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Odette Beauvil

Business Email Etiquette Basics | Business Email Etiquette - 0 views

  • When it comes to your business e-mail communications, you need to make an impression that can lend to the determination that you are a credible professional enterprise and someone that will be easy and a pleasure to do business with. You only have one chance to make that first impression which will be invaluable to building trust and confidence.
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    This article describes the basic ways to learn how to use business email etiquette when communicating with other professional people.
Caroline Hardenbergh

Wanted: Crackberry Netiquette - 0 views

  • Thanks to the ever-growing presence of portable wireless devices in professional circles, your attendees are likely to find distraction during a meeting in their cell phones, laptops, or personal digital assistants (PDAs). For instance, handheld Internet devices called BlackBerries are proving especially popular among execs--in fact, they're sometimes called "CrackBerries" because of their addictive quality. That's why so many white-collar workers can't stop checking their e-mail while they're supposed to be paying attention. Since portable wireless technology is still relatively new, rules of etiquette have not yet been uniformly established. A 2004 survey by Menlo Park, CA-based Robert Half Technology found that two-thirds of chief information officers think technology-related blunders are increasing in the workplace. This would include behavior at meetings, where the most common offenses include leaving cell-phone ringers on, sending instant messages and e-mail using wireless devices, and typing on laptops out of turn. Internet etiquette, or "Netiquette," is a sore spot as well. The unchecked use of wireless devices at meetings is a drawback of the new gadgets
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    Source: Successful Meetings; Mar2005, Vol. 54 Issue 3, p28-34; Author: Ben Chapman bchapman@successfulmeetings.com I am posting this article because if points out another netiquette issue, which is having consideration for those outside your internet access zone, such as the public nearby, companions, and most importantly, your business supervisors and peers. This article discusses the pitfalls of technology when it comes to conducting meetings, whereas the attendees are not fully engaged due to their focus on their personal devices. While it was posted in 2005, and stating that establishment of etiquette rules are yet to be established, I still do not see indication seven years later that this trend of attentiveness towards one's device over the person next to you (or presenting to a group) has changed for the better. Not only that, but apparently meeting attendees have actually emailed the presenter to express their boredom with the meeting, and while it's good for coordinators to know how engaged the audience is, it still is very rude. The article does say that "awareness of etiquette is rising as technology matures" and "it's hip to have manners," but I don't see it in school nor in the workplace. Employers have all adopted guidelines regarding use of personal devices to limit use during work hours, and even to constrain employees online social activities to forbid use of their company name or to post disparaging comments. I find it sadly amusing that the very instruments which are meant to increase productivity and provide increased communication and professional interaction is becoming the very opposite in the workplace and during professional development venues.
paige rosenberg

NetworkEtiquette.net Netiquette Rules - 0 views

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    Netiquette is network etiquette on the internet through emails, websites, etc. Some core rules would be to always use spell check, never use all caps, tell the truth, be yourself, do not flame or spam, be conservative, do not send email at night, shop on secure sites and use discretion. The common conventions of online communication between users are the rules of netiquette. Netiqutte takes into account the context of how information is shared. Internet etiquette is centered around data and its use. The type of data are; text, audio, graphic and video. Netiquette is social code for network communicatin. The internet is the most popular digital network in the world, therefore it is centered around internet use because its the culture of digital networks and the internet if the most popular in the world.
michelle suchecki

The Importance of Email Etiquette in Business - 1 views

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    Email Etiquette is extremely important lesson in etiquette as it is written proof of any correspondence between coworkers, clients, and potential clients. This must be watched very much as it is almost too easy to use and many can take offense to written words. This includes silly things like using too many cap words, sharing personal information online, and properly addressing clients and using spell check. All a reflection of the organization that you are representing!
Kevona Richardson

