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shawndab

Cybersecurity revenues in tourism to exceed $2B - hotelbusiness.com - 0 views

  • cybersecurity will generate revenues of $2.1 billion in 2025 in the travel and tourism industry, up from $1.4 billion in 2021, forecasts GlobalData, a leading data and analytics company.
  • highlights the growing demand for cybersecurity products and services by travel and tourism companies in order to protect their customers’ personal data.
  • Travelers now expect a seamless experience while traveling, resulting in companies using technologies such as Internet of Things (IoT) and cloud. However, this has made the sector vulnerable to cybercriminals as these technologies collect more personal and sensitive but valuable data.”
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  • not only are customers put at risk, but so is an entire company’s reputation.
  • A string of high-profile attacks in the industry has led to the scrutinization of cybersecurity strategies, with regulators now clamping down and fining companies that fail to protect their customers’ data.
  • Therefore, the risk of cyber-ignorance is escalating, and tourism companies need to start taking cybersecurity seriously.
  • “Effective cybersecurity strategies must involve contingency planning, as merely investigating an attack in its aftermath
  • “Hiring a CISO is a good start but if travel and tourism companies want to prove that they are committed to cybersecurity,
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    This article is about the demand for cybersecurity products and services. Using more technology has made our industry more vulnerable and a lack of protected data can leave a company's reputation at risk. It mentioned how cyber-ignorance can be more costly in the long run. Hotels need a contingency plan to be proactive and not reactive.
mattiebell

Industry-Specific Cloud Computing Delivers | PYMNTS.com - 0 views

  • Cloud platforms designed for specific industries are reportedly gaining ground in the marketplace.
  • ndustry-specific ones can deliver the regulatory compliance needed by financial services firms, the secure sharing of information needed by healthcare firms and the ability to manage curbside pickup for retailers
  • For example, Oracle offers clouds focused on the healthcare, retail, financial services, hospitality, and food and beverage industries
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    As we know, cloud computing provides an ease of access system for data storage and on-demand computer system resources. This is something that certain industries, especially the hospitality industry, have used to reduce overhead costs and increase profits. This article discusses a few key players in this fight to be as innovative as possible while saving money and promoting new business practices that contribute to the industry. When looking at things like regulatory compliance and industry-wide needs, cloud computing is a great way to keep up with the ever-changing demands of today's modern consumer marketplace.
mattiebell

How AI is changing Hospitality Industry, Hospitality News, ET HospitalityWorld - 0 views

  • In 2020 despite the adversities of coronavirus and following lockdowns, the global hospitality market reached USD 3489.77 billion and was set to reach USD 4132.5 billion in 2021 at a CAGR of 18.5 percent. India emerged as the third largest in terms of investment in travel & tourism, injecting USD 45.7 billion in 2018 alone.
  • 1. Operational Efficiency
  • 2. Customer Experience
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  • 3. Revenue Improvement
  • 4. Sustainable Growth
  •  
    This article discusses how AI paved the way for some new hospitality innovations in India, one of the world's leading economies in hospitality services. It talked about how although the coronavirus was set to be a huge setback for the industry, India's ability to innovate helped it stay on track with profits similar to what it had seen in previous years. It went on to talk about 4 significant changes that really influenced profits and sustainability and concluded by summarizing the huge potential of AI to positively impact the industry.
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    I really enjoy reading about how the rest of the world is also adapting to AI/AR. I wonder if this will make people feel more comfortable traveling to other places around the world that they never thought they would travel. Im wondering if that AI/AR experience will change peoples minds.
henderson_goh

