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Te Gu

RFID Pays Way, Opens Doors At Resort - - - Informationweek - 0 views

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    Radio frequency identification (RFID) is an advanced technology. It is the use of a wireless non-contact radio system to transfer data from a tag attached to an object, for the purposes of automatic identification and tracking. Tags do not need battery and they used radio waves to read them. The tag has electronically stored information, so it can use far distance. Unlike a bar code, the tag is not as same as bar code. Line of sight of the reader is not necessary. Radio frequency identification is used in different area. A lot of entertainment use tags as tickets. Some theme parks used tags for gaming, eating and lodging. I think in the future the hospitality industry really needs this technology. More and more new program join in hotel such as rock climbing, spa, casino and so on. These different programs need convenient tickets for guests. Because of this technology used in hotel, the ID card will not just for opening the door. It will include many functions. And the guests do not need any other card or cash in hotel.
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    This is an informative article on Radio Frequency Identification (RFID) technology. I found an article talks about RFID in cruise ship last week and got impressed with the advancement of technology in hospitality industry. Hopefully, we will see many hospitality properties equipped with RFID soon. This technology just reminds me of Korean style sauna called "Jjimjil bang" and many of the saunas in Korea are equipped with RFID. A wristband with a sensor inside is given to people when they chenk in and people just need to wear the wristband to pay in the sauna.
anonymous

Amadeus Unveils Landmark HRS Agreement - 0 views

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    Amadeus, has announced that it will partner with HRS a leading hotel portal for corporate travelers. The decision to create a strategic alliance will mark a first for hotel portals to become available through a global distribution system. This connection will allow over 250,000 hotels, to include 50,000 independent properties to join in a major distribution system around the world. Through this integration, it will ensure the customer experience is less laborious and provide a even playing field for independent hotels to the advertise to business travelers around the world. This is expected to be completed by the second quarter of 2012. I believe this strategic move will allow Amadeus, to position it's self to remain as a GDS leader, which will allow them to obtain a larger market share. Additionally this integration will set the scene for future collaborations across the hospitality industry.
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    This partnership between Amadus and HRS will bring a lot of business to both of them and good proftis by letting independent hotels advertise their products and services. As you mentioned before this partnership will position Amadeus as the leader among GDS.
Carolina Villa

Defense.gov News Article: Green Initiatives Support Energy-Savings Concept - 0 views

  • Last week’s groundbreaking for a new solar micro grid at Fort Hunter Liggett, Calif., is the latest example of a military “going green” -– saving environmental resources and taxpayer dollars, too.
  • Last week’s groundbreaking for a new solar micro grid at Fort Hunter Liggett, Calif., is the latest example of a military “going green” -– saving environmental resources and taxpayer dollars, too.
  • It didn’t take long to recognize that conserving resources saved money that could be used for infrastructure upgrades and new facilities.
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  • Last week’s groundbreaking for a new solar micro grid at Fort Hunter Liggett, Calif., is the latest example of a military “going green” -– saving environmental resources and taxpayer dollars, too.
  • The 1-megawatt facility, to become operational later this year, will provide one-third of the power for the nation’s largest Army Reserve training post, and ultimately it will save $1 million in energy costs annually,
  • The concept caught on quickly, expanding to more than 30 Army installations, including posts in Germany, Alaska and Hawaii. Now, the Army hopes to take it a step further with net-zero energy, waste and water initiatives. Several pilot programs are expected to be announced during next week’s Earth Day observance.
  • It didn’t take long to recognize that conserving resources saved money that could be used for infrastructure upgrades and new facilities
  • Costs largely drove that decision.
  • It also involves working as partners with communities -- those directly on the installation as well as beyond its gates -- to pursue environmental goals.
  • It didn’t take long to recognize that conserving resources saved money that could be used for infrastructure upgrades and new facilities.
  • Last week’s groundbreaking for a new solar micro grid at Fort Hunter Liggett, Calif., is the latest example of a military “going green” -– saving environmental resources and taxpayer dollars, too.
  • Meanwhile, the Army Reserve has joined “big Army” in expanding this focus to the operational force.
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    The nation's largest Army Reserve training post is "going green" . A new
tania morgan

