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Evolving Technologies To Drive Competitive Advantages / Arthur Andersen - 0 views

  • The technology life cycle provides a model to assess how and when companies and individuals adopt new technologies. Pioneers are generally the first to acquire new technologies and take the greatest risk. A second category of technology users -- leaders -- adopt relatively unproven technologies, but the risks are known and accepted.
  • In terms of costs and benefits, the best balance appears to be with the leaders who invest significantly less than pioneers and incur reduced risks, yet their technology investments can yield similar benefits.
  • The desire of operators to improve the guest experience.
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  • Optimally, hotel organizations should be able to reduce IT costs, leverage investments in PCs and improve staff productivity. In addition, client server technology sets the stage for the still more sophisticated technologies of the next decade in which guests will have greater access to in-room technologies, and fully integrated systems using a common database will be the norm.
  • client server technology. This technology will bring no less than the dismantling of the management information system (MIS) paradigm as we have known it, more completely democratizing access to information than at any time in the past.
  • Client server technology is probably the most viable strategic option for medium to large multi-property owners and operators as technology upgrades are made.
  • The potential to improve operating efficiencies.
  • Guest services accessed by the guest typically involve the use of the in-room television remote control to select from a suite of interactive programs and services. Guests can navigate easily through multi-media video and audio, and be automatically connected by phone to outside services.
  • involve a PC running a front-end application that allows access to outside services, as well as access to guest-specific information maintained in a central repository or database. In either case, the method employed is driven by the guest familiarity and comfort in using technology.
  • better target a hotel's customer base.
  • Client server technology now permits a hotel chain to maintain one single customer database which can be accessed by all of the properties connected to the server over the network. In addition, far more data can be collected about the customer and his spending, making the database much more powerful as a focused marketing tool.
  • Technological advances thus have the potential to generate a range of benefits critical to remaining competitive, and ultimately driving expanded market share and profitability. Nevertheless, the barriers to increased investments in technology by hotel owners and operators can be daunting. These include general resistance to change, lack of available funds or manpower to invest in technology, and a perceived inability to quantify benefits.
  • investments in technologies and effective application of these technologies in hotel operations and services will become one of the most decisive factors differentiating successful hotel organizations globally in the years ahead.
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    This article discussed about the advantages the technology bring to hospitality industry and why it is important for hotelier to make investment in IT. Technology life cycle provides a model for companies to assess when to adopt new technology. The best balance between the investment costs and benefits are the leaders who invest less then pioneers and incur reduced risks. Hotel technology investment is critical today for the following areas, improve guest experience and improve operating efficiencies. Then the article continue to discuss the development of technology in the last and what the new technology investment brought to the hospitality industry. For example the client server technology brought the integration in the 1990s, more advanced and well-integrated system for on-stop guest services and database marketing. Technology advances have the potential to generate benefits critical to remaining competitive and ultimately driving expanded market share and profitability. The barriers to increase investment in technology by hotel owners and operators include general resistance to change, lack of available funds or manpower to invest in technology and perceived inability to quantify benefits. As a result, investments in technologies and effective application of these technologies in hotel operation and services will become one of the most decisive factors differentiating successful hotel organizations globally in the years ahead.
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Keep your data safe when connecting to public wireless hotspots | Gadling.com - 0 views

  • Any time you connect to a public Wi-Fi hotspot, almost every single piece of data you transmit can be picked up by anyone within range of the same network.
  • Create your own secure connection with a VPN
  • Don't share files on your computer
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  • Firewall your computer
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    Like the tittle said, this article introduced some basic methods to keep data safe when connecting to public wireless hotspots. The author pointed out that whenever we connect to public Wi-Fi hotspots, most single piece of data can be picked up by anyone within range of the same network. It is very important to keep our data safety especially in the public place. The author introduced ten methods to protect data safety. It included turn off "auto connect", don't share files on computer, get a 3G or 4G adapter, create your own secure connection with a VPN, connect securely to your home PC, then connect to sites you need, firewall your computer and so on. During introducing the methods to protect the data, the author also told basic knowledge about how the data will be picked up by others.  In the part of don't share files on computer, the author pointed out that many people choose home network when they are connecting into public Wi-Fi which can let other people stole the sharing files. Also the firewall for the computer is really necessary to protect the data in the computer. Finally, the author told an easiest implementation which is restrict what you do on Wi-Fi. People should not do anything on Wi-Fi that you wouldn't want to share with anyone else like bill payments. It can let other people know your account and password when you make payments through public Wi-Fi.
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Top 2012 PMS Trends: NORTHWIND Showcases Guest Loyalty for Independents, Maestro Cloud ... - 0 views

