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klint005

Brief history of PMS in hotels https://www.tnooz.com/article/hotel-property-management... - 0 views

This article talks about the history of how property management systems came about and how it has changed over time. The author breaks down what PMS has contributed in 10 segments: Madness, Curiosi...

Property management systems hotel

started by klint005 on 27 Sep 18 no follow-up yet
rnobl005

5 Benefits of Using a Hotel Accounting Software That Integrates With Your Cloud PMS - 1 views

www.hotelnewsresource.com/article99312.html

shared by rnobl005 on 27 Jun 18 - No Cached
sbarr011 liked it
  • 5 Benefits of Using a Hotel Accounting Software That Integrates With Your Cloud PMS
    • rnobl005
      rnobl005 on 27 Jun 18
       
      I felt like this was a really great article for this week's topic as it reiterated many of the points mentioned in the PowerPoint and lecture video. There are so many benefits to incorporating accounting software into your business practice. Companies can worry less about human error and save a lot of money by cutting down on the hours it takes for someone to do all the work manually. You can also utilize the software in a variety of ways: generating cash flow statements, monitoring payroll management, and compiling budgets are just a few mentioned in the article. In doing so hoteliers may see trends in their data that they couldn't previously. This article is sponsored by Hotelogix, a cloud-based property management system, as a way to advertise their product. Typically I would take what they have to say with a grain of salt but I feel like the advice they give is actually really unbiased.
  • Accounting in the hotel industry has moved on from the traditional methods of using spreadsheets to the modern hotel accounting software.
    • rnobl005
      rnobl005 on 27 Jun 18
       
      I very much agree with this statement. These days it's all about working smarter, not harder.
  • make the whole process error-free and to save time.
  • ...6 more annotations...
  • ● Budgets● Compare profits (between current and past periods)● Prepare financial statements, balance sheets● Cash flow statements● Payroll management● Business planning and much more
    • rnobl005
      rnobl005 on 27 Jun 18
       
      These all fall under the responsibility of an accountant.
  • vital for hotel owners/management to understand the monetary health of their hotel business
  • Generating and procuring all these details manually, consumes time and involves tremendous effort. Plus, it may lead to errors, too
  • A hotel accounting system makes it easy for you to generate invoices, account statements, produce payslips, and much more
    • rnobl005
      rnobl005 on 27 Jun 18
       
      I definitely see hotels and other hospitality businesses taking advantage of software that cuts out a lot of the busy work. In doing so they can focus on providing excellent products and customer service to clients and guests.
  • When integrated with a cloud-based Hotel PMS, it becomes easier for you to access your accounting data from anywhere, anytime, and on any device.
    • rnobl005
      rnobl005 on 27 Jun 18
       
      This aspect of the software shouldn't be overlooked. If you choose to go with a cloud-based system you also need to make sure you are using protected networks so your company is less prone to hacks.
  • Hotel accounting management is no longer a cumbersome process.
herzencortes

Daily Buzz: Event Registration's New Frontier: Associations Now - 1 views

associationsnow.com/...ent-registrations-new-frontier

shared by herzencortes on 25 Mar 19 - No Cached
  • Facial recognition and customized software-as-a-service solutions are taking center stage.
  • But, as with any new technology, registration advances also come with a need for improved data security.
  • there is no question that these technologies—including facial recognition, thumbprint/grid and tracking by cameras—greatly increase the quantity of data that is being held. Event technology is evolving to meet these data concerns.”
  • ...4 more annotations...
  • one area of advancement that must correspond with all these technology advancements is consumer data privacy and controls,
  • “We see innovative solutions focusing on the one thing companies do exceedingly well and integrating their tech with other best-in-breed solutions,” says Adrien Peterson, chief technology officer at EventCore, in an interview with Smart Meetings. “This opened up a whole new reality for event planners. They could create a bespoke event registration tech deck, a built-to-order solution to meet their event’s precise needs.”
    • herzencortes
      herzencortes on 26 Mar 19
       
      Face recognition has become a turning point in hospitality technology. This technology is now present in stadiums, airports, phone and consumer products. The next step is going to be key access, and other technologies that will be part of the customer experience.
  • one area of advancement that must correspond with all these technology advancements is consumer data privacy and controls,
    • herzencortes
      herzencortes on 26 Mar 19
       
      Privacy is quickly becoming a bigger and bigger issue, this is because there is more and more information about people available from bio metrics to financial information.
  • “Without a great user experience, you’ll be hard-pressed to get anyone to actually use the system,”
    • herzencortes
      herzencortes on 26 Mar 19
       
      User experience is becoming a turning point in all different technologies, and in hospitality this trend is equally as prevalent.
  • chern331 on 25 Mar 19
     
    Eventcore is seeking to implement new technologies for event registration. The company is interested in doing fingerprint and face recognition as an entry to an event, instead of a normally accepted ticket. The company spoke about growing security concerns in the event industry and how there needs to be more effort to safeguard attendees information. Biometric entry seeks to keep customer information safe while ensuring speedy entry into events.
richardkutch

The Ultimate Guide to Email Marketing for Hotels | Hotel Online - 0 views

www.hotel-online.com/...-to-email-marketing-for-hotels

email marketing marketing

shared by richardkutch on 07 Oct 17 - No Cached
  • “Specials and Discounts” cannot be the only reason you send an email to your hotel database.
    • richardkutch
      richardkutch on 07 Oct 17
       
