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kuhang

Hotels Go Green via Smart Computing | Business Article | MBA Skool-Study.Learn.Share. - 0 views

  • Smart Computing is the integration of hardware, software & networking technologies that provide systems with the unique capability to perform real-time advanced analytics.
  • This facilitates intelligent decision making on actions that can be taken in the real world to optimize resource utilization.
  • Smart Energy Utilization
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  • Smart – HVAC System
  • Smart – Demand Controlled Ventilation
  • Smart – Air Conditioning and Heating
  • Smart – Lighting
  • Smart Renewable Energy Generation
  • Smart Water Management
  • Smart Watering of Lawns
  • Smart Showering
  • Smart computing is the new generation of technology. It builds on top of existing technologies, the capability of real time situation awareness and automated analysis
  • Eco-hotels will procure eco-aware devices in the market to gain the respect of customers and the confidence of environmentalists.
  • This increases the feasibility for eco-hotels to adapt to changing needs as they expand and go green
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    In this article, we can learn some cases of hotel green computing. The advantages of smart computing are showed clearly through these cases. Hotel with green computer technology has a better developmental prospect in the future.
anonymous

6 Mega-Trends in Hotel Technology | News | Hospitality Magazine (HT) - 3 views

  • Technology has become critical to attracting and retaining hotel guests, and today that means investing in a wide range of solutions that create immediate and personal engagement.
  • 1) Mobile ubiquity.
  • 2. Integrating mobile data.
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  • 3. Enabling guestroom tech.
  • 6. Energy conservation.
  • 5. Beefing up security.
  • 4. Future-proofing networks.
  • Indeed — from mobile bookings, to check-in options, to room access — mobile dominates the list of top new technology rollouts in 2016. Hotel-branded customer mobile apps are poised for ubiquity, with 84% of operators planning to have the technology within the next 18 months. In the same time frame, about one quarter of hotels plan to deploy mobile keys.
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    An article which discusses 6 major technology investment trends within the Hotel industry that are key to staying competitive for modern hotels. The article takes into account several aspects of information technology, including security, mobile data, and even energy conservation, and goes into considerable detail about why each is important.
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    In 2016 many different hotel brands will begin to feature mobile bookings and check in options, to room access. This new feature will be a vital in helping with the check in and check out process. This will help alleviate the pressure off the front desk when the hotel occupancy is at its highest. 84% of operators are planning to get the technology in 18 months. However, in my opinion this will be really good because working in the hotel industry for 7 years i witnessed front desk being very overwhelmed with guest check ins. With the latest technology in 2016 the mobile check in feature can make everyone's life a bit smoother providing a seamless process to an amazing stay at your hotel of choice.
Jennifer Beatriz Hernandez

11 Ways Mobile Technology Could Change Hotel Experience - 7 views

  • It is opening a variety of delivery mechanisms for personal guest services that are affordable, efficient and easy to use.
  • Hotel Room Keys - Technologies already exist that allow guests to safely use their mobile device as a room key by sending an encrypted signal to the guest's cell phone that is unique to each user.
  • Room Service – With the use of apps, you won't be tethered to your room in order to get room service
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  • Thermostats, Light Switches and more – All-in-one systems already exist, allowing guests to have central control of media, lighting, temperatures and more
  • Loss of revenue from one mobile device inspired change might lead to new and creative ways to reach the hotel's bottom line because of another change
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    Great article summarizing various elements a mobile device can be used for in a hotel. Mobile devices are becoming a priority in younger generations & are often used not just for phone calls, but also text messaging, web searching & games. It's no surprise they are now being used to check in at hotels, pay bills & order room service. Cell phones provide guests a unique customer service that is inexpensive, quick & simple to use. Using mobile devices as room keys is an example that will save the hotel money in not having to purchase thousands of room keys & having to deal with replacement cards for guests. There are several benefits to utilizing mobile devices in the hospitality industry, but there are also drawbacks. Guests may choose to play games on their phone or watch movies on their phone's screens instead of paying to watch a movie on the hotel's television or attending activities offered by staff. This reduces the face-to-face customer service that many hotels are recognized for. It may take away from the hotel's superior guest service if a request does not go through the mobile device or it malfunctions when a guest is trying to enter their room. Whether or not hotel managers like it, mobile devices are becoming popular among guests & should be implemented.
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    Great article, and it will be interesting to see how over time, the industry evolves to adapt mobile technology on property. While it creates opportunities for hotels and guests respectively it will also create opportunities for hackers and those who have malicious intent with the sensitive types of data. As soon as hotels figure out ways to make this work, hackers will figure out ways to crack the system. I think the industry would have to work with cell phone network providers as well as hardware providers to ensure that these devices and transactions can remain secure.
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    This article discusses how technology is changing the experience you have while staying at a hotel, by making it much easier for the guest. The article specifically address 11 areas in which technology is changing the whole experience. First is a mobile wallet, which will make paying the bill a breeze, by wirelessly sending credit card information directly to the hotels computer. Next, how about using your smart phone as a room key, as well as using it as the in room phone, connecting you to the front desk anytime any place. Or using it to order room service, and having it delivered to you anywhere on the property by using your phones location services. Next the article discusses virtual concierge desk, which can be scattered around the property, making it easy to make dinner reservations without having to wait in line. And the last main points that are discussed are controlling the temperature, lighting, and in room entertainment from an app on your smart phone, letting you turn off and on lights from bed, and changing the temperature before you even get back to the room. And one day when you forget your smart phones power cord and think your taking a step back in time, because you cant use any of the new technology, no worries their will be one in the room.
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    Mobile technology is constantly changing the way we do everything. Smart mobile devices dictate how we live our lives and how we travel. Here is a sampling of eleven items that may be drastically different in some hotels of the near future: 1. Currency 2. Hotel Room Keys 3. In-Room Phone 4. Concierge Desk 5. Room Service 6. Front Desk Attendant 7. Printed Hotel Promotional Material 8. Alarm Clocks 9. In-Room Entertainment 10. Thermostats, Light Switches and more 11. Power Cords
qyang010

