Skip to main content

Home/ Hospitality Technology/ Group items matching "Point-of-Sale" in title, tags, annotations or url

Group items matching
in title, tags, annotations or url

Sort By: Relevance | Date Filter: All | Bookmarks | Topics Simple Middle
dlcrawford

12 Best Event Management Platforms of 2020: What's the Best Solution? - Financesonline.com - 2 views

    • dlcrawford
       
      In Event Marketing & Sponsorship, we were given the opportunity to take a free certification for Cvent- I highly recommend it! It was very easy to maneuver and I think it'll be a great skill to have on my resume.
  • Before buying a new event software or upgrading to a new one, it is imperative first to take note of your business objectives, the features that you’re searching for, the trends that currently control the industry, and perusing unbiased comparisons of top events management apps.
  •  event management software, which controls how your audience gets involved in your event throughout the entire process
  • ...3 more annotations...
  • , 41% of consumers consider events and experiences as an effective way for them to understand products
  • almost every year, new trends in meetings and even in events technology arise
  • corporate events generated over $1.7 trillion in direct spending. Likewise, the same business events produced $2.5 trillion in business sales and 26 million jobs
  •  
    Very interesting read! The article directly asks experts to compare different event management solutions today. The article also includes description of the top trends in event technology.
  •  
    This is a great read exploring and comparing event management platforms. The author points out that "the key to success is creating meaningful gatherings that engage attendees and make a lasting impact." The author then looks at various event management software solutions and explains how they help event planners to create a good lasting experience. Such platforms include Monday.com, Wrike, Project Manager, among others.
  •  
    I concur that this article was very informative and helpful.
bhern082

Spotlight On POS Tech: What It's For And Why Your Property Needs It - 0 views

  • independent properties should harness technology to create this connection and sense of trust with their guests.
  • A POS is a broad term for a terminal that accepts payments from customers. It can be physical, such as at a hotel restaurant where cards are processed in-person, or virtual, like a front desk taking an off-site guest’s payment details over the phone.
  • Today, a hotels’ POS can (and should!) be directly connected to your property management system
  • ...8 more annotations...
  • A POS automatically adds room service, restaurant bills, bar tabs, spa expenditures, and other on-property expenses to a single folio.
  • With a mobile-friendly POS, your staff can take orders anywhere: by the pool, in the lobby, at the spa
  • A POS reduces the possibility of human errors and improves guest satisfaction by providing faster service and more accurate billing.
  • A standalone POS surfaces new insights about guest behavior.
  • Eliminate any POS that doesn’t integrate seamlessly with your existing property management system.
  • If you’re chosen POS doesn’t provide a full-featured mobile experience, you’ll limit your future options.
  • . Investing in a modern point-of-sale empowers your staff to deliver a seamless experience on par with much larger properties
  • . In addition to an improved guest experience, you’ll also gain operational precision and make more accurate data-backed decisions.
  •  
    This article explains the pros and reasons a POS system is important for hotels both big and small. As stated a hotel's POS should provide a seamless guest experience, expand service opportunities, better billing, and useful reports. It is important to look for a POS system that compliments your hotel and provides these kinds of services.
anonymous

Rotana Hotel Management Corporation selects its next generation Point of Sale system from Xn protel Systems - 0 views

  •  
    In 1992 Rotana Hotel Management Corporation (Rotana) was founded, and are one of the leading hotel management companies in Turkey, Africa, and the Middle East. By 2020 they are planning on operating 100 hotels in those markets. It was announced in September 2017 that they will be implementing the xnPOS by Xn protel System for their Centro Hotels in Saudi Arabia as well as for new hotel openings. According to the article, "xnPOS provides comprehensive functionality and scalability that meets the needs of hotel F&B, table service restaurants and hospitality foodservice operations." Further, the article also mentioned that the xnPOS is already in use in approximately 50 countries in the Middle East, Asia Pacific, and Europe.
sharene25

Mobility and the Hotel Property Management System: Ending the Epidemic of Guest Experience Complacency - By Jos Schaap - 0 views

  •  
    The article focuses on the mobility connection between staff and guests as it relates to arrival, during stay and departure. Most property management system require that the front desk agent stay at the desk which is same as point of sale. But with the evolved of technology you can deliver and receive data on any type of device at a given moment. This innovation will enable you to run your entire system using wireless tablet as the main hardware interface. The New Way to Hotel video show how innovated this system is , it somewhat allow the staff to build a better relationship with there guest on a personal level. The last"Cloud based" and Software as a Service" can use tablets and smartphone which would be the primary hardware device as shown in the "New Way to Hotel. So the implementation of new mobile platform in technology is changing the game among hoteliers because it guests expectation has been increased.
vickychapas2021

