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cborregomarsh

5 Reasons Why You Need Offsite Data Backup | Dallas Texas - Total IT - 0 views

  • It will also allow data access from any location, meaning your company has the freedom to travel and work remotely without worrying about accessing data
  • It uses a backup facility or storage media that are external to the organization or core IT environment.
  • will secure your data from any attack.
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  • offsite data means your business will be safe from any malfunction as well.
  • Automatic Backups Ensure Safety
  • Keeps a Backup Copy of Data
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    In the hospitality industry it is extremely important to make sure the customers information (often financial) remains secure. Offsite data backups allow the organization to have remote access to their data from a service that provides a storage and recovery system in a different location than the primary server, thus securing the organizations data in multiple locations. Offsite backups also have the ability to easily share data which can be critical if data gets lost within the organization - the backup will automatically save a 'backup' copy. Lastly, it ensures an extra level of safety by maintaining scheduled backups to make sure no data is left unsaved.
asanc036

7 restaurant technology trends to watch in 2022 - 2 views

  • Many restaurants have turned to tech in the last couple of years, even if reluctantly, to adapt to a new reality.
  • 1. Online ordering systems and delivery apps
  • he food delivery market is now worth more than $150 billion globally, which has more than tripled since 2017 largely attributed to the pandemic, according to statistics from McKinsey.
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  • 2. Contactless payment
  • It’s estimated that contactless payments will triple from $2 trillion to $6 trillion worldwide by 2024, and having such options are reportedly extremely important for 34% of customers.
  • 3. Online table reservation system
  • initiative Experiences
  • OpenTable is offering
  • unique culinary events and dining experiences
  • Ramen Nights in celebrity chef Hugh Acheson’s dining room, a ‘side-dish’ of line dancing lessons or a fixed-price tasting menu,
  • 4. Digital kitchen ‘boards’
  • Kitchen Display Systems (KDS) are a digital menu board for kitchen staff
  • Directly linked to the restaurant’s point-of-sale (POS) system, the screen displays orders automatically according to priority and flagging any special dietary requests.
  • racking meal delivery times and monitoring inventory to signal when a product is out of stock,
  • 5. Automated inventory management software
  • tracking food and beverage stocks, anticipating quantities and even scheduling reorders
  • implementation of such software
  • reduce food wastage, which is reportedly costing the hospitality industry $100 billion annually.
  • (AI) technology, companies like Kitro
  • cut food waste and costs
  • platforms like Too Good to Go also save restaurants from wasting their food surplus
  • 6. QR codes
  • QR codes
  • allows customers to access online menus, order and pay – without contact –
  • 7. Air purification technology
  • bipolar ionization
  • purifies the air and surfaces in indoor spaces by neutralizing contaminants
  • systems which make use of ultraviolet light
  • f both air and surface sanitization
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    "Technology and innovation are what have helped, even saved, restaurants as they transform how they operate to not just survive, but thrive, in this new connected and contactless era" "Third-party food delivery apps like UberEats, Foodpanda, or Door Dash will continue to be an important solution for those not able to offer in-house ordering and delivery services" "Contactless technology is going mainstream, and it's not just about placing an order online, but also about paying with a smartphone, smartwatch or smartcard via an app or touchless device" "technology-enabled reservation systems, restaurants can manage seating, waitlists, customer loyalty and dining preferences as well as collect vital client data be it for contact tracing or market insights" "Kitchen Display Systems (KDS) are a digital menu board for kitchen staff helping restaurants streamline back-of-house operations" "companies like Winnow are helping restaurant owners and managers cut food waste and costs and run their businesses more efficiently and sustainably" "auto-scanning barcodes with smartphone cameras on posters, tables, coasters, doors or websites allows customers to access online menus, order and pay - without contact" "air purification technologies to promote 'clean air'" https://diigo.com/0lmspn
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    Some of these technologies such as food delivery services, and conctactless payments I have grown used to as a consumer. However, technology like KDS to improve the back of house operations or air purification technologies are more behind the scenes type of technologies that I have not given much thought so I found this article interesting.
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    Many restaurants are adapting to a new reality. Some of the digital trends to watch in 2022 are as follows: 1. Online ordering systems and delivery apps - Food delivery market worth more than $150 billion globally. 2. Contactless payment estimated to triple from $2 trillion to $6 trillion by 2024. 3. Online table reservation system such as Open table Experiences initiative offering unique culinary events and dinner experiences. 4. Digital kitchen boards such as KDS, a digital menu board for kitchen staff linked to the restaurant's POI which displays orders automatically and efficiently. 5. Automated inventory management software tracking food and beverage stocks, anticipating quantities and scheduling reorders. 6. QR codes that allow customers to access menus online, order and pay. 7. Air purification technology like bipolar ionization and ultraviolet light.
mandalysha