The Top 10 Technology Trends Of The 4th Industrial Revolution - 0 views

  • 1.   Artificial Intelligence & Machine Learning
  • 2.   The Internet of Things (IoT)
  • 3.   Big Data
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  • 4.   Blockchains
  • 8.   The 5G Network
  • 5.   Cloud & Edge Computing
  • 7.   Autonomous Vehicles
  • 6.   Robots & Cobots
  • 9.   Genomics & Gene Editing
  • 10. Quantum Computing
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    Top 10 Technology Trends
shanegmark

Do job seekers' social media profiles affect hospitality managers' hiring decisions? A ... - 0 views

  • Social media plays an ever-increasing role in recruitment and selection
  • Likewise, many hospitality businesses are now using social media as a powerful recruitment tool, which is believed to be cost-effective and can quickly generate candidates for vacancies
  • Although SMPs could provide additional valuable information to hiring managers, they found that Facebook ratings actually did not do a better job in predicting job candidates' future performance, such as supervisor ratings of job performance, turnover intentions, and their actual turnover than the more traditional predictors, including personality, cognitive ability, and self-efficacy.
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  • Moreover, they disclosed that recruiters using Facebook ratings tended to favour female and white applications, raising cautions of whether organizations can legally justify using SMPs in screening candidates.
  • According to their findings, job candidates' SMPs can also reveal personal information prohibited by the U.S. employment law.
  • Contradicting other studies that suggest social media has been widely used in employee screening (e.g., Kluemper et al., 2012; Sameen & Cornelius, 2015), the informants in this study hold reservations of such practices due to privacy concerns
  • LinkedIn was used by 45% of the informants (M2, M3, M5, M6, & M9) in screening candidates, but nearly all (10 out of 11) of the informants said they did not screen candidates' profiles on other social media networks than LinkedIn.
  • While most informants did not admit they screen candidates based on their SMPs, they showed favour to the following posts shared by the candidates: pictures about food, catering, and events (M1, M2, M3, M9, & M11), news articles (M4, M6, M7, & M10), organizational social activities (M3, M6, M7, M8).
  • Specifically, the informants looked for extroversion (M1, M3, M6, & M10), professionalism (M2, M5, & M6), good match (M6, M8, & M10), conscientiousness (M5 & M7), and agreeableness (M1 & M8), supporting the hospitality literature about the Big Five personality traits
  • Contrary to the business reports that suggests social media plays an increasingly important role in recruitment and selection (e.g., Becton et al., 2019; Evuleocha & Ugbah, 2018; Kwok, 2011; Ladkin & Buhalis, 2016), our findings suggest that hiring managers in the hospitality industry are screening candidates' SMPs with caution primarily due to the concerns of legal compliance.
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    This research article looks at how social media has been used in recruitment for the hospitality industry. It highlights that while it has become common practice, there are many layers of concerns including it violating certain legal rights of potential employees, generating biased decisions based on gender and race, and the practice not producing demonstrably better results than hirings done without reviewing potential employee Social Media Profiles (SMPs).
obena010

Attendify Launches Virtual Event Platform to Boost Industry Resiliency | Corporate Even... - 0 views

  • Attendify’s goal for its new platform is to help make the industry resilient.
  • Through Attendify for Virtual Events, event organizers can build out a modern virtual experience that engages attendees much like a traditional event would, without requiring them to physically travel to the event’s location.
  • “You can’t recreate the in-person experience virtually, it just doesn’t work. That’s why we’re thrilled to launch our virtual events platform, providing an entirely unique virtual experience.”
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  • Hybrid and virtual events must be immersive and every bit as valuable as in-person events, and allow attendees to network, learn and engage in a way that feels natural.
  • Intuitive interface
  • Ease of customization for event planners
  • Hybrid ready from the start
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    A company developed a new software to be able to attend events from the comfort of your home.
anaslip

Meeting the Threat in 2019: Cybersecurity for the Hospitality Sector | Hospitality Tech... - 0 views

