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This article gives advice on how to solve some problems that can occur with a PMS. How do I get a hold of tech support? How do I balance my folio? How do I find a credit card on a reservation? What report do I use for reporting taxes? How do I optimize rates for special events?

This article overviews the reasons why more properties and brands are investing in cloud-based property management systems. In addition to their cost efficiency, enhancement in functionality, and the ability to store information on the "cloud" thus making it accessible from multiple locations, it seems what is driving most hoteliers to purchase these platforms (62%) are the problems they are currently facing with their current software. These outdated systems cannot be interfaced or integrated with more modern, current technology that these properties are adopting. This then, translates to a less seamless work experience. Cloud-based systems on the other hand, are not only modern and easier to use, they are also "buildable" and some even enable hoteliers to control their distribution channels with off-site managers who can still tap into the platform.

The right property management system plays a key roles in the success of any hotel. Property management systems store guests' information which helps make for a pleasurable stay at the hotel. On the back end having the proper property management system can be key tool in making a successful stay at the hotel. The front end has software that handles the point of sale, account receivable, banquets, conferences, restaurant, housekeeping, inventory, payroll, among other apps and modules that connect to make the hotel run successful smooth. The information that is stored in these systems generate reports that the hotel can review for decision making. Much like other software, technology can be exhausting at times when it doesn't do what we want it to do. The hotel software market is full of many different option management can choose do off with. A few things a hotel should consider when choosing software should be: How many modules will your new hotel software offer? Does your new property management system have third party products merged into it? Is your hotel software compatible with third party software? Does your property management system help you enhance revenue? Considering all these questions while choosing a new property management system can help management choose the best system that will be most beneficial for the hotel. As someone who has been part of choosing a PMS it is very important to consider everything. Every vendor tells you why theirs is the best. It takes a lot of time to review everything and determine what system will work best for the company. I think where companies go wrong when getting a new system is training. The companies I've worked for often do very little training. I think lack of training for employees contributes to employees not using systems correctly and to full capacity which causes errors in reports. As a sales director, I often read reports and knew the information wasn't correct and it was due to input error. This

This article was very interesting and it gives advice to any person thinking about opening a hotel in what software you can use. A hotel software is extremely important because that has all the guest information and store there experience that they had at the hotel. You have to see what software you want to implement when changing the hotel management system or property management system you need to know who is selling it to you and what is included in the software. If you are just getting a new system, you have to make sure that everything you already have is included and more. You also have to make sure that the software you get is compatible with a third party hardware. A hotel software system can make you or break you in a hotel. You really have to know the vendor that is selling you the software and make sure that they have experience with the software. The better the software that you have in the hotel, the smoother the hotel will run.

The article talks about the importance of using a PMS or Property Management System. The use of a property management system is very important to the success of a property. The article is also able to aid those who looking to implement a property management system by helping them narrow down what they will need. The article poses questions toward the reader to see what they are looking for in a PMS.

"IT solutions can be used to help a hotel to manage its environmental impact (CO2 emissions, energy consumption). Siemens analyses the customer requirements and then implements best-in-class solutions. In addition we provide the required process consulting to establish sustainability reporting within an organization. Here are a few highlights of our "Sustainable Impact" offering: Benchmark customer's own position in sustainability issues vs. competitors and improve own sustainability processes to become best-in-class. Integrate sustainability / energy management into company strategy, organizational framework and corporate behavior Target setting for company-wide KPIs (e.g. CO2) and creation of transparency by setup of IT supported controlling process Support fulfillment of regulatory requirements, voluntary reporting (e.g. GRI, DJSI, CDP) and company positioning (e.g. sustainability report) Manage environmental and other sustainability projects"

in order to keep the green hotel the manger should use the IT solutions. especially in the environment impact, we cannot control the hotel environment sustainability development only by the manual. using the IT solution is fast and convenient. we can use it to analysis and conclude the best solution or advice for the sustainability development of the hotel. we put the data, operation statement and expenses into the system and then the computer can help the hotel to establish the frame for building the green hotel. also we can use the Siemens technology to assign the employees everyday so as to avoid the situation that is over-staff or under staff. moreover we can use the Siemens system to decline the waste of paper, water, energy and so on. This way can save the money and protect the environment.

Nowadays, all hotels are trying to improve their IT with their sustainability efforts. In this article, Siemens has introduced a new system "IT for Sustainability". The new system will help hotels improve energy, resource-efficiency, and save costs in two ways: greening the hotel IT environment and using IT as enabler to lower carbon footprint.

