Skip to main content

Home/ Hospitality Technology/ Group items tagged innovative

Rss Feed Group items tagged

Filter: All | Bookmarks | Topics Simple Middle
sharline86

How technology is revolutionizing property management - Spacewell - 0 views

spacewell.com/...utionizing-property-management

shared by sharline86 on 05 Jun 20 - No Cached
  • There are many property managers who are realizing that software can help them make their properties more profitable.
  • It is also projected to grow at a CAGR of 7.6% for nine more years, until 2028.
  • CRM modules can especially help users find customer information immediately. Since their information search time is reduced, their productivity is increased. With this, organizations can save upwards to $6 million a year, according to research by IDC.
  • ...10 more annotations...
  • Thus, customer satisfaction levels can go up or stay at a high point, enabling the property to become more profitable.
  • With those insights, they can optimize and improve their services and make sure that tenants experience only the height of comfort.
  • Apart from that, organizations can also employ analytics to discover patterns and relationships between various aspects of the business. It is useful for forecasts, which can help the property management to be ready for any event in the future.
  • Hence, businesses can extract deeper insights and meaningful patterns. This can help them gain a competitive edge in their field since they are able to uncover new opportunities and find answers to questions.
  • A property management app can harness this and enable owners or managers to predict when leads are ready to rent, lease, or upgrade their current property. Property management software can also use analytics to personalize interactions–gearing the conversation towards tailored offers and services. With this, it is possible to win over more tenants as you show them how to provide great online customer service your way.
  • In the field of property management, this can be applied to document management, contract management, and portfolio management. You can configure workflows for those processes and ensure that everyone in your organization adheres to best practices.
  • Instead of calling or visiting the property office to lodge their requests, they can simply pull up the property mobile solution. Therein they can create service requests that is processed smoothly by the app so that your maintenance team can take care of them in order.
  • There are platforms that support the real-time monitoring of units and properties using IoT sensors. With this, there is no need for property managers to rely on other interfaces to watch the sensors’ status. Instead, they can access the data directly from the property application’s screen.
  • Additionally, IoT sensors can offer insights into the performance of spaces and buildings. Using those, the management can transform spaces to make them more likable for tenants. This way, they can attract more people and keep a steady stream of revenue.
  • These integrate innovative technologies that change the way property administration is done–shorter waiting times for both the manager and clients, better market predictions, accurate numbers and no more paper-pushing. As a result, managers can take care of their core responsibilities that include tenant screening, rent setting and collection, property maintenance, and budgeting.
  • sharline86 on 05 Jun 20
     
    This article details some of the ways Property Management Systems are expected to grow in the next decade through CRM solutions, analytics, automation, & IoT sensors. These measures will reduce time, increase productivity, increase customer satisfaction, and most importantly generate more revenue.
ghoafat

Hostelworld invests $3M in accommodation tech provider Tipi | PhocusWire - 1 views

www.phocuswire.com/elworld-invests-3-million-Tipi

shared by ghoafat on 10 Jun 20 - No Cached
  • Hostelworld
  • Tipi,
  • will take a $3 million "strategic investment" from Hostelworld as part of plan to provide tools and services for its portfolio of accommodation owners.
  • ...3 more annotations...
  • The investment includes a number of initiatives to integrate different areas of the two businesses.
  • Tipi's tool kit includes digital key services, online check-in facilities and ancillary services - all via a property-branded mobile app.
  • The investment is in line with our strategy to invest in innovative technology businesses, to improve the experience for our hosteller customers and drive efficiencies and ancillary revenue for our hostel partners, positioning us as a market leader in the hostel sector.”
  • ghoafat on 10 Jun 20
     
    This article is about Hostelworld, which is the global hostel-focused online booking platform and its $3 million investment in a company called Tipi Pty LTD. Tipi provides technology solutions exclusively to the hostel market, enabling guests to check-in and download their keys prior to arrival. Hostelworld is a go-to platform for hostel travellers and have a key focus on investing in the best technology for the hostel market. In my opinion, this article brings out two key points about a couple topics that have been brought out and one that is to come. One being the video about technology revolution and staying ahead of the curve. The other being Proximity Marketing, which is a future topic. By Hostelworld investing in Tipi, it positions them as a market leader in the hostel sector. This will generate a huge revenue growth in the company. In regards to Proximity Marketing, giving customers access to their brand centered platform during their stay, it will increase ancillary revenue and improve guest satisfaction scores.
anonymous

HNN - Sustainability, tech top 2020 hospitality predictions - 0 views

www.hotelnewsnow.com/...p-2020-hospitality-predictions

shared by anonymous on 09 Jun 20 - No Cached
  • this column looks at trends hoteliers should be preparing for in 2020, which include sustainable accommodations and technology innovations that work seamlessly alongside hotel staff.
  • Experts predict the next wave of guests will largely engage via mobile, anticipate personalization, expect less human interaction and hope to book at the last second.
  •  55% of global travelers say they are more determined than ever to choose sustainable accommodations
  • ...10 more annotations...
  • alternatives to single-use plastics, including bathroom toiletries, reusable or biodegradable coffee stirrers, plastic straws and water bottles.
  • Adobe discovered that 72% of travel and hospitality businesses see a mature digital foundation as very important in the coming years for ensuring personalized guest experiences. However, when it comes to integrating technology in a hotel, it is important to find a balance between human and non-human interaction.
  • the guest can take an active role and see the brands eco efforts first-hand.
  • Consider the guest’s carbon footprint when determining where to start on sustainability.
  • Hotels need to offer user-friendly and up-to-date technology from the online booking process to the personalization of a room.
  • integrating technology that guests already use in their day-to-day
  • No matter the technology, strong wireless internet connection while on property is a must for guests today and into the future.
    • anonymous
      anonymous on 09 Jun 20
       