  • Meeting the Threat in 2019: Cybersecurity for the Hospitality Sector
  • Marriott International revealed that a massive cyberattack compromised personal information for up to half a billion individual guests of its properties.[1] The data breach ranks as the second largest known theft of sensitive personal records to date.
  • This marks the second major cybersecurity failure for Starwood, the Marriott division affected. Before being acquired by Marriott in 2016, the company’s cash register system was penetrated by malware looking to steal credit card information. [3] Other major organizations in the hospitality industry, including Hilton and Hyatt, have reported similar attacks. In 2017, for example, Holiday Inn parent company InterContinental Hotels discovered a breach lasting three months and affecting 1,200 properties. With a reputation as less well guarded than similar institutions, hospitality companies are a popular target for cyberattacks.
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  • Experts warn other hackers, like those working for a nation-state, could exploit hospitality breaches like Marriott’s to acquire details on the travel and spending habits of espionage targets, like CEOs and diplomats.
  • However, industry specific challenges like high employee turnover continue to expose the sector.[6] Additionally, even by adopting cutting-edge cybersecurity technologies, the important question of strategic implementation remains.
  • Traditional cybersecurity approaches are focused on reporting about intrusions after the fact, in what is known as an “incident response.” What this means is that an adversary—commonly referred to as a “hacker”—finds some way to gain access to a target and compromises it. The target can be accessed through vulnerabilities in web frameworks, internet browsers, or internet infrastructure such as routers and modems. Regardless of how they gain access, once an attacker is discovered, the forensics about the attack, including basic information known as Indicators of Compromise (IOCs) like IP addresses, domain names, or malware hashes, are shared across the cybersecurity community. These IOCs are then used broadly to thwart future attacks.
  • Rather than rely solely on the incident response and recovery methods that have been used for many years, a more proactive, sophisticated approach is needed. It will need to be designed to successfully recognize adversary methodology (and all the manners in which an adversary attempts to obfuscate their methodology) before attacks occur and at a meaningful scale. This kind of approach, when paired with incident response tactics, could provide true security to vulnerable, critical networks.
  • A TTP-based cybersecurity tool would work in concert with existing incident response, internally-focused cybersecurity efforts, adding a layer of prevention over the top of this vital but flawed process.
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    In today's world no business entity is impervious to cyber-attacks. Marriot, Hilton and InterContential Hotel Groups were all recently affected by such acts. The traditional cyber-attack method which the hospitality industry employs is oftentimes simply a reaction to the attack- "incident responses". Instead, the industry needs to shift its focus and allocate resources to aid prevention of future of attacks. This new focus was be surrounding tactics, techniques and procedures (TTP) - the ability to identify adversary and implement the necessary processes to hinder attacks.
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    This article tells us about the importance of having a good cybersecurity. There are some big hospitality companies like Marriott and Hilton which have revealed that many cyberattackes compromised personal information for many guests and that cybersecurity has to be improved.
irinadolgopolova

How to Prevent Malware Attacks and Promote Cybersecurity at Your Hotel - 0 views

  • Each time a hotel’s guest records get breached, the property is burdened with financial strain and faces broken trust with guests. As a hotelier, you don’t need to be an expert in cybersecurity, but you absolutely need to understand the basics to protect your business and your guests.
  • hotels process lots of transactions and store tons of guest data. A hacker can simultaneously target a property’s point-of-sale and property management system to capture payment card information as well as personal data, like passport numbers and email addresses.
  • Research from Symantec, a cybersecurity firm, found that more than 65% of hotels are routinely leaking booking reference codes through third-party sites. Why is this important? Because the information shared through these codes would allow a bad actor to login to a reservation, view personal details, and even cancel a booking altogether. When this happens, your guest information is vulnerable and you risk destroying the guest relationship.
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  • Compliance with the Payment Card Industry Data Security Standard (PCI-DSS) not only helps to ensure that data security software, hardware, and practices are safer, but also helps to protect against fines and penalties when a breach occurs,
  • The right technology is only half the equation; over the years, security experts have also identified employees as part of the problem. Hotels must train their staff to handle personal information security, comply with privacy policies, and change user access credentials regularly.
  • Even with a great PMS/POS system and the right training, it’s important to perform routine penetration testing and risk assessments. There’s no straightforward answer as to how often you should pen test your network, but experts warn once a year probably isn’t frequently enough
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    The article is about the reasons why the hotels are attractive for hackers, the author also explains the key concepts in the cyber security. Then, the biggest cyber attacks in hotel industry are described in the article. At the end, the author tells us how hoteliers can improve the security measures.
Angelica Saez

Hotel Event Planner Roles & Responsibilities | Social Tables - 0 views

  • From the cleaning staff to the catering crew, you’re in charge of all the team members who make the event run smoothly.
  • So you’re going to need some great communication and people skills to shepherd such a large team, especially in the hustle-bustle of high-stakes situations.
  • No events, no job! That’s why planners in this role are also usually in charge of sales and marketing for the property’s event space.
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  • Hotel event planners work with their clients to dream up and execute outstanding events that stay in budget and meet expectations.
  • That means you need detailed planning skills, a knack for delegating well, and above all, the ability to multi-task.
  • ou’re going to run plenty of other events that are at night or on weekends. Not to mention no one’s going to be covering for you.
  • From speakers that arrive late, to unexpected food allergies, or guests that didn’t RSVP – there’s always a little something to keep event managers on their toes
  • An event manager is responsible for all of the hotel’s events spaces including dining rooms, conference rooms, large ballrooms, and sometimes even concert venues.
    • Angelica Saez
       
