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acarter001

INNCOM's In-Room Controls Now on Intelity's ICE Touch for iPad | Green Lodging News - 0 views

  • By adding INNCOM’s Integrated Room Automation Systems (IRAS) to Intelity ICE (Interactive Customer Experience) Touch on iPads, guests can now control room temperature, lighting, drapes and alarm clock directly from their iPad tablet computers—even when they are not in their rooms. INNCOM is an industry leader in advanced guestroom automation systems for hotels and resorts. IRAS is INNCOM’s customizable multi-purpose platform for in-room guest controls. Intelity is the hospitality software developer of ICE, the award-winning integrated, customizable, branded interface that enables hotel guests to request all services instantly via in-room tablet, TV, laptop or mobile device. “By placing the INNCOM IRAS on our ICE guest interface, Intelity is giving travelers real-time fingertip control over their hotel experience,” said David Adelson, Intelity founder, president and CEO. “Once a guest has registered with the hotel, downloaded its app and received password authentication, they can begin interacting with the property via ICE from virtually anywhere.”
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    This is article speaks to room automation in guest rooms as a means to make hotels more green. Through the INNCOM system, hotels are able to customize the guest's stays by allowing them to adjust the lights and temperature. It also allows hotels to reduce cost as they are able to turn off HVAC units and turn on automatic lights. By allowing hotels to do this, they can save money on their utilities. With the INNCOM system, hotels also can upload their room collateral which reduces the cost of print for the hotels.
Hyeyoung Jang

Technology to the Aid of Middle East Hospitality Sector | Hospitality Technology - 0 views

  • Today’s technology is equipped with user friendly interfaces that hasten operations; tools like point-of-sale (POS) systems have easy billing with multiple window options. PMS’s provide a single screen check-in for guests, speed up front desk operations and can be configured to efficiently manage energy usage in rooms. Along with easy interfaces, centralized technology enables hoteliers to efficiently manage operations across departments and chains. An integrated PMS captures guests’ information that is gathered at check-in and makes it access at multiple touch points. Features such as these enable hoteliers to pull up guest information and leverage it to offer personalized service, such as choice of rooms and meal options. At time of check-out, software solutions in combination with cutting edge technology like RFID also assist to keep track of pilfered linens and other items.
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    This article talk about the PMS system in Middle east recent years. It is an important time of year for the hospitality industry in the Middle East. The region's industry has witnessed a strong recovery of 78.6% occupancy rates over last year and the holiday season continues to hold tremendous promise of high tourist traffic and increased occupancy. With the highlight of the year- Dubai Shopping Festival 2012 fast approaching, hoteliers need to brace themselves for round-the-clock services as they run at nearly 100% occupancy. Here will be integral for them to relook at existing business procedures to ensure efficient use of resources and enhanced guest experience. Technology is a key driver of business growth for the hospitality sector across segments. While hotels leverage technology, hoteliers need to remember that mere adoption of innovation does not suffice. Effective implementation of required hardware and software proves beneficial only if the hotel ERP is adequately aligned with the hotel's business needs. In 2010, tourist arrivals to theMiddle East increased by 14%, registering a total of 56.6 million tourists. The positive outlook of the year ahead will place an impetus on the adoption and implementation of CRM tools as well. Luxury hotel chains in theMiddle Eastalready offer rewards and loyalty programs for customers, however, with the advent of social media, CRM tools have been revised to track discussions and reviews on hotel properties. One of the key challenges for large hotel chains is to stay connected with their managers on-the-go. Hand held devices like PDAs enable hoteliers to stay connected with ongoing activities at their property and an integrated PMS system sends out automated updates to improve communications.
kayshap96

How Employee Time Tracking Software Transforms Hotel Management - 0 views

  • The quality of staff management affects every aspect of the guest experience.
  • Since the cost of labor is a significant expense, optimizing human capital is paramount. Time tracking software is the answer for streamlining employee hospitality timekeeping and scheduling.
  • Employee scheduling requires: Forecasting occupancy Matching staffing demands to expected occupancy Creating shift schedules Adapting schedules to changes Accommodating employee availability and preferences
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  • The solution for efficient and cost-effective employee management is advanced time and attendance software. Let’s discuss some of the benefits.
  • Cloud-based time and attendance eliminates hardware compatibility issues. This was a shortcoming of older enterprise systems. With cloud computing, all players can access work information from any internet-enabled device.
  • With an online shift trade board, the manager posts open shifts when an employee calls in sick before the shift begins. If the employee fails to call and just doesn’t show up, the system signals that a worker neglected to clock in. The system sends alerts to all available workers. The current schedule feeds information to the trade board. The system knows which workers are already working and, therefore, unavailable.
  • he manager approves the trade which triggers a confirmation alert to the applicable employee.
  • Time and attendance software remembers everyone’s availability and schedule requests.
  • Any business is susceptible to time theft. Since many hotel employees are unsupervised, the hospitality industry is especially vulnerable.
  • US employers pay millions a year in unnecessary wages due to time theft. A biometric time clock paired with a time tracking system allows managers to apply schedule lockouts and break rules.
  • Time tracking software handles the complex logistics of multiple employee types and pay rates. These include overtime calculations, accruals tracking, break tracking, and absence management.
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    With technology constantly updating and hotels getting larger and obtaining more employees, it is important to have a system that is keeping up with the times, and makes bosses work a little easier and more efficient. With the time tracking software it does all of that. The software allows managers to have available employees cover shifts, it ensures there will be no time theft, it keeps track of overtime, pay rates, absences and more. The system is cost effective because it does not hold up the employer in the office all day, and with the watches out for the time thieves. This system does everything a manual tracker can do and more. It is extremely efficient.
krehman