      All above are perfect examples of ways to easily integrate technology
  • Guests are becoming more interested in unique packages that allow them to live like a local,
  • bundles that offer incentives to visit local restaurants and attractions, and personalize these experiences
  • CBRE Hotels Americas Research forecasts consecutive growth for the U.S. hotel industry throughout 2022.
  • anonymous on 09 Jun 20
     
    This article briefly went over a few technology trends, sustainability practices and unique possibilities for future trends. While reading I was able to come to a conclusion on what types of experiences travelers like to have in 2020.
anonymous

article_32_vol_5__1_.pdf - 1 views

shared by anonymous on 05 Jun 20 - No Cached
  • Much has changed in the business world since the birth of technology and the subsequent discovery of the world wide web (www) in 1989.
  • Much has changed in the business world since the birth of technology and the subsequent discovery of the world wide web (www) in 1989.
  • According to South African Tourism (2015), more than 180 million bed nights were sold in 2015, making the hotel industry an attractive client of e-commerce.
  • ...58 more annotations...
  • suppliers and customers meet in a virtual space to perform transactions using Internet technology as it has the potential to add substantial value to business operations and competitiveness of a business.
  • scene of the famous lion-buffalo-crocodile battle watched more than 75 million times on YouTube)
  • e-commerce has not only
  • changed the way business is conducted, but has increased the revenue of organisations tremendously, in particular that of the travel and tourism industry.
  • The top three visited travel sites include Booking.com, Expedia.com and Hotels.com.
  • online travel booking is the specific business-to-consumer (B2C) transaction in the context of online tourism
  • right: © 2016 A
  • understand how the various online sales platforms interconnect.
  • the internet consumer of today assumes all businesses worthy of trade have a website;
  • it is not enough for hotels to rely on their web pages alone for room sales.
  • An aspect of e-commerce revolves around how social media affects a hotel’s online presence, and how it is used as a tool for gaining a notable share in the e-commerce market for hotel room sales.
  • In an increasingly competitive market place, tourism products require an effective distribution strategy for a firm to reach its target tourists and local markets
  • Although the statistic does not identify the specific modes used to make room reservations, it can be presumed that electronic sales made up a considerable percentage as sales method.
  • The Internet is an ideal platform for the tourism industry
  • 1) they are intangible, 2) their production and consumption cannot be separated, 3) they are perishable, and 4) they are seasonal
  • survey conducted in Hong Kong of 249 leisure travellers, 80% searched for hotel information using Web tools, with more than half making their bookings through hotel host websites or third-party websites
    • anonymous
      anonymous on 05 Jun 20
       
      They wouldn't be able to gather this information on technology unless they had the proper technology to do so.
  • Social commerce should be considered broader than the act of sharing shopping experiences with others, as it has challenged and redefined traditional vendor-push business models and marketing strategies (Gonçalves Curty & Zhang, 2013:260-261).
  • E-commerce allows the tourism consumer to purchase tourism products and packages online and act as his or her own travel agent by building personalised travel packages and eliminitaing the need for traditional processes
  • From a hotel business perspective, e-Procurement is a good example of the innovative use of technology in the lodging industry
  • 2B
  • E-procurement can be defined as a business-to-business (B2B) tool that supports the buying process
  • implementing e-procurement has become an important enabler for achieving a flexible and responsive supply chain.
  • An example of e-procurement or a business-to-business transaction would be a hotel selling its rooms to OTAs on a wholesale or commission basis.
  • e-commerce in the modern tourism and hospitality industry is important because the Internet is the lowest cost hotel-booking channel, most travellers research hotel reservations on the Internet, and social media and online hotel reviews are an increasingly important decision factor.
  • there are three most common retail sales channels – brick-and-mortar, catalogue and the Web – across the elements that characterise the shopping and business ownership experience
  • Travel services are categorised into Accommodation and Airlines, as these two components constitute a large part of the hospitality industry.
  • This research study is focused on room sales, therefore the distribution channels used for this purpose will be explained, namely, Online Travel Agents (OTAs) and merchant sites.
  • Today, e-commerce focuses on profitability.
  • challenge for retailers is to attract the attention of the digital natives (consumers who have grown up in the digital world) and persuade them to spend more, as well as to attract digital immigrants (consumers who are presumed to resist new technology or at least have trouble accepting it) to this way of shopping.
  • Social media can increase communication for a website and create brand awareness.
  • a social network is a virtual community, profile site or website on the Internet that brings people together in a central location, to talk, share ideas and interests or make new friends.
  • platforms such as social network services (
  • is one of the main reasons for advancement in Web 2.0 technologies and developments in e-commerce.
  • social commerce providers started their businesses by combining group-buying with selling discount coupons offered from their partners over the Internet.
  • E-commerce mainly helps in the generation of leads, presenting information about the tourism product to the customers, and facilitating the transaction process electronically
  • consumers have become the storytellers and are the new brand ambassadors.
  • social media is driven by word-of-mouth and if done properly can improve positioning in the market
  • e-commerce is still new. Getting (2007), maintain that most online communities are free and are growing at a rapid rate.
  • An online rating site is a system of ranking places, products and services via customer reviews based on past experiences.
  • TripAdvisor is classified as a meta-search engine, which is defined by Webopedia (2015) as a search engine that queries other search engines and then combines the results.
  • the prevalence of traveller reviews had a significant impact on the online sales of hotel rooms and that hotel managers should seriously consider the impact that online reviews of their hotels on these websites have on the consumer.
  • Online channels allow the potential customer to see the location details and compare hotel prices easily, as well as read online reviews which have a wider reach and are less ephemeral than traditional word-of-mouth reviews.
  • Figure 1 further illustrates the direct booking channel guests have to hotels via the Internet.
  • Reservation System (CRS) in the 1960s to the Global Distribution System (GDS) in the 1980s and the advent of the Internet in the early 1990s, the tourism industry has always been confronted with the rise of new technological developments
  • rapid growth of online travel agencies caused traditional indirect distribution channels through tourism intermediaries to decline
  • The Internet has become an integral part of everyday life. In order for businesses to be sustainable, they need to have an e-commerce presence
  • it is a service that can be readily offered to global markets and it can become a trade platform joining suppliers and buyers from around the world
  • with technological advancements, firms are increasingly reaching out to their customers through a variety of channels such as e-commerce, m-commerce and brick-and-mortar establishments. Heinemann and Schwarzl (2010:1) contend online retail today is taking place at a higher level of evolution than in the initial years of e-commerce.
  • there are technical and non-technical aspects associated with e-commerce
  • How can hotels compete in a digital world and what will their future business models look like?
  • an intranet as a private network, operated by a large company or organisation, which uses internet technologies, but is insulated from the global Internet by a firewall (a system designed to prevent unauthorised access). An extranet, however, is an intranet that is accessible to some people from outside the company
  • studies in the tourism and hospitality arena have indicated that ICT is a tool particularly suited to this industry for a variety of reasons.
  • The Internet has become an integral part of everyday life. In order for businesses to be sustainable, they need to have an e-commerce presence
  • The hospitality industry is an ideal trade for making use of e-commerce and the social web.
  • Reputable booking sites such as Booking.com, Expedia.com and Tripadvisor are visited by over 300 million online visitors each month.
  • Internet users have become demanding in their expectations of company presence online.
  • “if I can’t find enough information on your hotel it’s probably not a good choice.”
    • anonymous
      anonymous on 05 Jun 20
       