This article explains how bookings through the GDS system have been increasing throughout the years. Based on the increases from 2015 to 2016, it was projected that it will continue to increase going into 2017 and the years ahead. This article should be used as a form of advice for hoteliers. It is explaining that although online systems are growing, there still needs to be focus on GDS. This means that each company needs to focus on each system and determine which system is being used most specific to their brand.

This article was mainly on why GDS is crucial and will continue to be for many years. "GDS bookings increased by 11.6 percent year over year from 2015 to 2016 in a sample of over 6,000 hotels worldwide." As mentioned in the article, GDS bookings have increased throughout the years. However, the author also mentioned that its inevitable that there might be a shift over time but it's important for hotel distributors to consider all the channels in order to find what works best for the particular hotel and market. "Successful inventory and distribution management strategies also require the right technology platform - one that's not only scalable and agile, but easy to use."

As we all know, all hotels need some variation of a property management system, which PMSs come in many different forms. In this article, the author has seen PMSs as a superior way to handle all these tasks with ease at hotels because of its ability to deeply integrate with channel managers, booking engines, and revenue management systems. However, there are still certain concerns over PMSs, and this author has clarified some rumors of the validity and cost effectiveness of PMSs in this article.

All hotels need some variation of a property management system (PMS). However they come in many different forms and are not all created equal. There are still properties trying to manage their business in a traditional way with books and ledgers, others are using server-based systems, while many used web-based systems. One of the most valuable things to a hotel manager is time, and money of course. The first two systems listed are a drain on both time and finances, while the latter has obviously become the optimal way to manage hotel operations. Cloud-based PMSs are a superior way to automate and accelerate all the important processes at your hotel such as taking and confirming bookings, managing reservations, generating bills and reports, check-in/out, room transfers, checking/editing availability, guest communication, the list goes in.

In this article, the author discusses four hotel accounting challenges and solutions with Scott Watson, Executive Vice President of Sales and marketing from M3. According to this VP, hotel finances and accounting can be complex and come with challenges. We will discuss the challenge and solutions to the four listed issues: Enterprise Resource Planning, Staff Variations, Data Overload and Core Challenges. Firstly, the challenge with enterprise resource planning is how do hotels implement affordable and scalable solutions. Scott believes partnering up can cut costs. Secondly, staff variations and labor demands and the importance of staying within the budget. Scott's solution to this is real-time monitoring for labor. Cloud- based reporting can help manager monitor the daily labor costs and other payroll functions in real-time. Thirdly, data overload. The challenge here is how to do hotels present that data collected. According to Scott, the solution here is having a centralized platform. This allows for a check and balance system and may assist in monitoring cash flows, etc. Lastly, the fourth challenge are core challenges such as guest service, sales, operations and cash management. The main challenge here is how to hotels monitor the core competencies that generate revenue. The answer, according to Scott, is to outsource it. Outsourcing can be an efficient and cost-effective solution but it is not for everyone.

Accounting is considered the oldest industry known to man but with the advent of technology, the role of accountants and their firms' operations have changed dramatically: cloub-based systems, have afforded the industry the opportunity to transform their role to being more client focus and offering more consultancy services than computing which is done more efficiently and quickly

This article looks at some of the ways that technology has changed the day to day running of businesses, particularly in accounting. The author explains that the use of cloud-based systems has streamlined information in accounting firms and provided convenient storage and access. Technology has also changed the roles of accountants and improved the efficiency of client transactions. Such developments have improved the efficiency, performance, and productivity of accounting firms.

The operations of HR can now be managed easily and efficiently through the use of HRIS. It captures and stores information in a timely manner and facilities HR duties such as; recruiting and training. One of the key features are: better analysis leading to more effective decision-making and more meaningful career planning and advice at all levels. Having a HRIS which can be customized for small and medium-sized organizations all while providing a high level of security is essential.

In this article, the author highlights 7 types of event technologies that event managers and planners should focus on in a tidal wave of event technology being offered today. Among the event technology mentioned advice is given along with step by instructions on how to access the various sites/ platforms and what to look for and expect.

The author aims at shedding more light on the use of technology in events, and the trends and strategies for success in this area. The author introduces the reader to modern event technology developments such as micro projection mapping, AI-powered matchmaking, emotional recognition, back end technology among others. Overall, it is a very informative piece.