Benefits of Human Resource Information System | Mitrefinch Inc - 0 views

  • With new systems available to enhance productivity and streamline operations, those in human resources can achieve greater success with the benefits of human resource information system choices.
  • refer to those systems that assist business owners, HR departments, and employees be more productive.
  • your company could see benefits ranging from cost and time savings to increased employee engagement and better adherence to compliance and regulations.
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  • hey can be split into two groups:
  • benefit the business owner and HR department
  • those that benefit the employees.
  • Some small to medium businesses find that they are hiring on a near constant basis either due to turnover or growth.
  • An HRIS can make the onboarding process an efficient and consistent one.
  • an HRIS can turn a disjointed process into one that runs smoothly.
  • If your files are located in a storage room or a disorganized filing cabinet, you could be losing hours of productivity. These files are also subject to loss or compromise.
  • When you can automate payroll by integrating it with your HRIS, you take hours of work off your HR team’s shoulders.
  • With biometric timekeeping, your HR team knows in real time where employees are in case they are needed.
  • Employee self service tools allow your employees to clock in and out with their personal smart device, making it easy for them to work from remote offices or from home.
  • With an HRIS, employees can communicate with each other, your HR team, and leadership in an easy and consistent way.
  • This not only allows employees to talk with colleagues about ongoing projects, but also request shift changes, explain absences, and put in for annual leave or vacation.
  • By choosing the right system, you can save time and money and provide a cutting edge work environment that your entire team will benefit from.
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    This article talks about the ease of using an HRIS not only for the HR department and other departments in the hotel but for employees as well. The article is divided into these two separate groups and lists the benefits for each group and how those benefits could be implemented. The use of an HRIS for the HR department would assist with adding new hires to the system, automating reoccurring tasks such as payroll, and keep track of employees (i.e. if they are at work of off and where they are within the hotel). For employees the HRIS could assist in keeping track of when employees clock in from remote locations and communicating with the HR department in a singular way to perform certain tasks such as requesting time off.
anonymous

HITEC Wrapup - Guestroom Energy Management Innovations Grab Most Attention :: Hospitality Trends - 0 views

  • The following is a summary of the HITEC announcements having some type of “green” connection:
  • INNcontrol 5 energy management and guestroom automation control system.
  • INNcontrol 5 gives hotel operators better insight on how to optimize energy use by generating historical trend reports on room usage, seasonal fluctuations and other factors.
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  • The INNcontrol 5 system provides the open data exchange platform for Internet of Things (IoT) integration with centralized electronic locks, property management systems, in-room entertainment and other systems. INNcontrol 5 is also an entry point for consolidated Alexa voice control of compatible HVAC lighting, drapery and, amenity controls.
  • Honeywell also debuted and demonstrated its new Spectre guestroom solution that merges smart thermostat technology with guestroom lighting controls. Spectre combines Honeywell’s e7 occupancy-detection wireless thermostat with intelligent, programmable wall outlets and lights to extend energy savings to guestroom lighting. The thermostat senses when guests enter the room and instantly communicates with lighting controls via a 2.4GHz RF to activate a “welcome” environment. When the room is unoccupied, the lights and outlets are turned off within a 30-minute time period to save energy.
  • For hotel owners, the data and analytics supported by Honeywell Sentience and displayed in INNcontrol 5 helps make properties more energy efficient. For operators, artificial intelligence enabled by Honeywell Sentience can predict heating, ventilation, and air-conditioning problems before they occur.
  • Telkonet, Inc., creator of the EcoSmart platform of intelligent automation solutions, announced the release of its Symphony commercial IoT platform. Some of the key highlights of Symphony’s capabilities include the ability to see all room devices, including door locks, lighting, mini bars, shades, etc.
  • Just prior to HITEC, SONIFI Solutions announced a collaboration with Telkonet, Inc. to make hotel rooms smarter and more connected, by combining energy management solutions with in-room guest entertainment systems. Guests have the ability to change in-room environmental settings via SONIFI’s STAY Interactive Television interface.
  • Evolve’s New Evolve Guest Interface
  • a simple, yet powerful device that enables guests to control in-room climate, lighting, shading and drapery, as well as other functions to increase efficiencies for both guests and staff.
  • The eGI consolidates devices such as the guest-controlled thermostat, special devices for lighting and shading control, IoT gateway, USB charger, alarm clock, and platform for Guest Services applications—all within the device.
  • CIRQ+ & Its ‘Smart Room for Smart Guests
  • Mode:Green, a company focused on hospitality, specializing in technologies, including: HVAC, lighting, video surveillance systems, television, audio and voice on demand, motorized shading, Wi-Fi and networking, door locks, and more.
  • Verdant EI Energy Management
  • The system continuously analyzes changing conditions in each room—occupancy, temperature, humidity, weather, etc. and adapts in real time.
  • When hoteliers subscribe to Verdant EI, a dedicated energy management expert is assigned to the property with a simple goal in mind: monitor the Verdant system 24/7 and maximize energy savings.
  • Amana expanded on its guestroom energy management system with its new DigiWatt system that can control virtually any electrical circuit in a hotel room. Using a DigiSmart occupancy sensor to determine if a room is unoccupied, the system can shut off power to virtually any 115 volt non-critical electrical circuit(s) that are predetermined during design and construction.
  • INTEREL’S Guest Room Management Solutions
  • The Water Management System delivers precise digital water controls and enables the property or brand to set water flow and temperature policies. Guests can control multiple water outlets through one touch panel.
  • Site 1001 can monitor a building’s water supply system and warn when it detects a leak or conditions favorable to bacterial, viral or parasitic agents.
  • wireless control of temperature; smart LED light; instant-on alarm clock; Wi-Fi (ZigBee, Zwave); thermal occupancy sensor; Bluetooth speaker and Hi-Fi audio; 120 V AC and USB 2.1A charging plugs with optional (Qi) wireless charging; hotel services; and more.
  • AspirEnergy, an energy solutions company, was on hand to help commercial properties increase long-term value by reducing operating costs through sustainable solutions. AspirEnergy offers many services—ranging from lighting retrofits to energy management systems to assistance with renewable energy systems and energy procurement.
  • Coway USA, Inc. its Airmega and Aquamega air and water filtration systems. The Airmega includes a pollution sensor to show the air quality in real time.
  • When the air quality in the room remains good for 10 minutes or more in Smart Mode, Airmega conserves energy by shutting down the fan.
kaseyfl9568