      Say this to any hotel sales exec and I'll bet they look puzzled.
  • It’s not practical or advisable to send out emails from your own server.
  • Instead, go with tools that let you send emails the right way, give you excellent analytics, and help you grow your list effectively.
  • ...12 more annotations...
  • Measurement is crucial for all marketing success.
  • Just like your digital marketing, email marketing must be geo-targeted.
  • Sending emails in the user’s time zone is the best solution.
  • Email marketing is about two things: targeted segmentation and a high standard for content.
  • Smart hotels and brands have moved away from the mass broadcasting of spammy emails, and are now focusing on personalized, permission-based email delivery; and they are seeing their revenues go up.
  • marketers who put the least amount of effort into email marketing will end up using one of my least favorite sentences in hotel marketing: “It does not work for us.”
  • The most important and very first step is to segment and define your audience.
  • The more you segment, the better the outcome of your email campaign is going to be. Just like in life, you cannot be all things to all people, all the time. Proper segmentation parts the clouds and makes it easier for you to answer the next crucial question: What are you going to say?
  • Boring and uninteresting content will fail, no matter what medium you’re using.
  • Remember, it’s not just the click that matters. Once you manage to get someone to click through, make sure you give them a reason to stay. Poorly executed content and context will tank your campaign every single time.
  • A golden rule for writing email marketing content: If you have nothing useful to say, then don’t  say anything at all. Every campaign needs to be created with the user in mind. It has to be your #1 priority to reward the people who signed up. They cared enough about what you do to share their email address with you. But this can change with one click at the bottom of your next email.
  • Email marketing is not about standing on a pulpit and filling inboxes with marketing fluff. You have to earn the privilege of having access to people’s inboxes. You can never send bad content that does not benefit your guests in some way
kpony001

Air Canada Begins Using a New Way to Distribute Fares to Partners - Skift - 0 views

skift.com/...o-distribute-fares-to-partners

technology hospitality software tech business travel

shared by kpony001 on 28 Jan 19 - No Cached
  • The shape of the future is unclear.For a glimpse at what may come, look to Air Canada, which this week processed its first transaction via a new platform called NDC Exchange.
  • For several years now, Air Canada has offered internet-based connections for online travel agencies and travel management companies to access its airfares. These worked outside of the incumbent three giants of travel distribution, Amadeus, Sabre, and Travelport.
  • About 40 to 50 agencies access Air Canada’s application programming interfaces, or APIs, to process about a million tickets a year via direct connections that avoid the intermediaries.
  • ...21 more annotations...
  • it enables the airline to have enhanced control over how the content appears on travel agency reservation systems to make sure they’re presenting their full-service products in the best way and not encouraging customers to shop by lowest price.
  • Air Canada
  • began using NDC Exchange, a platform that does the work on Air Canada’s behalf to transform data from its web services into a way that’s readable by sellers using any of the different versions of New Distribution Capability.
  • NDC Exchange was created by airfare filing clearinghouse ATPCO
  • and SITA,
  • the airline industry has heavy control of both organizations, which may help keep costs below what they would probably have to pay third-party distribution giants to do the same work.
  • The platform could become more valuable if it effectively enabled the cross-selling of ancillary services between airlines.
  • If the vision is mostly fulfilled, the NDC Exchange could take on a life of its own. It could become more than a mere data transformation tool that acts as an integration layer during a presumably temporary spike in updates to the New Distribution Capability standard.
  • “There is a nominal cost to use it for airlines and a nominal cost to use it for the sellers, but if the costs stay low and the system has low latency, then the value would be worthwhile,”
  • Wallis said, “My wish would be to put all of my partners in the NDC Exchange, though it would take more than a year to get there.
  • For this platform, SITA is taking on the role of providing the IT networking for messaging and data services to power the exchange, while ATPCO transforms the data.
  • The NDC Exchange runs on SITA’s cloud-based infrastructure and airlines use its 24/7 call-center support to handle any troubleshooting.
  • Amadeus’s Elena Avila, executive vice president, head of Americas, airlines, said, “Air Canada is a long-term partner that we’re thrilled to be working with both on the IT and the distribution side.
  • Amadeus Anytime Merchandising will equip Air Canada to address evolving industry initiatives, such as NDC.”
  • Sabre announced “a commitment to advance at an industry level” new technological and business practice methods with American Airlines and several key players in corporate travel
  • A Sabre spokesperson said in an interview, “Efforts like the one you highlighted [by ATPCO] are often focused only on offer creation, whereas Beyond NDC is focused on developing end-to-end solutions that let airlines retail, distribute and fulfill across the entire traveler journey.
  • Amadeus announced an NDC-X program that’s working with Qantas and American Airlines and with travel sellers like Flight Centre, Travix, American Express Global Business Travel, Carlson Wagonlit Travel, and BCD Travel.
  • The traditional masters of this task — Amadeus, Sabre, and Travelport — could choose to plug into it. But they might have to accept commercial terms that would be less lucrative than past arrangements.
  • Verteil Technologies, an Indian IT provider, will use the NDC Exchange to aggregate the New Distribution Capability content and then enable Indian travel agencies to issue standalone New Distribution Capability tickets.
  • Australia- and New Zealand-based corporate travel technology company Serko is plugging into NDC Exchange.
  • Other vendors launching on NDC Exchange include Airlines Reporting Corp., Innfinity and Atriis.
  • kpony001 on 28 Jan 19
     
    Air Canada's new platform, NDC Exchange, which works outside of the GDSes, allows the airline to manage the way its bookings appear on travel agency registration systems. The system was created by ATPCO (Airline Tariff Publishing Co.) and SITA, the latter of which transforms the data while the former provides the data services that make it have the ability to run,. Recently, several GDSes, such as Sabre, Amadeus, along with other entities like Verteil Technologies, Serko, and more, have also began to utilize their own NDC Exchange program.
mellakygg

