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The article focuses on how artificial intelligence will shape the casino and hotel industry in Las Vegas and beyond. AI currently used at all but one Caesars Entertainment Inc. properties in Las Vegas is called IVY. This virtual concierge is able to answer a multitude of questions that front desk would be called for which reduces call volume and lines at the front desk. On the casino floor Konami and Scientific games have AI technology with facial recognition for slot machines that provide personalized service, user login, and gambling recommendations. The article also discusses how crowd tracking technology and in security helps with the floor layout and what guests are on the floor. As stated many of the security features may be in place now.

This article talks about how contactless payments are becoming more popular within the hospitality industry. These type of contactless payment options are giving guests the flexibility of payment options, resulting in faster and secure transactions. This in return, bring customer satisfaction. Nowadays, due to the pandemic, it is being widely used considering places like hotels, restaurants,etc...are encouraging this form of payment to limit actual contact and exposure.

Internet of things Internet of things will continue to lead hotels to be more Eco-friendly, technological advanced and enhance guest satisfaction. Allowing guest to have the ability to customize there room to there exact expectations. Guest today are more conscience of the environment and allows them control energy usage. With more technology in a hotel means more upgrades to network, upgrades more security to protect the hotel data. Finally guest like new and shiny, this will allow hotels to market the hotel as the most technological advanced hotels. Guest will like to stay at hotels that meet their needs for tech upgrades and they would be willing to pay more for these hotels.

The way the article reports the IoT, I feel its a positive advancements for the guest experience. With the trend of mobile devices having multiple uses, making travel accommodations and services at the control of ones finger tips seems logical and progressive. Using the Internet to enhance the guest experience allows staff to continue to provide quality service. The information the article report's presents technology as an aid and not a replacement of personnel.

An emerging trend in recent years, specifically in the hospitality industry has been the IoT (Internet of Things). It is referred as the " inclusion of internet connectivity within everyday devices and appliances ". Hotels have begun incorporating different types of technology, which has allowed companies to provide a better customer experience, manage energy costs, and automate certain processes. Bluetooth,GPS, and Beacon technology, electronic key cards,voice controlled customer service are just few of examples of how the internet is used to provide a new hospitality experience.

Social media is a marketing tool that all companies should be using to reach their audience. According to the article, 91% of businesses are using this tool to market to their customers. The article indicates that posting stories over feed posts is becoming more of a trend in 2021 as people are opting to watch stories than scroll through a newsfeed. AI ad-tracking is allowing companies to reduce cost per lead which leads to making more money. Keeping up with the latest trends and incorporating them into a marketing strategy will gain a company better results.

The article talks about finding the right Facility Management Software and the benefits it will bring to you and your business.

This article is about the importance of having a hotel PMS in today's competitive hotel business. In this era ,we are dependent on our mobile device and being able to handle hotel operations is a convenience that can not be passed up. You will be introduced to the benefits to having the app and the must have features of a hotel PMS app needed for smoother hotel management.

This article explores the pros and cons of cloud computing. the author describes cloud computing as the storing and accessing of data over the internet. some of the advantages of cloud computing that the author lists include cost savings, automatic software integration, unlimited storage capacity, reliability, and mobility. Conversely, cloud computing comes with various cons including security concerns, lack of support from providers, downtime, and reduced performance in some situations.

Excellent article touching on this weeks topic of GDS.

This article was very interesting. Hotels have implemented tricks of the trade to redirect people to book directly. For example, Marriott will not extend the Marriott Rewards to guests who book through third party sites like Expedia, Priceline, etc. The only way to receive Marriott Rewards points is to book directly. Hotels have to provide incentive for booking directly just to stay competitive.

Good Afternoon, This article is very important in the last few months Marriott has developed many programs to get guest to book directly with them. Marriott does extend points to guest who book with OTA like Expedia but they only receive a portion of their points, if they wanna receive all their points they are recommended to book directly with Marriott. Marriott also invested heavily in a travel segment to compete with Airbnb, it called Marriott Home and Villas. check out the link below. https://homes-and-villas.marriott.com/

Infor and Accor has agreed to use Infor EzRMS revenue management software. It will make revenue managers job easier because its easy to use, the portfolio consolidation, and reporting capabilities.

The article discusses how music is becoming a bigger source of in-room entertainment in hotel rooms second only to video. The number of people listening to music daily is constantly growing and while most people listen with headphones, at a home setting people are used to using their TVs or speakers, these gadgets and habits have become expectations for their lodging accommodations. Companies have traditionally responded to this with Bluetooth speakers in the rooms, while companies like Hilton and SBE have decided to reduce the investment in hardware that would inevitably be outdated and replaced, as it happened with radios, VCR, and DVD players; and instead have recently opted to strike partnership with streaming services, such as, IHeartRadio and Tidal respectively to satisfy their guest desire for their music preferences. While a company like Hard Rock hotels has done the opposite and invested more in hardware and added soundbars to the rooms and the optional offering of turntables and guitars for guest use. Music streaming and casting isn't going anywhere any time soon, so hotels have to find the best balance between hardware and software to stand out and be competitive.