Human Resource Management System Buyer's Guide (With 7 Top HRMS) - 0 views

  • An HRMS includes separate HR modules to take care of specific HR and admin tasks leaving HR staff free to focus on creating a better workplace. These are the core functionalities of an ideal Human Resource Management System:
  • odule to track and monitor applicants
  • inbuilt accounting module, automated tax computations, frequent audit & reporting tool, tabular data storage, and configurable rule-based engine.
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  • Organizations have started understanding how an HRMS can enable efficiency across all tiers of their organization. And they’re looking for modern, agile, contemporary, yet cost-effective cloud hr software solutions
  • In addition to the comprehensive list of functionalities a robust HRMS tool should comprise the following features: Centralized Admin System Cloud-based Documentation Sophisticated Mobile Functionalities Employee Self-Service Option Real-Time Analytics Data Security and Audit Log Role-Based Access and Collaboration Agile Integrations
  • figure out what you need. Draft your requirements clearly, list the features you’re looking for, then try to match these with the functionalities available in a prospective HRMS Software. With due diligence, you’ll be able to find an HR management system that will take your organization to the next level.
  • Opting for a low-code platform will enable business users to customize the solution without support from the IT team. Finding a solution that automates all your HR tasks can be nigh impossible.
  • not all HR management systems are expensive or rigid. There are an array of options available in the market today.
  • identify the differences in the features of HR software and get an in-depth understanding of the blanket term Human Resource Management S (HRMS).
  • Human Resource Management System (HRMS) refers to an array of software including Human Capital Management (HCM) and Human Resource Information System (HRIS)that help HR staff take care of an organization’s most valuable assets, people
  • save time, cut costs, and manage your staff better.
  • choose a solution that addresses the strategic areas of human resource management like Training & Development, Performance Management, and Recruitment.
  • An organization needs an HRMS to:
  • Minimize manual paperwork
  • Easily implement process/policy change
  • Improve internal communication
  • Selecting an ideal HR management system is neither easy nor straightforward, but it is important that it is done correctly
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    This article explains what the software can do and more importantly advises the client to really examine what they nee before purchasing a solution.
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    Human resources is a very important part of how businesses operate. In today's world, having HR systems in place is a must. But choosing the HR system to fit your need must be well thought out. It is not easy to choose what will be best for your business, but once you find the best option, it will assist in helping your business's success or better integrate your old system to new for maximized profits. A good HR management system allows for a lot of integration of information from your employees, time clock, taxes, monitor applicants,training and development and so much more. This article identifies how a good HR management system can assist your business's success as well as offers insight into ones that may be best suited for your business.
davidclark33

Restaurant Technology in the Post-COVID-19 World | Hospitality Technology - 0 views

  • Those who believe that business will resume under the same rules and rituals from before COVID-19 are not reading the social and emotional cues that have taken place over the last few weeks.
  • Our conventional payment models of cash and plastic credit cards are a petri dish of germs and potentially contagious agents. According to factmonster.com, a $1 bill is in circulation for 18 months; $5 bill, two years; $10 bill, three years; $20 bill, four years; and $50 and $100 bills, nine years. The number of hands that this currency will go through during the life of the currency presents a clear concern in the minds of a new germ-conscious consumer who emerging from the COVID-19 crisis will be better informed and educated about contagion.
  • The new awareness and concern over contagion will be a major driver for existing technologies to be fully implemented; this includes EMV, contactless, tap and pay, and mobile wallets. In each of these cases, there is no person-to-person transfer and the chance of passing any germs is greatly mitigated. All of these technologies have existed in the restaurant industry for years, and for the most part have been slowly and often begrudgingly adopted. 
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  • Organizations that do not embrace and promote a contactless payment environment will find themselves suddenly behind the operations-technology curve.
  • t has been clearly established that germs can exist on plastic surfaces for several days, and the newly educated customer base will be sensitive to the notion of being handed a menu that could easily be cycled a dozen or so times during this period. Restaurants should look to providing an option for a guest to pull up the menu on their own device as well as look to leverage digital menu board technology wherever possible. In some cases this may mean an alteration in the current serving model or perhaps new hardware to be developed that allows a server to bring a large digital menu to a table for ordering, but the intention is to avoid another concern that P-C19 customer will certainly have.
  • It would be an interesting capability should timeclocks have the ability to take a temperature either through some biometric means as part of the clocking in process, with the ability to alert the manager should anyone clock in with a high temperature.
  • Employees interact on a regular basis with POS hardware and other types of technology during the normal course of their business day. Many of these surfaces are plastic and allow germs to survive on them for an extended period of time. Surfaces like a POS touchscreen, a KDS expeditor, or a biometric thumb scanner can be used by dozens of people on any given day. It will be important for employers to look at solutions, such as anti-microbial POS screens, as well as improved cleaning habits, in order to avoid passing germs as well as to set their employees at ease. This may also be the kick-in-the-pants that the technologists need to further refine and perfect the voice ordering capabilities in order to virtually eliminate the need to use a POS touchscreen altogether. We have long spoken about the promise and potential of this technology only to see it expand rapidly in our personal lives with Google and Amazon and yet be almost non-existent in our commercial operations. Now would be a good time to step up development and implementation of this technology.
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    This article is about Restaurant Technology and how it is changing due to Covid-19. It highlights technology that may be necessary for the customer as well as technology necessary for the employee.
jackyreis