Accounting in Hospitality Industry: An important asset to growing business - 0 views

medium.com/...-growing-business-76f22f62fba6

accounting hospitality industry

shared by mellakygg on 11 Oct 18 - No Cached
  • A properly organized accounting system is an essential requirement for any business and hospitality industry is no exception when it comes to this rule.
  • Every successful venture needs a solid financial management to enable its growth.
  • With such useful data available at hand hotel owners can make proactive decisions and improve the profit of their business.
  • ...5 more annotations...
  • Hospitality accounting includes the following:Preparing a precise collection of month end accountsBudget preparationBusiness planningCreating financial statements and balance sheetsPayroll
  • Accounting is highly significant to hospitality industry because it enables you to gain deep insights into the financial status of the business. Using the real time reporting of financial activities, you are regularly updated about what is going on with your business.
  • This means you can take better decisions and achieve greater outcomes. It also offers ease of handling as the maintenance of proper records will save you lots of time and effort.
  • With good accounting practices you will be able to track cash flows and record transactions.
  • It not only leads to wastage of your precious time and resources, but your lack of experience and skill will hamper your growth. Expert accounting companies will simplify restaurant accounting and hotel accounting for you. They can help you control cash flows and maximize your earnings. So in order to excel in the dynamic environment of the hospitality industry, good accounting is an essential factor.
  • linanzhang on 11 Oct 18
     
    Nowadays, we can say each hotel must have the accounting department. Every successful goal needs a perfect financial management to consolidate it. In the hotel, accounting need to budget preparation, need to do the business planning, creating financial statements and payroll. Hotel needs to pay the salaries for employees and reporting sales and analyzing the profits. This is a huge process. A hotel must manage it efficiently. And owners can make decisions and improve their company. When you report the financial activities, you need to do the real report. A report can give you a chance to take the best decisions and make more profit. As a staff, you need to track cash flows and record transactions. If you have some trouble, you can let the expert help you to solve problems. They can help you to control your cash flows and maximize earnings.
  • mellakygg on 11 Feb 19
     
    For all businesses, including hospitality businesses, it is essential to have a properly organized accounting system. Every business needs solid financial management to achieve growth without which every business withers and dies. Proper accounting is at the heart of solid financial management. Hospitality accounting includes: preparing a precise collection of month end accounts, a trial balance, budget preparation, business planning, creating financial statements and balance sheets, and payroll. Not only does it enable you to track cash flows and record transactions, but it provides deep insights into the financial status of the business enabling owners to make proactive decisions and improve profits. So to excel in the dynamic hospitality industry seek professional help from expert accounting companies to set up proper accounting to have solid financial management. In my opinion, I believe that to have a successful business you need to have an up to date, accurate way to record your accounting transactions so getting professional help from experts would be wise.
kpony001

Wild Rose Casinos & Resorts Implements Agilysys' PMS and POS Solutions at Each of Their... - 0 views

www.apnews.com/d351162cda456abeb7d3d3f77695f5

resorts pos pms technology hospitality hotel tech

shared by kpony001 on 11 Feb 19 - No Cached
  • Agilysys, Inc.
  • a leading global provider of next-generation hospitality software solutions and services
  • In their efforts to deliver an enriched guest experience, Wild Rose Casinos required an enterprise-ready, all-in-one PMS solution and a full POS solution that combines convenience through mobility with complete functionality.
  • ...18 more annotations...
  • “The Visual One PMS and InfoGenesis POS solutions incorporate an accessible user interface with a variety of reporting tools to help us improve productivity and capitalize on revenue opportunities.
  • InfoGenesis® POS
  • , a leading point-of-sale solution among luxury hotels and resorts, is a comprehensive POS system that combines highly interactive terminal and tablet touchscreen applications with industry-leading offline capabilities.
  • item configuration capabilities
  • nu and
  • multi-language support, help to drive service flexibility and increased operational efficiency.
  • Visual One® PMS is a comprehensive and fully integrated property management system that offers
  • a wide range of features and functionality, including
  • front office operations, guest history, housekeeping, reservations management and more.
  • user-friendly interface is laid out
  • with quick-feature icons and drag-and-drop capabilities.
  • has modules for accounting, activities,
  • guest marketing
  • spa management
  • catering
  • with Visual One supporting their hotel operations, Wild Rose can improve productivity and focus on creating lasting connections with guests that encourage repeat stays.
  • Agilysys has been a leader in hospitality software for more than 40 years, delivering innovative guest-centric technology solutions for gaming, hotels, resorts and cruise, corporate foodservice management, restaurants, universities, stadia and healthcare.
  • Agilysys is known for its leadership in hospitality, its broad product offerings and its customer-centric service.
  • kpony001 on 11 Feb 19
     
    Agilysys Inc., is a "leader" in hospitality software that is known for its guest-oriented innovations that increase revenue for many facets of the hospitality industry such as hotels and cruise lines. Recently they created a solution to POS and PMS that have a very accessible user interface with the ability to use tools to help the ability to capitalize on revenue.These interfaces are widely used in hospitality locations such as resorts and hotels as they have the tools needed to be functional, such as front office operations, guest history, housekeeping, reservations management, with modules for accounting, activities, guest marketing, and many more.
chern331

Caesars Looks to Mobile Tech to Raise the Hotel Guest Experience - Skift - 0 views

skift.com/...ise-the-hotel-guest-experience

shared by chern331 on 04 Mar 19 - No Cached
  • aesars had under-invested in the tech needed to support the hotel side of its business. Recently it has been playing catch up. Some of its experiments are innovative, such as mobile ordering for food at the lobby or by the pool.
  • Caesars Entertainment‘s flagship product may be gambling, but lately the company’s biggest bet has been on catch-up tech investments in hotel tech. The newsiest and most eye-catching of these has been its experiment in on-demand mobile delivery of food.
  • Guests can charge the order to their room or pay by credit card or with a mobile payment service, such as Apple Pay. Runtriz, a Los Angeles-based vendor that provides hotels with mobile guest services, powers the tool.
  • ...5 more annotations...
  • Caesars isn’t neglecting room service, though. Later this year, it intends to roll out at selected properties a new “food order tracker,” which will let guests see the progress on their order.
  • Caesars has taken a hybrid approach with Ivy, its virtual concierge text-messaging service, which is powered by vendor Go Moment.
  • Ivy users gave the properties approximately 10 points higher satisfaction scores.
  • Caesars is taking steps to build a data repository. It hired consulting agency Bluewolf, an IBM company, and Salesforce, which offers marketing platform services over the cloud, for one slice of the data centralization effort.
  • The company responded by changing its approach. The focus shifted from trying to generate revenue to trying to boost customer service.
  • chern331 on 04 Mar 19
     