  • The Property Management System (PMS) trends topping the list in 2012 are Mobile optimization for management and guest-facing systems
  • Many independent operators are leveraging remotely-hosted cloud platforms to reduce expenses, create operating efficiencies, secure cardholder information, and to have instant remote access to their property or hotel group’s data
  • NORTHWIND helps independents generate greater revenue by providing a complete mobile-optimized online presence and eBusiness services for hotels that do not have their own mobile or online initiative.” 
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  • “Mobile web access from smartphones will surpass traditional PCs by 2013 according to Gartner Research,”
  • The Property Management System (PMS) trends topping the list in 2012 are Mobile optimization for management and guest-facing systems ;
  • Mobility is the second top trend in 2012 PMS technology.  “Mobile web access from smartphones will surpass traditional PCs by 2013 according to Gartner Research,”
  • reservation software tools; hosted solution options for reduced IT investment; and Guest Loyalty systems to keep guests coming back. 
  • Maestro’s hosted PMS is a solid, reliable alternative to property-based platforms that saves operators money and streamlines operations
  • PMS) trends topping the list in 2012 are Mobile optimization for management and guest-facing systems ; Direct Web and Social Media Booking
  • NORTHWIND helps independents generate greater revenue by providing a complete mobile-optimized online presence and eBusiness services for hotels that do not have their own mobile or online initiative.”  
  • Maestro’s Guest Loyalty System with online capabilities is the first application to offer independents the same benefits as major chains to recognize, reward, and retain guests.
  •  
    This article discusses some current trends in property management systems and how Maestro by NORTHWIND is ready to deliver. Maestro by NORTHWIND is a PMS used by many independent hotels and resorts and offers 20 integrated modules. One of the top trends for 2012 is mobile optimization for management and guests. More and more people are turning to mobile apps for personalized services, and express check-in and check-outs. Maestro Xpress Check-In App allows properties to use iPads and other tablets to do this anywhere there is WIFI. Maestro's App will also allow managers access to reports, and real-time activity from anywhere allowing managers more control over their business. Another growing trend is cloud PMS. Maestro has a cloud based system that claims it can increase productivity at the same time reducing costs. Managers can manage multiple hotels from a single location and reduce costs because they won't have to maintain an in-house PMS. There is also a steady increase in direct online booking from mobile apps and social media sites. Maestro Web Connection reduces the commissions paid to online travel agencies and 3rd parties by allowing guests to book reservations directly. Another way Maestro helps independent hotel chains is by offering them a guest loyalty system to help them offer some of the same incentive and reward programs offered by larger hotel chains.
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    Northwind Maestro leads the innovations of industry. Cloud system platforms are not just for the large chains. Small, independent operators also can use web-enabled platform with lower cost. Mobile is another trend of PMS innovations. Customers can check in and checkout on iPad by using Maestro Mobile Apps. In addition, direct-booking online from Mobile is the third top trend in 2012 PMS technology. Maestro's Guest Loyalty System with online capabilities is the first application to offer independents the same benefits as major chains to recognize, reward, and retain guests.
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    Seeing the rapid development of mobile devices and social media, hoteliers are connecting PMS with mobile devices and social media. NORTHWIND Maestro™ is a kind of software which satisfies hoteliers' current requirement. NORTHWIND Maestro™ is an Internet-based PMS. It brings plenty of benefits to hotels. To illustrate, Maestro can reduce cost, create operating efficiencies, secure cardholder information, and to have instant remote access to their property or hotel group's data. Furthermore, since more and more people are using mobile devices to book rooms, make dining reservations or some other services, Maestro also develops mobile apps. "The Maestro Mobile App enables operators to wirelessly connect to their Maestro centralized system and provides access to management reports, real-time activity and other features found in Maestro." Maestro also thinks of customer loyalty by tracking customers and establish database.
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Social Media and Technology Trends and the U.S. Foodservice Industry : Packaged Facts - 0 views

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    Technology has opened a new door to the consumer's lifestyle, and a great opportunity for the restaurant owners to make a significant profit; people are using the PC via internet and the mobile devices (smart phones) to place food orders and right away make the payment of their order getting the receipt via email. Consumers can see the menu and pictures of the different dishes with the description of the ingredients of each one and nutritional value. Consumers can place the food orders while they are in their office, school, home, etc. Also, social networking sites are playing an important tool for these restaurant owners in their marketing strategy, it helps to create brand loyalty, inform the consumers for the new events, and also advertise the job opening.
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How to prepare your PC for Windows 8 - 0 views

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    Windows 8 is due to be released to consumers on October 26. Priced at just $39.99, the upgrade is surprisingly affordable. If you're thinking about upgrading to Microsoft's latest operating system, now might be a great time to start your preparations.
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Prospera Hospitality Leverages Centralized Financial Accounting to Achieve Investors' B... - 0 views