How Hotels Are Going Green for Guests - 3 views

  • I make a quick stop for goodies and feel like I’ve entered a miniature Whole Foods: bulk nuts, dried fruit, even local chocolate and salsa from (according to the salesperson) the Lexington farmers’ market.
  • a kitchen full of Energy Star appliances.
  • Filtered water pours into the sink, under which I find two bins for recyclables. The toilets are dual-flush, the showers are low-flow, the shampoo and conditioner are in bulk dispensers, and the bellhop tells me that the art on my walls, depicting a leaf motif, was crafted from recycled aluminum and car tires.
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  • I can grab one of the gratis bikes downstairs and go for a spin on the nearby bike trail into town, or take a dip in the pool that’s cleaned with saline salt solution instead of eye-burning chlorine.
  • Owned by Starwood Hotels & Resorts, Element is the first chain to receive an LEED-certified gold rating, the second-highest standard bestowed on a building by the United States Green Building Council (USGBC).
  • 212-room property, including saving water and electricity, recycling paper and implementing the towel and linen reuse program now common in most hotels across the country.
  • “It’s a 2 to 3 percent premium above the total cost of the building to go the LEED-certified route,” he says, adding that he hopes to offset that cost from the operational side in the next three to four years.
  • Energy savings include keeping electricity down to a minimum through natural lights and the use of CFL bulbs, low-flow showers and dual-flush toilets that save approximately 942,000 gallons of water annually at Element Lexington, and a roofing material that reflects heat from the sun, so the hotel won’t tax its air-conditioning system in the summer. Keeping with LEED standards, Element also purchases energy that comes from a green source: the wind.
  • Put a compost bin in the back of that megaresort in Cancun, and suddenly you have an “eco-lodge.”
  • Meredith Elbaum
  • says it’s hard to find a resort that actually practices what it preaches. “Seeing if they have LEED is one criterion, but you still have to do your research.”
  • Green Seal has also been vocal in its assessment that a typical average-size lodging uses more resources in a week than 100 families use in a year.
  • Indeed, government incentives and big business could very well be behind this latest surge in new hotel design.
  • “We heard from our global accounts, players like Microsoft, AT&T and Hewlett-Packard, that their goal was to find a hotel company that had some sort of green program in place,” says Brian McGuinness, “and we realized we need to do this.”
  • According to Arthur Weissman, this new initiative has led to an increase in revenue for hotels that join the movement. “The Doubletree in Portland, Oregon, told us they received more than $3 million in business due to their green certification,” notes Weissman.
  • But what about the typical traveler who simply wants a decent shower, a comfortable bed and perhaps a workout before turning in for the night? Workers who have no corporate mandate to go green are known to be extravagant when away from home, indulging in energy-chugging hot tubs and (dare I say it?) forgetting to turn off the lights and the A/C when they leave their rooms.
  • We need to find a balance.”
  • There’s certainly room for more growth in Element’s green design, such as the use of solar panels to heat the pool and the incorporation of a master switch, which many hotels in Europe already have.
  • The latter works by simply inserting your room key into a switch inside the room that turns on the electricity, heat and water. When you leave the room, you have to take that room key with you, thus turning off all the appliances.
  • “We’re just trying to do the right thing,” says McGuinness. “At the very least, we’re at the entry level: eco-friendly and not increasing the carbon footprint.” It may not be a green revolution quite yet, but it seems like a darn good starting point.
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    This article is all about hotels going green and trying to get LEED certified. The one Boston hotel is doing things like having dual flush toilets, low flow showers, shampoo and conditioner in bulk dispensers, and a roofing material that reflects the sun to save energy costs. Another thing involved with getting LEED certified is getting energy from abouther source, this particular hotel is using the wind. It is expensive to do and doesnt appeal to everyone, hotel managers must figure out whats in the best interest for them and getting people in and out of their hotel.
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    This article deals with how hotels are going green. Many have the typical saving shower head, the double flush toilet, or the special roof panels. Some go a little further than just putting a garbage bin to recycle. Many hotels are now placing cards in the rooms asking if you want linens changed when they clean the room, and for example may ask you to do something specific like throw the towels on the floor. While it may be an expensive thing to start turning hotels into green hotels, profits are being seen as big companies are now pushing their employees to stay at green hotels versus non green hotels. This may be the extra push management needs to make the decision to go green. Also, it says not all customers may care about the green issue, but some may try. We just need to find a balance and not expect all people on vacation to be a happy go lucky green freak.
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    To add onto Marilyns comment, not only are hotels doing the basics to go green, but a lot of hotels in california are taking the extra step, such as The Kimpton Hotels, and The orchard. They have changed the carpets and wallpaper for lower emission. They added recycle bins in every room in all 40 of their hotels across the country. Lastly, and one of the the additions I find most beneficial is their implementation of key card energy control, where a room key will be needed to activate the electricity in each room, and also shutting all electricity off when they leave.
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    This article is about how starwood hotels are trying to become fullscale eco-friendly but some are hotels are only greenwashing. This article is stating that it is not enough to use one green practice and call yourself an eco-friendly hotel.
Dalton Draper