      BOTTOM LINE
  • E-commerce is expected to reach global sales of $1.5 trillion by 2018 (Statista, 2016), and therefore hotels in CT will need to increase their presence on the internet, not only on booking sites, but also on the social web in order to receive a sizable share of electronic sales.
  • anonymous on 05 Jun 20
     
    This article talks about where the internet has brought us in the business world and where it is taking us. There are other articles included to support the idea that hospitality businesses need the internet inorder to successfully reach out to and market toward customers. Along with the idea that if a business does not have an online presence,that, is an untapped stream of revenue. As well as the combined business efforts that go into delivering a flawless product to its customers via the web. There were two case studies that took place in order to understand the role e-commerce has played and will potentially play in the hospitality industry.
ghoafat

Hotel digital transformation in the aftermath of coronavirus | PhocusWire - 1 views

www.phocuswire.com/ransformation-post-coronavirus

shared by ghoafat on 03 Jun 20 - No Cached
  • The hotel industry has experienced its share of crises, including economic downturns, terrorism, and natural disasters, but nothing has shaken the hospitality sector quite like the COVID-19 pandemic
  • While hoteliers make decisions about layoffs and closures, hotel technology companies are grappling with emerging trends that will shape the future of the industry. 
  • In this article, we'll discuss six long-term trends that coronavirus has accelerated. We’ll connect these trends to technologies that are likely to see a surge in popularity in the aftermath. 
  • ...10 more annotations...
  • this time will undoubtedly accelerate the long term trend towards digital transformation in hospitality in a variety of ways that will create a stronger hospitality industry in the medium to long term.
  • n the past, hoteliers might not have given much thought to managing their hotel from afar, but during this crisis, it became evident that technology solutions that employees can access remotely are crucial to keeping operations on track. 
  • loud-based property management systems enable hoteliers to manage their properties entirely off-site, from man
  • aging reservations to setting rates, in contrast to older local-based systems that staff can only access on hotel computers
  • cloud-based guest messaging systems allow hoteliers to communicate with their guests about reservation changes, cancellation policies, and refunds - all without setting foot on property.
  • Rehiring and training staff can be costly and time-consuming, so a savvy hotelier will look to digitization of SOPs via task management software, engineering software, and internal communication platforms to streamline the process.
  • We’ll surely see hotels reaping the benefits of leaner and more efficient operations for years to come when they realize opportunities to cut costs.
  • Hoteliers can reduce their expenses by switching payment processors, cutting vendors who charge high upfront integration fees and more
  • The only way to be this fast is to automate the revenue management process.
  • we anticipate that when the storm passes, we’ll see a rush of innovation and creativity coming from travel technology companies who can adapt to these six emerging trends.
  • ghoafat on 03 Jun 20
     
    This article is interesting because it hits directly at the hotel industry and how the coronavirus has affected them in a negative and positive way, Yes, it has placed a temporary standstill for them and has caused plenty of layoffs and furloughs, but hoteliers are taking this downtime to brainstorm about the future of the hotel industry. How this forced remote work will make them create a more technological approach to their systems in order to ramp up sales and turnovers.
  • anonymous on 05 Jun 20
     