IATA - Radio Frequency IDentification - 0 views

  •  
    Highlights: -RFID for baggage tracking provides the data that allows airlines to efficiently track the bag through all airport processes. -With IATA's Resolution 753 now in effect, airlines have started to implement baggage tracking. -IATA recommends the use of the RFID technology, which is much more effective that the bar code technology mostly in use currently. -RFID also meets passenger expectations for real time tracking of baggage.RFID uses -Radio-frequency electromagnetic fields to transfer data that uniquely identifies each bag. -RFID does not require line of sight to the bag, and so can identify many bags at once. -The most common type of RFID used in the aviation industry is passive Class 1 Gen 2 Ultra High Frequency (UHF).
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    Summary: This article talks about Radio Frequency Identification (RFID) system in the aviation industry. The aviation industry uses RFID system to track checked baggage throughout the airport. This system is endorsed and strongly recommended by the International Air Transport Association (IATA). Many air travelers also appreciate this system because it gives them real time tracking of their baggage. They normally able to do so via the airline's application on their smart phones or tablets. The passive ultra high frequency RFID is the most common type of system used in the aviation industry.
tashaemunnings

How Technology Helps Restaurant Owners Manage Payments More Quickly - techbuzzireland - 0 views

  • POS software simplifies the order-taking process, so that staff can take orders at a quicker pace.
  • Pay-at-table applications give a restaurant’s guests the ability to order and pay for their meal without having to break social distancing guidelines and without having to come into contact with other people.
  • If self-order kiosks are used correctly, then they can actually increase the amount of money that your customers spend. They can also reduce queue times and help your staff to manage orders more efficiently.
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  • Technology has allowed businesses to streamline their payments. As time goes on, more and more incredible technological innovations will be introduced into the hospitality sector.
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    Technology such as unattended POS systems, contactless payments, self-order kiosks etc., are helping restaurants to secure orders and payments more quickly and efficiently. They are helping to limit physical contact between people and allowing people who still want to to social distance when they are in a restaurant setting.
amdelgad

Hotel POS Systems: Types, Features, Integrations | AltexSoft - 1 views

  •  
    This article goes into details about the types of hotel POS systems, features, and the possible integrations. One of the things we have heard about a few times this week is "how POS systems allow for collecting guests' orders and purchases from different points of sale and charging them directly to their room". I highlighted and used this point because this is the main purpose and takeaway of a POS system within a hotel. Another good point in this article is how they touched upon the integration with a CRM to collect data on your customer. This is how hotels and other businesses target their customers.
apere870

Wendy's Unveils a Technology-Enabled Initiative Focused on Restaurant Design and Digita... - 0 views

    • apere870
       
      This article details how Wendy's fast food chain innovates its restaurants with new technology. They are calling the campaign Global Next Gen, which focuses on enhancing the quality of digital experiences for employees and customers.
anaferia

How E-Waste Affects the Environment - Human-I-T - 1 views

  • As the world’s fastest-growing waste stream for almost a decade now, e-waste affects the environment in truly detrimental ways. And it’s not slowing down
  • e-waste generated annually has grown by over 7% since 2020
  • 59.4 million metric tons projected by the end of 2022
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  • expected to grow 26% by 2030 and double by 2050
  • two big factors contributing to its current acceleration.
  • first is growing incomes in low- and middle-income countries which allow more people than ever to access consumer electronics
  • second is the increasing availability of previously unthought-of electronic products to consumers in middle- and high-income countries
  • Products like e-cigarettes and electric vehicles are just two examples of products that, due to their increased popularity, have begun contributing more e-waste to landfills over the past decade.
  • electronics which power our lives are composed of substances which are harmful to the environment and our health.
  • e-waste negatively impacts the environment: air, water, and soil.
  • E-waste pollutes the air primarily as a consequence of improper recycling processes that are typical at informal e-waste processing plants located in developing economies
  • E-waste workers dismantle and shred electronics at these plants, which flings large amounts of dust and other particulates into the air.
  • e-waste workers use acids, desoldering materials, and other chemicals to dissolve e-waste with high-value materials like gold and silver . These techniques then release additional damaging fumes into local communities.
  • Recyclers dispose of acids and other chemicals they rely on to strip precious metals from e-waste into streams, ponds, and rivers. Then, the heavy metals inside of e-waste – like lead, arsenic, and cadmium – then compound this damage by seeping into water tables from landfills and e-waste dumps.
  • Increased acidification of waterways leads to more marine life and fish dying.
  • The heavy metals that are present then leach into those same waterways where they damage fishes’ tissues and gills.
  • two contaminants – acid and heavy metals – decimate biodiversity. This creates a domino effect where some organisms – previously constrained by predators – are then able to flourish and dominate the area
  • increased exposure to e-waste leads to ecosystem collapse in and around our waterways.
  • the dismantling, shredding, or burning of e-waste can also release large, coarse particles into the air.
  • due to their size and weight, these particles then quickly fall back to Earth where they subsequently contaminate soil. Shredding and burning of e-waste also produces toxic ash containing heavy metals and flame retardants which then leach into soil.
  • If we want to protect our planet from scourge e-waste, we’re going to have to start prioritizing reuse above all. By embracing this central principle of the circular economy, we can begin diverting valuable electronics away from landfills and back into the hands of people who need them
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    To summarize, E-waste has been the fastest-growing waste stream in the world for nearly a decade, and it has a really negative impact on the environment. And the pace is not decreasing. E-waste is made of the materials that make up the electronics that run our life which are bad for the environment and for our health. Additionally, the three primary impacts are air, water, and soil that negatively affects the environment. Finally, to protect our planet from e-waste is prioritizing reuse of products.
carine_elie

