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kaseyfl9568

Importance of Computer Networking & Security | Your Business - 1 views

  • networking brings with it security threats which, if mitigated, allow the benefits of communication to outweigh the risks. Risks of poor security to your business network include theft, intrusion and even destruction of digital property.
  • Programs can actually be written which will divide a task evenly between computers connected to a network, decreasing the time needed for that task
  • Companies, organizations and even homes use an intranetwork -- or intranet -- to communicate between devices
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  • the point where “intra” meets “inter” is where security comes in to play.
  • Encryption scrambles the bulk of a data transmission, and can only be unscrambled by the parties involved.
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    Advantages and Risks of Networking Operating Systems NOS help connect people at a much faster and more organized rate than pen and paper- even email. But with this, there are threats that can come with this convenience. It is important to know the precautionary measures to take and when done properly, how with risk, can come reward. But if measures are not taken properly, the reward can be greatly sacrificed by data being stolen, information being taken and destruction of digital property. We learned that the server can communicate a lot of data to individuals at different locations at once and how this becomes a very big advantage and allows for an increase of productivity. There are also more ways to communicate data with technology as the intrAnet. This allows for a company to use their network to communicate messages between their devices. But when the inter-network is mixed with the internet, the security can become compromised.
duyingli

Hardware vs. Software - Difference and Comparison - Diffzi - 0 views

  • Hardware and software are two important components in any computing, electronic or digital device.
  • The main difference between hardware and software is that hardware is always in a tangible form while the software is in intangible form and is a set of instruction without which computer can’t operate.
  • Computer software includes computer programs, applications, operating systems, libraries, and their associated documentation.
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  • Hardware is available in physical and tangible form while the software is available in intangible form as we can’t see the software.
  • Hardware has weight while the software is weightless. The weight is only of the disc or readable media where software is saved.
  • Installing new software called updating while installing new hardware or replacing the old one is called upgrading.
  • The virus always attacks software, not hardware.
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    This article shows the difference between computer software and hardware. Software and hardware are interdependent to ensure the computer's operation. Both are indispensable. The article first compares software and hardware, then explains the software and hardware separately, and finally points out a few key differences.
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    This is a great article that brings out the difference between hardware and software in computer systems. The author points out that both hardware and software are vital components in any electronic, computing, and digital device and that they are interdependent. However, there are distinct differences between the two. While software describes instructions that a computer uses to carry out operations, such as programming software and application software, hardware describes a physical device that carries out tasks based on the instructions provided by the software. Besides, hardware is tangible while software is intangible.
kelseybarton

What is Point of Sale (POS) Systems? Definition of POS with Examples - 0 views

  • A point-of-sale (POS) transaction is what takes place between a merchant and a customer when a product or service is purchased, commonly using a point of sale system to complete the transaction.
  • In its most basic definition, a POS system is a combination of POS hardware and POS software to create a POS machine for processing a transaction and payment.
  • a POS terminal is the electronic equipment performing the sales transaction and processing the credit card payments. Used in most storefront businesses, a computer terminal combined with the POS software helps to manage everyday sales transactions and operations.
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  • The hardware components bundle will typically include a POS terminal, receipt printer, credit card reader, cash drawer, barcode scanner, kitchen or bar printer (for restaurants), and possibly even an on-site computer server for older legacy systems
  • The primary reason you need a point of sale for a restaurant is to accept cash and credit card payments. In addition to receiving payments, you need to be able to track all your financial and tax data.
  • A restaurant management system is recommended if you’re a restaurateur and want to be competitive in the business. Many types of restaurants need to utilize a POS like full-service restaurants, quick-service restaurants, fast food, take-out only, cafe’s, pizza shop, etc
  • Recipe costing is just one example of features a restaurant computer system can provide. Some other features and services you’re going to need potentially are restaurant marketing, customer management, online ordering, loyalty program, server sales performance, new versus repeat customers, invoice purchasing, menu performance, employee management, and sales reporting.
  • The only negative to implementing a new restaurant management system is the training time and challenge of learning new software. But that’s only temporary,
  • The main features to look for in bar software is preauthorization (or “preauth”) of payments for tabs management, bar and liquor inventory and control, speed functions like reordering rounds, bar prep printing, fast checkout, and quality 24/7 support. For the reporting side, you’ll want to see your labor costs compared to sales, product reports, and all your sales and tax reports.Additional register features to consider for nightclub and bar point of sale software is employee management, inventory management, customer loyalty, recipes, tab management, quick reorder rounds, and quick customer checkout. Reporting is critical as well to keep track of your food and beverage taxes. Also, you’ll want to have online access to see your labor costs and sales reports
  • Retail businesses can have some particular requirements and features that other programs will not have. They can have retail shop features such as color and size matrixing, inventory tracking, employee commissions, gift registry, customer database, layaway, and purchase orders
  • If you’re not processing an enormous amount of volume and speed isn’t as critical (like in a restaurant or bar), then a mobile POS could be just the answer to save you some money
  • A cloud-based POS system is a point of sale platform that stores information on the cloud. Cloud-based systems typically don’t record much information on your terminal device. Instead, all data is stored in the cloud and synchronized across multiple terminals.
  • Nail and hair salon POS systems can sometimes crossover for other business types like barber shops, gyms, fitness clubs, beauty schools, massage parlors, pet grooming, tattoo parlors, to name a few. That is because these other business types will especially require an appointment calendar and may need retail functionality with inventory control, and not every software program has those features
  • In this POS guide, we discussed everything related to POS systems, including the meaning of POS, the definition of mPOS, what the difference is between a cash register and POS, how a point of sale system work, and the different types of systems with examples
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    (1 of 3) POSUSA had originally published an article in 2017 about the definition of Point-of-Sale (POS) and a guide to understanding POS more in depth. This article was updated in May of 2021 to represent the ongoing challenges in the hospitality industry due to COVID-19. The article begins by defining a POS transaction as "what takes place between a merchant and a customer when a product or service is purchased, commonly using a point of sale system to complete the transaction." The original idea of a POS system was that of a cash register, but what is in the system make up today is far more complex. A POS system and a POS terminal are one in the same, as the terminal is the physical piece of equipment that processes the information for the POS. The system is composed of many different components as with any piece of technology. "The hardware components bundle will typically include a POS terminal, receipt printer, credit card reader, cash drawer, barcode scanner, kitchen or bar printer (for restaurants), and possibly even an on-site computer server for older legacy systems." These systems continue to make advancements that evolve with the times and can keep up efficiently with the business they are working with.
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    (2 of 3) The article continues on to discuss the many different types of POS systems and how they can be used for different types of businesses. The restaurant POS system, for example, is the most complex POS system and is the most commonly seen system in the industry. Through the restaurant POS, a business can have a restaurant management system, which helps them run the business efficiently through features such as recipe costing, customer management, reporting, and many other features discussed. Bar, nightclub, retail, small business, salon, and spa POS systems all have very similar features, but are catered to each businesses specific operational need. Cloud-based and mobile POS systems are also discussed in the article as a way to store all POS information in the cloud. The advantages of mPOS were discussed in depth as this can be accessed through an application, making mobility much easier in our ever-advancing technological world.
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    (3 of 3) The article also provided an introduction of how POS systems work, as a basic understanding is necessary when considering purchasing a system. Through understanding how the POS system works, we see that a POS transaction is "simply any transaction that occurs within a business." POS payment is "when a customer and merchant exchange products or services completing a POS transaction aka point of sale purchase," which can sometimes be referred to as point of purchase, or POP. Finally, the article discusses how POS systems have played a role during the pandemic. While online POS systems have been used for many years to keep businesses on their feet, during the current state of the world this has become even more necessary. The article discusses how important it is to keep the payment process simple, yet secure so that the business may rely on this as a way to make income and customers can enjoy a seamless experience. This article does a very good job of explaining in-depth what a POS system is and how it is relevant to every line of business in the hospitality industry. As online sales continue to grow and as the state of the world remains uncertain, POS system popularity will only continue to rise and advance to create the best possible experience for both the businesses and consumers involved.
marble_bird

