E-Business: The New Management Challenge - A Peer-Reviewed Academic Articles | GBR - 2 views
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The Internet is turning business upside down and inside out.
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This article will examine the roots of this e-business movement and the key challenges it creates for managers who must move rapidly to adapt to the new competitive forces of the network era.
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Fed-Ex was an early mover in implementing this concept when it initiated the service that allowed customers to track their packages on the Web.
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This article talks about the importance of having an online presence. It is imperative that businesses leverage their business opportunities online before they are gone. It talks about key issues managers deal with during this network era. Such as "understanding customer expectations", "analyzing a firm's ability to manage information technology" and moving quickly enough to implement the changes necessary to actually benefit the company. In 2020, if businesses do not have an online presence they might as well not exist. Especially when customers have a "right now" mentality. This article helped me understand the issues that are arising with companies not being involved in e-business.