UNEP Assesses Links between Chemicals and Waste Management and Other Issues | News | SD... - 0 views

  • On climate change, it highlights joint efforts on long-term monitoring data to evaluate climate impacts on chemical releases, and suggests collaborating on climate change impacts on contaminants in the ocean, and waste and resource management to advance mitigation, and climate triggered channeling of fossil fuel use for plastic production.   On the agriculture and food cluster, the report suggests collaborating on, for example: exposure of farmers from unsound pesticides use; groundwater contamination; use of food conservation, coloring agents, and food safety; and addressing food waste. On sustainable consumption and production, the assessment suggests increasing resource management and efficiency, and informing consumers about chemicals of concern in products. In some cases, the authors argue for collaboration across several clusters. For example, addressing challenges associated with pesticide use requires strengthening efforts across chemicals and waste management, world of work, biodiversity, agriculture and health.
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    This is a brief report on workplace health, biodiversity, climate change, agriculture and food, sustainable consumption and production, and human rights. In addition, the World Health Organization's (WHO) action plan to combat these issues. The goal is to have everything in place by 2030.
anaferia

The biggest cyber attacks of 2022 | BCS - 0 views

  • In a year of global inflation and massive rises in energy costs, it should come as no surprise that the cost of a data breach has also reached an all-time high.
  • average total cost of $4.5m
  • Amongst the 550 companies that IBM contacted that had experienced a data breach, a disappointing 83% had experienced more than one in the same period
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  • common attack vector remains credential theft (19%) then phishing (16%), misconfigured cloud (15%) and vulnerabilities in third-party software (13%).
  • Russia has, for many years, attacked Ukrainian infrastructure such as power grids, internet infrastructure and banks. Since the outbreak of physical hostilities, this has extended to systems related to government administration and the military.
  • The Russia-linked cyber gang known as Conti managed to cause major disruption to financial operations throughout Costa Rica in April.
  • Ransomware, while not the overwhelming headline grabber it was a year ago, is still a major and terrifying threat to many companies
  • A group known as Lapsus$ began 2022 with a string of high profile targets including Nvidia, Ubisoft, Samsung and Microsoft. In each case, data was stolen and in many cases leaked online. Their operating model is extortion where access is most often gained through phishing and then they seek out the most sensitive data they can find and steal it. Often, they do not deploy encrypting software at all.
  • Hacking back is where offensive security experts will attempt to compromise attacker’s machines. This can be legally murky as often the attacking machines are compromised third parties.
  • June this year, a former Amazon employee, Paige Thompson, was convicted for her role in the 2019 Capital One breach. While working for Amazon Web Services (AWS), she exploited her knowledge of cloud server vulnerabilities and stole personal information of over 100 million people.
  • cripple Costa Rica’s import/export business.
  • The main attack vectors continue to be credential theft and phishing emails so it is vital to continue to raise awareness through corporate training and public ad campaigns. Finally, the conflict in Ukraine is showing how effective cyber weapons can be in disrupting command and control in a war.
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    To summarize, this article states that, it should not come as a surprise that the cost of a data breach has also increased to an all-time high in a year marked by significant increases in energy prices and worldwide inflation. According to IBM's Cost of Data Breaches Report 2022, the average overall cost is $4.5 million. Additionally, even if ransomware isn't garnering as much attention as it did a year ago, it still poses a serious danger to many businesses. Credential theft and phishing emails are still the major threat vectors, therefore it's critical to keep spreading awareness through public awareness campaigns and business training. Finally, the situation in Ukraine is demonstrating the potency of cyber weapons in sabotaging command and control in a fight.
erinkieltyka