Recognizing-events_4.0.pdf - 1 views

shared by marble_bird on 22 Jul 20 - No Cached
  • The purpose of this research is to explore and define the digital maturity of events using the Industry 4.0 model (I4.0) to create a definition for Events 4.0 (E4.0) and to place various relevant technologies on a scale of digital maturity.
  • These surveys and the thorough literature review that preceded them allowed us to map the digital technologies used in events to levels of a digital maturity model.
  • This study has responded to calls from the academic literature to provide a greater understanding of the digital maturity of events and how events engage with digital technology.
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  • We found that engagement with technology at events and delegate knowledge satisfactorily coexists for and across a number of different experiential levels. However, relative to I4.0, event research and the events industry appear to be digitally immature.
  • Events are in the midst of rapid social and technological change. With a growing variety of technological means, the industry is fast-paced and increasingly delivered to a discerning consumer market while finding ways to connect with consumers through technology
  • Digital technology is the thread of the fabric of organisations (Li et al., 2018). It is an increasingly important part of how they engage with their customers.
  • Moreover, engagement with events as fans, spectators, delegates or organisers can be augmented with digital technology by improving access and sociability capabilities, refining the personalisation of events, and thereby creating enhanced experiences.
  • As we advance into what many in business and academia consider to be a fourth industrial revolution, the capacity to control and exchange data electronically has extended our ability to create, edit, maintain, transmit and retrieve information.
  • I4.0 can be described as the digitisation and automation of the manufacturing environment. It also creates digital value chains to enable the communication between products, their environment and business partners. Digital applications have impacted the tourism sector too giving rise to ‘Tourism 4.0’
  • The events industry is an ideal environment to benefit from the implementation of a widespread digitised approach with numerous organisations empowering managers and improving the overall event experience with the integration of extensive ICT practices and systems.
  • With the more widespread adoption of digitalization in event delivery and as the supply chains of all events become intertwined with technology, we can learn how the digital maturity of events in the 21st century is shaping event management and event control.
  • The team set out to answer the following research questions: RQ1. Can digital maturity in events be defined? If so, RQ2. How should the levels of digital maturity of events be classified with regard to the digital maturity of the events industry and the development of event management theory?
  • Successful events are no longer measured by simply achieving a respectable attendance, a great deal more engagement is manifest through digital technologies
  • Successful events require organisers to create something that is considered by those who attend as a valuable and memorable experience (Pizam, 2010; Tung, 2011). Creating memorable event experiences can be described as being dependent on a number of factors including creating regular attendee engagement, providing appropriate activities, relevant subject matter, topical and contemporary focus and targeted to a sizable receptive audience.
  • technological factors being one of the most important areas of demand for companies along with the implementation of I4.0. SMEs (Small to medium enterprises) are [lagging] behind in developing strategies to implement new solutions.
  • The development of digital maturity in events can be compared to smart tourism, which Gretzel et al. (2015) expressed as a logical progression from traditional activities. Smart tourism is characterised by an ability to transform large amounts of data into enhanced tourist experiences and increased destination competitiveness thanks to the interconnection of the different stakeholders through latest ICT advancements
  • As the components of I4.0 become more prevalent in the events industry, much value can be obtained from understanding how businesses are adopting new levels of digital engagement in order to engage their audiences
  • it is prudent to suggest that the survival, and future success of events can depend upon digital maturity and transformation
  • owever, dealing with digital maturity requires careful attention as Neuhofer (2016) urges caution advising that applied technology solutions have proven to have the ability to create or destruct the value of the experience.
  • I4.0 therefore acknowledges the impact of connected computers with the key constituents being cyber-physical systems, the Internet of Things, cloud computing and cognitive computing
  • highlighted that the use of communication networks globally has risen dramatically and become ubiquitous due to the rise of smartphone ownership. This has been fuelled by social media, apps and faster broadband speeds to create a networked society
  • By combining the Internet of Things data and big data (extremely large data sets that may be analysed computationally to reveal patterns, trends and associations, especially relating to human behaviour and interactions), event managers are able to create a competitive advantage.
  • As event companies develop new and innovative ways to connect, the events themselves are absorbing aspects of I4.0 at every stage of the process; pushing the boundaries of event experiences far beyond the physical world
  • They are used to promote events before, during and after delivery and are used to gather data and inform decision-making. Generating responses from an event can be achieved using a number of methods and through both qualitative and quantitative data.
  • With the advent of big data and analytics, new sources of valuable data are available to guide decision-making processes in a more informed manner. Businesses were once looking at historical data, but advances in database technology and system processes have led to near real-time data collection and analytics
  • Failure to adopt aspects of digital technology does not necessarily suggest a poor experience or the end for those businesses less digitally mature; not every event business relies on this kind of data support to survive. Instead, this research provides an opportunity to better understand where event businesses do engage and more importantly, how communication between non-digital and fully integrated individuals/businesses can be improved.
  • Digital maturity and transformation today differs from previous periods as it not only provides the change in the main business processes but also reveals the concepts of smart and connected products through service-driven business models
  • Our analysis begins with an attempt to uncover the potential challenges, on-going developments and various strategies that will provide the events industry and academics with a forward-facing approach to the growth of technology within events. By including industry professionals and academics, the research contributes to bridging the gap between practise and academia.
  • Because the research and empirical data collection includes industry perspectives, we believe this research will provide value to event managers, marketers and practitioners around the world who wish to understand more about the digital maturity of events.
  • After conducting the social media analysis (1), it became evident that the discussions appeared to be around topics that utilise digital technology rather than the technology itself. Furthermore, and probably a reflection on the value of the group, a lot of the data included questions about understanding the topics rather than providing usable information to our research.
  • We did not have detailed information about the precise characteristics of the individuals who contributed to the dataset of posts. However, to an extent, their roles listed in LinkedIn were informative. These included events consultants, social media managers, marketing professionals, EventTech managers, CEOs at tech companies and events students.
  • Although this response rate of 52 academics may be considered low, this did allow for the creation of the initial insights into the E4.0 concept and crucially it provides a starting point to better understand the levels of the developing digital maturity model.
  • The most referenced themes were social media, marketing, apps, GDPR and mobile. The top 14 themes are shown in Figure 1 below.
  • The results of the thematic analysis reveal the most pertinent events and technology topics in this group in the time period specified. The most common topics were social media and marketing. Marketing appeared alongside other topics as a verb, a noun and an adjective. This certainly influenced its prominence.
  • This statement reinforces the knowledge and general use of social media during events. Mobile and event apps were recognised as presenting opportunities to enhance events and were considered to be a permanent part of events.
  • Carefully managed and fully integrated data and digital systems including social media, apps and CRM create digital value chains to enable the communication between events, their environment, and business partners.
  • Event organisers invest heavily on social media engagement and expect a great deal in return through social media retweets, tagging and sharing of images. However, it is just as important to understand if delegates consider technology at events that important.
  • Our expert respondents were asked if they considered the events industry to be at the cutting edge of technology. Responses were largely supportive of the suggestion that it is. 64% agree, 22% neither agree nor disagree and 14% disagree.
  • Online registration/digital booking was very familiar with 65% ‘extremely familiar’ with the technology.
  • The survey also collected a selection of qualitative data as respondents were asked to if there were any specific examples of connected/digital technology considered to be essential to the delivery of an event that had not been discussed in the survey. Significantly, 23% answered no to this question.
  • With regard to the digital maturity of the events industry affecting the development of event management theory, the literature review indicates that academics are making contributions to theory and a broad understanding of digital technology exists.
  • industry appears not to be digitally mature. Also, our findings suggest that relative to I4.0 not all events are digitally mature. Therefore, the ‘digital immaturity’ of the events industry may be having some effect on event management theory
  • It became evident from the survey that many respondents suggested they were not familiar with technology that they would all have experienced.
  • The results from the survey suggest that widespread academic understanding of technology at events is extensive. Some digital technology is considered routine, while other comprehensively used technology appears to be unfamiliar to the end user.
  • The growing digital maturity levels form the foundation for E4.0 and will contribute to what Gerbert (2015) described as greater efficiencies and changing traditional relationships among suppliers, producers, and customers.
  • Therefore, satisfaction from the event comes down to providing delegates with the right communication levels they need to complete their individual objectives. This can range from the most basic social engagement to the gathering or observation of big data. Events are evidently a melting pot of experiences and goals and not all of them demand the highest levels of technology to complete.
  • Artificial intelligence has the ability to provide events with endless systems that sense, learn and decide throughout the delivery process though many gaps exist.
  • The data also indicates that there is good knowledge across all types of digital technology. This is reassuring for the development of education as the events industry embraces digitalisation
  • However, as more value is placed on the use of digital technology and events mature through greater access to technology, we see the emergence of an E4.0 era.
  • Thus, this model anticipates that events will grow in their digital maturity to level E3 and E4. Thus, digital technologies may become sufficiently embedded so that data related to one element of an event will be used to inform other elements of an event in real time
  • Online registration and wearable technologies such as delegate smart badges are superficial digital experiences and only considered as a process rather than as a fully perceived digital experience.
  • Our findings indicate that digital communications have enabled a shift in the content of events, marketing and the use of social media as a communication tool before, during and after the event.
  • On the limitations of our research, one might argue that engagement with technology, or indeed lack of it, does not provide evidence of the immaturity of digital technology in events. However, the digital maturity model that we propose is principally informed by the literature on digital technology and events.
  • This research has provided a revealing perspective on the use of digital technology in events. It has built on theory that has been previously developed in this and similar subjects of research, such as business and tourism. From this, the research can claim a number of contributions. It (i) provides an empirical investigation into how event businesses and individuals engage with digitally technology at events, and (ii) it provides a definition of E4.0 and other preceding levels that contribute to digital maturity.
  • Our research has shown that event delegates are aware of the ability to communicate in a reciprocal process with technology rather than through a linear/top down process. This in itself is evidence of E4.0. Furthermore, this research highlights how industry is continually striving to optimise the delegate/event relationship through apps and other technology. The industry’s on-going mission to create deeply flexible communication opportunities is eliminating the possibility of gaps in the communication process in order to optimise delegate engagement at events.
  • A broader discussion on potential issues such as IT & data security, skill-sets, expensive production costs and outages; these are significant problems within internet and cloud-based technology. Furthermore, the emerging topic of E4.0 itself requires both conceptual and empirical development.
  • This research has shown that there remains a great deal to discover about the use of technology at events and many opportunities exist for further research from academics and practitioners working together to provide mutual benefits for both industry and education.
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    This article covers a study performed to determine the digital maturity of events. The research conducted reveals that the majority of industry professionals are aware of technology in events. The study ultimately finds that events have a low digital maturity, but high potential for advancement. The article also addresses the limitations of the study performs and agrees that additional research should be performed to determine the relevance of technology in the events industry while acknowledging that digital engagement is not necessary or conducive to every type of event.
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    This article has discovered the fact that the event industry was digitally immature. It also introduced a new concept which is called E4.0 into the academic literature. The article is meaningful since it has filled a gap in the literature relating to events and digital maturity and responded to some of the calls for research. The authors were also planning to make further research on E4.0, events, and digital maturity. They have mentioned that the studies on E4.0 itself were also requiring deeper research.
anonymous