    The Caesars Entertainment company is seeking to make up for lost time with a new IT investment. The company manages 55 hotels and is seeking to advance their hotel technology capabilities. Certain innovations include automated food delivery anywhere in the hotel, order tracking (status of cooking, packaging, on the way, etc.), a text message concierge, and follow-up tools. Caesars is also trying to improve their data storage, by migrating to cloud solutions. The front desk and CRM systems will be upgraded to the cloud.
galca008

Top 5 Benefits of Property Management Software | QuickFMS - 1 views

www.quickfms.com/...g-property-management-software

technology PMS software

shared by galca008 on 14 Feb 18 - No Cached
  • A property management software is a perfect example for this, which automates all complex processes and helps in saving time and human efforts.
  • An efficient property management software can add significant value to your property investment, which is why many people and business groups across the globe now, prefer using one such software solution.
  • Benefits of using an advanced property management software:
  • ...7 more annotations...
  • Real-time Access to Information With a cloud-based property management software, you can access all the information and data in real-time.
  • With all the important data and information collated in a single place available at your fingertips, this software rightly simplifies data management and its accessibility.
  • Time Saving A property management software automates all complex processes, tasks and duties, which would otherwise need time and manpower. From issuing notifications, sending reminder mails to creation of reports and documents,
  • Security An advanced property management software ensures that all your important and confidential data is kept secure. A software development company, which develops one such software solution, also builds a comprehensively secured environment, including firewall, encryption and backup/recovery modules.
  • Scalability No matter you own a small or big property, an advanced property management software can look after all types and sizes of properties with ease. A modern software solution is always available for further expansion, enhancement and latest upgrades. Being scalable, a property management software can easily grow with your growing needs and requirements.
  • Money Saving
  • You can either buy a complete software package or can opt from various subscription options. When compared to the investments made in manpower and employee wages, both in short and long-term, a property management software is a cost-effective solution.
  • galca008 on 14 Feb 18
     
    This article discusses the reasons why properties across the globe have adopted Property Management Software to provide them more efficiency. It highlights the benefits that can be seen in PMS programs. Real-time access to information being a benefit with cloud based systems because you are able to access all the information in one place and from anywhere. These software solutions are also time saving due to the manpower time that is saved from tasks that are automated. Another benefit is the security features that are put into place by the developers of the software. Lastly, mentioned in the article is scalability and money saving. Being able to alter your software to your companies needs will save you money and also allow you to expand or take away things you don't need. You will also save money in the labor that would otherwise be needed without the system. In my opinion, property management softwares are a must in the hospitality industry, and finding the right one that will fit your needs should be carefully picked. Cloud solutions are now and the future of PMS solutions.
bdolman

5 Reasons to Move Your Hotel PMS to the Cloud - StayNTouch - 1 views

www.stayntouch.com/...ns-move-hotel-pms-to-the-cloud

shared by bdolman on 14 Feb 18 - No Cached
jmelilli liked it
  • bdolman on 14 Feb 18
     
    As the Internet has created value-added advantages in terms of PMS, the debate whether a company should migrate from a traditional PMS to a cloud based one continues to arise. This article, titled "5 Reasons to Move your Hotel PMS to the Cloud" explains that the advantages encompass saving time and effort, saving money, increased flexibility, increased security and becoming appealing to today's guests. With regards to saving time, migrating into a cloud based PMS avoids system crashes and failures, which relieves the burdens in these types of emergencies. Hotels can also save money with a cloud based PMS and lower costs with regards to running this enterprise software. The flexibility also has an appealing factor; rather than simply accessing the PMS on a desktop, hoteliers can view it on smartphones and tablets. There is also the factor of security, where the information can be stored confidentially within the cloud. This article further explains that, "According to the 2015 Lodging Technology Study, 22% of hotels surveyed said that migrating their on-premises technology to the cloud this year is a top priority". This shows how a cloud based PMS is a valued trend that is not only advantageous, but can offer long term benefits.
Jennifer Dantzler

How Brands Can Resist The 'Commodification' Of Proximity Marketing Data | - 1 views

www.geomarketing.com/on-of-proximity-marketing-data

shared by Jennifer Dantzler on 19 Feb 18 - No Cached
  • While all major players are promising data that ties together the on-the-go mobile shopping experience with all the touchpoints that influences the purchase path, the proximity-based shopping guide ShopAdvisor has been working on broadening its point of differentiation.
  • While the multiple changes might initially seem confusing, the solution its attempting to present to its clients promises to be simple: to make it more efficient to create and deliver targeted, personalized marketing messages in a store environment. Accompanying that is a promise to determine how well those efforts did the job.
  • We’re sending people actionable information about specific interests that we gleaned and learned from over time when they’re in a place and a location and when there’s product inventory to support something that’s going to make efficient use of their time.
  • Jennifer Dantzler on 19 Feb 18
     
    This article describes how one company named ShopAdvisor set themselves apart from the others by delivering specific marketing messages and advertisements in a store instead of generic ones.
ppate011