  • formance
  • Each of our ownership groups has different goals; some want to maximize cash flow; others are focused on value appreciation
  • We use Profitvue hotel software to create customized financial statements, balance sheets, and to generate daily reports that give us an instant, clear picture of each property
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  • Prospera utilizes the Profitvue web-based enterprise accounting and performance management
  • generates individual and multi-property general ledger, enterprise resource planning, accounts payable, statistics, and financials.  
  • generates
  • We work to achieve their individual goals
  • Our investors have specific individual reporting mandates, and it is essential our accounting system has the strength and flexibility to provide these
  • Prospera’s corporate team regularly consolidates financials for investors with multiple properties
  • Comparison reporting is an excellent tool to spot best practices and apply them where appropriate to boost investor value,"
  • Cloud-based system adds multi-flag, multi-property accounting flexibility S
  • Prospera opted to run its accounting software as a web-enabled ASP solution
  • Our smaller properties do not have to install the software or be responsible for upgrading or backing it up."  Properties require only a PC and Internet connection to access the accounting package
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    Prospera Hospitality is a successful hospitality operator with 18 properties under the most recognized flags of the industry. In the article it is said that one of the reasons for this company's success is its centralized accounting software that allows them to create flexible financial reports. As different owners have different goals, thanks to its flexibility they are able to deliver them personalized reports. The software that is use by Prospera is Profitvue web-based enterprise accounting and performance management that generates individual and multi-property general ledger, enterprise resource planning, accounts payable, statistics, and financials. This software also generates side by side reports that help owners compare the performance of each hotel and identify problems or successful practices. Being a cloud based system creates a great number of advantages for this hospitality operator. As some of their properties are small with select services they don't have the resources to support on- property software. The software is installed on bigger properties and in the smaller ones only a PC with internet connection is needed.
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2012 Best Pos System Comparisons and Reviews - 0 views

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    Whether you are looking for a web-based or software-based POS system, you will want it to be a complete package. It should not only improve customer satisfaction, but also meet your needs as a retail business. The following criteria are what we looked for in these systems to meet both points. This article provides 10 Pos systems, and all of them are above good level in experts' and customers' eyes. It offers a detail analysis from hardware aspect which should include a PC or module, display, keyboard and mouse, high-quality cash drawer, barcode scanner, credit card reader, receipt printer and label printer, from the inventory & Other Features that will help track, organize and supply your inventory, from the customer tracking & labels that is quite beneficial to be able to retain customer information for future transactions, from employees & security that has multiple levels of security access and password protection, from help & support that provide training, technical help and warranty.
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What Accounting Software Features Matter Most to SKY Hospitality & Widewaters Hotels? |... - 0 views

  • KY assessed several performance management systems to identify a financial system that best supported the company’s expanding needs. “We felt the Profitvue solution and Aptech’s support and service team were superior to the other systems we evaluated,” says Bush. “SKY will have Profitvue and Execuvue fully deployed in nine Microtel Hotels by the end of the first quarter 2011.  We will interface Profitvue with our property management systems for a seamless data exchange and greater efficiency.”
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    SKY Hospitality and Widewaters Hotels select ed Aptech's Profitvue enterprise back office solution to provide accounting processes across multiple-branded properties. SKY Hospitality: performance-based decision making. This could provide a hotel-specific accounting system to grow their business and enhance their resource panning. Comparing with other performance management systems, the Profotvue and Aptech's are superior to others. Widewaters Hotel: "solid accounting". The evaluation from the industry consultants showed that Aptech was the most experienced hotel accounting company, its systems were solid and it provided excellent professional service.
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    After owning and developing properties for Hilton, Marriott, and Starwood, Widewaters recently launched its own management company. "Aptech has a track record of supporting hundreds of hotels and multi-property groups," says Arigo. "They also have experience with the largest chain flag operations.  As we expand our management organization, we can rely on Aptech to provide systems that support our growth and are easy to use." Profitvue handles single hotel operations, and multi-property and multi-company accounting.       Profitvue is available as a standalone application or as a thin-client Internet-enabled ASP hospitality back office solution.  Aptech hosts the application at its secure data center and manages responsibility for data backups and system maintenance. Hotel operators require only a PC and Internet connection to manage all their property financials, corporate accounting, and reporting needs.
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The Future of Property Management Systems - 2 views

  • Ask anyone — from the front desk clerk to the GM — property management systems (PMS) are old, antiquated, and haven’t seen much innovation over the last 20 years. This is because they are one of the stickiest solutions a hotel can have. Switching costs are high due to licensing, hardware and training. This is all about to change though. Here is why:Licensing prices will come down to earth as the market becomes more competitive and Software as a Service (SaaS) will become more acceptable.PCs will continue to disappear since the next generation PMS will run off tablets or even smartphones. Welcome to the “post-PC world,” as Steve Jobs would say.As consumerized enterprise software becomes more prevalent, the PMS will become as intuitive as the iPhone. Training costs will take a deep dive if not disappear at all. Gesture, touch and voice will replace the keyboard and mouse.ATRIO by PAR Springer-Miller, InnRoad, and RoomKey are some of the companies leading the way. It’s only a matter of time before others jump in.
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    This article discusses the future of PMS systems as the author sees them. It is hard to think that properties would be able to switch PMS systems so easily due to many years of data being stored on the system. Companies like Marriott and Hilton have massive PMS systems that would have to be transferred. While I could see these systems moving to the tablet systems, it would take quite a bit of work to do so. Training would still be ab issue as well, but the updated systems would make it a quicker training process.
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Travel Agents Increase Use of GDS to Book Hotel Rooms - 3 views