Pros and Cons of Using a POS System [Main Benefits] - 1 views

  • One of the most basic needs of any business is the ability to accurately track sales and other vital transactions.
  • POS (Point Of Sale) systems provide automatic record keeping solutions along with many other advantages that can help small businesses succeed in a competitive economy.
  • A POS system typically consists of software installed on a cash register terminal that communicates with another standard computer that stores transaction data and other vital information that is vital to maintaining a business’s bottom line.
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  • The POS market is very strong and increasingly profitable with an estimated market value of nearly $15 trillion, up from less than $10 trillion only two years ago
  • Advantages of POS System
  • A POS system allows a business to effectively track sales, analyze profits/expenses in detail, maintain inventory, analyze sale trends, as well as allow you to manage employees and other store operations.
  • POS Software
  • Item Information
  • Costs/Expenses
  • Payment Methods
  • Stock/Inventory
  • Purchase/Transaction Records
  • Employee Time Clocking
  • Tax/Discount Calculation
  • POS management software can assist a store manager by constantly collecting analytic data to produce detailed spreadsheet reports, eliminating the need for manually inputting formulas and data into a spreadsheet program.
  • This helps business owners and managers to determine the best way to maximize sales, determine what inventory restocked, easily and accurately do taxes, and other vital operations.
  • Web-based POS systems often feature very focused and on-demand customer support than traditional POS software, with more frequent updates and an easier method of delivering them.
  • Another one of the benefits of POS systems is that POS software is accessible on a number of different platforms. Instead of limiting your transactions and operations to a terminal that is in the store, you can also utilize the POS concurrently with a remote cash register in another location, a computer, a tablet or even a smartphone can all access and work with the software.
  • Furthermore, a multi-use tablet with a removable external card-reader is an ideal substitute for an expensive card reader unit from a POS developer, which will only serve one basic purpose.
  • Studies show that Web-based small business POS is becoming more popular, as the increased efficiency and availability of mobile devices make the need for mobile access more crucial, and allow personal devices like smartphones and tablets to double as financial hardware.
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    This article explains all the advantages of having a POS system, especially for a small business. It emphasizes the different benefits from constant software updates, and the ability for the hardware to be transposed into different electronics for easy access wherever you go! It also highlights the increase in market value within the last few years, and the continued growth it'll attract.
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    Item Information Costs/Expenses Payment Methods Stock/Inventory Purchase/Transaction Records Employee Time Clocking Tax/Discount Calculation Are the main functions that this article highlight about having the POS system. This system would have all the information in one centralized area that may be accessed by many coworkers. This keeps track of the inventory, transactions and much more. There may be times where manual labor would still be the primary go to but this system will make things easier.
xwang023

Advantage & Disadvantages of E-marketing - Marketing - 0 views

shared by xwang023 on 27 Mar 13 - No Cached
  • nternet marketing
  • Therefore, it is very important that you are aware of the reward and inconveniences of internet marketing before you really strategize to optimize your revenue on the advantages and nullify the disadvantageous effects of virtual e-marketing.
  • In e-marketing, automated tools and/or software does the whole thing.
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  • Internet marketing
  • An e marketing effort supports the customer base almost round the clock.
  • In e-marketing, the cost of establishing your presence and networking with identical bloggers is nothing compared to offline business.
  • disadvantages of Internet marketing
  • Hardware safety and quality assurance, software that facilitates the unique business requirements, setting up or tagging with online payment channels, online distribution costs, maintenance of site and upgrading are all the requirements for a successful sustaining business on the net.
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    Actually, an offline business could be very resource consuming in terms of cost of advertising and promotion through postal mails and networking similar business partners through tele-calling and organizing physical interactive sessions. In e-marketing, the cost of establishing your presence and networking with identical bloggers is nothing compared to offline business. The E-business through the internet obviously has huge benefit for the business nowadays.
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    Most of the marketing efforts that cater to the organized sector are open 24 hours and 7 days a week. Moreover, the reach is global and customers feel convenient to shop/communicate anytime they want to. The clients are updated immediately about any new modifications and alternations in information through RSS feeds.
asweet28

Travel PR Agencies | Worldcom Group - 0 views

  • Today, thanks to new technologies, and growing transportation improvements at home and abroad, our smaller world has made travel and tourism available not just to the wealthy, but to virtually every segment of the market. These changes have also made consumers better informed as they use the Internet and other IT technologies to research, plan and buy travel products around the clock.
  • Our collective Worldcom services range from destination marketing and economic development, to representation of companies large and small in hospitality, lodging, transportation, cruises, ground operations and travel and tourism products of every description.
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    This article is about a group called Worldcom PR group and they assist a variety of different groups and organizations in their communication skills with the customers in their market, and their competition. This company has realized the changes happening within the hospitality industry and they are prepared to help and consulate different groups and companies.
Xiaoxiao Wang

The Importance of the Point of Sale (POS) System - 0 views

  • The POS acts as a cash register as well as a computer. In fact, the POS can consist of multiple stations, including credit card terminals, receipt printers, display screens, hostess stations and server stations.
  • For quick-service or fast-casual restaurants, the POS systems are usually located in a visible place, often close to the front doors of the restaurant. In a full service restaurant, the POS is usually located in a discreet location so as not to interfere with the ambience or the dining experience.
  • Price and quality
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  • Necessary hardware components
  • Technical support
  • Financial reporting capabilities
  • User friendliness.
  • Software to track data
    • Juan Du
       