    I read you comment before I read the article and I was SURE there are no positives to this pandemic. However, you are so right! This time off allows companies to prepare for a major comeback. And, allows companies to prepare for where the industry is heading. I appreciate that the article talked about long term trends that COVID-19 will shape for the future of the industry.
tcale003

Technology Trends in the Hotel industry-Siddharth Goenka - BW Businessworld - 0 views

www.businessworld.in/...15-03-2020-186228

technology innovation hotels hospitality Sales & Marketing Guest Experience Relations

shared by tcale003 on 10 Jun 20 - No Cached
    • tcale003
      tcale003 on 10 Jun 20
       
      The growth of technology in the hospitality industry, specifically hotels has evolved so quickly that it is difficult for many hotels to keep up with current trends. Hotel technology can be broken down into three specific categories which are Sales and Marketing, Guest Experience and Guest Relationship.
  • Things are changing really drastically and with the availability of efficient, cost-effective solutions, it is not too long before the hospitality industry goes through a technology revolution and keeps up with the rest of the industry.
  • in the past few years, the growth in technology in the hospitality industry has been so rapid that most of the industry along with training institutes and learning centres have struggled to keep up with the changing trends and best practices. Hotel technology can be broadly categorized into three main categories: Sales & Marketing, Guest Experience, and Guest Relationship.
  • ...10 more annotations...
  • Most hotels are seeing a major percentage of their bookings come from smartphone and internet users, and the usage of integrated pricing and distribution systems has become even more important to maximize revenues and minimize efforts.
  • The use of AI and ML in determining optimum rates for hotel rooms that are then pushed to all marketing channels, can increase the potential to maximize revenues and ARRs (Average Room Rates)  for the hotel, and reduce operational inefficiencies and manual costs.
  • In terms of guest experience and operations, hotels have seen a fast adoption of cloud-based and integrated technology in Property Management Systems and hotel ERPs.
  • with smartphone and tablet usage in in-room guest services and basic services like checkin, checkout, and usage of hotel facilities with further enhancements like augmented reality.
  • The use of kiosk for self-service checkins using biometric authentications and facial recognition can make the entire checkin and checkout experience fast and seamless.
  • The back of the house services like housekeeping, room cleaning, and food preparation are also digitally tracked using cloud-based integrated technology which can reduce delivery time and wastages, while increasing efficiency and guest satisfaction.
  • In terms of guest relationships and CRM, hotels have started storing the digital profiles of guests which can increase the personalization of service and guest preferences.
  • Every interaction of the guest in the hotel is stored and advanced systems use AI to predict and deliver ‘wow’ experiences to the guest.
  • increasing competition makes it even more important for hotels to differentiate themselves, and technology is turning out to be a big USP for hotels. Those who are quick to embrace the modern trends of technology and automation can stay ahead of their competition in terms of both superior service and higher profitability.
  • Investment required in technology has in-fact reduced as technology has evolved.
mserr078

5 ways tech can make your hotel more responsible | Green Hotelier - 0 views

www.greenhotelier.org/...ke-your-hotel-more-responsible

technology hospitality green

shared by mserr078 on 09 Sep 19 - No Cached
  • Managing Director of EPOSability Robbie Francis says employing eco-friendly technology is a great way to show guests that you’re committed to making a difference.
  • Heating energy expenditure makes a big contribution to a hotel’s carbon footprint
  • reduce your energy consumption by up to 10%
    • npate083
      npate083 on 29 Sep 19
       
      A building energy management system can reduce energy consumption by 10 percent.
  • ...4 more annotations...
  • 600,000 tonnes of compostable food waste each yea
    • npate083
      npate083 on 29 Sep 19
       
      Waste management technology like Lean, can help save on food waste by helping the managers understand how much needs to be ordered.
  • ask guests to consider the environment before requesting new towels each day
  • using 25 kW/h on average in comparison to a Windows-based system with on-site server that consumes 800 kW/h. That’s a 97% saving!
    • npate083
      npate083 on 29 Sep 19
       
      iPad POS systems help save costs and the environment significantly. By using the iPad POS systems you are going paperless, reducing engineering visits and tracking waste.
  • Using technology doesn't just mean computers back of house or modern check-in systems, technology can help create a more efficient kitchen, laundry, bar, housekeeping service or HVAC, it's always worth looking around to see what new systems on the market could help reduce your water, carbon, waste or energy consumption and help make your hotel that little bit more environmentally responsible.
  • demax85 on 09 Sep 19
     
    Going green is one thing to consider if a hotel wants to save money and conserve the environment. This article discusses 5 tech ways to make some green changes in your hotel. Some points were to change the lighting to energy saving lighting. Using sensor lighting saves you money and shows guests that you care to conserve. Laundry technology and asking guests to only give towels that are unwanted instead of changing towels everyday. A system monitoring the heat and cooling system can regulate temperatures reducing the cost of unnecessary use of the system.
  • ...3 more comments...
  • pvega018 on 19 Sep 19
     
    Robbie Francis expresses the importance of helping the environment and helping your guests feel like they are a part of something bigger. Not only does becoming more green and eco-friendly help the environment, but it also allows for many of our wastes to decrease, electricity and water bills are just part of the issues that begin to decrease monetarily. When speaking about green computer technology this article incorporated how it is important to review what new systems are out to help reduce our carbon footprint and ultimately make ourselves just a "little bit more environmentally responsible!"
  • edagt001 on 25 Sep 19
     