  • Advanced Search Search Products & Services    News Releases Close Send a release Member sign in Become a member For bloggers For journalists Global sites Products & Services Knowledge Center Browse News Releases Contact PR Newswire
  • he leading global provider of revenue generating solutions for hoteliers, clearly demonstrates how crucial Global Distribution System (GDS) platforms and GDS Shopping Displays are to travel agents:
  • 84 percent of respondents indicated that they were using their GDS platform the same amount or more often than in the past, with 35 percent stating that they are using GDS more.
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  • where 26 percent of travel agents stated that they used their GDS platform more often than in the past and 19 percent said they used the GDS Shopping Displays more often than before.
  • "Travel agents are increasing GDS hotel use, and have once again confirmed their confidence in GDS Shopping and Booking Displays,"
  • Travel agents in 25 countries across the Americas, EMEA (Europe/Middle East/Africa) and Asia/Pacific regions who subscribe to one of the four major GDS systems were asked to participate.
  • n the survey, travel agents worldwide also indicated that promotional messages are effective and often prompt bookings: 66 percent of all travel agents surveyed who were aware of promotional messages requested additional information by looking at the screen attached to the promotional message.
  • "This survey definitively shows that promotional messages are not only an excellent way to reach travel agents, but also a valuable sales catalyst,
  • s the leading provider of revenue generating solutions for hoteliers across the globe. TravelClick offers hotels world-class reservation solutions, business intelligence products and comprehensive media and marketing solutions to help hotels grow their business.
  • is one of the fastest growing marketing research firms in the United States. With offices across the country and in Europe and partnerships with many of the largest companies in the financial services, consumer package goods, automotive, healthcare, media, technology and travel and leisure industries worldwide, PMI also offers advanced advertising and brand measurement along with direct marketing expertise.
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  •  
    In the article, "Travel Agents Increase Use of GDS to Book Hotel Rooms," it talked about how the leading global provider of revenue is generating solutions for hotels, it shows how important GDS platforms are to travel agents. "84 percent of respondents indicated that they were using their GDS platform the same amount or more often than in the past, with 35 percent stating that they are using GDS more." Back in 2009, when the last study was conducted, about 26 percents of travel agents said that they used their GDS platform more often than in the past. This study also states that the annual GDS shopping displays will be over $50 million in 2011, which will increase more than a million bookings compared to 2010. There was another survey that was done and they surveyed different travel agents from across the world that were subscribed to a major GDS system. In the survey the travel agents indicated that promotional messages are effective and often prompt bookings. Out of the travel agents they surveyed, 66% said that they were aware of the "promotional messages requested addition information by looking at the screen attached to he promotional message." From this survey it showed that promotional messages are an excellent way to reach travel agents and from reaching the agent, they also reaching the customer, it's a win-win reaction.
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    I enjoyed the part about brand and promotional messaging, that is always a lure for me. When I see an attractive offer, evern If I'm not interested in booking or going to the destination, I often click on it anyway just to see the offer. It is a very effective marketing tool.
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Green IT | Green Hotelier - 2 views

  • Reducing energy, emissions and waste are concepts that have been around for many years, but one area that is often overlooked is information technology (IT).
  • it was estimated that 360 million computers were manufactured.
  • quiring over 10 times its weight in fossil fuels to make.
    • cleon087
       
      Computers waste a lot of energy and parts
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  • 22kg of toxic chemicals, 240kg of fossil fuels and 1,500 kg of water.
  • consuming 15% of the total electricity used in offices
  • 50 million tons of e-waste was generated worldwide, but only 13% was recycled. US Environmental Protection Agency
  • Reusing working computers is up to 20 times more energy-efficient than recycling them
  • hich utilises the naturally cool environment below ground to reduce power consumption, and increase energy efficiency.
  • o date, more than 28,761 IT assets have been recycled (waiting for latest stats), which equates to 629,408lbs of e-waste diverted from landfill.
    • cleon087
       
      I wonder where is the recycling actually taking pace
  • Big hotel companies have wised up to the costs involved in operating inefficient hardware and are driving system changes to cut wasteful expenditure.
  • nt. A data centre’s life expectancy is relatively long so it is imperative it is built to the highest standards in terms of efficiency as any excess energy use will lead to significant cost implications over the years.
  • most energy-efficient data centre possible.
  • Get the right equipment.
  • Only get the data storage capacity that is currently required and forecast for the lifespan. Many d
  • Don’t have servers or equipment that will not be used.
  • , such as water cooling.
  • allows a single user to access several physical devices on one terminal. A computing device dedicated to an individual member of staff or allocated for one software application is highly inefficient and expensive. Virtualisation consolidates resources, requiring less power and cooling.
  • cloud computing
    • cleon087
       