      Restaurant can use the POS equipment to capture orders, record data and display or print tickets. It can save cost and time. Make the accounting system more accurate and avoid more mistake instead people do these staffs. It can help manager do many things. And especially in the large chain restaurants, the POS can help managers to collect all of the data and information. It is an especially effective way to stay organized, communicate the status of orders, and record speed of service information.  
  • Point of Sale (POS) equipment is the computer-based order-entry technology many restaurants use to capture orders, record data and display or print tickets. Restaurant servers, bartenders and cashiers can all use POS systems to easily enter food and beverage orders.
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    Point of Sale (POS) equipment is the computer-based order-entry technology many restaurants use to capture orders, record data and display or print tickets. Restaurant servers, bartenders and cashiers can all use POS systems to easily enter food and beverage orders.In fact,it has the ability to perform a multitude of functions, including the following: Calculate cash due for every order entered Record the method of payment Keep track of the cash in the cash drawer Create hourly and daily sales reports Allow hourly employees to clock in and out Calculate labor and payroll data Record daily check averages for each worker Keep track of menu items sold Record information on repeat customers Some of them we are familiar, some we are not. And more important, how to choose a right POS for our business is a keyEvery POS system differs based on its software, hardware and application. When looking for a POS system, do some research online and check out several different companies. You can even request a demo from a salesperson. Make sure the POS system you choose is one that fits your restaurant concept, service style and business needs. After all, this software can take a big bite out of your budget. And in this article, the author show us so many aspects should be concern when we decide to buy the POS.
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    This article introduce the POS capabilities, how employees use them, where to set up the POS, specific POS Configurations and what people should look for in a POS system. The focal point of this article is the last part. It tells manager what are the keys when choosing a POS system. They are Price and quality, Necessary hardware components, Software to track data, Financial reporting capabilities, User friendliness and Technical support.
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    This article reviews the ultimate significance in having a Point of Sale System in a restaurant. It utterly describes the capabilities of the system which include keeping track of how much cash is in the register and creating daily sales reports. How employees can use the system for their convenience and the processes to go through. The set up location; where the POS equipment should be properly set up. Specific configurations with the POS and finally other important details within the system. The articles claims that there are several advantages with using the POS system and one of them is the fact that it gathers data which aids with marketing your current customers as well as new guests. It continues by being a helpful guide in a restaurant while offering suggestions and gathering information and essentials to use. The article goes into detail by stating that restaurants and businesses need to look into several POS equipment to find the most accurate and resourceful one for the specific place of business.
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    The point of sale (POS) is more commonly used these days with the advancement of technology. Many restaurants use it in restaurants for many reasons. One of the reasons is to organize the orders and sales that are being processes. Not only it helps the employees to gather their information, but it is also accurate to make reports. This machine is efficient in more ways than we think. This article also point out the POS capabilities and how it works. This machine has a description of each item and the amount, it organizes the payments, creates daily financial statement, evaluate payroll, and do the calculations. Now how it works, it keeps track of the credit card payments that have entered the system, creates reports daily, and systematize the cash, etc. It is very easy for employees to access the device. First they have to enter their name, enter the order of the customer, send the order to the kitchen so it can be prepared, then wait till they ask for the check to collect the payment and register it on the POS.
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    This article indicates the importance of the POS system. It introduces POS system from different aspects, including POS capabilities, how employees use POS system, where to set up the POS, specific POS configurations and what to look for in a POS system. 
Dalton Draper

7 reasons to switch to a point-of-sale system - 0 views

  • By Jeff Wuorio If you're a veteran retailer, you know the problem: Your inventory doesn't match your tallies. Sales are going unrecorded. Your staff is spending far too much time chasing mistakes instead of tending to customers.
  • 1. Your "sudden shrink" no longer goes undetected
  • Retail Management System are designed to immediately record any and all sales. Not only does that mean timely and accurate sales tracking, but a POS system also lets you readily identify inventory levels, particularly when what you have on the books doesn't jibe with actual stock
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  • 2. Markdown management is much easier
  • knowing which items have been marked down and recording those discounts accordingly
  • a POS automates the process of introducing markdowns and, in turn, tracking them accurately
  • not just inventory accuracy but the use of pricing models to allow for markdown management
  • . Promotions can be tracked more successfully
  • Whether through coupons, special discounts or other vehicles, promotions can be central to attracting and retaining business. Trouble is, managing and reconciling short-term specials—not to mention pinpointing their impact—can be nigh impossible without the automation and immediacy of a point-of-sale system.
  • 4. You can maintain control in absentia.
  • Many operations suffer in employee efficiency and customer service when the boss is away.
  • POS can help boost those areas, no matter where the head honcho happens to be."You simply can't be there all the time," says Jim Melvin, chief executive officer of Siva Corp
  • "A POS lets you have that important level of control when you're not there."
  • 5. Your prices are consistent from one location to the next
  • If your business operates at more than one location, a point-of-sale system ensures pricing consistency.Even better, a POS system automates overall inventory control, helping to keep stocks in proper balance depending on demand and other factors, which can vary from one location to the next.
  • . You get many tools in a single package
  • "Most POS systems have add-on modules like payroll time clocks and customer preference databases," says Rarrick. "That removes the need for small businesses to invest in separate systems for those purposes."
  • You can make better use of your personnel
  • A good POS allows you to allocate your human resources to the customer service area of the business," Ruffing says. "That means they no longer have to be counting, calculating, ordering, and checking cash-register accuracy."
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    This article talks of seven ways in which a POS system can help a small or medium size business through making the owners responsibilies easier to manage. The tools provided by the POS system can help with everything from payroll, to inventory, to pricing and coupons or sales.
Ashley Reed