    The article is about eco-friendly heating and energy, waste reduction technology, sustainable laundry, lighting technology, and iPad POS systems.
  • npate083 on 29 Sep 19
     
    Robbie Francis expresses the importance of helping the environment and helping your guests feel like they are a part of something bigger. Not only does becoming more green and eco-friendly help the environment, but it also allows for many of our wastes to decrease, electricity and water bills are just part of the issues that begin to decrease monetarily. When speaking about green computer technology this article incorporated how it is important to review what new systems are out to help reduce our carbon footprint and ultimately make ourselves just a "little bit more environmentally responsible!"
  • edagt001 on 03 Feb 20
     
    This article is about ways for hotels to use green tech to be more responsible.
  • hectorpachon on 07 Feb 20
     
    "The latest innovative technology solutions can work to increase energy efficiency, cut down on material waste and even increase profits for your hotel". I remember while working in San Antonio Texas as a hotel AGM, the hotel had an agreement with the city water company for us to send them each week the readings of how much water we had used up to that point from last week, and they would give us rebates if our consumption wouldn't fluctuate certain parameters. We were being environmentally friendly, saving money by not overpaying and receiving rebates for our eco-responsibility.
anonymous

Tablets - T-Commerce: Innovative Guest-facing Applications | hospitalityupgrade.com - 0 views

www.hospitalityupgrade.com/...magazine_Detail.asp

T-commerce hospitality industry

shared by anonymous on 20 Jun 20 - No Cached
  • The use of tablet computers in business, referred to as t-commerce, involves pad-like mobile units functioning as a product information kiosk, point of sale terminal, digital display, inventory monitoring device, Web access tool and a variety of related applications.
  • T-commerce components are capable of engaging, mobilizing and reconciling hospitality guest-facing transactions resulting in more techno-savvy industry practitioners and consumers.
  • For the hospitality industry, there have been many pioneering uses of tablet devices as industry operators were among the earliest adopters to recognize the design features leading to improved service and self-service applications as well as robust employee assistance capabilities and back office functionality.
  • ...6 more annotations...
  • Such guest-facing applications as hotel room amenity menus, digital food and beverage presentation, detailed wine inventory navigation, and account settlement contributed to the rapid success of t-commerce applications. In addition, monitoring of guest requests and staff responses, goods and services promotions, recipe content and nutritional analysis, e-couponing, and back office flash reports have become part of the lodging and foodservice toolbox.
  • For the hospitality industry, the goal of t-commerce is to apply tablet devices in a way that technology complements service, not replaces it. Hotels, restaurants, bars and private member clubs have become better able to manage a variety of operations via tablet devices as the following sections delineate.
  • Guest-facing applications, which typically integrate directly to the hotel’s property management system (PMS) and/or property website, form the basis of a data warehouse of aggregated information ripe for data mining. Such factors as guest preferences, purchasing habits and service requests can be tracked and analyzed.
  • Sales Management For more than a year, hotel sales managers have been using t-commerce equipment, often in combination with cloud computing, to capture, process and record hotel bookings.
  • Order Entry A highly effective digital menu should provide the guest an ability to perform an item search by a variety of criteria (e.g. allergens, dietary restrictions or other factors). Once a menu item is identified, the guest should also be able to initiate order entry.
  • POS settlement is an important aspect of t-commerce as intuitive functionality and lead through programming can provide reconciliation while providing real-time report generation, at a fraction of the cost of a traditional fixed POS terminal system. In addition, a mobile POS device removes the need to allocate space and personnel to a dedicated cashier station.
  • anonymous on 20 Jun 20
     
    This article introduces the application of tablets in hotels, including Lodging Management, Restaurant management, Beverage Management, Club management, etc. This article also introduces the important role of tablets and T-Commerce as a PMS medium in hotels.
blevi022

Post COVID 19 Pandemic Global Property Management System (PMS) Market Research Report 2... - 1 views

www-bccourier-com.cdn.ampproject.org/...amp

shared by blevi022 on 20 Jun 20 - No Cached
  • Global Property Management System (PMS) Market analysis 2015-2027, is a research report that has been compiled by studying and understanding all the factors that impact the market in a positive as well as negative manner
  • Some of the prime factors taken into consideration are: various rudiments driving the market, future opportunities, restraints, regional analysis, various types & applications, Covid-19 impact analysis and key market players of the Property Management System (PMS) market
  • Major Market Players with an in-depth analysis: InnkeyPMS, DJUBO, Hotelogix, Oracle, eZee Technosys, InnQuest, MSI, Guestline, Frontdesk Anywhere, Northwind, RDPWin
  • ...4 more annotations...
  • Property Management System (PMS) market research report also provides information on how the industry is anticipated to provide a highly competitive analysis globally, revenues generated by the industry and increased competitiveness and expansions among various market players/companies.
  • The latest Coronavirus pandemic impact along with graphical presentations and recovery analysis is included in the Property Management System (PMS) research report. The research report also consists of all the latest innovations, technologies and systems implemented in the Property Management System (PMS) industries.
  • The research report also provides light on various companies & their competitors, market size & share, revenue, forecast analysis and all the information regarding the Property Management System (PMS) Market.
  • Property Management System (PMS) Market research report provides an in-depth analysis of the entire market scenario starting from the basics which is the market introduction till the industry functioning and its position in the market as well as all the projects and latest introductions & implementations of various products. T
  • blevi022 on 20 Jun 20
     