      Being an event planner at a hotel you are responsible for all the hotel events and the event spaces in the hotel. It is important as an event manager to understand all your responsibilities.
  • After all the intensive and detailed planning is done, it’s game time. Event execution is about planning for every situation and implementing the in-the-moment fixes that keep your shindig running full-steam ahead. We’re not going to lie to you: Flawless events are time-consuming and can be high-stress.
  • That means you need to understand the particular features and possibilities that are unique each room. You’ll also have to lay things out and keep them running smoothly.
  • From answering incoming inquiries to networking at local professional events, pros at this position use their marketing and sales savvy to get their venue booked. But be prepared: Hotel’s don’t always have a large budget for print or online advertising. You have to be ready to go out there and shake some hands.
  • Event pros will tell you that the most trying part of the job is managing the unexpected issues that inevitably arise during events.
  • Working as a hotel event planner will introduce you to a wide array of events that’ll stimulate your creativity and test your skills. If that piques your interest, then it might just be the gig for you.
Yujia Xie

A Green Computer System In Your Hotel - 1 views

  • With a high speed internet connection and up to ten monitors and keyboards per CPU, you can enter the internet society world. This could beat offering a wireless internet service as far as computer and internet security goes, as well as keeping the connection speed strong. It's a green system because of the resources saved by not producing as many CPUs and because of the energy conservation you experience by running fewer computers.
  • If you have a high speed internet connection, you can provide internet service to your guests and clients with this internet portal and workstation system. Put the power of a desktop PC at your guests fingertips.
  • This new computer networking solution is being marketed as a green action. There is clearly a green component involved. With only one CPU instead of ten, you save on plastics and electronics, thereby saving resources. And you save energy in the process too -- energy conservation from beginning to end is a component of sustainability.
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  • One problem this helps to solve is the challenge of providing a reliable wifi connection to your guest rooms. Sometimes the signal is too poor to be of any service to guests on their personal laptop computers. Sometimes the connection gets overloaded with users so it's ineffective for everyone. If some of your guests are using your computer system, the internet load is taken off the wifi connection so people using it have better service.
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    As this article mentioned, we are striving for the goals that makes the Internet available to our guests and environmentally sensitive. Because it does not produce many CPUs and can run fewer computers for conserving the energy. It can save resources. This article introduces a green system. With only one CPU instead of ten, you save a lot of resources and energy. In my opinion, I like this idea. It can provide more convenient and better service to customers and save resources and energy. In addition, if we can provide a reliable WIFI connection to our guest rooms, people can be more comfortable to use it.
jackyreis

Price Comparison: 7 Best Event Registration Software - 1 views

  • Price Comparison: 7 Best Event Registration Software
  • How to Choose Event Registration Software
  • Key Features
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  • Reputation
  • Attendee Engagement
  • Extra tools 
  • Pricing
  • 1. Eventbrite
  • Pros: Eventbrite is a software that is commonly used across industries. It’s a good choice for a small social event or party as well.
  • Cons: This software may be good for event registration but lacks attendee engagement functionalities. The fee has also been steadily increasing. 
  • 2. Whova
  • Pros: This event registration tool may be a good option especially for European events. It is a robust software for large enterprise-level conferences and trade fairs.
  • Cons: If you expect fewer than 50 attendees, or if your event is a wedding or party, Whova may not be a good fit.
  • 3. Xing Events
  • Pros: Whova has almost the lowest per-ticket price in the industry, capped at $5, so it is a great option for higher ticket prices. It also offers a suite of features that significantly boost attendee participation and interactions through the event app. Two birds, one stone (read more: save money on event registration tool & double audience participation).
  • Cons: It offers an app for event check-in, but similar to other traditional brands, its strength may not be in offering modern mobile technology for audience engagement and attendee networking.
  • 4. Brown Paper Tickets
  • Pros: They work well with charity events, performances, and various non-profit / school events.
  • Cons: This software may not be a great choice for mid- or large-scale conferences, and some customers have complained that the reporting is not very robust.
  • 5. Wild Apricot
  • Pros:  It may be affordable for a small community’s regular gatherings. It has various pricing options for different types and sizes of organizations. It is integrated with Whova all-in-one attendee engagement and logistic management system, so you can easily sync your registrant information with Whova.
  • Cons: If you only have an annual event and do not need to manage membership, it may not be a good fit for you.
  • 6. Ticketleap
  • Pros: This event registration software is simple to use and works well with relatively small events and performances.
  • Cons: It doesn’t offer the complex organizational tools of conference registration software, so it might not be a good fit for large, multi-day, multi-track conferences.
  • 7. Constant Contact
  • Pros: Constant Contact easily integrates with other systems (e.g. Whova, Eventbrite) so you can build invitations and registration into your email marketing campaigns.
  • Cons: This is an unnecessary solution if you don’t intend to send many emails to your contacts, as you will still need to be an Eventbrite customer to use the registration feature.
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    This article was able to summarize all the different event registration softwares that are available currently and their pros and cons. It gives you a good idea on what software you would prefer for your company depending on what they have to offer.
tcale003