      We discussed this in class about the benefits of it.
  • e. Once you know what’s using the power, focus on why and whether it’s possible to reduce consumption. Spotlight on Fairmont Hotels & Resorts - T
  • into account not only the initial outlay cost of hardware, but also the running costs.
    • cleon087
       
      It's not only important to know the start up cost but what it cost to maintain it.
  • e up to 30% more energy, making it significantly more expensive when looking at the total cost of running that appliance during its lifespan.
    • cleon087
       
      It doesn't seem obvious but getting something cheaper will cost heavy in the long term.
  • investigate options to upgrade with the latest energy-efficient components to extend appliances’ working life and efficiency
  • Green labels
  • Data centres last 30-odd years and you can’t go back in and fix them, so they need to be efficient. Over time, this saves money as they run efficiently. Servers have to be Energy Star-compliant or I won’t even talk to vendors.”
  • is to reuse, not recycle
  • and flat screens often being replaced well before the end of their shelf life and ending up in landfill, it’s imperative that the most is made of these materials by reusing them productively.
    • cleon087
       
      Normally people just upgrade because something new came out instead of using it until it stops working.
  • Dumping e-waste on developing countries was until recently commonplace, and it has caused huge environmental problems and harm to human health in countries such as Ghana and China. But new legislation, including the EU WEEE Directive and the 2010 US Responsible Electronics Recycling Act, has stopped countries from being able to export e-waste.
  • dopted a scheme where the cost of recycling an electronic item is included in the purchase price. In Switzerland, they’ve been able to return all electronic waste to their place of purchase since 2005, and in the European Union, Taiwan, South Korea and Japan manufacturers must by law recycle 75% of the e-waste they produce.
  • Smaller, more efficient processors.
  • which have greater memory storage capacity while requiring less energy and space. They are due to be on the shelf in about three years.
  • pecialist data centre design.
  • all sizes are starting to view IT outsourcing as a viable option to gain flexibility and reduce short-term costs and increase transparency of cost structures and processes.
  • 6. Water cooling
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    Green IT is an aspect of technology that many people do even consider when thinking about sustainability. According to Computer Aid International, "The production of a computer requires 22kg of toxic chemicals, 240kg of fossil fuels and 1,500 kg of water. 80% of life-cycle energy use is accounted for before we even switch a PC on for the first time." This statistic alone should be enough for us to take action. Marriott has started taking action, however. They created an underground data center where the power consumption goes down and efficiency goes up. Cloud computing is also a massive help due to the fact that the physical software wont be on the desktop computers or laptops being operated so the power consumption will be lowered there as well.
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    Green IT is an aspect of technology that many people do even consider when thinking about sustainability. According to Computer Aid International, "The production of a computer requires 22kg of toxic chemicals, 240kg of fossil fuels and 1,500 kg of water. 80% of life-cycle energy use is accounted for before we even switch a PC on for the first time." This statistic alone should be enough for us to take action. Marriott has started taking action, however. They created an underground data center where the power consumption goes down and efficiency goes up. Cloud computing is also a massive help due to the fact that the physical software wont be on the desktop computers or laptops being operated so the power consumption will be lowered there as well.
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    This article focuses on the importance of having green IT in business. It shows example of other hotels that have already adopted green IT. Not only this but it offers tips for businesses that are looking to adopt green it. It highlights the issue of recycling computers instead of reusing it . They recommend to use the appliance until it doesn't work.
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Greening your IT infrastructure | Green IT Best Practices - 1 views

  • Incident
    • lvela051
       
      Ways to make office spaces more "green."
  • going green makes good business sense because it cuts costs in many areas.
  • Many forward-thinking organizations have already developed strategies to incorporate green IT factors into their everyday business decision-making processes. Stretching far beyond just facilities and information technology, leading companies are creating holistic green IT plans that include the Finance, Purchasing, and even Human Resources departments.
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  • Chances are that your IT department is directly and indirectly one of the largest power consumers in your company.
  • The benefits range from lower costs to happier employees:
  • Reducing environmental impact.
  • Lower operating costs.
  • Improved morale and workplace health.
  • Improved company image.
  • Lower capital costs.
  • Consolidate
  • Rightsize.
  • The five principles of green IT
  • use devices that perform more than one function so that you only have one device to power.
    • lvela051
       
      Multi-purpose device helps with reduction of excessive amounts of IT systems.
  • Virtualize.
  • Virtualization is one tool you can use to consolidate multiple workloads onto a single server while making it easy to move them from server to server in order to balance workloads or take systems offline for maintenance or replacement.
  • “Where to start?” You start by taking a baseline measurement of where you are today, making incremental improvements, and measuring the impact you’ve had.
  • Manage your waste stream
    • lvela051
       