This article talks about the new up and coming form of in-room hotel entertainment. According to Statista, 68% of Americans between the ages of 18-34 listen to music on a daily basis. A senior project manager at Hilton said, "residential trends become hospitality expectations." I think that is so true because you want your guests to feel at home and comfortable when they are away from home and choosing to stay at your hotel during their time away. It was also very interesting to learn that hotels shy away from putting hardware in their rooms. For instance, DVD players. It's so much more practical to have a steaming service connected to the television.

Good thoughts on pros and cons of travel agents and how they continue to stay relevant in the travel industry business. Both good points on pros as well as cons.

This article was interesting because it emphasized the importance of technology upgrades. It mentioned how when this hotel was built in 1931 it had a radio receiver in each room. Now it will be working with a technology firm for upgrades to their rooms to better serve their guests. They are trying to stay relevant with their consumers during this era of advances in technology.

The technologies being launched by "Dolce Holes and Resorts" to enhance their market and general sales. In the piece, the author commences by explaining the stakeholders of the mentioned facilities are hoping to use the available innovation to initiate effective meetings. Unlike the previous period, it is evident in the reading how the overall process targets business travelers willing to attend various occasions. To efficiently implement the stated strategy, the writer described how there is a need to initiate "a hybrid meeting concept" that targets individuals from multiple regions, including Spain, Germany, Greece, Denmark, and Belgium. As depicted by the stated personality, this particular approach involves the inclusion of both virtual and conventional conferences that coincide with the current expectations. Besides, we can see from the reading how integrating the mentioned technology will improve certain occurrences, including events, conferences, incentives, and meetings. While reading the article, I think there are many essential concepts portrayed by the author to help human beings stay safe, particularly during the pandemic. First, introducing hybrid meetings amid the Coronavirus epidemic will allow potential clients to attend conferences using virtual means. Based on available information, this particular situation will ensure that all the dynamic personalities are healthy and safe. Incorporating such a platform will enhance the whereabouts of the organizational stakeholders since it supports touch-less and low-contact features.

This article is about technology trends in the event industry. It talks about what event planners are doing to implement more technology in their events; it gives examples such as audience using smartphones to interact during the meeting, events, conference, etc. Now event planners use technology to collect information in real time, which helps them to adjust their event at the moment, this is a very smart strategy.

This article contains information about the expected event trends this year that will possibly increase ROI. The list of expected trends all surrounded the technological advancements that are enhancing event planning. The advancements include the increased use of smartphones to conduct business. This technological increase will also reduce company costs. It is also expected to improve company value. I agree with technology improving company value. Technology is advancing majorly throughout the world. It is also making it easier for companies and consumers to interact. Smartphones, alone, are very popular in today's economy and are a great example of technological advancement. Being that people already use their smartphones to check emails, save event dates and contact other people (whether over the phone or by video), conducting business will be somewhat simple to adapt to. Increasing company technology to reduce costs is a good move. However, the companies should keep in mind that losing one cost will only open the door for another one. When dealing with technology, there are always risks (usually malfunction risks). So, companies should keep in mind that there is a possibility that expenses will incur for the technological maintenance that will be needed to keep the technology operating.

The Great Recession has been come to end point; therefore, expected corporate and event spend will begin to rise from 9 to 20 percents in next two years. The author has scooped out 5 major trends that will rapidly increase Return on Investment (ROI) for 2013 and future. 1. Smart Events will take center stage: in 2011, 205 million people attended 1.8 million events cost more than $263 billion in direct spending in the U.S alone. But only 25 percent of organizations see its effective, in 2013 organizations will choose smart event technology to help them operate more effectively 2. Automation will help event planners reduce expenses: Strategic meeting management ( SMM) technology can help event planners adapt to new methods to identify event-related functions and reduce costs. 3. Planners will achieve greater efficiency through solution consolidation: In the future, organizers will lay out their workloads by choosing consolidated solution, saving time and freeing up event planners to focus on making event better and well organized. 4. Event  organizers will engage audiences with smartphones: New all-in one apps will help organizer to provide all the information needed for attendee about the event. 5. Meeting planners will leverage technology to gather in-dept attendee information: focusing on the need of attendee is a crucial part of event planner, to be able to get requirement of attendee in real time will help organizer to adjust their plan, strategies on the fly and increase ROI. Increasing the need for events in 2013 and future requires event planner to be able to get familiarize with new event trend and technology to minimize the cost and maximize the ROI for an organization.

This article was written at the end of 2018 with discussion and predictions for Hospitality Technology in 2019. The majority of the new technology is centered around improving the guest experience with most of it related to the hotel industry. From self check-in kiosks like you see at the airport, to smart rooms in the hotel that sync with your phone and automatically show your netflix and other social media platforms on your tv.