This $20 USB Cable Is A Dead Man's Switch For Your Laptop - 0 views

    • tcale003
       
      This article is about a new inexpensive technology called a Buzz Kill Cord. It has been recently created by Michael Altfield, a Software Engineer to prevent hacking across the globe for anti-theft protection if someone steals one of your computer or phone devices. This USB cable will destroy any and all information on your device.
  • Most people are familiar with the concept of a dead man's switch that, for example, activates the emergency brake should a London Underground train driver become incapacitated.
  • Most people are familiar with the concept of a dead man's switch that, for example, activates the emergency brake should a London Underground train driver become incapacitated.
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  • Most people are familiar with the concept of a dead man's switch that, for example, activates the emergency brake should a London Underground train driver become incapacitated. There are many different technologies across multiple machines from the trains mentioned above right through to chainsaws. Unsurprisingly, laptop computers haven't been on the list until now. Software engineer and sysadmin, Michael Altfield, has created a cheap "kill cord" that can trigger a laptop to self-destruct if stolen by a snatch and grab thief. What's more, you can make your own for just $20 (£15) but there's an important caveat: this is for Linux laptops, not those running macOS or Windows.
  • Most people are familiar with the concept of a dead man's switch that, for example, activates the emergency brake should a London Underground train driver become incapacitated.
  • Most people are familiar with the concept of a dead man's switch that, for example, activates the emergency brake should a London Underground train driver become incapacitated.
  • le, ac
  • There are many different technologies across multiple machines from the trains mentioned above right through to chainsaws. Unsurprisingly, laptop computers haven't been on the list until now. Software engineer and sysadmin, Michael Altfield, has created a cheap "kill cord" that can trigger a laptop to self-destruct if stolen by a snatch and grab thief. What's more, you can make your own for just $20 (£15) but there's an important caveat: this is for Linux laptops, not those running macOS or Windows.
  • Although laptops can crash, the consequences will likely not be as devastating as a runaway train incident. So why would anyone want a "kill cord" for their laptop? Good question, and one answered by software engineer Michael Altfield in his blog posting that describes how he made one.
  • if you were doing some online banking or accessing your work network via a VPN, the opportunity to monetize the theft becomes apparent. That scenario isn't far-fetched either.
  • Stand up if you use your laptop in a coffee shop or some other public place like an airport.
  • I'm guessing nobody is sitting down at this point. Yet by using either distraction tactics or a more straightforward and violent strategy, a thief could steal your fired up and authenticated laptop in seconds. Encryption won't help much if you have authenticated and are accessing that data, or service, at the time of the snatch and grab.
  • Altfield wanted an anti-theft solution that could trigger the laptop to shut down, lock, or even wipe all data in such a physical separation scenario. "I couldn’t find a low-tech solution that implements a laptop kill cord," he said, "so I decided to build one myself." The result is what Altfield calls a "BusKill" cable.
jchac014

3 Hotelier Spaces to Dominate, Keeping You Ahead of the Curve and Delighting Your Guest... - 1 views

  • If the hotel's offering is not competitive and is unable to evolve with customers' expectations, success is unlikely.
  • The hotel industry is worth $199.3 billion in the United States alone and has been around for thousands of years.
  • With the introduction of AI, the reception will soon be optimized, making guests' experiences more efficient and personalized to their individual preferences.
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  • tailor-made activities in the local area to be digitally presented before or during their stays. In turn, it will give them a greater sense of personalization, and potentially open up a new stream of advertising revenue for the hotel.
  • Modern technology will be able to complete tasks in their entirety, end to end, tapping into a digitally omniscient network of the hotel. By unifying these systems, hotels can manage more information, faster and with great clarity over profitability.
  • By allowing technology to perform the simple tasks, such as automatically entering a guest's information into the system, the duties of the employee at the front desk will shift to a more involved role.
  • Beyond loyalty, independent hotels across the globe will integrate into hospitality platforms, helping hotels amplify their overall digital experience.
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    This article highlights 3 ways hotels can dominate with technology. AI can optimize reception experience, making it more efficient. Modern technology is to be used to complete service tasks, managing information better. Hotels should also focus on amplifying digital presence.
laurenperdomo