Suspected Ransomware Attack on InterContinental Hotels Affected Over 4,000 Guests | Spi... - 0 views

  • Ransomware generally entails infiltration and compromise, exfiltration of data, and the encryption of data/systems/networks. Hospitality was the eighth most targeted sector by ransomware groups between March 2021 and April 2022.
  • 4,053 ICH users and 15 of its 325,000 employees were compromised in the attack whose perpetrator remains unknown.
  • The company was unable to accept online bookings
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  • determine whether the latest cyberattack is more significant than the 2016 breach of the ICH systems. Initially thought to have been a minor breach that affected 12
  • Between September 29 to December 29, 2016, 1,175 properties were infected by malware designed to steal credit card data
  • Marriott International has been breached thrice, resulting in the compromise of the personally identifiable information of up to 338 million guests
  • Marriott was also fined £18.4 million ($23.8 million) by the U.K’s data regulator Information Commissioner’s Office for failing to protect the data of the 338 million guests
  • This is yet another reminder of the damaging impacts of cybercrime. Not only is IHG potentially getting held to ransom for its data access, but it is also losing out on customer bookings
  • Organizations should use this as a warning to never gamble with their cyber defenses. After all, the cost of preparing and preventing an attack is far less than the cost of recovering from one
  • Data breaches, on average, cost organizations $4.25 million in 2022, according to IBM’s 2022 Cost of Data Breach report.
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    This article discusses a recent cyber-attack on ICH that is believed to have been a ransomware attack. It's stated that hospitality is the 8th most targeted sector for ransomware as of recently. The recent attack on ICH 4,053 users and 15 employees were compromised, which is actually far less than their last attack in 2016 that effected 1,175 properties. Hotels must take as much precaution as possible against cyber attacks because not only does it decrease their bookings, but they can also be charged millions in fines for information breaches.
apere870

The new ways cybercriminals are attacking travel companies | PhocusWire - 0 views

    • apere870
       
      This article discusses the new way cybercriminals are attacking travel companies. It seems that cyber breaches are more common now with businesses in the hospitality sector. The main target for hackers is small hotel chains that don't have adequate infrastructure.
peacejj22

Why sustainability is key for the future of the hospitality industry - 0 views

  • Why sustainability is key for the future of the hospitality industry
  • In addition, other business concerns, such as rising costs, increased government pressures and competitors’ actions have only motivated hoteliers to embrace sustainability and make it an integral part of the corporate agenda.
  • In simple words, sustainability means that natural ecosystems can continue to support life and provide resources to meet the needs of the present and future generations. Evidently, the hotel sector puts increased pressure on the environment and is demanding on the natural resources. However, the industry also relies on the same natural environment – unspoilt landscapes, sandy beaches, turquoise waters, glaciers, waterfalls, coral reefs and fresh air; all of which serve as great tourist attractions. Therefore, there is an inherent danger that the we might harm the very basis on which hospitality is built. 
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  • The hospitality industry has historically had a dramatic environmental impact on the environment through energy and water consumption, and use of consumable goods. With sustainability now being the issue on everyone’s mind, previous course leader of our course leader BA (Hons) Hotel and Hospitality Management, Gaurav Chawla, discusses how the industry is responding, and why it’s a key focus on the course.
  • Green House Hotel in Bournemouth
  • Social concerns such as inclusivity, promoting work-life balance, promoting employees’ health and wellbeing, sourcing supplies locally and stimulating entrepreneurship are all part of the sustainability agenda. 
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    this article is about why sustainability is key to our industry.
slain006

