookings for e-commerce- may also reflect in greater global commerce.
  • ...3 more annotations...
  • “We are thrilled to be partnering with Sabre to boost direct and indirect bookings to our resorts.
    • mtedd003
      mtedd003 on 30 Aug 20
       
      Streamlined direct and indirect bookings have led to a growth in Japan's domestic and international tourism
  • This new agreement with Resorttrust, Inc. further strengthens Sabre’s existing presence in the Japanese 2fmarket, and 2fdemonstrates our ongoing commitment to the recovery and continued success of Japan’s tourism industry
    • mtedd003
      mtedd003 on 30 Aug 20
       
      Had a great result on brand image
  • improve the conversion rates of web browsers to bookings and deliver an improved guest experience.
    • mtedd003
      mtedd003 on 30 Aug 20
       
      *improved conversion rate- this is a really good quality when concerning bringing back global tourism
  • mtedd003 on 30 Aug 20
     
    Covid has put a large strain on the global travel industry and a large portion of the hospitality industry are relying on technological means to recover. Hotel chains such as Japan's Ressorttrust inc. has made an agreement with Sabre Corporation to utilize Sabre's SynXis booking engine. The platform expands Ressorttrust's points of access by exposing them to over 600 online global platforms and over 900,000 travel agents. The software's ability to provide an easier, quicker, and convenient style of booking has already resulted in growth of Japanese tourism. This decision also posed well for brand image. The success of Sabre SynXis highlighted the company's dedication to helping bring back Japan's tourism.
obrediajones

How Technology Can Help Hotel Facility Managers Reduce Maintenance Costs | - 0 views

hoteltechnologynews.com/...agers-reduce-maintenance-costs

shared by obrediajones on 06 Apr 20 - No Cached
  • From the time a guest makes a reservation, to the time they checkout and leave the facility, hotel executives want to ensure the experience is five-star. There are many factors in making a guest’s stay exemplary which the guest doesn’t even see: the HVAC system working to ensure optimal temperature, the plumber checking to make sure water pressure in each shower is just right, the cleaning staff ensuring each room is spotless.
  • Keeping facilities in top shape for guests takes careful planning, plenty of time and considerable funds. To cut operational costs, hotel facility managers can make some changes to increase sustainability, streamline processes and alleviate headaches for maintenance staff members.
  • There are some aspects of hospitality facility management regularly outsourced by hotels.
  • ...11 more annotations...
  • However, there are other services that may be better suited for an outside partner than regular staffers.
  • Oftentimes, when facility managers and on-staff technicians are busy doing things like lighting updates, furniture assembly or remodeling of any kind, they’re doing so on borrowed time.
  • By outsourcing more services – like construction services, HVAC services, electrical services, plumbing services and exterior services – overhead costs can be kept down, while more specialized service contractors provide quick, reliable care in both emergency situations and preventative, at a low rate.
  • While hotel management staff may be utilizing the latest technology to streamline services related to guest reservations and checkout, facility management staff may be missing out on opportunities to save with the use of technology.
  • When looking to technology to reduce costs, facility managers will want to select software solutions which fit their specific needs.
  • A computer-aided facility management (CAFM) system is another software facility managers can use.
  • Some solutions also offer a help desk, space planning, scheduling assistance and other features that can be used to manage nearly all aspects of facility management.
  • Computerized maintenance management systems (CMMS), for example, can assist with task scheduling, inventory management and work order management.
  • The right software depends on the size of the hotel and number of facilities and staffers. Consider purchasing software that can scale with the hotel if it grows.
  • Some money-saving initiatives require an up-front cost, and sustainable hotel features is one of them.
  • By taking aim at reducing facility management costs, hotel facility managers are showcasing their eagerness to make changes that will result in happier guests and a more satisfied staff.
  • nicolasdepinto on 06 Apr 20
     
    The article discusses how facility managers can reduce operational costs by outsourcing help, promoting sustainability, and using facility management technology. When outsourcing work and emergencies of HVAC, electrical, plumbing, or waste, a hotel can reduce overhead costs and free time for on-staff technicians to keep up with their scheduled up-keep activities. Investing in green products like occupancy sensors and LED lights and policies like linen reuse, helps hotels save money by including guests in their commitment of protecting the earth while reducing costs. Computerized maintenance management systems can greatly help with streamlining the scheduling, purchasing, inventory, and order management, which helps protect the hotel's assets and image.
  • obrediajones on 24 Jun 20
     
    Author, Susan Daywitt, discusses the benefits of using computerized maintenance management systems (CMMS). Along with computer aided facility management systems (CAFM), to improve customer satisfaction and to reduce overhead costs. Daywitt also asserts CMMS and CAFM systems improve facilities managers' ability to manage inventory and work orders with greater efficiency.
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