PowerHouse Growers | Green Hotels: Innovation in Sustainable Operations - 1 views

www.powerhousegrowers.com/tion-in-sustainable-operations

technology hospitality software business travel

shared by ppate011 on 14 Jan 19 - No Cached
  • Green hotels are generally considered as going above and beyond standard operational practices so as to include environmentally friendly or sustainable standards. Green hotels can become designated and certified through certain associations such as the Green Key Rating Program.
  • Water consumption accounts for on average 10% of a hotel’s utility expenses.
  • Motion sensors can be installed in public restrooms, recreational facilities, and in meeting rooms so as to cut back on energy consumption
  • ...5 more annotations...
  • Green hotels are designed to control and monitor indoor air quality which has been a growing concern within the hospitality industry. Many green hotels have opted to pursue LEED certification which addresses major design concerns in order to improve health and wellbeing while lowering operating costs.
  • Waste disposal is becoming a growing operational expense across many industries and these practices are not only environmentally friendly but they improve the bottom line of green hotels as well.
  • Not only does the system produce heat and electricity but it converts the food waste into a nutrient-rich fertilizer as well.
  • This open-source data sharing program has been pinnacle in gathering information and creating company-wide green solutions and practices that not only improve Fairmont’s value but unites their company globally.
  • The Rubens at the Palace hotel in London installed the city’s largest living wall in an effort to combat the chronic stormwater run-off problem they’ve been experiencing due to vanishing green spaces.
msbode

Ensuring Software Integrity in IoT Devices - 3 views

www.omicsonline.org/...s-2165-7866-1000217-96444.html

shared by msbode on 10 Jan 19 - No Cached
  • oT is defined as the Internet of Things. The Internet of Things refers to the ever-growing network of physical objects that feature an IP address for internet connectivity, and the communication that occurs between these objects and other Internet-enabled devices and systems
  • Gartner predicts that there will be 20.4 billion connected Internet of Things (IoT) devices by 2020, with 5.5 million new things getting connected every day
  • more than half of major new business processes and systems will include an IoT component by 2020
  • ...9 more annotations...
  • Manufacturers are rushing products to market with little or no thought to security, often including hardcoded passwords or known vulnerable software libraries. While this problem is most obvious in the consumer space (which gets the most news coverage), vulnerable IoT devices are present in every business sector as well
  • The TPM stores secret keys, passwords, and digital certificates in its secure internal storage protecting them from software and physical attacks. The TPM acts as a root of trust for checking platform integrity at boot time (i.e., check against any malicious change). A cryptographic hash value of the platform configuration is calculated and compared against the precomputed hash value of the platform. Access to the platform is denied if the integrity check fails [4]. This is the beginning of the “chain-of-trust” for software modules that are subsequently initiated. This transitive trust mechanism is one of the important security features in trust computing. It uses the trust root as a starting point to establish a chain of trust model, in the order of trust root, boot loader, OS, and Application.
  • Secure boot provides the foundation for Trusted Boot, which extends the trust boundary to the boot process and eventually the operating system.
  • software attestation attempts to achieve a dynamic root of trust without specific hardware support. This method has the advantage of not requiring any stored secrets (cryptographic keys or passwords) and allows applications or modules to be updated, which may not be possible if hash values are stored in immutable formats, such as a TPM chip
  • While Secure Boot validates the platform and firmware, Trusted Boot is generally defined as verifying each software module before execution and extending the chain-of-trust to the entire operating system. During the boot sequence, the digest of each executing program is recorded before it executes. A TPM (Trusted Platform Module) is used to store all these records and then report on them securely.
  • It is important to note that Trusted Boot requires a TPM chip so the operating system can see the chain of execution, thus it may not be an option for some IoT devices. Lack of trusted boot support would allow an attacker with physical access, or using a software vulnerability during run time, to potentially modify the stored code and compromise the device.
  • There are many other attack possibilities to consider with IoT devices. For example, existing TPM architectures do not support runtime integrity checking and this allows attackers to exploit vulnerabilities to modify the program after it has been verified (at time of check or TOC) but before the time of its use (at time of use or TOU) to trigger unintended program behavior, such as the execution of malicious code or the leaking of sensitive data
  • Physical attack is a viable method of compromising the integrity of a device. Modifying and replacing firmware by an attacker may be worth the effort, depending on the perceived value of the device or the data it may access (such as a video camera or ATM). Attackers can go as far as removing memory and reading its contents.
  • a device built today can become a major problem tomorrow
  • msbode on 10 Jan 19
     
    The purpose of this article was to review the available literature on the subject of ensuring software integrity for IoT (Internet of Things) devices, focusing on detecting and preventing modification of the original software, so that the device cannot be used for unintended purposes. The literature reviewed; secure boot, trusted boot and runtime security. Concluding that no one single control is going to adequately protect a device the solution based upon 25 years of experience is to create a multi-layered approach to security that starts at the beginning when power is applied, establishes a trusted computing baseline, and anchors that trust in something immutable that cannot be tampered with. Additionally, because a device built today can become a major problem tomorrow, due to them having hardcore keys "set and forget", the internet will then have literally billions of obsolete hosts in the coming years. Therefore it is important for MIS Managers/ Consultants investigate how to change the game in order to mitigate the damage or economic value of new systems being breached and by asking questions such as 'Can we even in the presence of a malicious attacker offer some limited form of security for the most valuable transactions (such as e-banking) or assets?' and 'Can we make the 'business' of the attackers less attractive by applying security technologies that are particularly tailored towards destroying the business model of the attackers?'
krehman

Top 3 technology innovations changing the restaurant industry | FastCasual - 4 views

www.fastcasual.com/...ging-the-restaurant-industry-2

business tech solution technology

shared by krehman on 09 Jan 19 - No Cached
  • With technology evolving on multiple fronts in today's foodservice industry, restaurant operators are facing more pressure than ever to improve their business operations.
  • Grimes encouraged foodservice operators to not only take a comprehensive look at the types of technology affecting their industry but also how they could apply innovations being used outside foodservice.
  • ake Pepper the robot, for example, which a few airport restaurants are using to greet guests, provide menu details and offer menu recommendations.
    • krehman
      krehman on 09 Jan 19
       