Why is GDS important to the travel industry? | TTS - 0 views

  • three important GDS systems: Travelport (Galileo, Apollo, Worldspan), Amadeus and SABRE
  • GDS booking has increased worldwide over the past 4 years yet some industry observers suggest that GDSs may become nearly obsolete by 2020. But like many technology/software-based systems, GDS may evolve, instead.
  • alert agents to special rates, fares, and travel packages – an effective marketing tool for passing savings on to agents, and from agents to their customers. 
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  • agents can access scheduling and inventory of hotels, airlines, car rentals, and (some) railway and bus reservations – in real time
  • The Global Distribution System (GDS) is a primary reservation tool for travel agents.
  • GDSs may become more of a “direct corporate booking tool” instead of a system used exclusively by travel management companies. 
  • Technology may refine and tailor engines to target specific travel interests like corporate or leisure travel. Integration methodologies may change, blurring or merging nearly separate functions like booking and in-flight processes
  • Technology may also produce new solutions to make data more useful and practical for customers (travel agents) and expand to cover new industries.
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    The article discusses the definition of GDS and how important it is in the travel industry. As stated, the three main GDS systems involve Travelport, Amadeus, and Sabre with Travelport generating billions of dollars in travel sales. Upon explaining how important GDS is in the hotel and airline industry, it also explains its importance to travel agents as it points out reasons for why it has a bright future in the hospitality industry.
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    This article explains why GDS is crucial for the industry. It is suggested that GDS is one of, if not the best tools for travel agents. Along with the pros of using GDS this article goes into what the future of GDS might look like.
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    The Article talks about how important is the GDS in the travel industry. where some agents can access to scheduling and inventory for your hotels. it talks about three important GDS Systems like the Travelport, Amadeus and Sabre.
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    This article describes GDS as a network/platform that enables travel agencies and their clients to access travel data, shop for and compare reservations options and book travel. Agents can access scheduling and inventory of hotels, airlines, car rentals, and (some) railway and bus reservations - in real time. GDS links all those services across the three primary travel reservation sectors (airline, hotel, and ground transportation, i.e., car rentals), and activities. GDSs are very important to travel agents and they will continue to be used and will continue to evolve.
anaslip

3 Best Free and Open Source Event Management Software - 1 views

  • 3 Best Free and Open Source Event Management Software
  • the software had to offer at least the following functionalities: Enable organizers to create an event page or website with details such as location and times. Allow attendees to register for events and/or buy tickets/passes.
  • Other important event management features include attendee management, barcode/QR scanning, email marketing, and mobile apps. However, these features were not requirements for inclusion in this list.
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  • Allevents.in is an event discovery and online ticketing platform that doubles as an event management tool. The platform helps you tap into an existing base of event-goers online and reach audiences more quickly than setting up a web page from scratch would.
  • Event setup is quick and easy. Integration with various social networks makes it easier to promote and market events. Ability to create discount codes is a much-needed functionality. The user interface could be simplified further to make it easier to navigate.
  • Eventleaf is a tool that allows you to create and promote event pages, as well as register attendees and sell tickets. The free version of the tool allows you to register up to 100 attendees per year, regardless of the number of events. It also allows you to build event websites and set up marketing campaigns for events.
  • It has a short learning curve, and it’s easy to navigate. There is a high level of customization in the design and registration requirements when creating an event page. It needs an auto-save functionality on the event creation page. It lacks the ability to adjust the audience when sending out email campaigns or surveys.
  • Odoo Events is open source software that offers features for all stages of the event planning process. You can use it to design and set up events pages, organize and schedule events on an event calendar, and manage attendee registrations. You can also use it to promote events via email marketing; integrate with social media, SEO tools, and Google Analytics; and do online and offline ticket sales.
  • Customizability of the interface. The tool is flexible enough to cater to the diverse needs of different users. Self-service means users have to fix any glitches or errors by themselves. Getting direct support from the vendor or affiliates is possible but can be pricey.
  • To help you evaluate event management solutions, here are some important points to keep in mind:
  • Size of events you plan to host:
  • Marketing and promotions needs:
  • Deployment options:
  •  
    This article shows us top 3 free even management softwares. Before choosing your software, keep these 3 things in mind: size of the event, marketing and promotion needs and deployment options.
corrie242

Top 9 Technology Trends in Event Management Right Now - Meetingbox - 2 views

  • Studies reveal that technology adoption in event management is capable of increasing attendance by 20% and productivity by 27% and decreasing costs to at most 30%!
  • Speed, utility and engagement are the three main pillars
  • 5G
  • ...16 more annotations...
  • With the increasing complexity of experiences, the necessity to map out these experiences increases as well. With tools like drag and drop diagramming, 3D walkthroughs and seating software, planners and venues can map out experiences in detail.
  • Event diagramming
  • With increasing implementation and relevance for augmented reality and virtual experiences, this technology will be the threshold for the biggest paradigm shift yet in event technology and automation.
  • A similar tool to the already existing Radio frequency ID (RFID), Beacon technology discreetly tracks attendee behavior and preferences, which can be used as an engagement tool to create personalized experiences for attendees and provides event insights for event planners. Wondering how it works: Beacon devices equipped with Bluetooth low-energy signals can broadcast data to any mobile phone that supports Bluetooth connectivity.
  • you can create an augmented reality experience by turning existing walls and structures into 3D interactive displays. This tool allows event planners to incorporate transformational design elements into any space they seem fit. Projection mapping proves to be a cost-efficient and effective way to create optical illusions in nearly every location.
  • Beacon technology
  • Projection mapping
  • Virtual and Augmented Reality
  • Facial recognition
  • benefit for planners from a security perspective.
  • reports of security breaches at major events
  • They could be used for gathering real-time data that can help event planners enhance the experience and security of their attendees.
  • Event automation tools
  • provide all the information concerning an event such as schedule, speakers, registration, networking, and support. There are also apps integrated with chatbots that offer a higher level of support to the organizational team.
  • Data Security
  • Cybersecurity data breach is a scaring reality nowadays. And therefore, the question “Is the event organizer doing enough to protect the data collected from guests?” is more important than ever. Planners should take this issue seriously.
  •  
    This article outlines the current technology trends in event management. It also entails what strategies event planners are using to market mega-events, to attract attendees and to get real-time feedback about the event.
tjcamino