Cybersecurity In the Hospitality Industry - 0 views

  • Like other industries that traditionally underinvest in cybersecurity, the hospitality industry has recently come under increased attacks from cybercriminals.
  • attracts new customers, and streamlines operations, bringing huge opportunities
  • While restaurants and hotels serve guests, they are also serving up valuable credit card and personal data to cybercriminals without even knowing it.
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  • Despite most attackers focusing on card data, increasingly they are looking at your loyalty programs
  • Unless hospitality businesses protect themselves properly with a proactive cybersecurity strategy, all of this data is vulnerable to exploitation by organized cybercrime.
  • A key activity is to ensure a business has been properly audited from a cybersecurity perspective. You need to properly audit your IT infrastructure, your POS systems, and ensure all endpoint software is up to date and properly patched. 
  • In addition to ensuring that POS terminal software is up to date and properly patched, make sure that you are following government-mandated and PCI compliance standards for these terminals. 
  • Train Employees
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    Article talks about how cyber hacking is at an all-time high in the hospitality industry. Two main areas that hackers look into the most would be loyalty programs and POS systems as they have more important data. It also talks about how companies can do in order to better protect themselves such as firewalls.
carine_elie

How Much Should You Spend on Cybersecurity in 2022? by Lynn Goodendorf Spring 2022 - 0 views

  • Many hospitality companies are struggling with the question of how much to spend on cybersecurity especially in the context of revenue losses related to the pandemic.  The challenge is that the risk of cyberattacks is rapidly escalating.  There are several drivers of this alarming trend.  First, ransomware is growing in severity both in the scope and the scale of attacks as well as the amount of the ransom demand. Next is the increase in remote work during the global pandemic and the rush to facilitate at home working. And finally, small companies are increasingly targeted because they are “easy” victims and typically more vulnerable. As you might expect, the cost of cybercrime increased more than 50% from 2019 through 2020. According to a report by McAfee¹, the global cost is estimated to be more than $1 trillion and monetary losses are estimated at $945 billion.  Examples of hidden or intangible costs that are difficult to measure include system downtime, reduced efficiency, brand damage and loss of trust.  Expenses that are direct and easier to measure are consultant services, legal fees and cyber risk insurance premiums. Below is a chart published in the McAfee report that illustrates this trend.
  • Ransomware - a Denial of Service/Operations and often includes a data breach Business Email Compromise (BEC) - often involves Funds Transfer Fraud Computer Data Breach - theft of personal data such as cardholder data, social security numbers, driver’s license numbers, passport numbers and details, etc.   What is the best way to go about budgeting for cyber security risk?  As a starting point, be sure that you have a qualified information security professional managing your program of work. Regardless of the amount you spend, a knowledgeable and experienced cybersecurity professional can make well informed judgments about priorities in expenditures.   There are three well established strategies that can work together in combination.   Each strategy has advantages and drawbacks and it is not recommended to rely on a single approach. Below is a description of each way to go forward.
  • STRATEGY A:  Key Ratios of Spend
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  • STRATEGY B:  Gap assessment
  • STRATEGY C:  Focus on Compliance
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    The writer of this article is Hospitality Upgrade. It includes the expanding worries of the hotel sector.  The key ratio of spend, gap analysis, and a focus on compliance are the top three main strategies being used by the hotel sector. In addition, the other measures are made by businesses to aid in preventing such breaches and the financial repercussions that result from them.
jordanskj