      Always make sure to reuse before recycling. If it comes to recycling, make sure to dispose properly where no environmental harm is done to the community.
  • Your network connections (and power) come in at the top, meeting a core router that’s probably in your data center. (You may have a data center, or you may have a closet, but you probably have some place with a set of central switches, servers, storage, and backup devices). The tree gets wider as your network fans out to your offices, where you may have an IP phone and workstation in each office, plus copiers, fax machines, and printers in common areas.
    • lvela051
       
      Important to know how everything connects to be able to see what is really needed.
  • Techniques for greening your office space.
  • Use one PC per employee, and size the machine to the task being performed.
  • LCD monitors are the norm today.
  • Set up sleep schedules on your PCs and your monitors;
  • Consider the waste stream that office equipment generates.
  • Measure.
  • Measure your energy consumption
  • Set goals
  • Make incremental changes
  • Measure again to evaluate
  • Repeat.
  • Control.
  • Get Experienced Help.
  •  
    The article explores the concept of "Green IT" to help reduce the amount of energy and e-waste and make it more sustainable. The five principles mentioned in the article are to: Rightsize, consolidate, virtualize, measure and manage e waste, all used to be able to operate a better IT system that works efficiently to reduce energy consumption. Also providing a visual representation of an IT infrastructure to break down how it works and providing ways to reduce power and purchase of each structure. Some ways mentioned where to create a new data centres, installing new printers and purchasing energy-efficient equipment to reduce consumption and also cost of energy. The idea is to become more aware of how to start change and be able to control and monitor the IT used to make it more sustainable and minimize "ecological impacts." Based on the article and the quick evolution of technology, i don't think we can stop the use of IT systems but there are ways to reduce and monitor the amount of IT systems. One point that was not mentioned was "cloud computing" which seems to be an effective strategy set in place to reduce the amount of IT systems used within business. Not only does it reduces the hardware costs but also saves energy from having several systems to locate information.
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Wedding Planning Technology for Hotels - 1 views

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    This article is introducted about wedding planning technology in today's hospitality industry. In 2011, the global wedding industry was valued at $320 billion, a large slice of which was money spent on hotels as a wedding venue. And many large hotel brands have wedding planners on hand to help couples organize their big day. Generally, it's natural for consumers to look for digital information. And hotels provide touchscreen technology. It would be served content of your own design from a PC or laptop in the hotel. What is more, it invites couples to explore the hotel as a wedding venue, and offers content that engages minds with the possibilities, such as wedding checklists, a space calculator and availability calendar. And installing a touchscreen system is not complicated. Content is controlled and published to the screen using digital signage software, which can be downloaded from reputable providers for free. In a word, this new wedding planning technology is good for both hotels and consumers.
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TOP Hotel Technology Trends in 2012, by Ted Horner - 0 views

  • 1. The iPad Revolution This device in my opinion is going to redefine how guests are going to use technology in hotels in the future particularly in the guestroom. Consider these points
  • Many hotels Wi-Fi systems are suffering from a lack of available bandwidth and as result are getting overloaded as guests wish to download their own content.
  • guests want the same technology experience they have at home or office and if they have a bad experience may not return to hotel
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  • With the increasing demand for more bandwidth and the subsequent costs to provide this it is in my opinion going to be difficult for hotels to agree to offer anything other than a limited free Wi-Fi mainly for emails.
  • IPads that are made available to guests to use in the guestroom open up a world of new opportunities for hotels to deploy in guestrooms to handle the following applications:
  • 2. Mobility Mobile devices are now part of our everyday life and for many travelers they are now replacing the laptop, PC, telephone, kiosk, and boarding pass as part of the booking activity. A guest’s handheld device is now an integral part of the entire journey, not just from pre-trip planning and booking, but through the actual trip itself.
  • 3. Cloud Computing There has been a lot of talk about this subject and I believe 2012 will be when this technology takes off as a number of PMS vendors release their cloud version where hotels will have the ability to access their major software applications on a web browser.
  • 4. Social Media Wikipedia defines Social Media as “media designed to be disseminated through social interaction, created using highly accessible and scalable publishing techniques.”
  • 5. Hosted PABX For many hotels one of the largest capital expenditure has been the PABX. In the past revenue from guest phone calls justified this large capital outlay but the advent of mobile phones and the cost of making calls from a hotel guest room have left hotels reeling from the costs of providing and maintaining this service.
  • 6. Energy Management (EMS) With the cost of electricity continuing to raise hotels have to start looking seriously at more sophisticated systems than the traditional magnetic stripe cards in the slot.
  • 7. Lighting Another major contributor to excessive power bills is the type of lighting that is installed in hotels. With replacement of lights to LED and Halogen hotels can save up to 30% and have lights that have a long life up to 12,000 Hours
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    The rise and rise of consumer technology and the increasing take-up of this technology by our guests combined with the shorter life cycles of this technology creates considerable challenges for both operators and owners of hotels. In the past we stayed in a guest room to experience technology that we could not get at home but now this changed completely and in most instances the reverse is true today where what we have at home is far superior to anything that is in hotel guestroom.
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Opportunities for the Hospitality Industry in Cloud Computing | CloudTimes - 0 views