What is PCI Compliance? | Digital Guardian - 0 views

  • is a set of requirements intended to ensure that all companies that process, store, or transmit credit card information maintain a secure environment.
  • PIN Transaction Security (PTS) requirements for device vendors and manufacturers and a list of approved PIN transaction devices.
  • Firewalls are required for PC
  • ...6 more annotations...
  • All staff, executives, and third parties who do not need access to this data should not have it.
  • For instance, there should not be a single login to the encrypted data with multiple employees knowing the username and password.
  • How information flows into your company, where it is stored, and how it is used after the point of sale will also all need to be documented.
  • your customers can trust you with their sensitive payment card information
  • repeat customers.
  • improves your reputation with acquirers and payment brands
  •  
    This article explains that PCI is a bunch of regulates intended to keep credit card information safe. The regulations span from only using certified terminals to each individual should have their own login credentials. Using PCI helps not only gain trust with your customers but your reputation with business partners.
khadija2050

Corporate travel distribution is broken - now some blame the GDSs | PhocusWire - 0 views

  • , NDC and retailing in the corporate space is the simplification of the traveler’s experience.
  • the traveler buys their fare here, their bag there. Why can’t that all be wrapped up in one bundle and sold at the point of sale for the corporate traveler
  • “It eliminates expense report nightmares
  • ...16 more annotations...
  • The consensus among panelists was that the GDSs have been slow to advance the technology needed to help airlines achieve their distribution goals with NDC.
  • h a gun to their head.
  • customers simply want access to content
  • Our role is to use our size and influence to talk to GDSs, get them to the table, to airlines about how do we move forward.
  • The distribution model is broken, and airlines are signing GDS contracts pretty much with a gun to their head, and I don’t think that’s a healthy or sustainable way
  • But the longer we cling to this old model that’s been around forever and doesn’t work
  • The distribution model is broken, and airlines are signing GDS contracts pretty much wit
  • They’ve been very slow to advance their technology. When NDC becomes a commercial issue, that’s not what [NDC] is
  • GDSs are realizing, you better catch up or you’re going to be in trouble.”
  • has been slow to meet the needs of the end traveler, and it’s up to those in the industry to scrutinize whatever is blocking that path.
  • the GDS doesn’t acknowledge products, it’s hard to build.
  • The customer is suffering. There are products created for their benefit they cannot see and cannot buy
  • It’s not just about shopping, not just about selection
  • “We have to do it in a way where the whole process can be effectively managed for the traveler/buyer. Different suppliers are going at different paces. What we don’t want is an inconsistent experience for the end custom
  • With airlines having different capabilities and services and moving at different speeds, and the GDS having to do individual implementation for each, it becomes more complicated.
  • You did shit across the last decade. The GDS playbook for the past 10 years was, ‘What if we sit here and do nothing and see if it goes away?’ Now airlines have some success, and now your hand is forced. You had ample time to do it
  •  
    the article highlights the expectations of the airlines and travel management companies from the GDS system and showcase what kind modifications can be made to better the service.
sanchezgema_

Implementing a New POS System: 5 Strategies for Your Staff - 0 views

  •  
    -Choose a custom POS platform. -Train your staff in the technology. -Maximize your restaurant management features. -Practice POS maintenance. -Integrate the POS system with essential software. -Legacy POS' are not customizable and are usually in old terminal computers. -Your staff can focus on making the most of the new POS system rather than learning to work around its limitations. -mPOS technology allow you to take payments wherever you are. -mPOS' have a familiar interface, streamlined systems, and support flexible customer interactions. -Staff should be trained with staff allocation tools, kitchen communication features, and customer databases. -For sensitive restaurant management tools, your POS should enable role-based user authorization. -Know your POS' tech support team, be aware of security measures in place, and review system update protocols with your staff.
ealmi001

Importance of information technology in modern work places - 1Training - 0 views

  •  
    According to the article Importance of information technology in modern work places, information technology (IT) is an integral part of every single business plan. Information technology plays a vital role in every business type including small, medium and large. Companies connect the inventory management system to their Point-of-Sale (POS) systems to gain maximum efficiency. In conclusion, IT plays a number of vital roles in organisations in improving communication, Inventory Management, decision making, data management as well as customer relationship management.
irinadolgopolova