10 Ways to Go Green and Save Green | Worldwatch Institute - 0 views

  • Save energy to save money.
  • Unplug appliances when you're not using them. Or, use a "smart" power strip that senses when appliances are off and cuts "phantom" or "vampire" energy use.
  • Use a drying rack or clothesline to save the energy otherwise used during machine drying.
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  • Less gas = more money (and better health!).
  • Plant drought-tolerant native plants in your garden. Many plants need minimal watering. Find out which occur naturally in your area.
  • Save water to save money.
  • Walk or bike to work. This saves on gas and parking costs while improving your cardiovascular health and reducing your risk of obesity.
  • Consider telecommuting if you live far from your work. Or move closer. Even if this means paying more rent, it could save you money in the long term.
  • Eat smart.
  • Skip the bottled water.
  • Think before you buy.
  • Go online to find new or gently used secondhand products. Whether you've just moved or are looking to redecorate, consider a service like craigslist or FreeSharing to track down furniture, appliances, and other items cheaply or for free.
  • Borrow instead of buying.
  • Buy smart.
  • Buy in bulk. Purchasing food from bulk bins can save money and packaging.
  • Invest in high-quality, long-lasting products. You might pay more now, but you'll be happy when you don't have to replace items as frequently (and this means less waste!).
  • Keep electronics out of the trash.
  • Keep your cell phones, computers, and other electronics as long as possible.Donate or recycle them responsibly when the time comes. E-waste contains mercury and other toxics and is a growing environmental problem.Recycle your cell phone.Ask your local government to set up an electronics recycling and hazardous waste collection event. 
  • Make your own cleaning supplies.Join the Million Car Carbon Campaign by purchasing your Earth-Aid kit today.The big secret: you can make very effective, non-toxic cleaning products whenever you need them. All you need are a few simple ingredients like baking soda, vinegar, lemon, and soap.Making your own cleaning products saves money, time, and packaging-not to mention your indoor air quality. 
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    This article talks of 10 simple steps to go green in both a comercial and home cercumstances. Every business can do these steps to make a green company that can be used as a deferenciation point. I have never heard a company say that they make their own cleaning products.
cbespinel

Tackling e-waste | GISWatch - 0 views

  • Policy and regulatory mechanisms E-waste is very much a subject dealt with by individual states, even though the movement (or dumping) of e waste blurs state boundaries. In order to address the transborder issue, the United Nations (UN) introduced the Basel Convention on the Control of Transboundary Movements of Hazardous Wastes and their Disposal. So far 134 countries have recognised this convention. Australia, Canada, New Zealand and the US are yet to ratify it. Nevertheless, ratification of the Basel Convention has not necessarily led to policy or legislative responses. In some countries where legislation has been developed, the success has been mixed. For instance, despite all legislative efforts to establish sustainable e waste recycling in many developed countries such as the UK – also party to 1994 European Community convention that bans the export of hazardous waste to anywhere outside the Organisation for Economic Co-operation and Development (OECD) – these laws often lack effective implementation or regulations. Good recycling calls for efficient collection points, appropriate recycling technologies, and integrating streams of waste in a country or region with appropriate recycling infrastructures in place.
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    The Basel Convention is a great step forward in controlling e-waste, the US still needs to get on board and deal with electronic waste within its own territory and not send it abroad to be dealt with. Once this happens then the reality of how much waste is produced will be evident and actions will be taken to reduce, reuse and recycle.
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    It is important for companies to get involved in protecting the environment. The need to ensure that we are recycling e-waste properly to protect our lands is vital. The government needs to mandate that technological companies protect the environment and force them to ensure that e-waste is being performed correctly. It is great to know that both Dell and Microsoft are working together to make this happen (http://venturebeat.com/2010/04/22/microsoft-joins-with-dell-to-tackle-e-waste-on-earth-day/).
Ryan Jove

Chamber says convention center needs new technology | MyFOX8.com - Greensboro, High-Poi... - 1 views

  • Chamber says convention center needs new technology
  • The Winston-Salem Chamber of Commerce says the Benton Convention Center needs new technology or it will be one of many groups unable to continue using the facility for conventions and business meetings in the future.
  • Joines says that’s why the city and tourism officials are already spending $100,000 to study the center and understand it’s problems.
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  • Last week at the Chamber’s Annual Business and Technology Expo the WiFi system at the Benton could not handle the demand.
  • Meanwhile, Anderson says she will have to move her expo if the city doesn’t do something to address the problems soon.
  • In the meantime, the convention center is getting a temporary system that should be able to handle the needs of upcoming conventions. Last year Benton Convention Center management estimates more than 95,000 visitors pumped $69 million into surrounding businesses and the local economy.
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    This article discusses the importance of technology in convention space.  The Benton Convention Center which helped bring over 95,000 visitors and $69 million to the Winston-Salem area, is realizing that their outdated technology could cost them all of this economic boost.  This article clearly explains the importance of technology in the modern world of convention and meeting management.
Dibakar Desouza