IT in hospitality is most depends on the multiple factors:1. we are using methodology to analyze which are the most factors to be easier effected the people who in hospitality. 2. Findings. Only half of independent hotels use any form of information technology.Smaller hotels are less likely to use IT with only 26 per cent of those hotels with less than 20 rooms being users.Factors such as location, i.e. whether a hotel is situated in a rural or urban environment, seem not to affect use. 3. user and non-user. The profile of the hotel manager himself/herself was a significant determinant in the adoption of IT and those managers who do not use IT are generally older and have poor academic qualifications. This indicated that the more young manager or stuff in independent hotel, the most often IT system or hardware and software being used. Those who did not use IT in their hotels gave the main reason for this lack of use as the cost of the systems involved although 58 per cent could perceive a positive benefit provided by a computer system which would indicate an undeveloped market for hardware and software suppliers. Concerns were expressed at the plethora of software and hardware (which made it difficult for non‐users to make a choice), the lack of independent advice, and the difficulty of keeping abreast of technology with the volume of hardware and software emerging daily. This seems to indicate that the fear of making a poor choice prevents some non‐users from making any choice. So it is seems like concerns with the unfamiliar especially in the non touchable IT area, being a barrier for the older manager from independent hotel keep in touch with IT. IT has much to offer in terms of competitive advantage. This survey recommend those non-IT hotel being changed, even with many of the barriers on their face, let the IT come to your life and make your business more easier and profitable. If we intend to get the survey as more specific as we can, which means we

Relatively speaking, GDS's have been around for a while now, with iterations stretching back a few decades now. SiteMinder has worked to integrate cloud technology into traditional GDS models to streamline distribution. They have had strong success, powering over 200,000 reservations in the past year, generating over $60 million in hotel revenue. Over 900 hotels are now poised to receive SiteMinder services, making them the industry leading GDS cloud platform. To date, SiteMinder is represented in the globe's most influential cities, including New York, Los Angeles, London, Honk Kong, Paris, Munich, and Sydney. GDS technology has come a long way from the early models that airlines used solely for in-house purposes. New GDS's such as SiteMinder are both a testament to adaptation and the appeal of cloud technology.

Week 6 Diigo - This article was all about how the use of mobile devices can grow a restaurant's business. The four tactics that were discussed were engaging with customers on their level, offer mobile ordering,stay connected with customers, and offer loyalty programs. Engaging with customers includes posting and responding to customers on social media websites, creating a personal connection with customers. Offering mobile ordering allows for customers to have quick and convenient access to your food. This gives them the ability to still choose your restaurant even if they are on a time crunch. Staying connected with customers involves sending out reminders to customers about specials, coupons, etc to encourage them to remember your restaurant and choose to go to it. Lastly, offering loyalty programs will encourage customers to visit your restaurant more than usual just to receive the free perks that come with the loyalty program.

This article is very interesting because it talks about the green initiatives restaurants want to take. It is very important for the hospitality industry to be pioneers to taking green initiatives using IT. It is beneficial not only to the environment, but also to the customers to operate more efficiently. This change will help future generations. Business as usual will not be acceptable or will be less profitable. Companies need to react to the new trends of eco friendly products and services.

The article introduces the trend of HRIS system in 2017. As information technology have considerably improved, its functions have heavily impacted on human resources management. Especially, it is said that the human resources technology market is one of the fastest growing segments in business IT and with an HRIS, companies can align HR strategy with business objectives to maintain the workforces and adapt the changes quickly. HRIS is integrated with training, payroll, HR, success planning, recruiting etc. and centralized, which encourages staff to access easily from anywhere within the company and reduce work redundancy. This article emphasizes that as one of the 2017 trends, mobile HR Apps will be spread out, so employees can expect to see the update via their smartphone. As the functions are centralized in one place, the data will be managed easily and it can increase focus on employees. Also, the cloud system can be applied in the HRIS, which means increased flexibility, faster updates, and decreased costs. As the HRIS features are getting various, a company should investigate an HRIS that fits their goals, objectives, mission, and values and choose the best options.

The aspects of email marketing for the hotels are discussed in the article. It is stated that e-mail remains a very important e-marketing channel. Although smartphones are considered to be the most effective way to reach the customers nowadays, there are as many e-mail users as smartphone users worldwide (3.7 billion). There are two main reasons why e-mails are still relevant for marketing purposes. First, people are more likely to provide their e-mail addresses rather than phone numbers. E-mails are less invasive. Second, personalized e-mails are strong engagement channel. It is very important to tailor the e-mails according to the demographics and behavioral data that can be obtained from the transaction information and hotel management systems. I suppose, that technology is very important in marketing efforts, but the personal touch is a key to success.

This article really goes in depth about e-marketing and smart ways to go about when it comes to your business. It highlights the do's and don't in majority of each situation you may be faced and how to always manage your company on a daily. E-marketing is something that needs to be managed, looked through and updated on the daily to attract new and occurring customers.