    This discusses a research report that studies the impact of both positive and negative factors impacting the market for PMS software. This includes analysis on the impact caused by COVID-19.
  • jackyreis on 21 Jun 20
     
    This is a great article and I love that it highlights issues that we're currently facing! A relevant article about the several improvements that'll have to be made amongst improving our technology, guest preferences, manage reservations based on COVID-19, etc.
chknights

100+ Hotel Trends to Watch in 2020 - 0 views

hoteltechreport.com/...100-hotel-trends

technology hospitality hotel software Tech travel green

shared by chknights on 14 Jan 20 - No Cached
  • A focus on environmental sustainability isn’t new, but the degree to which guests expect (and prefer) eco-friendly products and services is. Simply suggesting that guests reuse towels for an extra day isn’t enough; today’s traveler wants to stay at hotels that have integrated green practices in all aspects of their business. From physical changes to hotel buildings, like the addition of solar panels, to F&B menus with more vegetarian and vegan choices, it’s evident that these environmentally friendly trends are here to stay.
    • zeyupu
      zeyupu on 14 Jan 20
       
      Now more and more hotels are becoming environmentally friendly.
  • chknights on 18 May 20
     
    Great tech and green practices for the hospitality industry. Innovation in hotel design, guests satisfaction, and technology are paving the way for the future of the hotel industry. The article draws on the new and current trends that easily work with the current climate as well as future tech that will be available in the future.
  • Karyn on 18 May 20
     
    Absolutely. I feel like I shared something kind of basic but along the same lines. I really want to be on this bandwagon. Giving guests peace of mind in this way is so important now and we have to be above just the basics in this way.
Kevin Sepulveda

Cruise Ship Apps are Dramatically Improving the Cruise Line Experience - Here's How - T... - 0 views

www.thestreet.com/...-experience-heres-how-13338834

technology hospitality travel Tech

shared by Kevin Sepulveda on 21 May 20 - No Cached
  • "Beyond supporting travel needs, these apps are providing convenience. In the old days, when you wanted to make a restaurant reservation or if you lost your bill, you had to go someone's desk and stand in line and wait. Now you can just do these things from your phone.
  • some of the new apps provide interactive ship maps, locations of the various activities onboard, menus for the day's meals, onboard spending calculators and even language and currency conversion assistance geared toward the various exotic ports a ship may be pulling into.
  • Some of the other functions that come with the cruise line designed apps include being able to track your luggage from when you first board the ship until your suitcase arrives at your room, and booking restaurant reservations.
  • ...2 more annotations...
  • Mast says one the best apps out there right now is Royal Caribbean's Royal iQ app, which allows users to make dinner plans in advance, book shore excursions, reserve evening entertainment, manage dining reservations, schedule times for onboard activities, and modify reservations.
  • All of this is really just the beginning, when it comes to onboard cruise ship apps. According to Mast, Spencer-Brown and others, the technology and its potential is still in its infancy. The next few years will continue to bring more innovation and convenience. But already the apps have made a significant change in the quality of a cruise experience for many travelers in the increasingly complex and dizzying world of cruise ships.
  • Kevin Sepulveda on 21 May 20
     
    Cruise ships are creating software applications to enhance the guest experience. Long lines and long lines are a thing of the past with new software which bring excitement to the guest without running the adventure. With significant companies hopping on the software/guest experience, it's easier than ever to stay connected and get the most out of a cruise vacation.
ghoafat

Hotel websites hold firm in booking rankings, Airbnb makes progress | PhocusWire - 0 views

www.phocuswire.com/er-top-booking-revenue-sources

shared by ghoafat on 24 May 20 - No Cached
  • direct bookings via a hotel website are holding on to their position in the top five in rankings,
  • reveals for the most part that Booking.com is driving the most revenue to hotels, with Expedia second and hotel direct coming in third.
  • Further findings in the report show the emergence of Airbnb in six markets for the first time
  • ...4 more annotations...
  • It also reveals Trip.com's entrance into the top 12 in Italy, a second European market for the Chinese giant, alongside France.
  • direct online reservations continue to contribute strongly to hotel revenue globally, with hotel websites remaining among the top four channels in the majority of markets and, in many instances, jumping up the ranks. 
  • "It is clear that hoteliers are actively seeking to drive direct bookings, through greater knowledge and innovation, as well as investments in metasearch.”
  • 35 billion in revenue.
  • ghoafat on 24 May 20
     
    This article is very interesting. Hotels are using direct hotel websites for bookings to further drive their revenue and with great results! There are many of their websites being used to book hotel rooms. Research shows that they are among the top four channels in the markets bringing in about $35 billion in revenue.
irinadolgopolova