How to Prevent Malware Attacks and Promote Cybersecurity at Your Hotel - 0 views

  • Each time a hotel’s guest records get breached, the property is burdened with financial strain and faces broken trust with guests. As a hotelier, you don’t need to be an expert in cybersecurity, but you absolutely need to understand the basics to protect your business and your guests.
  • hotels process lots of transactions and store tons of guest data. A hacker can simultaneously target a property’s point-of-sale and property management system to capture payment card information as well as personal data, like passport numbers and email addresses.
  • Research from Symantec, a cybersecurity firm, found that more than 65% of hotels are routinely leaking booking reference codes through third-party sites. Why is this important? Because the information shared through these codes would allow a bad actor to login to a reservation, view personal details, and even cancel a booking altogether. When this happens, your guest information is vulnerable and you risk destroying the guest relationship.
  • ...3 more annotations...
  • Compliance with the Payment Card Industry Data Security Standard (PCI-DSS) not only helps to ensure that data security software, hardware, and practices are safer, but also helps to protect against fines and penalties when a breach occurs,
  • The right technology is only half the equation; over the years, security experts have also identified employees as part of the problem. Hotels must train their staff to handle personal information security, comply with privacy policies, and change user access credentials regularly.
  • Even with a great PMS/POS system and the right training, it’s important to perform routine penetration testing and risk assessments. There’s no straightforward answer as to how often you should pen test your network, but experts warn once a year probably isn’t frequently enough
  •  
    The article is about the reasons why the hotels are attractive for hackers, the author also explains the key concepts in the cyber security. Then, the biggest cyber attacks in hotel industry are described in the article. At the end, the author tells us how hoteliers can improve the security measures.
ryanbonifas

Sacred Rose Festival Attendees Report Thousands in Overcharges - 1 views

  • Many music fans who attended the Chicagoland area's inaugural Sacred Rose Festival this past weekend and used their credit cards while there subsequently reported thousands in surprise overcharges.
  • The fest has responded saying it was a glitch with an onsite vendor.
  • the four-digit charges curiously appeared on the customers' cards after they visited a merchant on the festival grounds.
  • ...4 more annotations...
  • Various Redditors reported that they each received surprise charges amounting to $1,190, $1,300, $1,500, $1,700, $3,200 or more. One charge of nearly $5,000 was reportedly declined by a customer's bank.
  • the glitch in venue payment processing resulted in the charges, and that they were being reversed.
  • Here is their statement: 'You may have accidentally been charged a large amount from F&B at SeatGeek Stadium when using a credit card. Our payment processing is secure but had a configuration error. There was no exposure and/or fraud; we are PCI compliant. We are reversing all of these charges and you should see the amount credited to your card in 3-5 business days.'
  • There was a technical glitch with the point of sales system regarding the tips inaccurately processed.
  •  
    The overcharge nightmare of an establishment and their quick response to guests has led Sacred Rose Festival to scramble in response to outraged customers. The festival has shared the error came with the systems configuration and are PCI compliant with no exposure to breaches or fraud, but one would venture a guess there is more to this story.
asweet28

Global distribution system integration | Online travel agencies - 0 views

  • . Increase your room sales and generate more leads by selling your rooms via the Global Distribution Services and Online Travel Agencies.
  • They can nowadays be considered as a travel marketplace used as a single point of access for reserving airline seats, hotel rooms, rental cars, and other travel related items. Major GDS: Amadeus, Sabre, Galileo, Worldspan.
  • Optimizes your online exposure Eliminates the risk of overbooking Pushes instantly all reservations to your PMS
  •  
    This article explains the many positive effects of GDS systems on the hotel industry and further explains how the system is able to continually refresh and monitor itself to help avoid over booking and problems with availability and room rates.
Carolina Alfonso

Big Night Entertainment launches Tabbedout mobile payment solution | Hotel Management - 0 views

  • Boston-based Big Night Entertainment Group launched Tabbedout, a secure mobile payment solution that is seamlessly integrated with its MICROS POS system,
  • Available for free on both iPhone and Android smartphones, the Tabbedout application integrates seamlessly with each venues’ MICROS point-of-sale system
  • allows users to store credit card information directly on their phone, encrypted and under passphrase protection, instead of on host servers
  •  
    This article is about an application developed by Big Night Entertainment Group called Tabbedout. This application is a secure mobile application that allows customer to view their account and pay it through their smart phone as the application is integrated with the Micros POS system. The application will be used in four of the company's venues. The application is a secure payment method as well as a marketing tool. The payment information of the customer is saved in the phone and not on a host server. This application gives customers a whole new customer service experience. Customers can close off their tab by simply paying from their smart phone, without having to wait for their server to come back with the bill, only to come back again after the customer has given away their credit card. Also, the server doesn't need to worry as their system has the customer credit card information to close the tab off in the event a customer walked out without paying.
  •  
    This application is incredible. As technology advances, it makes our lives easier and simpler. Customers who pay through this application should feel more secure because identity theft is less likely to occur. As you said, the application gives customers new experience, and the advantages can result in enhancing customer satisfaction.
Gian Altamirano