Are customers' reviews creating value in the hospitality industry? Exploring the modera... - 0 views

  • reviews
  • positive effect on hotel revenues
  • outside popular destinations
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  • online visibility
  • user-generated reviews
  • 240 small and medium-sized hotels
  • online retailers have thus been gaining increasing market power in influencing customers’ purchases (i.e., Inversini and Masiero, 2014, Silva, 2015, Yen and Tang, 2015) and have improved market transparency and uncertainty for travellers (Toh, Raven, & DeKay, 2011). For this reason, their role is now considered an infomediary (Chen, Yang, & Wang, 2015) because their capability to add value in transactions depends primarily on collecting and processing information about prices, destinations and travellers’ reviews.
  • positive effect on hotel revenue growth
  • outweighed by a negative effect on gross profit margins.
  • managerial implications discuss how hotels should use social media features according to a strategic view based on pursuing the horizontal and vertical differentiation of their services in an attempt to create more economic value from their online visibility and to protect profit margins from the intermediation in their customer relationships.
    • anonymous
       
      MIS idea of how to actually use the information giving from this style of data mining
  • Online reviews provide additional information for travellers to mitigate the uncertainty about the quality of a hotel and about its fit to their needs and preferences on accommodations and destinations.
  • 50,115 user-generated reviews on TripAdvisor,
  • shake up long-lasting reputations through reviews posted by unmonitored influential opinion makers
  • Internet can be a value-destroying mechanism for small businesses and can deter hotels’ capacity to defend profit margins
  • empower buyers
  • ncrease the degree of rivalry among firms that sell and distribute their products/services
  • bargaining power
  • First, online ratings can have a beneficial effect on the occupancy rate of rooms, which is especially important for larger hotels that bear a greater cost of idle capacity, especially in off-peak periods. Second, visibility on social media can allow hotels to apply a price premium thanks to greater economic value generated by market transparency, the reduction of the search costs for both parties involved in the transaction
    • anonymous
       