      This article highlights the advice Robert Grimes, International Food & Beverage Technology Association president and CEO, gives to those looking to innovate their technologies in the Food & Beverage industry. In the article Grimes hits 3 main points: robotics, 3D printing, and Blockchain. He hits that robotics are being utilized already in food service outlets. How robotics are not only assisting customers with faster food times but also providing more variety to them within this decreased period. As well as assistance in the kitchen to execute orders faster. He discusses how 3D printing "will enable the food service industry to serve more fresh food - faster and with less space than traditional food service." For example, with cake decorating and pizza making. Within the article, Grimes also has an obscure idea, but yet one no one has thought about yet, of using a tracking service called Blockchain that can be readily available to customers to see where food from a restaurant is coming from (i.e. farm to table restaurants could show where they are receiving their products from exactly). Almost emulating the tracking service most use for packages being delivered to their homes. Grimes lastly explains the "seven Cs" of food service technology - clarity, convergence, connections, convenience, choice, consumer and commitment. "He placed clarity at the top of this list since the rapid growth of technology calls for clarifying what one refers" to, which he utilized to explain the 3 innovations. The rest of the article hits the rest of the C's and what each means to him and how it could help improve food service. However, the most important piece of information comes with the closing sentence: "To utilize technology, an organization must make a concerted effort to ensure that all employees are making use of it." Meaning that, you could implement everything and believe in it fully, but without belief of those working for you and with you, none of it will matter.
  • ...12 more annotations...
  • Grimes pointed out three specific technologies that foodservice operators should have on their radars: robotics, 3D printing and the blockchain.
  • Flippy, Miller said, is designed to work alongside kitchen staff.
  • Chowbotics Inc., a manufacturer of a robotic machine that uses 21 ingredients to create more than 1,000 types of salads in around 60 seconds,
    • krehman
      krehman on 09 Jan 19
       
      The innovation of robotics seems to be an outlet for quicker prep times while providing a larger variety of options.
  • will enable the foodservice industry to serve more fresh food — faster and with less space than traditional foodservice,
  • It prints food in a variety of many shapes and sizes from as small as 1.5 millimeters high for crackers or several centimeters for a tart.
  • By digitally recording the identity of goods, a blockchain can provide a permanent, immutable record for every food ingredient as it travels from farm to table.
  • how it was processed and a full accounting of its movement along the supply chain.
    • krehman
      krehman on 09 Jan 19
       
      Eliminates the guessing game of where your food comes from for customers. With the ability to track food from order to deliver, as if it were an amazon package, will help consumers understand exactly what they are eating. It could also help different restaurants within the same area compete with how fresh their ingredients compared to others based on where product is purchased from.
  • the "seven Cs" of foodservice technology — clarity, convergence, connections, convenience, choice, consumer and commitment.
  • Business organizations need to have a holistic view of technology for their different departments. If they fail to do this, they run the risk of choosing the wrong system.
  • "People want to be able to get to their technology however they want to get there," he said, be it via a kiosk, a smartphone, a watch or a desktop.
  • "If you want to lower the cost of technology, go with consumer technology," he said. Many businesses already use consumer smartphones and laptops for this very reason.
  • Grimes insisted that many businesses continue to view technology as an overhead expense instead of an opportunity to improve service and efficiency.
msbode

6 Lessons That Hotels Must Learn From E-Commerce - 0 views

www.hotelspeak.com/...tels-must-learn-from-ecommerce

shared by msbode on 22 Jan 19 - No Cached
  • First impressions count. Guests form an opinion of your hotel as soon as they try to make a booking. By making that process as swift and painless as possible you will see improvements in your number of direct customers.
  • the average basket abandonment rate in e-commerce is around 65%, in travel it’s over 80%.
  • Some experts estimate that for hotels specifically the rate of booking abandonments reaches over 90%.
  • msbode on 22 Jan 19
     
    This article succinctly suggests 6 ways how a hotel can make their e-commerce efforts more rewarding; by reducing friction for users on the hotel's website, by having fewer clicks from discovery to purchase, using speed as their friend with a faster hotel website, and faster hotel booking process, getting to the point by providing the option for users to book right away, not confusing the user by taking them away to a different URL that has different branding to the rest of their hotel's site, triple testing their hotel's website functions or options to determine if they generate additional revenue if not, remove it and test again.
ansonj55

4 Hotel Technology Trends That Are Not Going Anywhere - 0 views

www.stayntouch.com/...technology-trends-here-to-stay

shared by ansonj55 on 23 Jan 19 - No Cached
  • 4 Hotel Technology Trends That Are Not Going Anywhere
    • ansonj55
      ansonj55 on 23 Jan 19
       
      The article was publishes in 2016 and highlighted four hotel trends: Cloud and SaaS, mobile PMS, self-service check in, and personalized service. It is interesting to notice how two of the trends (self check-in and personalized service) have become important in the hotel industry. Hotel companies such as Hilton and Marriott now have the capabilities to allow their guests to check in using their mobile device. Furthermore, hotels are now putting much more effort in creating personalized experiences to guests. Which have been possible through the use of technology. It is interesting to think where today's technology will take is years from now.
  • technology developments continue
    • ansonj55
      ansonj55 on 23 Jan 19
       
      Ongiong change dating back to 2016 and has continued to evolve
  • technology developments continue
  • ...11 more annotations...
  • improve its operating efficiencies but can also generate higher revenues.
    • ansonj55
      ansonj55 on 23 Jan 19
       
      Benefits of technology does include procedural/operating benefits and may cut costs leading to higher revenues.
  • hard to keep up and understand
    • ansonj55
      ansonj55 on 23 Jan 19
       
      This is very true as a lot of technological introductions and advances to an operation may be overwhelming to some staff
  • four hotel technology trends
    • ansonj55
      ansonj55 on 23 Jan 19
       
      The four hotel technology trends are: Cloud and SaaS, Mobile PMS, Self Service Check In, and Personalized Service
  • SaaS model
    • ansonj55
      ansonj55 on 23 Jan 19
       
      After acquiring Starwood, Marriott now uses four different PMS systems. Such Cloud and SaaS models may not be beneficial to larger corporations. Smaller hotels that have limited resources (i.e., capital, staffing), may benefit more from this.
  • 60% of respondents
  • enhance guest service and satisfaction
  • add service
  • technology has made it possible
  • The use of technology
  • customer loyalty, higher occupancy rates, and an improved bottom line.
  • unprecedented and irreversible change
chern331