Physical Structure of Management Information System - 4 views

  • combination of people, hardware, communication networks and data sources that collects, transforms and distributes information in an organization.
  • Hardware
  • Important components include the central processing unit, input/output devices, storage units and communication devices.
  • ...10 more annotations...
  • Software
  • Software can be divided into two generic types: system software and applications.
  • Applications are developed to accomplish a specific task.
  • Database
  • A database is a centrally controlled collection of organized data
  • Procedures
  • Three types of procedures
  • user instructions, instructions for input preparation and operating instructions for MIS
  • Personnel
  • The personnel in the MIS function include computer operators, programmers, systems analysts and managers.
  •  
    When learning about the role of a MIS manager, I feel it's very important to learn the Physical Structure of the MIS. This article explains that the MIS is combined of hardware, software, database, procedures and personnel. When using MIS, it will help with decision making with accurate information then send to managers. These systems are vital to the day to day operation of a hotel.
  •  
    This is a great article that explains the basic physical structure of management information systems. Like other computer systems, the hardware and software components of MIS must work together for its use. While the hardware comprises of physical components such as the CPU and storage units, software provides a GUI. the article also discusses the personnel, procedures, and databases in MIS.
cleon087

How technology is transforming hotel point-of-sale systems | Hotel Management - 3 views

  • Technology has transformed point of sale into point of experience
  • elf-ordering via their smartphone by the pool or wherever they happen to be and increased guest satisfaction with guest payment
  • Because the staff members have appropriate intelligence readily in their hands, personalization can happen
  • ...21 more annotations...
  • easy to summon service in “non-F&B” areas
  • The card data is processed only by the payment gateway to/from the acquiring bank and only the final transaction approval code is passed to the POS, without the card data
  • The hotel F&B space continues to show growth, with overall consumer spending increasing 4.9 percent in 2017 and showing a robust 5.5-percent annual growth since 2011
  • associated mobile apps have the potential to increase top-line [food-and-beverage] sales in hotels by 5 [percent] to 10 percent without significant costs
  • hotel food-and-beverage revenue per occupied room increased 1.6 percent during 2017. F&B RevPOR reached $105.56, up from $103.93 in 2016, according to STR.
  • POS vendors have moved away from storing card data on their application and network. Many vendors no longer pass through or process any card data on their POS systems. Rather, they link and integrate to certified payment gateways. Payment devices are encrypted and secured, and client card data is always encrypted and totally separated from the POS terminal.
  • Technology is allowing for an extreme and pronounced change in point-of-sale systems
  • Mobile POS provides several benefits for hotels and guests alike. With mobile POS, the speed of service is dramatically increased because the staff can bring mobile ordering directly to guests, anywhere on property
  • POS technology has been a great partner in these efforts by making POS systems easier than ever to use, and mobility plays a role in impacting the increase in consumer spending, Wisell said
  • Call-for-service technology, deployed tableside and in under-serviced areas such as lobbies, coupled with mobile ordering apps, offer hotels an opportunity to increase sales
  • Mobile POS also lays the groundwork for future integration with artificial intelligence or customer-relationship-management systems.
  • “Hotels can spend millions of dollars on a remodel but if they don’t have the right point of experience, it can still result in a one- or two-star rating,” he said.
    • cleon087
       
      This shows that importance of POS, and how it can transform a business for the good or bad.
  • Mobile is now
    • cleon087
       
      People are starting to expect this, they even want more of a variety of different ways to pay that can be determining if you get business or not.
  • Hinojosa said
    • cleon087
       
      Were always looking for a way to make the experience more personalized and this is one way.
  • with
    • cleon087
       
      When guest get their food quicker and accurately this helps the experience and revenue.
  • they are the face of the property
  • u recognize them and are honored they are here with you again.”
  • “Whenever a guest is seated in the lobby and wants a take-away coffee, they can order one and not only when a staff member notices the guest in a restaurant,
    • cleon087
       
      This is really good because it is hard as a front desk agent to give attention to the guest since the moment they step in but with this they can request their snack or drink that they want.
  • While there is interest in the potential of AI and chatbots for roomservice and self-service ordering, these are not yet ready for a widespread rollout at this time, Wisell said.  
  • “Data scientists can be used in the back of the house on the kitchen side, too—optimizing the production line,” he said. “Looking at the analytics behind the performance will reduce the wait times in the front of the house.”
    • cleon087
       