  • cloud computing can greatly lower the time requirements and cost of entry for hotels, as it gives a very pliable scale of computing power that can be distributed across different streams in a relatively short amount of time.
  • cloud computing can greatly lower the time requirements and cost of entry for hotels, as it gives a very pliable scale of computing power that can be distributed across different streams in a relatively short amount of time
  • It can also provide immediate access to hardware resources without needing any capital investments upfront.
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  • they only need to pay for the exact amount of computing power and storage that they need.
  • saves on training
  • data is safe from physical damage due to the cloud provider having redundant and off-site backups.
  • customers only need to learn how to use the systems on an end-user level.
  • the service is ready to use once they acquire it from the provider.
  • time to market of new systems through affordable pricing,
  • xtend the life of their existing systems
  • Hotels are yet to learn on how to extract data and interpret it to provide each of their customer a personal service without having to spend a lot.
  • Examples of these include Spa and Salon appointment systems, POS and restaurant ordering systems that can be migrated to the cloud and accessed on a mobile phone, a PC, or a tablet, so that guests can start booking appointments or ordering food from the comforts of their rooms, so that everything will be ready by the time they reach the establishment.
  • The cloud can provide many hotels the capacity to partner with travel agencies, offbeat recreational companies, entertainment companies and others.
  • One of the weaknesses of the many hotels is their inability to stay connected with their customers after the customer left their hotel.
  • It helps reduce costs and resources
  • It shortens the deployment process
  • Strengthens security
  • Makes information accessible
  • Data for a personalized service.
  • Taking down geographical barriers
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    Advancements are growing enormously throughout every field of the working industry. Hotels have now adapted to using cloud computing in many hotels and it's really shaping how data and analysis are being kept and processed on day to day basis. Some pros of this idea are that companies save money because they only pay for the amount of cloud they use, they save money on training, and it's safe from any physical damage. I feel this is a very good investment for any company because what company doesn't like saving money in many areas? A weakness in the hotel industry is, companies don't know how to give, customers that are on a budget, the same amount of attention and personal service that they do for a high priced customers. The cloud can solve this and many other problems by knowing what the people like and giving it to them by not spending more money. Cloud computing can even kept customer happy when they are not even checked in the hotel, which is a plus on both ends. All in all, cloud computing expands any company, whether it be with other companies for networking or just helping inside of their own company by saving, it's definitely the way to go.
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Security Expert Exploits Hotel Network Vulnerabilities | Top Stories | Hospitality Maga... - 0 views

  • IP Telephone
  • unplugged the IP Phone and plugged the phone's Ethernet cable into his laptop. It booked up to his Backtrack Live CD
  • Jason Ostrom, Vigilar senior security consultant, was given access to a hotel room and told to find out if he could break into their corporate network through the IP TelephoneÃÆ’Æ'Æ'ÃĥÂ.ÃÆ’Æ'Â.ÃÆ’.Ã.•¬Ã…¡Ãĥ¬ÃÆ’Æ'Â.ÃÆ’.Ã.•¬Ã…¾ÃĥÂ.s network connection
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  • Jason was able to penetrate through to the data network by using a combination of techniques he calls VoIP Hopping. This type of VLAN hopping attack is just one of the attack vectors being used by attackers today
  • As traditional voice and data networks converge, more avenues of attack open up
  • A regular PC should never have access to the Voice VLAN
  • Defense methodologies are in their infancy and are sure to improve in the near future
  • protect against VoIP attacks Ostrom recommends putting a firewall between the Voice and Data VLANs. By putting the Voice VLAN on a separate DMZ of a firewall, many current attacks can be thwarted. It is important to lock down the firewall so that only protocols used by IP Telephony are allowed to flow
  • Intrusion Prevention System (IPS
  • VoIP Hopper is available at http://voiphopper.sourceforge.net.
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    An unssuspecting person check into a hotel like any normal person would. The ever so common exchange, credit card for room key took place. The only difference was that the person that checked had done so with other intentions. The "guest" utilized an IP Telephone that was in this hotel room to hack into the hotel credit card database and steal credit cards, transmit them to a foreign country and then have money transferred to his offshore bank account. This happened but at the hands of Jason Ostrom, aa Vigilar senior security consultant. Ostrom was able to unplug teh telephone in his room, plug in the phone's ethernet canle into his laptop and hack away. Of course, he did this as part of his job in testing a company's security agaisnt viral hackers. His company offers free security testing using a downloadable software called VolP Hopper This article was extremely interesting because as a frequrnt traveler as well as a perosn in the hospitlaity industry I was very shocked at the ease that the credit card information could be stolen. When it comes to credit card security it is of the utmost importance for companies to be PCI compliant and spend whatever it is necessary to safeguard the information of their customers. The detrimental damage that a security breach can have on a person can be debilitating as leaders in the hospitality industry we must do everything possible to prevent attacks like this from happening. made me become extra cautious about using my credit cards.
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Hardware subsidies for POS systems? - 0 views