Airline Booking System Exposed Passenger Details - 1 views

www.bankinfosecurity.com/osed-passenger-details-a-11952

shared by chern331 on 21 Jan 19 - No Cached
  • An investigation is underway into a booking software vulnerability that exposed airline passenger name records, which is a bundle of personal and travel data that gets collected whenever someone books a flight
  • Airlines typically issue a six-digit alphanumeric booking reference code whenever someone books their ticket. When combined with a passenger's last name, this code, which is sometimes referred to as a PNR locator, is enough to access the individual's travel record via the airline's website.
  • El Al sends customers a link to a web page to check their PNR. But Rotem discovered that he could insert a random booking reference number into the link. After inputting the number, Rotem then obtained a random PNR, which exposed a passenger's data.
  • ...5 more annotations...
  • The reference is also encoded in a ticket's barcode as well as on baggage tags, which security experts have noted essentially makes it a public passcode.
  • With that information in hand, it's possible to access someone else's booking information using the booking reference number and the last name of a passenger. From there, an attacker could change meal preferences and seats, fraudulently claim frequent flyer miles, update email addresses and phone numbers and cancel flights.
  • Global distribution systems, such as the one run by Amadeus and other booking software providers, including Sabre and Travelport, date back decades. But their software has been woven into web services that lack proper security controls
  • GDSs do not offer a first authentication factor. Instead, the booking code (aka PNR Locator, a 6-digit alphanumeric string such as 8EI29V) is used to access and change travelers' information."
  • Given only passengers' last names, their booking codes can be found over the Internet with little effort."
  • chern331 on 21 Jan 19
     
    A security researcher, Mr. Noam Rotem has found a security vulnerability in the widely used Amadeus airline software. Mr. Rotem booked a flight with El Al and the company sent him a link to retrieve his Passenger Name Record (PNR). Rotem inputted a random booking reference number into this link, which is sent to all customers upon booking, and he was able to access other passenger's information. This raises concerns among attackers changing seat flights, meal specifications, or claiming flyer miles. The security researcher also viewed email addresses, phone numbers, and was even able to cancel flights. Additionally, this data can easily be accessed because reference numbers and last names are printed on baggage tags, making this available for many to see in an airport. The Global Distribution System does not have any form of authentication factor or password to keep this information safe. The GDS has not been updated to ensure security in many years. The company claims that the PNR process must be in accordance with the whole industry, and it needs to collaborate with everyone in order to form a new procedure.
anonymous

More hotels are going green, and not just to save water or money - Los Angeles Times - 2 views

www.latimes.com/...el-drought-20141114-story.html

technology hospitality hotel green

shared by anonymous on 04 Sep 16 - No Cached
  • The Intercontinental Hotels Group plans next year to give all 4,700 of its hotels access to an online tool that lets managers track how much energy and water they are using.The group hopes to use the system to cut water use by 12% over the next three years in water-starved areas like California.During a multimillion-dollar renovation three years ago, the Hotel Bel-Air in Los Angeles installed a filtering system to reuse bathroom water from a dozen hotel suites to irrigate its 12 acres of gardens.The Loews Santa Monica Beach Hotel plans to install a system to recycle about 70% of the water used for its laundry operation. The project, which is expected to be installed by mid-December, will cost about $96,000, after water and gas rebates, according to hotel officials.Hotel officials expect the investment will pay for itself in 17 months.
  • said about dumping the ivy planters. "I think it's about sending the right message."
  • Nearly 60% of travelers say they plan to make eco-friendly choices when booking hotels, with half saying they would pay extra to stay at an environmentally friendly hotel, according to a 2012 survey by the travel website TripAdvisor.
  • ...10 more annotations...
  • An Earth-friendly image i
  • The best thing hotels can do is say 'look at what we are doing'" to help the environment, said Patricia Griffin, founder of the Green Hotels Assn., a Houston-based group that promotes green policies for hotels.
  • ow-flow shower heads and other in-room measures are common in hotels because local utilities and government agencies offer rebates for water-saving equipment.
  • Bathrooms are the biggest drain, accounting for about 30% of hotel water use, followed by landscaping and laundry, each with 16%, and kitchens with 14%, according to the Environmental Protection Agency. Typical water-saving measures can reduce operating costs at hotels by as much 11%,
  • The water saved from the drained fountains was "insignificant," but it sent a message about the hotel's environmental efforts, said Kathleen Corchran, the hotel's general manager.
  • The group hopes to use the system to cut water use by 12% over the next three years in water-starved areas like California.
  • The Loews Santa Monica Beach Hotel plans to install a system to recycle about 70% of the water used for its laundry operation. The project, which is expected to be installed by mid-December, will cost about $96,000, after water and gas rebates,
  • Hotel officials expect the investment will pay for itself in 17 months.
  • Since then, hotel officials say they have avoided additional fines by putting an end to washing down sidewalks and parking lots, installing low-flow shower heads and limiting landscape irrigation to evening hours, among other water-saving measures.
  • With California in the worst drought in state history, some hotels have gone beyond simply installing low-flow shower heads and urging guests to reuse towels. The goal is not just to save water or money. It's about creating an eco-friendly image to appeal to environmentally minded guests.
  • vincentsalazar on 04 Sep 16
     
    With the demand for sustainability initiatives by consumers, hotel are having to make major changes in order to oblige. Sustainability has become a major concern for many consumers and businesses have taken notice. As a result, major hotel chains across country have begun to put in order plans to make changes to their daily operations. As noted in the article by L.A. Times, changes have been made to features such as water usage, machinery operations and even landscaping design . These changes and updates are in the hopes to attract a wider consumer market which now includes Eco-friendly travelers.
  • ...1 more comment...
  • anonymous on 18 Jan 17
     