Email Etiquette: Think before you type - Hcareers - 0 views

  • About 70 percent of North Americans use the Internet and email is their top reason to go online
  • This means it’s a good idea to take the time to create a subject line that’s catchy and concise
  • Nothing is more frustrating than a group of people getting an email that’s directed at a single person
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  • For the most part, “Hi” and “Hello” are for personal emails and “Dear” and “To” are reserved for business emails.
  • A :) (smiley face) and a “LOL” (laugh out loud) might suit a personal email. But when you get down to business, it’s best to stray from abbreviations and emoticons. That means no winks or sad faces and no TTYL (talk to you later). The only abbreviations that might be acceptable are common hospitality-related acronyms, such as ARDA or NRA.
  • About 70 percent of North Americans use the Internet and email is their top reason to go online
  • About 70 percent of North Americans use the Internet and email is their top reason to go online
  • About 70 percent of North Americans use the Internet and email is their top reason to go online
  • Nothing is more frustrating than a group of people getting an email that’s directed at a single person
  • For the most part, “Hi” and “Hello” are for personal emails and “Dear” and “To” are reserved for business emails
  • A :) (smiley face) and a “LOL” (laugh out loud) might suit a personal email. But when you get down to business, it’s best to stray from abbreviations and emoticons. That means no winks or sad faces and no TTYL (talk to you later). The only abbreviations that might be acceptable are common hospitality-related acronyms, such as ARDA or NRA
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    This article is basically the rules and regulations of how to write an email. Netiquette is important because if you make yourself seem professional, the people whom you send these emails to will reply and treat you with respect. Especially if its a business email. The article teaches you about how to write a subject line and the difference between cc and bc. It also teaches you not to use lol and thesmiley face emoticon unless the email is personal. This article also teaches you on how to relax on the punctuations. Too many exclamation marks might seem like your going crazy screaming at someone. It also teaches you about how to properly send signatures. I think everyone should read this article to perfect their emails. Especially students because now and days , there is no need to go to your teachers office. You just shoot your teacher an email and it will make your life easier.
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    This article is about the basic rules of netiquette. It breaks down from everything from the subject to the signature. It shows you differences of writing a business email and a personal email.
Heather Del Ponte

Are You Practicing Proper Social Networking Etiquette? - Forbes.com - 0 views

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    This article brings up alot of great points regarding social networking in the business world. You can become facebook friends with coworkers, but you have to be careful with what image you are protraying. They could be checking to make sure that you are not making a bad image that could reflect on the company.
Casrine Kelly

Netiquette Article - 0 views

  • Like any communications medium, however, effective emailing necessitates being mindful of some simple principles of internet etiquette (“netiquette”) to avoid misunderstandings and hard feelings.
  • When using email, it is best to remember the Golden Rule and only treat others the way you’d expect to be treated. Remember that there is a person with feelings on the other end and not just a faceless computer screen.
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    The article was talking about the way we write emails, especially business emails. One should be careful of certain words they use, because what may seem funny or humorous to us may be offensive to the recipient. It is better to proofread our emails if we are not sure or ask somebody else to read it to get their understanding of what you are saying. The article also point out that it is better to send emails as BBC, if you are sending it to more than one recipient, instead of putting all email address in the To field as we normally do. When we use the To field it can also result in spyware-infection and this is how email address are often obtained by scammers. So the article was basically dealing with computer netiquette and how we should operate when sending messages to each other.
Stephanie De Paz

The employee's guide to netiquette | News & Views | Career FAQs - 0 views

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    This article is a great resource for prospective employees to read through. Netiquette is becoming just as important as general etiquette. The web is more and more evident in society every single day. Hoteliers are required to practice and teach proper netiquette to their employees but a hopeful with these skills learned before training will stand out inevitably. It explains the 7 factors: control your own presence, terms and conditions, keep tabs on yourself, emailing in the office, sharing is caring, remember where you are and who you are, and finally be smart. These are all easy ways to keep track of proper netiquette in the hospitality industry.
pelaez17

Tablets replacing paper menus in restaurants - a long-term trend or too problematic? - ... - 0 views