Linkedin - Networking Tool - 2 views

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    The reason for this post is that i am currently using Linkedin part of my networking tool and i am sure many are using this as well. With this tool, you can really use it to its maximum capacity including, having discussions on certain topics, posting job vacanies, getting to know people of your own field of work, creating a group and inviting people to join the group.... the functions are endless. I really use this effectively on a daily basis trying to find candidates, posting jobs and i do get a lot of responses as well.
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    Do agree! Linkedin provides an effective way to network professionally and beyond. I also use the tool daily to keep abreast on trends, analysis, and personal network of professional affiliates. Ernest Bailey | LinkedIn profile http://linkd.in/19filwl
yessica henriquez

Green Lodging News - 0 views

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    Lodging's Leading Environmental News Source
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    The American Hotel & Lodging Association and TripAdvisor, the world's largest travel site, have joined forces on their sustainability initiatives to encourage the hospitality industry to adopt more eco-friendly practices. this partnership will effectively educate consumers about green practices incorporated by the lodging industry in their operations, and it aligns these two important industry programs.
jazminesnyder

India's Modi Seeks More Investment From U.S. Tech Sector - US News - 0 views

  • India's burgeoning tech sector is responsible for creating more than 400,000 American jobs
  • business deals between firms in the two countries have generated $22.5 billion in tax revenue for the U.S. since 2011
  •  the report should dispel the stereotype that India’s IT sector “takes jobs away from the U.S.”
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  • “neither country can achieve their nation’s economic vision without the other.”
  • easing the process for skilled Indian workers – including college students educated in the U.S. – to be able to obtain visas so they can join American tech companies.
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    The main focus of my article is about the financial connection between India and the U.S. The article discusses a few key issues about India and their tech support in relation to the U.S. It tells us that "India's burgeoning tech sector is responsible for creating more than 400,000 American jobs, according to a report released Monday that prompted calls from leaders in both nations to reform business practices so the industry remains a bright spot in an often unreliable global economy". The article goes on to list some more interesting statistics. For example, "The new study from the National Association of Software and Service Companies, a trade group representing Indian technology firms, said business deals between firms in the two countries have generated $22.5 billion in tax revenue for the U.S. since 2011". I feel that these two statistics are important because in too many cases, Americans feel that "foreigners" are coming to the U.S. and "stealing" all of our jobs. That is clearly not the case with every situation, as the article points out. The article further explains that India is seeking to ease the process of coming into the U.S. to work. They feel that if they are providing their highly skilled techs to come work here and/or gain their American education here than the process of getting the visa should be much more lax than it is for other countries. I don't know if I agree with that one, but I understand their point.
haelidenton