Restaurant Accounting Software - Business Guides & Articles - Business.com - 2 views

  • Restaurant accounting software systems address two categories: kitchen operations and point of sale (POS) systems. Kitchen software is used by the chef for recipe management, inventory and ordering. POS restaurant acc
  • ounting programs handle a wide range of accounting functions that may include credit card payments, gift card purchases, time clock, payroll, special pricing (lunch and happy hour), reporting and more.
  • When shopping for restaurant accounting applications, consider the following:1. Restaurant accounting programs that cost out kitchen operations, including inventory control, recipe and menu costing, purchasing and ordering.2. POS systems that integrate with foodservice accounting software.3. Restaurant accounting programs that integrate kitchen and POS systems.4. Multi-site and corporate restaurant accounting software.
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    This article discusses the accounting application needs for restaurants. Restaurant accounting systems need to "address two categories: kitchen operations and POS. These programs can map the costs of "kitchen operations, inventory control, recipe and menu costing". The accounting software is usually integrated with POS for a seamless solution. There seem to be many options for businesses to have detailed, comprehensive, and complete accounting overview of their operations. Utilizing integrated accounting software would allow managers to quickly analyze ways to save money, what needs improvement, and to understand their basic financial reports.
Allen Lok

Houston Hilton hotel installs facial recognition; system can ID suitcases, employees and guests - USATODAY.com - 0 views

shared by Allen Lok on 30 Mar 12 - No Cached
  • The 1,200-room Hilton Americas-Houston - Houston's biggest hotel - has installed a cutting edge digital video system that relies on facial recognition technology. The system will let managers track employees, locate missing suitcases, recognize a VIP guest - and much, much more.
  • 90% accurate in recognizing people and objects
  • 3VR Security,
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  • The hotel says the system can aid customers who've reported an item has gone missing inside the hotel
  • the system can find relevent surveillance footage in seconds
  • derail potential dangers before they happen by, for instance, uploading a digital image of someone who is banned from the hotel and letting the system send an alert when the person shows up.
  • bility to recognize repeat customers," the
  • release says. Moore says that they'll tie in the system with its front-office systems to "flag our Gold Card members in
  • order to be able to blow them away with service."
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    Now as the world developed, security of every area becomes more and more important especially in hospitality industry. More and more new technology is used in hotel. From this article, we know that the Hilton Americas-Houston has installed a cutting edge digital video system that relies on facial recognition technology.The hotel isn't just monitoring for potential outsider threat; it's also keeping an eye out for rogue insiders, too. The hotel is using facial recognition to monitor employee behavior, paying particular attention to any former employees who leave on less-than-pleasant terms. All employees are informed that video monitoring of them takes place. The video system monitors the areas where employees come to punch into time clocks in order to verify the person's identity. But perhaps more significantly, the facial recognition system is used to watch for any suspicious activities of employees or former employees. For security problems that happened already, the system can find relevant surveillance footage in seconds rather than hours, which can aid in solving crimes and possibly prosecuting criminals. Hotel security could also derail potential dangers before they happen by, for instance, uploading a digital image of someone who is banned from the hotel and letting the system send an alert when the person shows up. Using facial recognition, the system would issue an alert if the person walked into a hotel so security so then hotel security could then escort the people out of the hotel. In serious cases, footage can be stored and e-mailed to an insurance company or local district attorney.
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    This seems similar to the casino facial recognition technology that Professor Cilli mentioned in the video lecture. Its interesting that you mentioned protecting the Hotel and their guests from disgruntled former employees backlash. With the Hotel common areas not being private space I don't see why guests would have a problem with privacy infringement.
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    3VR highlights hotel security program that incorporates facial recognition to track guest, identify unwanted or banned guest and monitor employee attendance and behaviors. Also it can be used to help those pesky items that guests seem to keep losing by using color, size and other physical attributes. While this system has many benefits to a hotel, I see this being only feasible in a large property where the sheer volume of customers and guest can produce enough revenues to offset the cost of this system.
Jenan Williams

Teaching an Old Dog | hospitalityupgrade.com - 1 views

  •  
    Copyright 2011 In 1991 I started consulting to hotels, specifically regarding technology. Since then I've been lucky enough to be published in this magazine, to have spoken at HITEC and IHMRS, and also to have presented to many hotel companies.
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    After reading this article, I thought about my travel experience over the years and how technology has advanced greatly. I clearly remember stay in hotels with 27 box tv , standard alarm clocks and brew style coffee pots.Luxury rooms had VCR and I'm talking circa 1999. Fast forward five years and high speed internet, dvd players and docking stations began to make waves, out with the old and in with the new. Today, with a world filled with smartphones, sleek and slim TV and laptops, social media and WI-FI, staying connect is a must. Hotels are finding innovative ways to keep guest coming back. LCD, LED, HD, 4G are all acronyms that keep guest happy. From access their social media site, using keyless Wi-Fi door openers and having an apps makes a world of difference to tech savy guest, regardless of age. A recent hotel stay left me in speechless, I checked in using the app I downloaded to my phone, I customized my movie selection, orders my favorite snacks from the room service, used my phone to swipe into my room. Yea I was blown away by that fuzzy bar code scanner thingy, actually work. And be part of it all, I used didn't have to change the configurations on my laptop to access any of my favorite sites, I log into everything via a wireless keyboard and there it was 37in HD LCD screen updated me on the happening in my world. Technology, oh where we would we be without you?
Mariana Sales de Jesus