      Hypothesis broken into 2 parts
  • brand image of hotels,
    • anonymous
       
      Potential here for bad press. Viral videos of mistakes/ misinformation etc.
  • maller hotels with opportunities for market growth in segments in which they have a limited market presence
  • exploring the relationship between online visibility and the creation of economic value in terms of increase of sales and profitability for a panel of 240 Italian small and medium hotels
  • ive million registered users who visit the platform 30 million times per month on average
  • we consider only the profitability (the value appropriation achieved through online visibility) and not the increase in sales (the value generation achieved through online visibility) because hotels’ market positioning affects a hotel’s capability to appropriate the economic value brought by online visibility and influences hotels’ ability to negotiate the infomediation fees, which in turn impact hotels’ profitability.
  • social networking (i.e., the opportunity that users have to connect with people with similar travel interests, needs or experience) and knowledge sharing
  • travellers can more easily find persons who share similar travel preferences and needs. In a similar way, a user consulting travellers’ reviews can see if the reviewer is a member of his/her friends’ social networks on other platforms, such as Facebook.
  • beyond allowing hotels to improve their room occupancy rates, online visibility may allow hotels to apply price premiums.
  • respond strategically to online reviews
  • positive relationship between online visibility and sales
  • three different forms.
  • first is the rating assigned by users, who can express their evaluations on a quantitative scale.
  • rates given by users are distributed over the scale.
    • anonymous
       
      Think amazon review
  • number of reviews that users give to hotels
  • we may expect that online visibility on social media – seen as a composite measure of the three above-mentioned elements – can positively impact hotels’ revenue growth
    • anonymous
       
      hypothesis
  • hotels’ market positioning between their online visibility and profitability.
  • Online visibility has a negative effect on the gross profit margin of a hotel.
  • Consequently, high star-rating hotels apply price premiums for their superior quality and attract less price sensitive customers, who have a higher willingness to pay for quality
  • we expect that less price sensitive customers are willing to pay more for hotels with higher customer ratings on infomediation platforms because they perceive these hotels to be more valuable
  • The relation between online visibility and sales profitability is stronger for hotels with high star-rating.
  • iche tourism appears to offer a more meaningful set of experiences, given the knowledge that tourists’ needs and wants are being met
  • “what makes a tourism destination truly competitive is its ability to increase tourism expenditure, to increasingly attract visitors while providing them with satisfying, memorable experiences, and to do so in a profitable way” (p. 2).
  • However, a number of studies have reported that online user-generated reviews are perceived as more credible than traditional word-of-mouth when they come from persons with similar attitudes and preferences
    • anonymous
       
      Hate this.
  • Hotels in niche destinations are thus better positioned to extract more economic value from online visibility.
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    This article analyzes how user-generated ratings have a positive impact on hotels revenue growth. It looks at this through three different methods: one, ratings that the uses provide, two at how those ratings are "distributed over the scale," and three, the number of reviews that hotel receives. The article observes 240 small to mid scale hotels in Italy. Some issues we see come up revolve around the subjectivity of user-generated reviews and how that can positively and negatively affect hotel occupancy and interest. Ultimately, it appears that hotels that already have a high star rating will benefit most from these user-generated ratings because they have a stronger bargaining tool. The other benefactor are small, niche hotels whose increase viability and unique qualities help it in encouraging new tourism and high level experiences.
hlope066

Cloud vs. On-Premise PMS (with Comparison Chart) › WebRezPro - 1 views

    • abroo041
       
      This article is talking about the main differences between a cloud-based PMS versus an on-premise PMS. It is a blog post from webrezpro which is a web-based PMS provider, so the post is slightly biased, however it does provide a lot of information on the pros and cons of both systems.
  • The right choice is the one that aligns with your business’ operational requirements and future objectives, and your comfort levels with the technology.
  • Property management systems — both cloud-based and on-premise — are designed to automate a property’s operational processes, from front desk to back office, for greater efficiency
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  • When it comes to the big differences between the two, it boils down to deployment and technical requirements, cost and accessibility.
  • Data is stored on a server located at the property. This means that data and hardware maintenance and security are the responsibility of the property.
  • A reliable Internet connection is important.
  • On-premise systems require significantly more on-property hardware than cloud systems
  • While vendors of on-premise PMS may offer guidance determining the suitability of existing hardware or purchasing new items, the technical requirements of an on-premise system add considerable cost to implementation and maintenance, and benefit from in-house IT expertise.
  • All the property needs to access the PMS is a computer or mobile device, a stable Internet connection and a Web browser. No in-house IT skills required!
  • With an on-premise system, data security is the property’s responsibility.
  • Modern on-premise PMS can be integrated with external systems such as call accounting software, point-of-sale (POS) systems and in-room entertainment systems but it is a complex process that requires manual technical work and additional hardware (for example, a dedicated computer between the PMS and interface system).
  • Cloud software vendors have the expertise and budget to implement robust security measures and procedures
  • On-premise hotel management systems are a traditionally expensive investment that can cost a mid-sized hotel $10,000 to $20,000 or more for the software licence (additional licenses normally need to be purchased for each additional workstation), plus annual maintenance fees, as well as significant hardware and IT costs
  • typically based on a monthly cost of around $5 to $10 per room, and normally a one-time setup and training fee (approximately $500)
  • Anti-virus software is generally a good idea for any computer accessing the Internet
  • Cloud PMS are much more easily integrated with external systems,
  • While it is possible for on-premise systems to be accessed remotely from an off-site computer, this ability requires additional technical setup, including installation of a Citrix or Terminal server onsite
  • Because cloud PMS are deployed online, the system is accessible via a secure login from any computer or mobile device connected to the Internet, anywhere in the world.
  • On-premise systems typically face lengthy development cycles compared to cloud-based systems and require expensive upgrades to remain current.
  • Upgrades are frequent and usually free with cloud-based systems and can be deployed instantly.
  • Cloud PMS make a lot of sense for independent lodging operators who are passionate about hospitality rather than technology.
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    PMS are designed to create greater efficiency. Both on-premise and a cloud-based systems have similar core functions. The differences are on-premise software must be physically installed on all computers that will require access. The server holds all of the data, which is located on the property. The security of the data and the maintenance of the hardware is the properties responsibility. Cloud software's security is in the hands of the company who owns the software. When it comes to the big differences between the two, it comes down to deployment, technical requirements, cost, and accessibility.
Shiyuan Peng