Hotel Industry Embraces Green Revolution - 0 views

  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records."
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
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  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records."
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records.
  • The green economic revolution is impacting the $90 billion U.S. hotel industry
  • the hotel's adoption of native gardening also gives guests a compelling reason to eat at the hotel and accounts for 15 percent of hotel guests' revenue stream.
  • Cost-competitive advantage . Saving green by going green is where most of today's business focus is directed. In these recessionary times, going green can make the difference in being able to compete on price.
  • Green revenue growth . This is where the green economic revolution is heading, growing revenue by going green. This is a multi-trillion-dollar global opportunity for building or cementing customer loyalty as consumers focus increasingly upon sustainability and wellness.
  • Green entrepreneurship . In every economic revolution, there is opportunity for the entrepreneur as the traditional big players struggle to adopt their legacy systems and business practices. Customers are looking for businesses that offer fresh solutions that support their quest for "going green."
  • The green economic revolution is impacting the $90 billion U.S. hotel industry
  • Food grown in the hotel's native garden provides hotel guests with a healthy dining experience. In fact, the hotel's adoption of native gardening also gives guests a compelling reason to eat at the hotel and accounts for 15 percent of hotel guests' revenue stream. According to a recent report published by the Green Hotels Association, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records
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    The Hotel Industry and its vendors are acknowledging and taking a keen revenue advantage, because their customers are supporting a green environment focus. This green economic revolution has impacted the $90 billion dollar Hotel industry. The article describes a hotel in Austin Texas profoundly in regards to their property having the "largest solar system in the continental U.S.". The hotel goes as far as creating their motto, which gear guest towards a green environment focus; their motto states "Environmental consciousness in action." The hotel grows its own food and vegetables, in which they serve the guest with, and they also give some of their produce to local food banks. The hotel guest often brag about how well they slept in the night, this might be caused by the toxic free chemical environment they are in. The lodging have refrained from using chemical pesticides 20 years ago, which may have added to the result of guest sleeping well; stated the general manager. The Ritz-Carlton program "Jean-Michel Cousteau's Ambassadors of the Environment program" was originally for the children that were staying on the Kapalua in Hawaii. The children enjoyed it so much, and their parents became very inquisitive; that the program emerged into the entire property focus. This program gives guest the opportunity to have involvement with the native forest; native nature walk and the hotel also harvest a native garden. This is almost the same idea as the hotel located in Austin Texas. There are many valid reasons for the reason why the Hotel Industry should be green conscious. The Green Hotels Association states that "Companies with proactive environmental strategies will make 4 percent higher investment, 9 higher sales growth and 17 percent higher operating income growth than companies with poor environmental practices.". If I was a general manager, this would be one of my main concerns and focus. Going green is cost effective, but the ending
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    Getting green could enable the hotel be competitive on price and grow the revenue. There are already several hotels going green and receive positive feedback from their guests.
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    Going green is a great initiative within hotels. having worked with resorts implementing green initiatives, I would say one of the biggest challenge is changing the culture of employees to start doing things differently in order to maintain a sustainable program. Hotels in my experience that are successful employs environmental officers who educate and monitor various areas of the green initiatives. Going green can have huge capital investment in the initial stages but have huge gains especially in energy conservation in the long term. Our guests are also more socially conscious and will respond well to green hotels though they may not always practice conservation during their stays.
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    This article explains the green revolution pertaining to the hotel industry with an estimated $90 Billion. Consumers are becoming conscious of the Earth's finite resources, thus, the green revolution is coming about slowly but without a doubt making an impact in the way the economy works. This is allowing an opportunity for hotels to increase revenues and gain market share due to this niche on catering to such consumers with a green initiative lifestyle. For example, the Ritz Carlton- Kapalua Hawaii, is combing fun and green education to educate children of the unique local surrounds found within the region, encouraging to frequent business by the wonderful experience. As well, it is interesting to learn that companies engaged within the strategies focused on the environment are experiencing high growth regards return on investment, sales growth and operating income. In every spectrum of hotel building and operating, the green initiative is possible from construction and architectural planning to hotels free of chemicals and property-developed horticulture gardens. The full capacity of the green revolution has not been seen to its full potential only leaving to wonder the full extent of its possibilities.
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    This article talks about how the eco-friendly environment concept is helping the hotelier industry achieve higher revenues and market shares. This whole concept is an ample opportunity for hotels to compete, stay on business and raise awareness to consumers about green resources that can be used to save our planet. People show interest in collaborating with the going green concept and learn more, however businesses need to be more conscious about the environment. For example, The Habitat Suites in Austin Texas is using the largest solar system in the continent to provide power. It is also a toxic free chemical environment and reproduces in own its own fruits and vegetables gardening. Three main factors are impacting the green revolution's hotel industry; cost-competitive advantage, green revenue growth, and green entrepreneurship. Feel free to read more about the article to have a deeper understanding.
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    nowadays, more and more hotels attending to join the green army. one of the most important reason is this kind of hotel will have a better market. because of the education level of the guests, their invironmental awareness become stongly. so the guests want to do more to make a contribution the the environment protection. on the other hand, the customers all knows that even the price of the green hotel is higher, but it is more health and safe. it will make them feel better and have a good experience in the hotel. as we know, a good experience is the final goal of hotel. so, the green hotel must have a bright future.
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    The green economic revolution is impacting the $90 billion U.S. hotel industry. There is an opportunity to increase revenue and market share by "going green". Habitat Suites in Austin, Texas is a leader in this area. The hotel's motto is "Environmental consciousness in action." Habitat Suites has an environment that is free of chemicals, has the largest hotel solar system, and uses their own organic fruit and vegetable garden for food in the hotel. Due to this environmental consciousness, the customers are reacting positively. Commenting on how great they slept, due to the ecologically fresh rooms. Many hotel chains are jumping on the green revolution bandwagon. At the Ritz-Carlton, Kapalua in Hawaii, they started an environment program that was originally designed to provide fun for kids. But after positive feedback from the children, this has grown from just learning about local marine life to educational nature walks. These walks go through Maui's native forests and a garden that grows native foods and has community engagement in order to preserve their island's culture and environment. The food that is grown in the native garden is used in the hotel to provide guests with a healthy dining experience. Because of this, it has increased guests' reason to eat at the hotel and is 15 percent of the hotel guests' revenue stream. This environmentally friendly program increases the possibility of repeat business and attract new travelers who search for these types of experiences. A report published by the Green Hotels Association states, "Companies with proactive environmental strategies have a 4 percent higher return on investment, 9 percent higher sales growth and 17 percent higher operating income growth than companies with poor environmental track records." Even non-hotel-industry entrepreneurs are realizing business opportunities in the green vacation industry. Patricia Griffin, president of the Green Hotel Association, started the associatio
anonymous