Squirrel Restaurant POS System for Apple iPad and iPhone to Make U.S. Debut at International Restaurant Foodservice Show of New York - 1 views

  • Squirrel Professional is a point of sale solution that allows restaurants, bars, and hotels to manage their food and beverage operations from stationary terminals as well as mobile tablets and handhelds like the iPad, iPhone, and iPod touch.
  • Customers get the same Squirrel Professional experience whether using a stationary terminal or Apple mobile device since the same software runs on both
  •  
    This article introduces a new system by Squirrel Professionals, which is basically a POS system that can be used and accessed through an I Pad or tablet. The system was released on February 27th and is available through various APP Stores. The company explains that the user interface is very user friendly and therefore no training is necessary for implementation. Squirrel has been a leader in POS systems and was one of the first companies to introduce multi-touch screen POS systems. The company hopes to have another big hit in their new tablet program.
  •  
    This is a great app for restaurant as it should improve communication and speed. The only challenge is how quickly servers will manage this. This will be great with a workforce that is younger and is not shy with technology. One again apple is on the cutting edge with partnering with this app for mobile access.
YUNTING CHEN

Cellebrite launches Point-of-Sale diagnostics tool to significantly reduce mobile repair costs - Retail Technology Review .com - 0 views

  •  
    Cellebrite, one of the global company known for its technology breakthroughs in the cellular industry, has announced the launch of its Diagnostics Solution. According to the article, this system can be installed to the POS in retail stores, and faults can be easily and quickly removed without sending the POS into the lab. With this new software will reduce the operating costs and eliminate the inconvenience for customers. In addition, the article lists others benefits of Diagnostics tool, including reducing the need for expensive phone serving, speeding up the service process and better customer support.
Adilen Alfonso

Cloudtise Partners with Revel Systems to Provide Innovative Cloud Advertising | Virtual-Strategy Magazine - 0 views

  • This partnership will allow Cloudtise to integrate their innovative cloud advertising system with Revel Systems’ iPad POS, helping gain valuable information about client trends.
  • Revel Systems iPad POS provides a API that Cloudtise can pull data it needs to create adds in real time for that locaized area.
  • Cloudtise will then provide that information to merchants, so they can target their ad campaigns not only to a demographic but to a local audience that is more likely to shop with them and be in the store’s area.
  •  
    This article is really interesting because it incorporates two concepts that we have touched on in class, cloud systems and Points of Sale (POS) systems. Cloudtise, is a type of cloud advertising service that is part of the new online marketing trend that allows businesses use real time data for advertising to consumers. Its versatile form allows both users and consumers to instantly update and gather information. By partnering up with Revel System's cloud based Apple iPad POS system, it will help businesses obtain data about client trends. The coalition enables Cloudtise to mold their data based on the geographical area and use data to create ads in real time for specific areas. Using the POS system, Cloudtise will be able to give businesses information so that they can target ads to demographics in local and specific areas that are the most likely to buy the products. Businesses will be able to track inventory levels, customer characteristics, and details from local competitors that will boost their knowledge of what products sell best and to whom. The overall advantage will be providing information what advertising campaigns work and which do not. I think this is a great way for businesses to gain a competitive advantage in their market because consumers are moving toward an instant gratification plane, where they expect products and services immediately. Using cloud and POS systems as an advertising tool will enable users to specifically target consumers and adapt to them instantly.
apembert1920

OpenTable integrates with Aloha POS systems, ramps up mobile payments - Inside Scoop SF - 0 views

  • OpenTable is joining forces with NCR’s Aloha, an equally ubiquitous, and equally entrenched, point-of-sale system. The two companies will now merge their services, allowing payments through the OpenTable mobile app
    • apembert1920
       