Hotel Technology in Guest Rooms - 0 views

  • From this little bedside device, Wolfe was able to control nearly every part of the room: TV, alarm clock, blinds, room temperature, etc. This type of technology is already in use in a number of hotel rooms throughout the world, and with good reason—it’s a fantastic innovation that integrates every aspect of the guestroom. (Guestroom 20X also featured an iPad that had much of the same functionality.)
  •  
    The article attached to this link is from HotelNews.com and refers to "The Guestroom of the Future" reported in a trade show in 2010. The author reports ten trends that should be seen in hotel rooms within the next few years. One of the ten trends is the ability to use a mobile device such as an ipad to control the amenities in the room utilizing a software that will connect the room technology to the touchscreen device. By using the ipad, the guest is able to control the room temperature, open and close drapes, set privacy sign light on or off, turn on request for housekeeping service, alarm, wake up call, room service order, view room folio, access concierge services and etc. The advantage of this device is that it concentrates all technology in just one device depending on the capability of the software. I believe more hotels will adhere to this type of software as soon as it is proven to be reliable and accpeted by guests. Reliability is also related to the dependancy of the internet connection for the functionality of this software. I consider one of the concerns to be how would these amenities be delivered or operated in case of failure of internet service or power outage.
Theodore Moore

POS: Emerging Technologies | HotelierMiddleEast.com - 3 views

  • increase revenue
  • New technologies can only enhance these qualities, so suppliers are quick to incorporate new technologies into their POS systems as soon as they emerge in a bid to stay ahead of the competition.
  • shifting towards empowering the customer through iPad-based interactive systems and kiosk-based self-service systems
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  • More importantly, a good POS system is capable of improving the efficiency of the F&B operation and increasing the productivity of employees.
  • A good POS system should let you focus on your customers, not your POS system,
  •  
    This article discusses how new demand of customers within the hospitality industry is driving current point of sale systems such as micros to re-term their systems to focus more on customers. It includes several factors that are potentially driving POS systems to be revolutionized. The possibility of POS systems becoming more "from the palm of your hand" is growing each day as more POS systems are converging with wireless devices. As other outside factors influence hoteliers to emerge and update their POS systems, the development and progress of having the most profitable POS systems requires close examination of what works best for each company. One example the article touched on was the change from regular cashier systems to IPad based interactive systems and interactive kiosks. In addition, the enhancements of POS systems overall seem to be increasing F&B profit-a section of the financial statement that was historically less profitable. As with all technology, It is best to refrain from making a large capital investment into emerging systems, starting slow and monitoring how the bottom line is increasing and specific areas such as Room revenue or F&B revenue is the ideal choice.
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    *This article has 3 pages* Once you scroll to the bottom you select 2,3, and 4
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    Such a great article I forwarded it to my client. Working in the corporate food service industry, my location lacks the technology of a POS system. Yes, we still use a Sharp cash regristar which makes sales tracking nearly impossible. The potential to drive sales with the use of a POS system and other technologies that continue to develop would be of great benefit. A POS system that tracked, sales, comps, discount, high and low seller would be great from the management side but a cashless system or a intergrated CC machine would increase speed of service thus satisfying the customer.
  •  
    Excellent Article! POS systems are becoming more user friendly than before. The systems allow companies to track revenue and inventory at the same time. The Walt Disney World Resort tested a POS system that allowed hotel guests to simply flash their room key and the charges would go directly into the POS system then PMS. Hotels have added POS systems to spas, recreation locations and retail stores...(http://www.restaurant.org/nra_news_blog/2012/04/pos-systems-must-accommodate-new-secure-payment-technology.cfm).
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    Theodore your article proves a great point on the benefits of POS technology. Having a POS system adds more value that will cover its initial cost. Handles greater product volumes. Makes complex business logic possible. Provides more management possibilities of your daily operations such as sales tracking, refunds, time clocks, menus, pricing, revenue maximization, etc.Provides advanced functionalities such as reservation and table management for restaurants, hotels, bars, and any business in the food service industry. Realizes enhanced savings with greater efficiency. Delivers better workflow for staff. Improves customer service and increases customer through-put. Easily manage large numbers of customers and groups. Allows restaurant businesses to combine multiple services into a single invoice (hotel room, meals, events, services). Graphical management of store assets such as table, rooms, bar, etc. Delivers superior reporting and analysis features. Streamlines inventory management. Back Office integration. The purpose of POS system is to accommodate your employees and your customers. If you have happy employees this results in customers having a smile. You have to spend money (POS SYSTEM) in order to make money.
Diane Cacho

7 reasons to switch to a point-of-sale system - 0 views

  •  
    This writer Jeff Wuorio elucidates the many reasons as to why the point of sale system is so significant and important to any business. The article explains that it might be best to just step away from these old cash registers and step up to POS; such as, the Microsoft Dynamic Retail Management System. It is a computer software and hardware network that helps record sales as they are occurring, that way you can keep track of your inventory and pay more attention to your customers. The seven reasons are one your loss of inventory doesn't go undetected, You can keep track of which items that have been marked down, Promotions are easily tracked, it can automate host of functions when the boss is not present, your prices are consistent from one location to the next, you can get ma many tools from this single package such as payroll time clocks and a customer data preference data base, and lastly the best advantage to the POS system is the freedom, because it can now allow your employees to devote more of their time for better customer service.
Suqi Peng