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    Subsidizing a product to get a long-term use commitment from a consumer base is nothing new; it existed before high tech hardware was made affordable by software or service agreements. Think about the razors you buy, assuming of course that you're not a fully bearded male. The initial cost of the razor isn't all that expensive, but replacing the razors for a month costs upwards of twice the razor itself. And if you've shopped for a printer lately, you know the same strategy applies here. The printer itself isn't the greatest expense over the life of the asset; the ink, which is required and usually specific to the device itself, is where you will spend the most money. The most well known form of subsidization, or at least most glaring, comes from the coupling of cell phones and cell service providers. An iPhone, for example, costs a lot more than most people actually pay for it. The new iPhone 5, the basic version with 16GB will run you $649. Not to mention the cost of new adapters, chargers, cases, etc. However, if you commit to (or renew) a two-year service contract with AT&T, Verizon, or Sprint, the phone itself costs $199. How does this work? The same way the printers and printer ink work. The service providers (i.e. AT&T) subsidize the majority of the cost of the phone in order to lock customers into a contract that ends up costing much more in usage and data charges over the life of the contract. The idea is to make the cost of entry relatively cheap. Then, the cost the company loses at the initial purchase is recouped through purchases, or service charges, over the long term. Unscrupulous? Not really, although some would say so after receiving their phone bill. But that has more to do with not being aware of the stipulations of the contract you sign to get the cheaper phone at the outset. Although I personally find it annoying, I try to look at as something akin to amortizing the asset, and remember that, at least for me, a monthly fee
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The Online Point-of-Sale System Revolution - 0 views

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    This article talked about the development of cloud based, online POS systems and the benefits of using online POS systems. Online POS systems store all data on remote servers in the cloud, which take all of the best functions of traditional POS systems and bring them into 21st century. Online POS systems have many benefits. In addition to security of data, they are usually compatible with any Internet-enabled device with a browser, including desktop and laptop computers, iPads and other tablet PCs, and even most smartphone models. What's more, online POS systems allow users to access data anytime, anywhere, putting them directly in touch with the day to day operations of their businesses 24/7. More than anything, cloud-based POS systems provide business owners with more freedom. The freedom to choose their own hardware, the freedom to sleep at night knowing their data is secure, and the freedom to access this data on the go from whatever device is handy.
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Prospera Hospitality Taps Centralized Accounting to Achieve Investors' Business Goals |... - 0 views

  • A key part of the company’s success is its centralized financial hotel accounting software platform that enables Prospera’s team to track each property’s daily performance and deliver flexible reporting. 
  • Our investors have specific individual reporting mandates, and it is essential our accounting system has the strength and flexibility to provide these
  • “Profitvue’s cloud-based platform is a real benefit,” says Breed. “Our smaller properties do not have to install the software or be responsible for upgrading or backing it up." Properties require only a PC and Internet connection to access the accounting package. 
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    This article talks about one successful third-party property manager company Prospera Hospitality and the accounting system it chose Profitvue which is provided by Aptech Computer Systems company. Prospear Hospitality has 18 branded and independent hotels and resorts as customers, each one of them has different requirements, so chose a powerful accounting system which can generate all kinds of financial reports is very important, and obviously Profitvue system is qualified. Besides providing detailed and flexible reports, another success secret of Aptech computer Systems is Side-by-side comparisons. With the information of comparison report, property owners will have a idea that how they are doing compares with other peers and can also identify issues which put them on disadvantage positions of the industry. Another benefit Profitvue provided is its cloud-based feature. Small business owner can also enjoy excellent service of Aptech computer systems company although they may can not afford on-site system installation, by accessing Profitvue's cloud-based platform. Yes, another strong example that cloud computing is a growing trend.
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Invitation to trial the free, open beta of CertiVox's new secure information exchange p... - 0 views

  •  
    (First I would like to say I am not promoting this program in any way. Because this article talks about security that is the only reason I use this article.) Security is a word that is spoken about very often; it is on people minds everyday and maybe every second. Privatesky, online cloud base security software, claims to have the best security system on the market. The service is free, fast, one-click encryption for messages, files and information. The security software is activated by a click of a button from within Outlook, a web browser or via any browser-based application on a PC, MC tablet or Smartphone. HTTPS is a very secure system and Privatesky claims to be better.
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