      This will optimize performance
  • hotels don’t want to cross the line into creepy.
  •  
    Mobile POS has boosted F&B growth due to the ability to complete sales much faster and from non-F&B serviced areas of the property. The mobility contributes greatly to the increase in customer spending. With this mobility, companies must ensure compliance with PCI standards, and ensure that no credit card information is stored directly on the POS terminal. The article also touches on the subject of tokenization, and the usage of technology to secure a "token" rather than actual card data aids in reducing security risks.
  • ...4 more comments...
  •  
    This article was about how technology has had a great influence on point of sale systems within the hospitality industry. According to a senior director of product manager at Agilysys, Mike Hinojosa, he states that technology has transformed point of sale into point of experience. I personally agree with this because lately I expect hotels to have the latest in technology when it comes to POS and when I encounter a poor POS I automatically think they lack in providing the best for their guests. This article talks a lot about how mobile POS provide benefits for both parties and how it has increased guest satisfaction. "With mobile POS, the speed of service is dramatically increased because the staff can bring mobile ordering directly to guests, anywhere on property." According to this article, POS systems help boost F&B spending growth and they have become more secure throughout the years. "The hotel F&B space continues to show growth, with overall consumer spending increasing 4.9 percent in 2017 and showing a robust 5.5-percent annual growth since 2011, according to Technomic". It's said that mobile POS has helped F&B growth because it gives users the ability to into quicker sales and in different areas throughout the properties. For example, a waiter walking around a pool taking orders instead of having the guests walk to the poolside bar to place an order. Collecting payment has also become safer and easier with POS systems because of the PCI standards.
  •  
    Technology is allowing for an extreme and pronounced change in point-of-sale systems. The speed of service for the guest in a hotel has dramatically went up because of point of scale systems. It is more convenient and quicker for guests to get things or to order things.
  •  
    This article is about the employment of technology in the hospitality industry.
  •  
    This article is about how technology is transforming the POS experience by providing a more advanced security solution and a mobile platform. The article highlights how this new technology supports both the client and staff experience. The technology also provides a financial benefit in increasing sales by 5% and reducing cost by 10%.
  •  
    POS Technology has developed majorly over the past years. Growing developing offering mobile devices that can help workers pace themselves and generate more sales. These programs also offer extra data security to protect the clients information against fraud. This device is perfect for sport arenas, bar, golf course and more open outdoor and large venues that cater to voluminous crowds.
  •  
    This article is about the benefits of technology in POS systems. It shows how the technology can personalize the experience of the guest by having them be able to order from the moment they step into the lobby. The article also discusses how all the technology is good but in the hospitality we are walking on a fine line that we don't want to cross to creepy with biometrics. Technology offers efficiency in speed and will give a better experience. Not only this but it talks about how POS is becoming more secure, and how people want to pay in different ways.
obena010

Restaurant Menu Software 'eMenu' Ready to Wave Goodbye to Traditional Paper Menus | Res... - 0 views

  • which is the modernized restaurant menu software that incorporates advanced features to offer a great dining experience. No more delays in ordering with the latest interactive restaurant menu technology.
  • “Restaurants using the eMenu system have experienced an increase in customer satisfaction and loyalty, customer spending, and restaurant revenue by at least 10%”, according to the latest studies.
  • “The eMenu system is a simple, easy to use, modern digital touch screen computer or iPad with the restaurant’s menu on it. This wireless restaurant ordering system
  • ...3 more annotations...
  • It is a fully customizable interactive menu with actual photos of the dishes displayed on a networked LCD screen located on each table or bar to offer customers a full range of ordering and interactive entertainment services.
  • With this modernized restaurant menu system, a customers waiting time will be minimized and waiter efficiency will increase.
  • which has proven to increase the revenue by at least 10%.
  •  
    Shows the advantages of using an eMenu.
anonymous

How Can Small Hotels Work With Global Distribution Systems (GDS)? - 0 views

  • In the distribution landscape, Global Distribution Systems (GDS) are just one of the many players involved in selling your rooms to a world of travelers.
  • What is a global distribution system (GDS)? In simple terms, a GDS acts as a middle-man that connects your small hotel to a network of travel agency professions.
  • You connect to the GDS, giving you access to all of the travel agents your GDS is connected with. Those travel agents then sell your rooms to their customers (a mix of corporates and leisure travelers), and any bookings made are automatic.
  • ...9 more annotations...
  • The GDS world leaders are Amadeus, Galileo, Sabre, Travelport and Worldspan.
  • Retail model This is the traditional model,
  • Whoever sells your room earns a standard commission. Your guest pays you, then you pay your agent.
  • This is the default model used upon connecting with a GDS.
  • Merchant model This model applies to third party service providers that connect you to retail travel agents (by integrating with a GDS) and online travel agents.
  • An OTA sells rooms on your behalf, allowing your guests to find and select your hotel, check your availability, and make a booking.
  • When you do create an agreement with them, the OTAs improve your listing, pay you directly (removing the hassle of credit card transactions), give you the guest’s contact information, and give you the option to run promotions with them.
  • Opaque model In this model, your guests don’t know they’re staying at your specific property until after they’ve made the booking.
  • Small accommodation providers can benefit greatly from using a GDS to connect to retail travel agents and corporate buyers.
  •  
    A global distribution system, or GDS, helps hotels sell rooms to travelers. A global distribution system helps smaller hotels connect to several different travel agencies. GDS allows travel agents to sell rooms to customers. There are three models: the retail model, the merchant model, and the opaque model. The retail model is the most traditional model. The travel agent would get a commission from the sell. The guest would pay the hotel and then the hotel would pay the agent.
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