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This article discuss the idea that cybersecurity has been neglected according to consumers and more emphasis should be placed on protecting their private information. It has been found that point-of-sale systems are the most common victims of these breaches, and most often at restaurants. Attackers are targeting systems with weak points and outdated software, making them at a considerably higher risk for breaches and cybercrime. Companies must start investing more in heightened security measures in order to retain consumer loyalty.

Cybercrime has been on the rise since the outbreak of the coronavirus and hackers are capitalizing on the fact that people are now more concerned about protecting themselves and their loved ones. It is important to be more aware now as an organization in making sure that employees are informed on safety measures on using systems when there at home, using the needed resources in increasing cyber security and backing up important information.

Offsite backup is very important to effectively protect data.

Accounting is considered the oldest industry known to man but with the advent of technology, the role of accountants and their firms' operations have changed dramatically: cloub-based systems, have afforded the industry the opportunity to transform their role to being more client focus and offering more consultancy services than computing which is done more efficiently and quickly

This article looks at some of the ways that technology has changed the day to day running of businesses, particularly in accounting. The author explains that the use of cloud-based systems has streamlined information in accounting firms and provided convenient storage and access. Technology has also changed the roles of accountants and improved the efficiency of client transactions. Such developments have improved the efficiency, performance, and productivity of accounting firms.

A brief but informative look at "cloud computing". This article serves as a beginners guide, spoon feeding novices definitions and explanations in simple language. Cloud computing is defined, and reasons for its use highlighted, with pros and cons listed. The different types of "clouds" among other things is also covered.

In this article, the author highlights 7 types of event technologies that event managers and planners should focus on in a tidal wave of event technology being offered today. Among the event technology mentioned advice is given along with step by instructions on how to access the various sites/ platforms and what to look for and expect.

The author aims at shedding more light on the use of technology in events, and the trends and strategies for success in this area. The author introduces the reader to modern event technology developments such as micro projection mapping, AI-powered matchmaking, emotional recognition, back end technology among others. Overall, it is a very informative piece.

As a full time event planner I have learned that softwares are the best tool to have when working on this industry. The reason why I wanted to share this article is because I learned about so many software that I didnñt knew before and feel that they work great or at least look amazingly well equipt.

This article provides a list of the best event software systems that are used by companies such as Hilton, Marriott, Westin, Johnson & Johnson for event planning. In the case of hotels, some of these event planning tools such as Cvent & Tripleseat can also be used to receive leads that can be turned into bookings should the client accept the rate at which the RFP has been submitted by the venue.

Cybersecurity is hospitality is a very big issue. Hotels collect very personal data from guests, like names, addresses, credit card information and more. Large hotels have been attacked in recent years and peoples personal information has been stolen. Hotels like everyone else need to update their systems regularly and train staff to know what they should and shouldn't do while in the system.,

This uncovers the dilemma hitting many hospitality businesses, cyber security. It explains why the hospitality industry is at risk and how to prevent against these attacks. It always goes over the simple challenges hospitality faces with this topic.

The leader in the airline industry, Emirates airlines is collaborating with Sabre Corporation Technology to provide better services for it's customers, as well as receiving more in revenue. Studies have shown that customers enjoy customizing their travel plans and by working with this new type of technology partnership, the software is being developed that will allow the customers to customize every aspect of their trip. They can filter based upon price, miles earned, and date/time while then adding on any other options, but rather through just one airline, this software allows guests to choose from all airlines within the Emirates family. I think this type of investment technology is the future, because the airline industry has already changed the way we purchase airline tickets, by no longer including seat selection, checked baggage, and now even carry-on baggage. Instead of trying to make the customers feel like the airlines are charging for every littl thing (which they are), this type of technology can let guests feel like they are truly creating their own trip.

The POS is a great system that is used by many industries. It helps businesses run efficiently and transactions be done effectively. However, it comes with its problems. This article is in two parts so I will post the both on Diigo. This article states that POS systems are the most frequently used computing system and it is targeted by criminals. According to the article, "Today, attackers have only become more sophisticated, using advanced software techniques to avoid detection by antivirus. The attackers are attaching devices that are to collect information from the patrons who use the POS system. The solution to this issue from the article, is that managers apply the same security practices to the POS systems that are used for other sensitive IT systems. These systems should not be the same system used for internet browsing or email. Using a third party security is system is fine however, they should ensure that security controls are part of regular maintenance. The article states that businesses should look for POS systems that have design improvements rather than those who have been in the industry for a long time. There needs to be upgraded design, security, and software to minimize the threats that are posed on the POS system. This article highlights the issues that POS systems attract and also gives solutions. It is up to the businesses to give as much attention as possible to this system the same way they do for systems with sensitive information. Ultimately credit card transactions do hold sensitive information so the upgraded POS systems should be the number one choice for a business. Along with what is stated in the articles, this minimizes the risk of customer loss and a damaged reputation. This also helps minimize the possibility of revenue loss due to lawsuits because of breaches.

This article predicted POS trends for 2017 and narrowed it down to convenience, mobile retail, smarter technology use, accessibility, and media. I found this article interesting to read because most of this I have seen throughout the hospitality industry. As cloud storage systems are becoming more common, tablets are being used in placed of large desktop computers because they are cheaper and not much storage is needed. The article also stated that Global Market Insights, a research firm, predicts that POS terminal market will increase 19% from 2016 to 2023. This shows that the industry is changing as a whole and for those who haven't converted yet to this type of technology, they may want to consider doing so. It also explained how technology can be used to gather more data about the consumer/customers and also to use the technology to attract customers to dine in at the restaurant or shop because they want a more interactive experience.