Sabre acquires Genares, a global CRS and technology provider to the hospitality industr... - 0 views

  • Genares provides central reservations systems, revenue management and hotel marketing solutions to more than 2,300 independent and chain hotel properties. Effective immediately, Genares employees will join Sabre Hospitality Solutions, a global technology provider to nearly 18,000 hotels in 157 countries worldwide. Sabre’s technology is proven to power incremental revenue growth, efficiency and overall profitability for many of the world’s leading hospitality brands.
  • “Becoming part of Sabre is a terrific evolution for Genares and our customers,” said Eugene Harris, CEO of Genares.  “Sabre has a track record of helping hotels and chains of all sizes succeed in the marketplace. We are confident that Sabre is the right partner to ensure our customers continue to receive world-class service and best-in-class technology solutions.”
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    Sabre has a proven track record of success in terms of helping businesses to increase their profits and reach higher levels professionally. Their customers span every area of the hospitality and travel industry. Last year, Sabre acquired Ganares, in an effort to expand the company's brand and promote growth.
apembert1920

OpenTable integrates with Aloha POS systems, ramps up mobile payments - Inside Scoop SF - 0 views

  • OpenTable is joining forces with NCR’s Aloha, an equally ubiquitous, and equally entrenched, point-of-sale system. The two companies will now merge their services, allowing payments through the OpenTable mobile app
    • apembert1920
       
      As of 2015 OpenTable POS has partnered with Aloha to expand mobile payment availability. With this new partnership customers who make reservations through opentable are now able to also attach a credit card to their account and pay their check right through the open table app on their device. This is good for both customers and restaurants. Customers are now able to leave when they are ready which improves their satisfaction and overall dining experience. It also gives customers control of their check since they will be able to view it throughout their meal. The downside to this partnership is that the reservation must be made with Opentable and I'm not sure if there is a way for the restaurant to verify if the customer did actually pay. Without a verification process, customers could walk out without paying, resulting in a loss of revenue for the establishment.
sharene25

security in information technology — CNET Search - 1 views

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    The article focuses on various past decade information technologies which significantly changed the way the hotel industry controls and manages operation. Information technology security is controlling access to sensitive electronic information so only those with a legitimate need to access it is allow. There are three main objectives for information technology security these are confidentiality, integrity and availability of data.While many technologies have been utilized, some newer technologies have emerged in the literature , practice and many of them impact the hotel's security. Australia joins security crackdown on tech in the Middle East airport. Airline passengers flying from the Middle East to Australia faced an increased scrutiny and potential delay with the introduction of new electronics screening processes in three major transit airports. In addition, Instagram added two factor authentication to the photo and video sharing social network, which increase there security measures for their 600 millions users.
tgore002

10 Must Have Features of A Property Management System - Financesonline.com - 0 views

  • A calendar allows property owners, managers, and employees to visualize their reservations and availability in different ways.
  • A good property management system will allow you to create rate plans and derived rate plans and then easily assign them to reservations.
  • robust reporting module built in.
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  • Distribution is one of the major ways that small to medium-sized properties can compete with large hotel brands. Channel managers have become common and relatively cheap over the past few year
  • Online distribution channels that can bring more business to your property are great, but they come at a cost. And sometimes, that cost is significant as commission percentages increase. However, if a traveler has found their way to your website, you deserve to capture their direct booking.
  • sell the most sought after room types to the people who want them at the right time.
  • Email marketing is still very much alive and you can use your previous guests emails to keep in touch about local happenings, discounts, and other important information.
  • Accepting and modifying reservations becomes easy and seamless with a point of sale integration.
  • Pricing intelligence is the process of collecting and acting upon real-time consumer and competitor activity.
  • ost properties need some sort of POS to manage payments for their bar, restaurant, small store, etc.
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    This article talks about important features that a property Management System need to have. The most important features are the following: A drag and drop calendar which will help managers to visualize reservation and availability. Rate plan management will help to create a rate plan and have them easily applied to reservation. Integrated channel manager since it is important for hotels to be able to join as many available channels a possible to make more sales. Reporting is also very important to be able to track performance real time and keep control of the health of the company. Another key important feature is shared inventory and direct booking support since if customers can book directly from the properties website the hotel will avoid paying commissions. The customer data base is great for marketing and to create loyal customers. The last features that a property management system should have are pricing intelligence, point of sale and the ability to track other revenues services from other services that are offered in the property. A PMS system that has all these features will help a company run the property very well. I would add a good customer support because if this system goes down basically the hotel cannot do anything so I think it is very important that if it is not working for any reason that it has be fixed very fast so that it does not affect customer relations.
Yujia Xie