A Look at Cloud Computing in the Food and Beverage Sector | Charles Phillips - 0 views

charlesphillips.me/n-the-food-and-beverage-sector

technology hospitality software POS cloud-computing

shared by irinadolgopolova on 01 Jun 20 - No Cached
  • Today, everyone from individual restaurants to giant F&B manufacturers is reaping the benefits of cloud computing.
  • Cloud computing gives F&B entities the support that they need to extract critical reporting data and use it to their advantage. At the manufacturing level, organizations can use the built-in analytics resources of the cloud to mine the necessary data to make and execute business decisions in a timely manner.
  • Using cloud platforms, those in the F&B sector can access information about their inventory purchases, learn how long it has been since they purchased certain items, and make additions to their stock. This allows them to more easily manage the flow of their inventory and determine if and when they must make changes to inventory protocol.
  • ...4 more annotations...
  • In the cloud, for example, F&B businesses can greatly mitigate the risks surrounding the potential loss of data. Instead of using an internal system, they will rely on POS software that they access through the Internet. Since an outside vendor maintains this system on their behalf, they do not need to worry about losing their data if their on-premises hardware should fail.
  • If a glitch causes their in-house system to go down, they can rest assured that they can still access their payment system online.
  • Cloud computing is critical for F&B organizations with structures like these because it allows them to consolidate these various locations into a single enterprise cloud platform. This gives them the ability to oversee all infrastructure—from pieces of equipment to digital systems—from a central location and integrate these disparate resources efficiently.
  • F&B businesses can also leverage cloud platforms to facilitate innovative marketing campaigns through customer interactions. For instance, restaurants can deploy loyalty programs that link with customer information, allowing them to engage with their audience outside of the brick-and-mortar establishment.
  • irinadolgopolova on 01 Jun 20
     
    An article describes the ways in that F&B companies can benefit from using cloud computing. The streamline options, great security offered by cloud computing providers, the abilities to work with all size enterprises, and ways to improve customer experience are discussed.
anonymous

The Past, Present, and Future of GDS Data - 1 views

www.onyxcentersource.com/...nd-Future-of-GDS-Data-v3-1.pdf

GDS hospitality technology

shared by anonymous on 08 Jun 20 - No Cached
  • anonymous on 08 Jun 20
     
    The Past, Present, and Future of GDS Data Table of Contents: GDS: A Case Study in Reinvention; The Go-To for Travel Agents and Corporate Corporate Bookings Are King; Using GDS to Market to Corporate Travel Managers; Why Does GDS Have Staying Power; Changing the Face of GDS; The Hotel Industry's Data Woes; Back to GDS School; 5 Steps to Stay Competitive on GDS; Getting the Most from the GDS; GDS Leaders are Innovating
rhoff019

Could hotel service robots help the hospitality industry after COVID-19? -- ScienceDaily - 0 views

www.sciencedaily.com/...200506104421.htm

shared by rhoff019 on 13 May 20 - No Cached
  • Results showed that while service robots are anticipated to increase efficiency and productivity of hotel activities, they may also pose challenges such as high costs, skill deficits and significant changes to the organizational structure and culture of hotels.
  • There is now even more interest in developing innovative ways of deploying service robots across all economic sectors to limit human interaction.
  • many industries are having to reinvent processes and systems to cope with a new isolated way of life.
  • ...2 more annotations...
  • Robotic interaction in hotels could facilitate more socially distanced models of operation to enable a safer and faster reopening and recovery of some hotels.
  • During the lockdown period it is likely that hotel managers will be planning for a 'fresh start' in the recovery and rebuilding period after the social isolation restrictions have been lifted
  • rhoff019 on 13 May 20
     
    Robots can increase efficiency and productivity in hotels, but they also pose challenges which include cost, skill deficits, and changes to the culture of hotels. With the COVID-19 pandemic there is more interest in developing these robots in hotels to limit human interaction. These systems would require someone for upkeep to the robots and software involved.
taylorc2397

https://innovationmanagement.se/2019/01/24/5-innovations-that-are-reshaping-the-hospita... - 0 views

Outsourcing is taking over!

started by taylorc2397 on 21 May 20 no follow-up yet
cjdearmas

Restaurants Tap Facial Recognition Tech | PYMNTS.com - 0 views

www.pymnts.com/...technology-self-service-kiosks

hospitality technology business Tech

shared by cjdearmas on 29 Jun 20 - No Cached
  • cjdearmas on 29 Jun 20
     
    Encouraging Return Customers With Rewards Customers are able to earn stamps through a Malibu Poke digital rewards program and redeem them for free bowls or discounts after downloading the app to their Apple or Android devices. "Rewards are just a really easy way to give a value add to your loyal customers." He added that because Malibu Poke's restaurant offerings tend to be more expensive than many other QSRs', loyalty programs work better. Opportunities for customers to seamlessly access discounts can provide the restaurant with meaningful ways to retain customers.
robfitzpatrick

As tech transforms the hotel business, network performance is critical - 3 views

www.appneta.com/...etwork-performance-is-critical

shared by robfitzpatrick on 31 Aug 20 - No Cached
  • he changing demands of travelers that have put technology at the center of the lodging experience.
  • wireless connectivity is what guests desire most
  • well-performing WiFi was “essential to their stay,
  • ...18 more annotations...
  • 89 percent of guests “deciding where to lodge based on free reliable WiFi,
  • access to connectivity is now literally the first thing brands should be delivering to guests.
  • Poor guest WiFi can result in negative guest satisfaction
  • consequences
  • ncluding loss of repeat customer business, poor online reviews, managers not getting bonuses, or worse, loss of franchise.
  • global hotel brands now connect their various branch or franchise locations via a corporate Wide Area Network (WAN) that supports many of the critical tools hoteliers need to both keep guests happy and the lights on.
  • hotel guests have little patience for bottlenecks at the front desk.
  • hotel networks need to support an almost countless number of apps -- from business-critical tools to a guest’s Instagram account
  • f IT can retire their physical legacy network infrastructure, they’ll no longer need to exhaust resources to support hardware
  • drawbacks
  • ack of visibility
  • IT teams lose that visibility when they rely on cloud
  • IT will need a monitoring solution that delivers visibility along each network path to pinpoint the actual cause of the issue and to resolve it.
  • comprehensive network performance monitoring solution
  • any performance monitoring solution
  • is able to account for ALL of the apps leveraging network capacity.
  • This includes the personal apps of guests using a specific locations WiFi
  • breaks down the barriers to visibility across the network where issues hindering performance could be hiding.
  • robfitzpatrick on 31 Aug 20
     