Pizza Hut Franchisee Slices Payroll Fraud with Biometrics - 1 views

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    Pizza Hut deployed fingerprint biometrics as a part of their point of sales (POS) systems in 118 locations throughout East Coast in South Carolina, North Carolina, Kentucky, Tennessee and Virginia to reduce employee theft. Before installed the fingerprint reader, restaurant managers used simple ID number to authorize discount, overrides and voids. Moreover, employees also have their own ID number to clock in and out the payroll system. Because managers always need to share their authorization credentials with employees to fix some problems, some fraudulent employees use those credentials to steal money or check out early. By using fingerprint biometrics, restaurants' managers can eliminate the use of ID codes and accurately tying managers and cashiers to their actions.
Chris Cardoso

Hotel firm upgrades accounting system - 0 views

  • LBA Hospitality Partners with M3 Accounting + Analytics to Enhance Accounting Processes and Increase Efficiencies July, 31 2013 M3 Accounting + Analytics Seeking to update and streamline accounting processes for its 70-plus Southeast properties, Dothan, Ala.-based Larry Blumberg & Associates, Inc. (LBA Hospitality) recently announced an expanded partnership with M3 Accounting + Analytics, the national leader in hotel-specific accounting software, operations reporting, and business analytics. “If we are to continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton.  LBA sought the ability to swiftly handle budgets, forecasts, and reports, and to dissect business data, all while insuring that the back-office accounting platform functionality was state-of-the-art and industry-specific.  In choosing M3, Benton cited how the company integrates accounting, business intelligence, and reporting, while eliminating most redundancy, software investment and annual hardware/software maintenance. In addition, Benton and LBA were looking for continual and automatic upgrades, backup and disaster protection, and minimized downtime.  LBA is implementing the full suite of M3 products: accounting through the AccKnowledge platform, time, attendance and labor management through the newly released RightTime solution and LaborWatch, and payroll services through RightPay. The company will also continue to use M3 Link business intelligence reporting, as LBA will be expanding it to bring financial data, operating stats, Smith Travel feeds and guest satisfaction data (including verbatim responses) into one completely customizable dashboard. LBA, which launched its business by developing a Sheraton Inn in 1973, is rapidly growing its management business and securing more and more agreements from sophisticated owners and investors.   Scott Watson, M3 Vice President of Sales & Marketing, said, “While our core product remains our accounting solution, we’ve continued to evolve and offer new products and services that meet the current and future needs of the hospitality industry. It is truly exciting that our product platform will help Beau and LBA achieve the aggressive growth they are anticipating over the next five years.”  The implementation and training process for all LBA properties is expected to be complete by December 1.  About LBA Hospitality Based in Dothan, Ala., LBA Hospitality is a hospitality management company focused on maximizing return, safeguarding assets and enhancing value. Founded in 1973, the company now manages 70 properties throughout the Southeast, from Texas to Virginia. More information is available at http://www.LBAHospitality.com.  About M3 Accounting + Analytics M3 is the national leader in hotel-specific accounting software, operations reporting, business intelligence and analytics, processing more than $8 billion in financial transactions for more than 3,000 properties. M3’s integrated suite of hospitality accounting products includes: AccKnowledge, Link, payroll and labor management services, and document imaging and retrieval – all designed to help provide hotel operators, owners and managers unsurpassed access to the information they need in the most integrated and cost-effective manner. The company was founded in Gainesville, Ga. in 1998, and also has a base of operations in Tampa, Fla. More information is available at www.M3AS.com. 
  • “If we are to continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton.  
  • continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton.  
  • ...1 more annotation...
  • “If we are to continue to be an industry leader, we must have the ability to meet the requirements of our stakeholders and provide accurate, real-time and relevant information for our management team and owners,” said LBA President Beau Benton
  •  
    LBA Hospitality Partners with M3 Accounting plus Analytics to enhance accounting processes and increase efficiencies." As an industry leader LBA's Presidents feels they need to ability to meet requirements of their stakeholders and provide accurate real-time information for management and owners. When choosing M3 LBA's president noted how the company integrated accounting, business intelligence, and reporting while removing redundancy, software investment and annual hardware/software maintenance. Part of the requirements for choosing a company was continuous automatic upgrades, backup, disaster protection and limited downtime. LBA chose to implement a full suite of M3 products: Accounting through the AccKnowlege platform, time, attendance and labor management through RightTime solution and LaborWatch and payroll through RightPay. LBA will be expanding to bring financial data, operating costs, Smith Travel feeds and guest satisfaction data in one customized dashboard using M3 Link business intelligence reporting. LBA continues to grow after developing the Sheraton in 1973. Scott Watson of M3d is happy that M3 can meet the needs of their customers even though their core product is accounting solutions. They continues to help companies as they grow. Through this partnership they hope to continue to grow as meet the needs of their guest, investors and team. While it is important to have a core product to offer, I think it's also important to have additional products that meet the needs of your customer much like S. Watson said about M3 continuing to evolve and meet the needs of the hospitality industry. I feel this would make the company more marketing. It looks as if the President of LBA reviewed what the company's needs were and then chose to partner who leads the company in hotel specific accounting software. The president recognized the need to be able to report numbers accurately and forecast real data to its team, owners and investors. When I m
  •  
    The Larry Blumberg & Associates hospitality firm (LBA Hospitality) partnered with a management company, M3 Accounting & Analytics, to integrate new software in it's 70 properties throughout the southwest, fro Texas to Virginia. The services that will be provided by M3 will range from Accounts Payable, to General Ledger, Daily Sales Report, Labor Cost, Check Writing, Cash Management, Forecast, Budget, etc. M3 provides products and services that will continue to evolve and improve to be cutting edge in hospitality. LBA is using M3 to streamline an aggressive five year growth plan. Other hospitality business will begin to incorporate a service provider that can encompass all accounting needs.
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