Hospitality Management Program Implements State-of-the-Art Technology - 1 views

  • After considerable industry-wide research, Kendall College has added MeetingMatrix International to their hospitality curriculum. MeetingMatrix provides state-of-the-art meeting planning technology solutions, which will soon be taught to all students enrolled in the hospitality school at Kendall College.
  • Founded on the principle of expanding and enhancing communication between event sites and meeting professionals around the world, it has become the industry leader and continues to enhance the meeting experience. Because of its presence and value within the meetings and events industry, Kendall College saw the need to implement this high-tech software into their curriculum.
  • Glen C. Ramsborg, Ph.D., CMP, was recently appointed as a Professor in the School of Hospitality Management at Kendall College and actively sought out the MeetingMatrix event planning software. Ramsborg, who joined the Kendall faculty in September, is a veteran education professional with a 25-year career in meeting and event management. He is a longtime member of both the Professional Convention Management Association (PCMA) and Meeting Professionals International (MPI), and was formerly the Senior Director of Education at PCMA. Due to his extensive background in the industry he understands the value of MeetingMatrix and what it will bring to the classroom.
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  • Planners have access to a venue’s measured and certified diagrams, and then are able to create event setups specific to their needs, all with that particular venue’s exact dimensions and inventory items. From there, with the MeetingMatrix 3D-VR Browser, planners can view their desired setup in 3D Virtual Reality so that they can feel as though they are actually experiencing their event. The technology is advancing the way in which business is done, which is why Professor Ramsborg and Kendall College understand its importance in the education field and will include it in their meeting and event management courses.
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    As this article mentioned, MeetingMatris will be added to the hospitality curriculum in Kendall College. MeetingMatrix provides State-of-the Art meeting planning technology solutions. In my opinion, it is very necessary to provide the students with useful technology solutions and it provides a lot of assistance for their future job seeking. In the rapid development society, accurate and instant information decides if a business success or fail in a meeting plan. Therefore, more and more people begin to pay attention on this issue.
vale0715

Three Hospitality Technology Innovators of 2018 - LODGING - 0 views

  • For nearly a decade, ADARA has been steadily and rapidly growing its collection of real-time data captured through agreements with travel brands around the world, says Scott Garner, ADARA’s president of data and analytics. Its early partners included Hilton and U.S. Airways, before it was acquired by American Airlines. From there, big partners like Marriott gave the collection meaningful boosts when they joined the family. “We now have about 200 brands that contribute data and 700 million active unique profiles.
  • Designed by Knightscope, the robots—named Buddy and Rudy by the Pechanga staff—take 360-degree night-and-day video and auto-detect license plates, people, and abnormal temperatures in the event of a potential fire. They can recognize abnormal patterns, pick out discrepancies that may go unnoticed by the human eye, communicate a threat, and even assist a person in distress.
msoma003

8 Great Email Marketing Tips for Hotels | WebRezPro Hotel PMS - 0 views

  • successful marketing is driven by a mix of complementing strategies — and email is still one of your best tools
  • successful marketing is driven by a mix of complementing strategies — and email is still one of your best tools
    • msoma003
       
      Under utilized
  • Email marketing is a very effective way to build guest loyalty, encourage brand engagement and increase direct bookings through well-targeted communications. It’s cost efficient and easily automated, making it an ideal marketing technique for busy hoteliers without a lot of time on their hands.
    • msoma003
       
      Good for small hotels
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  • Permission-based email marketing
  • customers that genuinely want to hear from you
  • Get your customers to actively join your email list by:
  • Adding a simple sign-up form to your website
  • other
    • msoma003
       
      Almost everyone reads it on their phone, no longer their computer
  • Placing cards in guestrooms
  • provide opt-out instructions on every email communication you send
    • msoma003
       
      Shouldn't end up in junk bins
  • your emails need to look good on small screens
  • avoiding large image files and long paragraphs
  • including social sharing buttons
  • Including an opt-in checkbox, or a link to your sign-up form, in your post-stay survey
  • all about timing
    • msoma003
       