    The article starts off by addressing the most essential desire of the modern traveler, which is well performing WiFi. Based on a study in 2018, 89% of guests decide where to stay based on free reliable WiFi. This makes access to connectivity the top priority hospitality firms should be looking at for their guests. Poor WiFi experiences can lead to negative guests satisfaction which leads to a loss of repeat business and poor guest reviews. Connectivity also plays a crucial role in the operation of the business. As more business applications move to a wireless or cloud base, the need for strong connectivity increases. This allows room for new innovations to enhance the guest experience. A front desk agent can now check someone in on a cell phone rather than a desktop. This enables you to greet the guest at the door and complete a check-in while in route to their room, eliminating the need to wait in the lobby. Another benefit is with the advent of cloud computing, a hotel can reduce their hardware costs by not having to have a LAN at each property. They can run a centralized cloud server that all properties can log into. This also eliminates the need to have dedicated IT staff at each location. A major issue with this though is that IT loses visibility of the local delivery path of the network. This makes it difficult for them to locate and resolve issues that might happen, such as slow WiFi speeds. They are then challenged to develop a network performance monitoring solution that can account for all the apps working off the network, including the guest's, to gain visibility to be able to troubleshoot when issues arise. I think moving to a cloud based system to reduce hardware and labor costs will become standard for large hospitality firms. For brands with thousands of properties, this can be a great way to reduce expenses. There are certainly challenges that go along with this new technology, however I believe the ROI to be greater and I can see these companies m
  • robfitzpatrick on 31 Aug 20
     
    I can see these companies making the initial investments to perfect this method. You already see it in a majority of software applications moving to a cloud/web based system. This helps to greatly reduce hard drive storage needs and makes the programs accessible from anywhere. In this post-covid environment, remote accessibility has become a necessity.
Andrea Ruiz

What is cloud computing? Everything you need to know about the cloud explained | ZDNet - 0 views

www.zdnet.com/...u-need-to-know-about-the-cloud

cloud computing

shared by Andrea Ruiz on 01 Sep 20 - No Cached
  • , companies can rent access to anything from applications to storage from a cloud service provider.
  • t firms can avoid the upfront cost and complexity of owning and maintaining their own IT infrastructure, and instead simply pay for what they use, when they use it
  • loud computing services cover a vast range of options now, from the basics of storage, networking, and processing power through to natural language processing and artificial intelligence as well as standard office applications.
  • ...7 more annotations...
  • computing is becoming the default option for many apps: software vendors are increasingly offering their applications as services over the internet rather than standalone products as they try to switch to a subscription model
  • for many customers location of their services and data remains a key issue
  • he infrastructure to support cloud computing now accounts for more than a third of all IT spending worldwide,
  • global spending on cloud services will reach $260bn this year up from $219.6bn
  • Research by Oracle found that two thirds of IaaS users said using online infrastructure makes it easier to innovate, had cut their time to deploy new applications and services and had significantly cut on-going maintenance costs.
  • This may allow companies to avoid large increases in IT spending which would traditionally be seen with new projects
  • ertainly many companies remain concerned about the security of cloud services, although breaches of security are rare. Ho
  • Andrea Ruiz on 01 Sep 20
     
    Cloud computing has a lot of growth predicted. However, security remains a concern for many. On a positive note, it will help companies with budgeting by not needing an IT team.
mannypjr

Eco Travel: How 1 Hotels Is Embracing The Natural World - 0 views

www.forbes.com/...is-embracing-the-natural-world

eco hotels

shared by mannypjr on 06 Sep 20 - No Cached
  • with a range of green innovations across its properties (which are currently found in New York, Miami and Los Angeles, with new hotels yet to open in California, Mexico and China).
  • “1 is more than a hotel – it's a philosophy and a platform for change.”
  • ‘Save Our Shores’ campaign to its plastic reduction programme
  • ...5 more annotations...
  • The mission-driven 1 Hotel Brooklyn Bridge is 'real' green development, with the hotel financing the creation of the public park.
  • The firm are also responsible for the masses of ‘greenscaping’ throughout the hotel – from the towering plants and trees in the lobby lounge to the rather eccentric ‘beds’ of moss in the bathrooms.
  • Toiletries come in full-size refillable bottles, so you don’t feel short-changed, while doing away with the need for multiple mini bottles of shampoos and shower gels.
  • the hotel uses a  54% ratio of regional and reclaimed materials
  • A LEED Certified Project, other conservation initiatives include: the use of wind-power; filtered water in all taps, sinks, and showers; state-of-the-art, energy-efficient heating and cooling systems; a rainwater reclamation system and low-energy lightbulbs used throughout the hotel, as well as green cleaning solvents used to clean all rooms and linens.
  • mannypjr on 06 Sep 20
     
    This article is about 1 Hotels commitment to sustainable hospitality including their "Save Our Shores" campaign, full-size refillable bottles for toiletries, and using reclaimed materials at their properties.
« First ‹ Previous 581 - 600 of 678 Next › Last »
Showing 20▼ items per page