Difference Between E-Marketing & Email Marketing | eHow.com - 0 views

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    According to article, there is a difference between email marketing and e-marketing. Email marketing directly implies the use of email. E-marketing, on the other hand, can refer to any use of electronic communication, such as websites and online advertisements. E-marketing and email marketing both have their purposes. Email marketing has an advantage in that email lets you bring your message to the customer, while other e-marketing techniques require the customer to find your message. E-marketing can be used to attract new customers and create convenience for existing customers. For instance, e-marketing tools which help create convenience include online bill pay and websites.
Dongyun Oh

Red Robin CIO Drives Change Through IT Management - 0 views

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    Statistically speaking, CIOs don't become CEOs. But it's not because they don't want it. Research shows that nearly half of CIOs aspire to become chief executive, but only four percent actually get there. Much more frequently, CEOs for the world's top companies - about half in fact - come up through C-level financial or operating roles (Vanson Bourne, 2012). Chris Laping, CIO of Red Robin Gourmet Burgers (www.redrobin.com), strongly believes this is because technology executives are too often focused on engineering and IT solutions to embrace their most valuable leadership quality: the ability to manage change. Technology leaders, he believes, possess powerful project management skills that can and should be leveraged across the business for even the most non-IT initiatives, with the particular role of being agents for change. Laping's official role at Red Robin is indicative of that practice: he's the company's senior vice president of business transformation and CIO. In that role, he oversees the company's technology, learning and development, enterprise project management and operations services teams. In this exclusive interview with Hospitality Technology, Laping shares how the technology team has taken on a business transformation role at Red Robin, and describes his overall vision for IT leaders. But it's not something CIOs are handed; they have to drive it, says Laping. Driving this change, perhaps, will also help more CIOs chase down their chief-executive dreams. HT: Let's start with some definitions: "business transformation" and "change agents" are pretty heady buzzwords that get tossed around executive boardrooms. What does business transformation really mean? LAPING: If you look at a classic Wikipedia definition of business transformation, it talks about people, process and technology. So when you push change through people, you usually do that through training. If you want to change business performan
Melisah Miller

Hotel Security: Locking Systems | Hotel Industry Magazine - 0 views

  • Historically, hotel users travelled with less high value transportable goods. However, in today’s world this is no longer the case. Most clients now travel with laptops, mobile phones, iPads and so on. This obviously appeals to the less law abiding members of society and today’s conscientious hoteliers are addressing this threat with increased traceability and security.
  • Mechanical keys are no longer an acceptable security measure in the Hotel sphere. They are easily lost and readily duplicated. A lost Key will necessitate the changing of the entire Lock at the guest room if security is to be maintained. Modern RFiD card systems negate the need for concern in this area, a lost card can simply be deactivated and rendered useless to a potential intruder, when combined with the audit trail of events at the lock this inspires guest confidence.
  • RFiD locking systems are becoming the technology of choice in today’s market. As there is no physical contact between the card and the lock there is no need for open channels for card insertion or interference from external sources. The cards themselves have no magnetic strip or microchip on the surface of the card and the limited information on the card is securely encrypted (No personal information is contained on the card at all).
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  • Today’s biometric locks are reliable, cost effective and aesthetically pleasing. I think it is only a question of time before we see the emergence of cost effective systems based at reception that will read the clients print and update the room lock remotely.
  • Security requirements in hotels will inevitably become more of a deciding factor for consumers when booking rooms. As consumers become more aware of the technology hoteliers with a blasé attitude to security will inevitably see their occupancy rates suffer.
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    Nowadays, people are traveling with more valuables than they used to years ago. As a result, "hotel security measures are now paramount for hoteliers, and selecting the right type of locking system for the property can be a minefield for owners". Mechanical keys and poorly maintained electronic door locks do not offer guests a sense of security. Modern RFiD card systems are becoming the popular technological choice for hoteliers. Biometric locks, which read a fingerprint or face, are reliable and cost-effective, as well. However, they are more of an ideal security solution for offices, back-of-house, or wine stores. Not only are the RFID locks harder to hack, they are cost-effective as well. The lack of physical contact between the card and the lock makes open channels for card insertion unnecessary. The cards do not have a magnetic strip or contain microchips. The card itself only has encrypted non-personal information associated with it. In addition, since there is no contact between the card and lock, "there is no requirement for read head cleaning or replacement of read heads due to wear". As a result, the amount of faulty cards is minimized and guest satisfaction increases.
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    As this article mentioned, more and more people pay attention on the issue of hotel security because of the development of modern technology. People began to worry about their safety. For the locking system, we use RFID card systems to ensure the safety. Even though it is lost, we can deactivate it at soon. It also reduce the burden of employees in Front Desk. At the same time, we should observe surrounding environment and learn to protect ourselves. In my opinion, the updating of this locking system is a very good idea to save cost and more efficiently.
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    This article answers questions that summarize the change in hotel security. The article explains why hotels have taken a new route in locks for the guests, stating that the needs of a secure stay has grown with the changes in the value of goods that each customer brings.  The article concludes with a brief description of how hotel security will evolve over the next 5-10 years.  overall i think this is a good article that explains some of the questions that many people have.
xwang023

Volante | Pizza POS Software: Restaurant POS Software Solutions - 0 views

  • Linux POS software solutions are very attractive to many restaurant and hospitality operators these days, due to the ease of use and definite cost advantages that Linux offers.
  • "Volanté enterprise allows us to see a repository of dates and to see everything we want to see from each of the stores." Stoll explains. "This information is very useful to have. I can tell you already that Volante has really improved on our data reporting functiona
  • now we're working towards two way communications between the store and the call centre. It also really helps with inventory control on a store level, for instance if the store is running out of cheese, they can communicate that to us right away and we can act on it immediately."
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  • "We're now able to set up the same screens across all our stores, and keep them consistent."Says Stoll. "We've found the menu management feature to be quite user friendly.
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    This artical is main talking about a pizza chain use the POS software run on Linux. According to Merrilee Stoll, Director of Information Technology for Pizza Nova, the driving force to replace their former pizza POS system was to improve communications between the various stores and head office, and to take advantage of the cost savings offered by a point of sale system that was able to run on Linux.It could improved theur data reporting functionality. Future plans for Pizza Nova include the utilization of Volanté's wireless POS technology through it's mobile hand held devices.
anonymous

STX: Most Environmentally Friendly Large Cruise Vessel Ever Built » Ship & Bu... - 0 views

  • A new liquefied natural gas (LNG)-powered cruise ferry entering traffic between Finland and Sweden on January 15, 2013 will be the "most environmentally friendly large cruise vessel ever built," according to STX Europe
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    The M/S Viking Grace was launched in January 2013 and is considered the most environmentally friendly large cruise vessel to have been built. The ship travels between Finland and Sweden as a cruise ferry. The ship is powered by a liquefied natural gas (LNG). The shipbuilder says all emissions into the sea have been eliminated and emissions into the air are now lower than any other cruise passenger ship. Besides the lower emission the M/S Viking Grace also has passenger space that minimizes environmental impact and a new machinery configuration, which saves energy. I think this is significant that the M/S Viking Grace has basically eliminated a good percentage of emissions. I believe the cruise industry, from both luxury liners to cruise ferries, has a considerable amount of work to do to become more environmentally friendly. The use of LNG to power a ship is important for other ferries and cruise lines to look at for the future. Cruise vacations are popular worldwide and saving the sea for future generations is incredibly important. Even though this is just one ship that sails in the Baltic Sea, I think the M/S Viking Grace can have a large positive impact on the region.
Linfan Cai