      This is a science, a firm needs to be sure they are sending it at the right time, this includes the correct booking window.
  • ow frequently and when you are going to send emails
  • In addition to your pre- and post-stay emails
  • Great content = stuff that benefits your customers
  • the best time and day of the week to send marketing emails
  • email marketing systems can be integrated with your PMS
  • automate pre- and post-stay emails
    • msoma003
       
      Good for small firms that do not have dedicated marketing teams
  • Personalize your emails as much as possible
  • Use your PMS data to segment your contact list
  • ending irrelevant information is a sure-fire way to lose subscribers
    • msoma003
       
      This may take more time but it is worth it.
  • sign off from an actual person
  • doesn’t always have to be discounted rates and services; local “insider” information, like exciting events, new attractions or destination tips, gives your customers food for thought and could put your property front of mind when planning their next holiday.
    • msoma003
       
      International visitors appreciate the extra help, it adds an intangible value
  • keep in touch with your subscribers whenever you have something truly interesting to say or offe
  • Make sure you include links or button
    • msoma003
       
      Guests need the buttons so it becomes easy,the less work for them the better
  • Visuals are important, too
  • Note: be sure to link to the Web version of your email in case the actual email doesn’t display properly. Most email newsletter/marketing services include this feature.
    • msoma003
       
      Need options if not it will go to junk
  • Short post-stay email surveys are part of great customer service and provide a marketing opportunity, too
    • msoma003
       
      Necessary for front office to learn how to improve operations
  • track all opens, click-throughs, enquiries and bookings stemming from your emails
  • See what works best
    • msoma003
       
      Emails are pointless work if they do not get opened for do not meet the desired goals
  • look at your emails from your customers’ perspective and ask yourself what’s really in it for them? If the answer is obvious, your email marketing campaign is bound to be a success.
    • msoma003
       
      The guest needs to like it so test the email out. Would you like it?
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    This article provides 8 tips on how to email marketing. Email marketing which is a part of e-marketing is a great way to reach customers, the service is also cost effective and time efficient. The main ways to optimize emails are to get a an organic list of contacts to make sure they do not end up in the junk bin. Next the emails should be functional they should be mobile friendly and the links should work. In regards to the content it should contain more than just rate specials they can contain events or insider city tips and they should be targeted at the correct audience. Finally the sender should test it out by receiving one first.
iancochran

What's New in Hotel Telecommunications? - Fourteen IP Communications - 1 views

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    Fourteen IP Director Neil Tolley joined a distinguished group of experts in commenting on The Future of Hotel Telecommunications for hotel technology consultant Dan Philips, in an article for Hospitality Upgrade magazine.
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    A distinguished group of experts talk about the future of Hotel Communications. They talk about why many hotel are moving toward using the cloud and that many hotels should be flexible and adjust to the needs of new tech savvy customers but updating the guest experience with applications.
ndiaz162

IDeaS Revenue Solutions and Springer-Miller Systems Expand Strategic Partnership - 1 views

  • Technology integration will allow the seamless flow of transactional data between PMS and RMS to support ideal pricing at the room type level
  • "Today's integration with Springer-Miller will allow those with a high mix of room types, like resorts, the ability to price based on guest demand for individual room types in order to move away from traditional static offsets for room types that do not account for demand.
  • an innovator of technology systems for the world's most exclusive hotels, resorts and spas. The SMS|Host® Property Management System offers a complete set of fully-integrated modules enabling complex resorts to provide highly personalized guest service from front office to food & beverage to spa to the golf course and more.
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  • The integration with Springer-Miller will allow revenue managers to influence, forecast and price both group and transient business at a more optimal level.
  • IDeaS Revenue Solutions leads the industry with the latest revenue management software solutions and advisory services.
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    In this article, the writer informs us on how two system solution based companies are joining forces to give hotels the most accurate and up-to-date data on their companies transactions. These transactions includes the control of inventories, pricing of inventory, and forecasting in order to increase hotel revenue. This allows for hotel managers to better strategize their brand's revenue in order to create more informed decisions. The article highlights what both IDeaS Revenue Solutions and Springer Miller Systems do to support hotels. Many resorts already use both systems. The companies working together allows their solutions to become more streamlined for hotel establishments. Hoteliers largely focus on the guest experience, but are restricted in how they manage inventory and forecast. These tools will allow them to do both at the same time with less manual labor. It sounds like an expensive investment. It's important for managers to decide whether it's worth the investment and predict whether they will see a return on this investment. Thoughts?
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