    This article discusses how many travelers look for environmentally friendly places to stay.  Also discusses what some things hotels will and are doing to become more environmentally friendly and sustainable.
  • anonymous on 16 May 19
     
    The LA Times article, "More hotels are going green, and not just to save water or money" highlights how an "earth-friendly image" is important to many corporate travel managers. Research suggests that having an environmentally friendly hotel not only aids in decreasing operational cost and avoiding city or county fines but may also be a way to differentiate a firm's brand and compete more effectively in the market. With travelers specifically seeking out eco-friendly choices and demonstrating a willingness to pay extra to accommodate a hotels ability to provide these services; going green could be a strategic solution implemented in a manner that allows for increasing market share while reducing operational cost.
  • tgood006 on 16 May 19
     
    Good Afternoon, It good to see hotels are being proactive about being environmentally friendly. It also great they mentioned that corporate travelers are looking for Eco-friendly hotels. I know a lot of companies require corporate travelers to seek out hotels that meet certain green levels and along with there corporate rates. Hotels are demonstrating that they are willing to invest in green technology not only for money but because it the right thing to.
msoma003

7 Benefits That HR Software Brings Your Company - 0 views

www.unleashgroup.io/...7-benefits-hr-software

shared by msoma003 on 21 Apr 18 - No Cached
  • HR systems are available in the cloud and can be accessed securely by employees via the internet
  • many companies still manage their workforce with a haphazard system of spreadsheets, documents and post-it notes
    • msoma003
      msoma003 on 21 Apr 18
       
      Living in the past
  • many companies still manage their workforce with a haphazard system of spreadsheets, documents and post-it notes
  • ...11 more annotations...
  • Efficiency of Administration
  • consuming
    • msoma003
      msoma003 on 21 Apr 18
       
      Streamlines the process for an HR manager
  • save you real money
    • msoma003
      msoma003 on 21 Apr 18
       
      Less expenses=more profit
  • requires one less full time member
    • msoma003
      msoma003 on 21 Apr 18
       
      Wages and salary are typically the highest expense for a company
  • ollecting data opens up analytical opportunities that will assist you in making informed decisions
  • allowing more people to make good use of the data you hold.
  • he effort required in getting the same insight using a paper-based system simply makes this type of analysis unfeasible.
    • msoma003
      msoma003 on 21 Apr 18
       
      This is a task that an HR manager would not have though about previously and opens an opportunity for improvement
  • Improved Communication
  • If all this contact information is stored in a filing cabinet it slows down communication massivel
  • owing that an employee was sent a particular message but that they also have accepted the contents of the communication
    • msoma003
      msoma003 on 21 Apr 18
       
      This can prevent a legal disaster and save a lot of money in the long run
  • Most HR systems will incorporate disaster recovery features such as being hosted on mirrored servers and keeping database backups at secure separate locations enabling the system to be restored extremely quickly even in the most calamitous disasters
    • msoma003
      msoma003 on 21 Apr 18
       
      For example in Miami if a hurricane hits then the HR manager can still access pay roll of site
  • msoma003 on 21 Apr 18
     
    This article discusses what benefits an HRIS will provide a firm. Some of the most important benefits include cost savings. The system allows an HR manager to manage more employees so they firm can hire less in the HR department. Additionally it provides insight into other departments if turnover is high and the system can save money in the long run in the case of legal disputes. For employees it allows them to access their information and get contact information for other employees. All these benefits improve the job performance of everyone involved.
mjbengo04

10 "Green" Hotel Initiatives Every Event Planner Should Know About - 0 views

www.thebalance.com/negotiate-with-a-hotel-1223819

shared by mjbengo04 on 30 Aug 16 - No Cached
  • As environmental concerns and the popularity of eco-friendly practices like green meetings continue to increase, it’s important for meeting and event planners to continually expand their own knowledge of sustainability, particularly as it relates to the venues, vendors, and the work of other event services professionals.
  • Understanding these green hotel initiatives can offer event planners more to consider when selecting hotels for their client's programs whether as a venue for the event itself or as the choice for overnight accommodations for out-of-town guests.
  • Just a few years ago, RockResorts, along with its director of environmental affairs decided upon ten initiatives to adopt within Vail Resorts’ hotels and properties as their sustainable practices starting point. These ten initiatives have since become the norm for hotels looking to offer more sustainable services.
  • ...8 more annotations...
  • From central operations such as boilers to lighting systems, kitchen equipment, and automated energy management systems, hotels globally are working to reduce energy use while sustaining
  • Efforts include the linen and towel reuse programs that are now an industry standard to installation of low-flow faucets, showerheads, and other fixtures.
  • Many hotels are making a statement by offering guests custom formulated amenities.
  • Many hotel companies are shifting to card options made from paper, wood, and bioplastic that are better for the environment but equally as durable.
  • Recognizing the importance of safer products for guests and employees as well as the natural environment, many hotels have shifted to cleaning products that are made with bio-based oils and other natural cleaners.
  • A shift to more sustainable and healthier cuisine offers travelers unique opportunities to experience a greater connection to the locations they are visiting in a more sustainable way
  • Hotels and resorts are integrating more and more selections in menus of all types that integrate organic produce, hormone free meats and dairy, and other natural products that offer guests healthier food selections.
  • A growing trend with all types of spas is the integration of treatments that feature local and indigenous ingredients as well as natural and organic products.
  • mjbengo04 on 30 Aug 16
     
    According to Rob Hard, sustainability awareness has grown quite substantially. Now it is a must for for all employees in the industry, not only leaders, to extend their knowledge in sustainability practices. This article focuses on event planners and how understanding a hotel green initiatives can help make their selection of a hotel to be in the clients interest. Nowadays, hotels are slowly transitioning into becoming a green hotel for this reason. Some few initiatives that were talked about were the following: energy conservation, water conservation, bottled water alternatives, and recycling and waste reduction.
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