Hospitality Accounting, Hospitality Accountant, Hospitality Accountants Melbourne - 0 views

  • Sothertons Chartered Accountants are your hospitality accounting specialists;
  • Unlike traditional accounting practises, Sothertons is not divided along business lines; our industry sector practices means we understand your business operations in every area.
  • Sothertons specialist hospitality accounting services include:
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  • see clearly the relationship between decisions and performance and stay ahead of your competition.
  • Our niche accounting practices combined with our hotel, food and restaurant accounting staff will deliver reliable expertise and long-term cost saving opportunities.
  • Working with Sothertons Chartered Accountants will add value to your existing accounting process and improve your hospitality business profitability.
  • ensuring sales and profits are maximised.
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    This web is about a group named Sothertons  Chartered Accountants. Its major meaning is researching the new hospitality accounting management. They provide experienced accounting services to those in this industry.     It is not like the traditional accounting practices. In this company, everyone in every area, must understand their operation very much. They have some specialist services such as Industry benchmarking and KPI management, working capital management and so on.     They could analyze their competitors when you see clearly relationship between decisions and performance. They could help you to solve the accounting problem and satisfy your business needs. For example, their accounting services could cover many areas like hotel, restaurant, catering and food and wine businesses.     The Sothertons Chartered Accountants have influence for the accounting process and could improve your hospitality business profitability. They have the professional ability to cover clients' profits.
jingyaoxie

Technology and Security--Too Much of a Good Thing? : Hospitality Law Check-In - 0 views

  • Hi-tech key cards, hidden cameras, metal detectors, secure and limited entrance and elevator access, and even the simplicity of the vigilance of employees and guests are many of the best practices employed at hotels today to protect its employees, guests and customers.
  • In today’s world, larger properties have command centers where all video and audio is often under constant watch and review.  In an instant, video can be pulled, reviewed and sent to the appropriate authorities. 
  • With terrorism seemingly a real and growing threat, hotels must find a balance between allowing guests their privacy and having the ability to monitor who is on the property and what actions they may be taking.
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  • Perimeter security often includes cement, metal or steel barricades that keep unwanted and unscreened traffic from entering the secured area.
  • It can also include security gates, intelligence-enabled camera networks, armed guards, car checks, guard dogs, lighting, height detectors and various other methods to keep the unwelcomed out of the hotel or resort area.
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    In this article, the author pays attention to the balance between security technology and customers' privacy. Even though we all know that security becomes a big issue nowadays and technology is updating so fast, does it mean too much of them will also be  a good thing for hotels. In today's hotel, you can find monitors everywhere, which makes me feel bad because I feel like being in a jail. Obviously, with the growing treats and terrorism, it is necessary to put those monitors in hotels or even any other public places in order to make people safe. However, compared to being 100% safe, guests in hotels today much prefer privacy. They don't want to be monitored and feel inconvenient. 
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    Now, many security devices and technologies are widely used in the hospitality industry. Perimeter security is a set of physical security and programmatic security policies that provide levels of protection against remote malicious activity. It can be both noticeable and seemingly invisible and is utilized to keep employees and guests safe. Larger properties like casino, have security system and command center that monitor guests' actions in every corner. However, in the situation of economic depression, hotels have to consider the cost of security measures.
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    In today's world, larger properties have command centers where all video and audio is often under constant watch and review. In an instant, video can be pulled, reviewed and sent to the appropriate authorities. All of this might bring back memories of your most recent visit to a casino, where the "eye in the sky" is watching your every move. While initially you may be conscious of your every move being monitored, eventually you forget there is a camera right above you. With terrorism seemingly a real and growing threat, hotels must find a balance between allowing guests their privacy and having the ability to monitor who is on the property and what actions they may be taking. Today,
laura kaczkowski

Investing in Hotel Technology- Guest Needs Versus Franchise Demands - 1 views

  • How does a hotel owner follow franchisors brand standards, whilst managing potential conflict with guest needs and ensuring a good return on investment?
  • otel technology is one of the key areas in which conflict between individual owner/operators and franchisors crops up, with both sides very territorial over how much ground (and control) they yield to the other party.
  • By joining a major hotel chain, these individual owners benefit from the brand association they get from being under such a well-known corporate umbrella, broader consumer recognition, plus access to well-established centralised reservation and booking systems.
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  • The big franchisors maintain that owners must follow their brand standards to the letter, a situation that inevitably leads to conflict over things like in-room technology. When it comes to investing in hotel technology, owners can be loathe to implement anything that doesn’t offer a good return on investment.
  • hotel owner said
  • “Property exit value is key. No ROI while the asset is in my ownership? No technology project.
  • Around the world, it’s David versus Goliath as franchisors are being challenged as to why certain standards are in place even though, more often than not, these investments have a negligible impact on the ability of the hotelier to bring in additional revenue.
  • While such examples may seem trivial, these are just the tip of the iceberg in the debate currently raging between franchisees and franchisors. Realising the bargaining power that these individual owners have when they speak together with one voice, some of the larger chains like Intercontinental have understood the situation and established owner association meetings in which franchisees can air grievances.
  • An industry forum promoting two-way communication is a step in the right direction and just one tactic among many to address what has become a difficult relationship between two mutually dependant parties.
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    In the article "Investing in Hotel Technology- Guest Needs Versus Franchise Demands" it talks about how hotel owners follow brand standards while managing potential conflict with guests and are making sure they are getting their moneys worth on this investment. Technology is a huge part of hotels today, everything is done from the Internet and it even helps employees organize all of their information in an easy, user friendly way. Over the past years many hotel owners have opted to become franchisees of big name industries. "By joining a major hotel chain, these individual owners benefit from the brand association they get from being under such a well-known corporate umbrella, broader consumer recognition, plus access to well-established centralized reservation and booking systems." When hotel owners opt to become franchises of these bigger hotels they also give up their right to make certain decisions for their own hotel. Although this could be a downfall for the owner, "these investments have a negligible impact on the ability of the hotelier to bring in additional revenue," which is something that the hotel needs help with. Overall, when small hotels opt out and decide to become franchisees of big name hotels like the Hilton, it has both its advantages and disadvantages.
anonymous

Related Content Topic : Nortel Toronto-based telecommunications-equipment manufacture... - 2 views