  • Customers will be able to browse the food menu and place their order which eventually gets posted in the kitchen display console. That’s the core functionality. But there are other extended features: Customize: Monteko of Stacked Restaurants says that 95% of diners customize their orders. Visualize: Pictures and detailed descriptions of the food item can be shown. How many times have you read a food item (say ‘Death By Chocolate’, a dessert dish) and wondered “how does this dish look?” Engage (and Earn): Restaurants can engage the customers by offering a lot of innovative features in the tablet, such as social media connections.
  • Credit card security.
  • Extensive use of technology everywhere
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  • Breakage.
  • Risk of replacing human with techno-machine.
  • Theft
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    This article reflects on this weeks topic of e-menus. It refers the different companies that have started this trend and the birth of this technology. It explains the pros of having this and what encouragements are embedded in order to grasp the user and influence them to play. AS mentioned in the summary, not all restaurants will adopt this as their are many risks involved with this type of technology.
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    The hospitality industry is a service driven industry. In order to enhance service menus are a current topic of concern. Through the benefits of technology traditional menus are being replaced by E-Menus, ipos, menu pad, deplooid, own point, imenu and many more. This article outlines E -Menus in the form of a tablet and its associated concerns for the long term. In traditional times menus were in the form of paper however, in today's day we are moving towards a technology based society. The core features of the tablet menu for a restaurant are noted as customization, visualization and engagement. A tablet menu allows for a restaurant to ditch the paper. This provides a change and the ability for your restaurant to stand out against the competition. It is however important to note, tablets should not replace the traditional server or waitress. As noted in our previous discussion topics I think technology should be used as an enhancement not a full replacement. As with anything there are both negatives and positives. The article notes theft, credit card security, breakage as several negatives to look out for. Tablet menus are a trend but not one that every restaurant will adapt. The restaurants who adopt new menu changes are able to take the risk. At the end of the day technology is great but also risky.
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    This article was very interesting as it analyzes whether combining technology in the restaurant industry will appeal to customers. The debate of using tablets to replace paper menus has been considered by different restaurant segments. Its advantages include the ability of updating a menu continuously and offering clients additional advantages such as the option of viewing images of the dish. One of the benefits it offered is that guests can use tablets for more features, such as playing a game and competing with another diner in the same restaurant. I personally feel that not all restaurant segments will appeal to this. With regards to etiquette, fine dining establishments prefer to offer a well- designed paper menu. A tablet is quite distracting and it is an expensive investment if each guest is to have one. I believe this is only useful in a fine dining establishment while reading the wine menu as it can be updated frequently. For other restaurant segments such as a casual restaurant, this can be appealing. While technology can always be beneficial, some establishments are better off with traditional approaches to dining.
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    As i have mentioned in all of my posts this week, e-menu is believe is the future of the restaurant industry. Throughout this article you read about the positives of electronic menus as well as how difficult it might be to get the electronic menus might struggle to hit the ground running. It is a very interesting and educational article.
gabybilk

Hotel E-Commerce: Navigating the Complex Hospitality Digital Marketing Landsc... - 0 views

  • Search engine marketing (SEM), the process of maximizing the number of visitors to a particular website by ensuring that the site appears high on the list of results returned by a search engine, is imperative to increase web traffic and social media news.
  • relying on organic posts is just not enough in today’s world of information overload and marketing clutter
  • Specifically, social media marketing requires the combination of manpower, time, and expertise in proper social media etiquette while utilizing branding, engagement, and relationship management (CRM) tools. Successful social presence is achieved by using existing data to create specific, targeted content based on the intended audience and the purpose of a specific social channel.
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    The article briefly reviews the digital marketing branch in the hospitality industry. In this modern age, hotels need to have an updated and optimized website running. Most guest or OTA rely on hotel websites to gain information about the hotel and amenities and prices they have to offer. They must be visually appealing and easy to access. Apart from using hotel websites, search engines are also popular amongst bookers. Search engines like google or bing use keywords to narrow their search when finding hotels so having such keywords or phrases in the hotel main page on the website will allow people to access their hotel website quicker. Hotels also rely on advertising on sites like Facebook, Twitter, or Instagram. Heavy populated social platforms is one of he best ways to have a business advertise themselves to the public. The best part is that social media marketing can be cost-effective.
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