This very interesting article explains the top 5 trends currently with the hotel property management systems. The obvious top trend is the cloud-based systems because the cost is so much less and the efficiency is so high, that many don't have more con's than pro's so there is almost little to no reason for hotel companies to jump right into this trend, if they haven't already done so. The other trends mentioned were mobility, guests engagement, endless ietegration, and sleek design, which all in a way tie in with the new cloud-based systems. The one I found most interesting was the guest engagement because with the cloud systems, employees are able to connect with a guest and other employees at any time and essentially anywhere because the cloud PMS is able to be used on mobile devices. The systems are also more integrated with other software that understanding the true nature of the guests is easier and therefore the best service can be provided to accommodate that guest to his/her specific needs, without him or her needed to ask for it.

Relatively speaking, GDS's have been around for a while now, with iterations stretching back a few decades now. SiteMinder has worked to integrate cloud technology into traditional GDS models to streamline distribution. They have had strong success, powering over 200,000 reservations in the past year, generating over $60 million in hotel revenue. Over 900 hotels are now poised to receive SiteMinder services, making them the industry leading GDS cloud platform. To date, SiteMinder is represented in the globe's most influential cities, including New York, Los Angeles, London, Honk Kong, Paris, Munich, and Sydney. GDS technology has come a long way from the early models that airlines used solely for in-house purposes. New GDS's such as SiteMinder are both a testament to adaptation and the appeal of cloud technology.

Knowing the social networks hotels use is key to to keeping track of guests off line. Knowing where your guests communicate online will help you provide a better customer service experience while enabling you to reach the right people at exactly the right time. To be successful in your business, you'll need a better understanding of the demographics of each of the major platforms as well as those of your target audience. In fact, according to a USA Today survey, the No. 1 reason guests contact hotels on social media is for local information. By providing travelers with useful tips about the area, you're demonstrating that your interest in them doesn't disappear the minute a guest steps foot outside the lobby doors. I believe social media in the hotel industry is huge to keep in maintaining the hotels customer service reputation. Usage spans the entire travel process, so it's important to develop and maintain strong relationships with your guests. This is something you should start doing before your guests even arrive.

This article talks about how events constitute an invaluable source of information that can be utilized in a number of business processes such as fact finding and decision making. It talks about how various laws also mandate that logs have to be maintained and reviewed. Events are records generated and stored in specific locations by processes within a computer system. Events are triggered either by a user or by an automatic/background process. An example would be the installation of new software generates a wide range of events detailing the installation procedures and the file details. Events management is the management, analysis and reporting process involved in the management of computer and user generated events data and the logs within which the generated events are stored. A main purpose of events monitoring is legal compliance. The article talks about legal compliance which has current laws and regulations oblige corporations to assess their internal control architecture on a regular basis. As a subset of information system security, employee performance metrics can be used to measure employee resource use against configurable rules and rule sets. This article explains modern day card and keyless access systems, PABX or VOIP systems are all integrated to operate over the corporate network and most of them generate a log that can be used with GFI EventsManager. Reducing system downtime to a minimum is critical to organizations, since it leads to customer attrition, loss of brand reliability and revenue.

This article highlights the email marketing as one of the most important and best advertisement tool for the hospitality business. It tells you how to get started when your company wants to reach consumers electronically, advertising their deals, products, and services. It talks about the limitations, such as the restrictions on the number of emails send per day giving the right solutions and the channels to get the right service. This article is very interesting! It shows you how to build an effective electronic marketing strategy that leads to success, from the very beginning to the very end.

This articles talks about how social media has impacted the tourism industry and how it has changed the platform for the marketing strategy. It mentions how viral marketing is being used more often which is focused on online communities, blogs, social media networks and wikis. Social media, unlike traditional media channels, represent a unique way of transmitting information in all directions, not just "one-way" and "top-down". The article also specifies how sharing and promoting tourism related information through social media is a part of our mission. Understanding an importance of the viral marketing, our team is dedicated to spread your message by using knowledge and expertise over social media applied in tourism industry on both global and local levels. Social bookmarking is one of the fastest methods for internet users to organize, share, and manage web resources currently available as a SEO tool. Most of social bookmarking services support internet users to organize their bookmarks with informal tags such as tourism, travel, marketing etc

This article talks about how IoT (Internet of Things) can be effective and efficient on hotels operations. It mentions many ways that the hotel can improve the guest experience while lowering the costs. Many hotels are already using IoT. I believe that all hotels should use IoT to improve customer satisfaction while reducing the costs. That shows how telecommunications can advantage the hospitality industry.

I found this article very interesting because it gives us a walk through of the evolution of POS in the hospitality industry. Since the very beginning hotels and restaurants have relied on keeping record and storing data. Throughout the years there have been great breakthroughs that have made the life of the employees easier as well as lead to greater productivity. It makes me happy and feel very fortunate to live in times where work has been facilitated and has made work for efficient and reliable. I am sure that there is still much work to be done and many adjustments to be made but we are on a good path.

I like your reflection about the article very much because as you mentioned "it walk you through" the different stages of technology through time. Our industry had evolute from the paper record keeper all the way to a very efficient data storage and operating systems. I cannot even imagine what the future will withhold for the lodging industry.

This article gives you 8 of the best choices of POS systems linked to their websites, so you can explore the options and compare. It suggests recommendations on choosing the proper POS system based on experts' reviews. It shows the many reasons why businesses would benefit when choosing a POS system over a traditional cash register. It says that any business would benefit from POS systems, but it suits better the retail and restaurant industry. I think POS system is perfect for restaurants!