  • Once broadly implemented, Kenny says it should be possible for a customer to book a flight, rent a car and stay in hotel room and have the entire transaction not only handled electronically, but also fed back directly to their company’s accounting systems for payment. The entire transaction would be devoid of any paper, he said.
  • Today, the travel industry is made up of airlines, hotels, car rental companies and a host of other organizations all offering services around the fundamental need to travel. The problem from the consumer’s perspective is that they have to pretty much engage these companies separately to get to where they are going. But what if they could all be engaged as part of the same transaction?
  • That’s part of the thinking that is going into the development of a new Agilaire Passenger Service Solution that Hewlett-Packard is developing. HP is licensing the RezView NG reservation system developed by Pegasus Systems to create a foundation on top of which the company is building a new scalable cross-company reservation ad billing system that will reside in the cloud.
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    The article talks about a integrated cloud computing system developed by HP for the travel and hospitality industry. It will allow a user to book a flight, hotel and car rental all using one system which will then generate a electronic receipt, thus also rendering the operation paperless. Articles like this shows us that we are in a ever changing industry, our adaptation needs  to be immediate if we want to keep our customer happy. Programs like this let us know that our customer can also come from the most unexpected places in the world, because we are not just providing a service like hotel or restaurant, we are serving a much larger  objective for our customer which is 'the need travel" 
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    This article speaks about combining all aspects of travel and hospitality that guests utilize. For instance, hotel, car rental and flight. This is a really good idea because it makes it easier for the guest to pay for and make travel arrangements.  It also allows for collaboration between the industries which would, as the article says, change the travel and hospitality industry. Creating the system in the cloud makes it easily accessible to all those who would be collaborating. There would be no need to host the server because that would be an extra expense. For this idea to be implemented, serious considerations and development have to be looked at for an internet back up. Should companies accept the Agilaire Passenger Service Solution cloud network, then their success and functionality depends on the constant functioning of the internet.
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    This article talks about how does the tourism industry had develop in the past years and how connected are all the branches that form part of it. Hotels, Airlines, Car rental, are the basics of this industry. With all the technologies growing faster, these business still complain about a miss conection between them. This is what HP is trying to fix, developing a Agilaire Passenger Service solution to create a foundation on top of which the company is bulduing a new scalable cross-company reservation and billing system that will reside in the cloud. the basic idea is to allow companies in the travel industry to leverage a common transaction processing system built using modern Linux, Java J2EE and service oriented architecture (SOA) technologies wrapped around an easy-to-use interface. Where this gets interesting from a business perspective is that if you can break down the transaction barriers between companies in the travel and hospitality industry. We can see how the cloud is growing and helping industries to be integrate all together
rebecca Bonet

Use Hotel Reservation Software to Offer Instant Gratification Comfort to Customers - 1 views

  • Travel and tourism industry are the largest business of internet and its
  • continuous growing industry. Hotel industries are taking advantage of hotel reservation software for online booking and make their business
  • more efficient
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  • The system is very helpful for hotels, motels, chains restaurants, guesthouses
  • customers.
  • etc. It is
  • Hotel software provides improved guest service, eliminates double booking, the ability to view, choose and reserve choice of rooms, the instant confirmation at anytime and secure the personal information. This system can streamline the booking tasks, keep up to date customer database, making invoicing simple and straightforward, and ability to create custom reports.
  • suitable for any hospitality business that operates in a daily basis. Hotel reservation software is used by the hotels and travel companies to show room availability and provides secure as well as accurate online hotel reservation services to
  • Hotel reservation software is powered by a technology that connects directly to the central reservation systems of hotels worldwide. Moreover, hotel reservation engine provides the widest selection of hotel accommodations throughout the world with better room and rate descriptions, which can be utilized for bettering up the services
  • custom-made
  • reservation software packages
  • print in any language
  • Being user-friendly, this Hotel Software can be used by just anyone irrespective of his/her technical knowledge and expertise. Security and Logins are the two crucial part of hotel reservation software. User-friendly features of hotel reservation software allow owners to create logins for important tasks. It not only reduces the risk of unauthorized access and allows him to choose, which employees can access which features, it also helps owners to have secure and safe transactions.
  • Hotel software offers operation integration between reservations, guest history, reception/front desk, housekeeping, Night Audit, Sales Ledger, Accounting and Reporting modules. The advantage of getting hotel reservation software is that work performed during the long process of reservation can be cut into a few minutes. In addition, this cut down human error and the number of people that are required to finish the job. This brings a lot of benefits into business and owner can promptly make a sale through his site. With the help of hotel reservation software, the data about customers, their behavior, etc. can be stored and there would not be any requirement of piling up files to know about visiting customers as the hotel software stores it all. Other benefit of software includes quick generation of bills, invoices, safe online transaction via payment gateway system, multiple payment options support. It does not matter what size or where the hotel is, getting hotel reservation software is a very sound investment. Hotel Reservation Software helps the hotel industry by reducing the human effort, improving the staff's efficiency and the profit of the hotel.
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    Hotel Reservation Software is making online booking easier. The advantage of Hotel Reservation Software is that it can show rooms availability, it eliminate double booking, and it provides the availability to reserve specific rooms while giving instant confirmation. The software keeps personal information secure, maintain costumer data base and create custom reports. The crucial part of the technology is it security feature and it is user- friendly. Hotel Reservation Software enables communication between all hotel depart, making booking quicker and easier and provide useful financial and customer reports.
Siyu Ma

hetras and Vectron raise the bar in POS-PMS integration - 0 views

  • hetras, the developer of cloud-based hotel management software, and Vectron, a leading provider of point of sale systems for hospitality and retail, announced today the certified integration of their products. The new seamless interface between the hetras hotel management system and Vectron's POS provides, in addition to the standard features one has come to expect, a host of highly advanced capabilities long desired, but before today never achieved, in a hotel environment. hetras, which targets international hotel chains, and Vectron have natural synergies through their centralized concept. Hotel chains can manage rates, availability, profiles and all other data throughout the group using hetras. With the Vector Commander, a hotel chain can manage every POS transaction and POS terminal across the group and can enforce standardized pricing and configuration in real time.
  • As the hetras and Vectron solutions can be connected via the "cloud", no site visit is required to implement the integration. The project highlights how vital web-based, cloud computing platforms are for forward-thinking hotel businesses in today's globalised business environment. The project involved developers in Germany and Ukraine as well as project managers in UK and The Netherlands working in synch to finalize, certify and roll-out the integration. Cloud infrastructure enables a global and virtual "fast-to-market" development environment.
    • Manali Rabari
       