      As of 2015 OpenTable POS has partnered with Aloha to expand mobile payment availability. With this new partnership customers who make reservations through opentable are now able to also attach a credit card to their account and pay their check right through the open table app on their device. This is good for both customers and restaurants. Customers are now able to leave when they are ready which improves their satisfaction and overall dining experience. It also gives customers control of their check since they will be able to view it throughout their meal. The downside to this partnership is that the reservation must be made with Opentable and I'm not sure if there is a way for the restaurant to verify if the customer did actually pay. Without a verification process, customers could walk out without paying, resulting in a loss of revenue for the establishment.
kaseyfl9568

Impact Of Social Media On E-Commerce Brands | Internet Marketing Inc. - 0 views

  • The Internet has become a central destination for those seeking the ultimate options in variety, value, and availability.
  • one of the most powerful influencers of an e-commerce site today is social media.
  • 1: Personalization E-commerce brands can identify habits of individual social media users to create more targeted advertising campaigns
  • ...7 more annotations...
  • Real-Time Surveys Surveys are used in various ways for social e-commerce. They help to gather information about social media users that can positively affect how a user moves through the sales funnel
  • User-Generated Content (UGC
  • Studies have shown UGC photos are 5X more likely to convert customers versus non-UGC
  • 4: Mobile Optimization
  • E-commerce brands must optimize their entire shopping experience to cater to those who shop on their phones or tablets
  • 5: Influencers
  • E-commerce brands must partner with influencers who are authentic while representing their respective brands in a positive ligh
  •  
    How Social Media is affecting E commerce. E Commerce is a growing business anyway we look at it. But like any business, how do you continue to grow it as times change. How do you market the business in a new way based on trends? This quick read article points out 5 great ways that social media is marketing e commerce and outlets on social media that are driving it.
rosedelice

Looking at the future of restaurant technology - SmartBrief - 0 views

  • Of course, customer satisfaction is always a top priority, but labor challenges are the motivator for restaurants’ automation investment. Just two years ago, increasing sales was overwhelmingly the top reason that restaurants used automation. Though new technology expense is still a concern, current labor limitations have changed the math for many restaurants, likely leading to an ac
  • eleration of automation and technology, Datassential said.
  • As consumers grow accustomed to more technology and then reach the point they no longer want to live without it – the restaurant of tomorrow may very well resemble something that’s unrecognizable today. But those operators who push the envelope with new technology will see that consumers are more willing than perhaps ever before to come along for the ride. 
  •  
    Restaurants need to keep up with the latest technology otherwise they will not grow accordingly. Digital ordering and coordinated contactless delivery helped to keep both workers and consumers safe and allowed tech savvy food service operators to stay afloat. Even though the younger consumers are the most accepting and enthusiastic about restaurant automation. The older generation will follow sooner or later.
Yuri Kim

Maestro PMS Integrates with SilverWare POS for Increased Revenue and Efficiency | Products | Hospitality Magazine (HT) - 1 views

  • SilverWare POS’ Avrio solution fully integrates with the Maestro Property Management System (PMS) for convenience, efficiency, and 360 guest service.  
  • The integration performs normal processes, such as room charges and voucher lookups, but extends beyond that with integrated client synchronization, server alerts on guest status
  •  
    This article is about an integration between two businesses: Masetro PMS and SilverWare POS. Maestro PMS partnered with SilverWare which is the point of sale provider, in order to help hotels to perform processes in the more convenient and efficient ways with high quality of 360 guest services. Through the integration, hotels now have capability to perform not only processes that have done normally but also new things beyond normal one. Server now reports on guest status such as same-day checkout, as well as meal plan with integrated client synchronization. This integrated system gives hotels advantages, such as accounting accuracy and simplification of charge detail information, by sharing data from food and beverage outlets and retail stores either for one hotel or for multi-property group. This integration will finally enable hotels to increase revenue, helping them to track and analysis revenue from their guests' charge at every outlet.
alibaba0512

Battle At The POS Heats Up - Business Insider - 0 views

  • Square pioneered a new point of sale (POS) by allowing small businesses and consumers to accept credit card payments via their mobile devices
  • Technology is developing so fast that NFC may already be yesterday’s news.
  •  
    Like this article mentioned, the technology flies faster than our imagination. By using tablet or smart phone, customer can pick whatever they want and clerk can use Square APP to swipe credit card in WIFI environment. POS is the most important system for every hospitality industry worker. How to catch up the latest technology and increase the value of service are the key to be successful. Although NFC and QR codes are used in some stores and device, I personally think the internet application for paying can be developed as fast as smart phone popularization.
« First ‹ Previous 481 - 500 of 530 Next › Last »
Showing 20 items per page