10 Ways to Reduce Cybersecurity Risk for Your Organization | UpGuard - 0 views

  • ‍Cybersecurity breaches have been on the rise, and it's expected that by 2023, they'll have grown to 15.4 million
  • Make sure all your sensitive data is encrypted
  • Saving your data in normal-text format only makes it easy for hackers to access
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  • Some data encryption software even lets you know when other people try to alter or tamper with the information
  • You should also conduct regular backups for your important information
  • statistics show that over 3.4 billion phishing emails are sent globally
  • a hacker may send an email impersonating leaders in the organization asking for personal details
  • make sure you use a patch management system to automatically manage all updates and uphold information security
  • over 80% of organizational data breaches result from weak passwords
  • Chances are that your cyber security is highly dependent on third-party vendors, which is why you can’t afford to ignore vendor risk management
  • Conduct a security assessment and determine whether your critical infrastructure is safe from security breaches.
  • have your IT security teams analyze all server logs frequently and conduct cybersecurity framework audits to make sure their integrity is intact.
  • you should defend your networks from cyber attacks by installing firewalls
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    In this article, the author discusses many different ways to help a business reduce their risk for cyber attacks. The article touches on a statistic about cybersecurity, stating "During the first half of 2021 alone, over 118 million people were impacted by data breaches". There is quick talk about how the policies that a business implements is the make or break of the cybersecurity for your business. For example, one of the main tips to reduce cyber attacks in your business is to make sure your data is encrypted. "Saving your data in normal-text format only makes it easy for hackers to access. Data encryption, on the other hand, limits data access to parties that have the encryption key". Another tip to prevent cyberattacks highlighted in the article is to keep all your employees educated and informed about malicious emails. Conducting regular employee trainings about the dangers of these types of emails could save your business. These types of emails are known to send links that could hack the system, as well as pretend to be higher-up employees in the company asking for personal data or financial information. The article is extremely educational to every business, as well as just the everyday consumer. Keeping your confidential information as confidential as physically possible is very much doable, as long as you make sure you follow these 10 simple tips.
llibe010

The Top Five Cyberthreats Hotel Brands and Franchisees Need to Know About | Netsurion - 0 views

  • ay for guests, it also opens hotels to digital threats perpetrated by malicious actors. Consequently, hotel operators should be aware of the types of cyber attacks, which can significantly hurt their brand reputation and bottom line, not to mention the safety and welfare of employees and guests.
  • In January, for example, cyber criminals took over a luxurious Austrian hotel’s computer-controlled key-card system, locking 180 guests out of their rooms until hotel managers paid a nominal ransom
  • A ransomware attack may disable or alter performance of hotels’ computer-driven systems such as air conditioning and lighting, putting guests’ comfort and, worse yet, safety at risk. In addition, booking systems are extremely vulnerable to ransomware attacks because they process information belonging to the hotels, third-party applications and their customers.
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  • 1. Ransomware:
  • hey present further ransomware opportunities to hackers by using computers to automate functions.
  • distributed denial of service, or DDoS
  • One of the largest data breaches in history was conducted through a third-party vendor when hackers stole data from 70 million credit cards by gaining access to a mega-retailer’s network through credentials belonging to an HVAC contractor.
  • 3. Phishing scam targeting customers and hotels:
  • 4. DDoS attacks on the hotel network:
  • 2. Remote hacking through third-party vendors:
  • 5. Theft of personal information over public Wi-Fi.
  • Statistics indicate that such incidents will become more frequent, so it is not a matter of if but when the next cyber attack will occur.
  • Integrate a managed SIEM. Hotels should bring on a managed security information and event management (SIEM) platform for their remote locations to be warned right away of cyber attacks. They may also want it for inside the perimeter if they lack the expertise and resources to properly use SIEM internally.
  • Maintain PCI compliance. The Payment Card Industry Security Standards Council (PCI SSC) has put forth a set of stipulations, the Payment Card Industry Data Security Standard (PCI DSS), in response to rapid PCI expansion. Hotels should make sure they are compliant with these regulations, which require businesses to send credit-card information in a secure environment, to prevent paying heavy fines and losing data, revenue, and customer trust.
  • Install antivirus on all devices. Hotels should ensure they have reliable anti-virus and anti-malware software installe
  • Train employees. Hotels should train employees to not open suspicious emails or links inside them as they may contain malware.
  • According to the FBI, the number of cyber threat occurrences quadrupled to 4,000 per day last year from 1,000 per day in 2015
  • In addition, there are large volumes of payment card transactions between restaurants, on-site shops, spas, parking, and the front-desk, ensuring there is plenty of customer data for a hacker to compromise.
  • The number of cybersecurity incidents worldwide increased 38 percent in 2015 from 2014, according to the Global State of Information Security Survey 2016 by PwC, CIO, and CSO.
  • Hotels are especially vulnerable to this type of attack where a type of malware disrupts access to a system until a ransom is paid. This is because they often use integrated POS systems
  • Hackers can break into hotels’ payment systems through a remote access point belonging to one of its vendors, so they should closely monitor third-party access to their networks
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    This article outlines some of the main cyber attacks on the Hospitality industry. It exposes the threats due to the wealth of data stored in PMS, POS and CRM and suggests steps to take to protect against malware and randsomeware. The article further highlights the necessity for antivirus software on all devices.
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    The article describes the five most common cybersecurity risks for hotel brands such as ransomware, remote hacking and DDoS attacks. The operational elements of each risk have also been discussed. It also covers best practices that hotels and other hospitality organizations can adopt to curb breaches.
wastewaterid