      The article discusses the integration of the hotel management system and their POS, which are connected through the "cloud" system. This system is used by multiple European hotel chains, and continue to grow. This web based system shows how more hotels are competing in the business arena via cloud system. This integration will a hotel to manage all POS transactions at all terminals to maintain standard pricing in real time. With the use of the cloud system these hotel chains are able to operate at a faster pace and provide current data to it's customers and within the hotel chains themselves.
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    The best of both worlds is described in this article using a cloud computing system, PMS and POS are integrated to a user friendly system that helps manage retail, food and beverage and rooms in one. The system maintains pricing structure thru out a group of hotels in real time.
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    Hotel technology vendors release functionality previously unseen in hotels - enabling better guest service and tighter control hetras, the developer of cloud-based hotel management software, and Vectron, a leading provider of point of sale systems for hospitality and retail, announced today the certified integration of their products. hetras, the developer of cloud-based hotel management software, and Vectron, a leading provider of point of sale systems for hospitality and retail, announced today the certified integration of their products. The new seamless interface between the hetras hotel management system and Vectron's POS provides, in addition to the standard features one has come to expect, a host of highly advanced capabilities long desired, but before today never achieved, in a hotel environment. Some unique features of the interface include: Automatic discounts for loyalty club members at the article level. Front office credit limit detection at the POS with multiple resolution options (e.g. allow charge to room, allow partial charge to room, deny charge to room) Full guest check detail can be sent to PMS enabling detailed folios and statistics in the PMS. POS discounts can be sent to PMS in detail for full tracking of discounts in the PMS or accounting system Extensive handling of house bons (e.g. for hotels staff) between PMS and POS Both charges and payments (e.g. cash or credit card) can be sent from POS to PMS.
Rui Zhu

Rackspace Private Cloud: Instant OpenStack - Network Computing - 2 views

  • While installing Linux and OpenStack isn't difficult--there's a complete set of instructions on OpenStack.org--Rackspace Private Cloud simplifies installation by pre-configuring most common options, reducing some 2,000 variables to 10 installation steps for the controller node and seven steps for the compute node. This allows a company to launch OpenStack faster, and also means Rackspace has a known configuration, which simplifies its commercial support.
  • Rackspace now has its OpenStack-based public cloud service, Open Cloud, and private cloud software. Work still needs to be done to achieve a hybrid cloud model that will allow an enterprise to manage public- and private-cloud resources from a single management station and easily move VMs between them.
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    Rackspace updates its Private Cloud system which is more accessible, powerful, and secure. It plans to deliver two versions of this system-enterprise with installation fee and private for free. All of the most updated applications are involved in this system such as KVM hypervisor, Opscode Chef, Image Service, and more. The only missing application is openstack storage, which will be available next season. Compared with previous version or other comparable products, new Private Cloud is more accessible, powerful, and secure. For example, new users can install this software within seven steps no matter what system they have. Then they can share more than 2000 applications from rackspace, most of which are free for individual clients. In my opinion, the most innovative output of this update is the hybrid cloud model. It allows an enterprise to manage both public and private resources based on a single platform. Moreover, it is quite convenient for them to move VMs between that multi-based clouds. We can make a positive forecast that this application will be more mature after getting connected with OpenStack Storage. Thus, it is a good alternative for both individual and enterprise users seeking for secure network environment.
Mirta Echazabal

Hotel Rooms of the Future: New Hospitality Technology Profiled | ehotelier.com News Arc... - 2 views

  •  
    This article basically talks about how much technology has changed and what directors of softwares predict technology will be in the near future. The article informs how the Peachtree Plaza hotel like many other hotels replaced the keys to all the rooms with electronic key cards. Which increased security for the guest and cost saving. Hospitality consultants agreed that in the future mobile phones will be the way to open guest room doors and will probably occur through infrared or wirelesss access to rooms. Neil Roodyn the director of software developers informed that he predicts that in the future people will be sitting around touch sensitive table top computer in lobbies where they can searchfor places to go in the area and make their own restaurant reservations. Neil predicts this can also influence more communication and interaction between guest. My thoughts on this article is that the younger generation is far more technology oriented and feel more comfortable with working all these new gadgets, but for the baby boomers and older crowd have the want and need of having that human interaction. Technology seems a bit to advanced for them. The more technology advances the less human interaction will occur. I think that technology advancement is great for everyone, but human interaction needs to remain for those that are not very technology savy.
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  •  
    I am all for getting rid of hotel room key cards. I have the worst time keeping track of them. I also find your comments on the generation gap to be compelling. My Dad is terrified of anything electronic. I cannot imagine that he would easily trust technology to check him into a hotel and do the basic functions of customer service. He would walk right past the touch screen computers and ask the desk receptionist for area attractions. I do see the decrease in human interaction as a negative. I personally enjoy the opinions of local people when it comes to ideas about where to eat or what to see. All of this rapid technological change can be intimidating, but I am sure that once we all grow accustomed to the new ways of staying in a hotel, then the old key cards will seem like dinosaurs.
  •  
    My parents are also not very savy with technology and they dont even speak english, so it makes it that much harder for them. They both still have flip phones. Overall, I know in the end there has to be some sort of balance with the advancement of technology and still have that human interaction.
  •  
    This is an informative article, and I also understand Mary's opinion. Over decades, technology has rapidly advanced and it seems to be quite hard to catch up with all the new technology released quickly. For example, I stayed in a hotel called Aria, one of the newly built hotels in Las Vegas, and the hotel is equipped with state-of-the-art room technology (not just room but all over the hotel). To get into a room, unlike other hotels, I just put a room key on a sensor instead of inserting a key; as well as, I just touched a button right next to the door for privacy instead of putting the "Do not Disturb" card on a door knob. This is not something really huge, however this is how hotels are technologically changing. As a person studying Hospitality Management, the change was very impressive, but at the same time, it was intimidating. Obviously, our parents generation should have harder time to use new technology and/or to get used it than I do. I totally agree that there should be a balance between technology advancement and human interation.
  •  
    I agree with Mary regarding baby boomers may not be as quick to adapt to the advancement of technology, however what is noticeable in resort hotels is that more people are taking family vacation and the kids are the ones driving the technology. It will therefore just be a matter of time where the use of technology within hotels will be just like a regular lifestyle activity.
YONGHE FAN

New Castle Resorts GDS Chain Code - WV - Available Across All Four GDS Platforms :: Hot... - 0 views

  • Travelclick®, the leading provider of profitable revenue generating solutions for hoteliers worldwide, today announced an agreement with Castle Resorts & Hotels, a growing international chain of 25 hotels and resort condominiums, to provide GDS connectivity and IDS distribution. 
  • Castle Resorts will use Travelclick’s iHotelier central reservation system (CRS) to distribute inventory to, and manage reservations for, hundreds of thousands of travel agents on the Global Distribution System (GDS) as well as many other third-party travel websites shopped by millions of consumers every day.
  • With Travelclick’s seamless connectivity to the GDS and GDS-powered portals, the properties will be able to better control rates and availability, monitor performance and identify opportunities for growth.
  •  
    This article is starting from an agreement made between Travelclick which is a leading provider of profitable revenue generating solutions for hoteliers and Castle Resorts & Hotels on GDS connectivity and IDS distribution. The Castle Resorts will use Travelclick's central reservation system (CRS) to distribute inventory to thousands of travel agents on the Global Distribution System (GDS). Because of the alliance between the two organizations, Castle Resorts has become the largest iHotelier customer in Hawaii. The president of Castle Resorts believes that Teavelclick's GDS connectivity solutions will help them achieve a higher level of performance and allow them to connect with travel agents instantaneously and seamlessly to further potential guests. From this article, I fully realize how important the GDS system is and what it could do for hospitality industry. It is just like providing a closer link between hotels and potential guests by connecting with travel agents.
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