<a href="https://bigbox.co.id/products/big-market">marketplace analytics</a> - 0 views

Know your market easily with an eCommerce analytics platform that allows you to know about products, market trends, competition, and quickly make smarter strategy.

Technology

started by wastewaterid on 21 Jun 22 no follow-up yet
wastewaterid

marketplace analytics - 1 views

Know your market easily with an eCommerce analytics platform that allows you to know about products, market trends, competition, and quickly make smarter strategy.

Technology

started by wastewaterid on 21 Jun 22 no follow-up yet
lande070

Recap: How the Cloud Provides More Efficient Hospitality Operations - 0 views

  • cloud technology can improve many facets of hospitality operations, boosting efficiency, streamlining operations, and improving the guest experience.
  • “Think about the cloud as the Lego bricks to build every possible digital solution for every common use case in your industry.
  • kitchen monitoring. The refrigerator temperature i
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  • e’re possibly already in the second generation of cloud where we go beyond storage and computing. We’re now moving up the stack. The next stage is stitching services together at a higher level so that as a customer, you don’t have to build it all yourself. And the second piece is to bring in partners who have the expertise, and who build into the cloud.
  • waste reduction, sustainability, also, the health guidance you have in the kitchen
  • put a sensor in your kitch
  • provide data analytics and then we can add predictive maintenance
  • the power of being able to develop, test, and iterate quickly by utilizing cloud technology for hospitality
  • “The great thing about our industry is that we actually have our customers in-house. I can speak to them, I can ask, ‘Hey, how did you like that process? How did you like to check-in? How did you like our booking engine?’ We can do live A/B testing actually and with this cloud environment, it is easy for me to try things out to easily plug it in and plug it out and see what’s working and what’s not. I can only encourage our industry to do this more. And maybe also, to ask hotel tech providers to make this possible to have some kind of testing period available.
  • a lot more people adopting cloud products who had the necessity of changing things because of the last two years when COVID struck o
  • s important to take an iterative approach.
  • organizational change. And there’s a lot of training to be needed,
  • encouraging forward-thinking team members can be a great way to boost retention and employee satisfaction. “We can also see that our business or our industry is losing a lot of very talented people. And that’s where also this change management can help
  • 91% of 1000 Travel hospitality leaders we interviewed indicated that digital cloud transformation is essential for their business, yet only 29% indicated that their business is currently ahead of the curve
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    This article summarizes a panel conversation about cloud functionality and how it can help in the hospitality industry. They point out that hospitality outlets can use cloud tech for operations, efficiency, guest experience, kitchen monitoring, waste reduction, sustainability, data analytics, predictive maintenance. They highlight that while 91% of hospitality leaders say that cloud is essential, only 29% would say that their company is on track, and that companies need to bring along employees for the advancements.
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