Is Sustainability Green Washing or Green Blushing in the Hospitality Industry? - 1 views

  • As more travelers have become aware of sustainability and its benefits, many sectors within the hospitality industry such as travel, hotels, airlines, transportation, retail, etc tend to modify their products to be sustainable
  • Annually, $218 billion of food is wasted in the United States. That represents roughly 1,250 calories per person, per day
  • the hotel industry annually produces 13.6 million tons of waste per year that including soaps, detergents, plastic bottles, and cups, etc
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  • many countries have come up with recycling measures in place where hotels such as Marriott International, Accor, Hilton, IHG, etc are aware and adhering to recycling procedures. Hence, marketing campaigns and programs such as zero waste, and net zero by 2050 concepts have been introduced by many hotels
  • Whereas hotels focus on efficiency and cost reduction on large scale, for instance, many hotels have removed their keycard systems for check-in and check-out because it’s a plastic card and replaced it with contactless check-in using guests’ smartphone apps
  • electric vehicle charging stations are added for guests with electric or hybrid cars which acts as a competitive advantage for many hotels globally
  • automation and AI are used significantly where hotels have become futuristic in big cities. For example, the hotel room automatically turns off all electricity if the guests leave the room, and smart showers limit the length of showers to a pre-set time, alerting users when their time is almost over
  • hotels have also introduced solar panels, energy Star-rated heating, and cooling systems, water recovery and recycling systems, etc
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    With travelers becoming more aware of sustainability and its benefits, many sectors within the hospitality industry are modifying their product to be sustainable. Using green computer technology like contactless check-in rather that key cards which overproduces plastic for the key cards used. Hotels are also using automation and AI like having an automatic power shut off when a guest leaves their room and smart showers limiting shower length.
lazarobenitez

Green Hospitality: How Hotel Room Technology is Promoting an Eco-Friendly Industry - In... - 1 views

  • Green Hospitality: How Hotel Room Technology is Promoting an Eco-Friendly Industry - Intelity
    • rnobl005
       
      I'm fascinated by the applications hotels are incorporating into their business model and product line in recent years. What I liked about this article is that it shows that incorporating green technology doesn't have to be very difficult. The author cites that this is a growing trend in the industry. Using green methods can be great for brand perception as well as the operational bottom line. On a basic level, touchscreen tablets and energy efficient rooms seem to be the most popular updates to hotels. According to this article, hotels spent over $400 million on printing directions and collateral for guests in 2015. Companies can cut this cost significantly if they place a tablet in every room that displays the information digitally. InterContinental even went as far as to replacing print Bibles with digital versions on Kindles. Finally, managers should see the benefit of having guests funnel all of their requests through a database. They can mine through this data to gain insights on how to staff or order food/beverage goods more efficiently.
  • the implementation of in-room touchscreen tablets is increasingly being used as a method of making guest rooms better examples of green hospitality.
  • Energy efficiency is one of the biggest current draws for investment in in-room devices
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  • Lights and air conditioning can be shut off based on guest activity, and overall property energy use can be better monitored.
  • Hotel room tablets are also capable of replacing all printed materials traditionally housed in rooms by providing a digital storehouse of information that can be immediately updated or edited. Considering that the hospitality industry spent over $400 million on printing property directories and marketing collateral for guests in 2015, this is a tremendous opportunity.
    • rnobl005
       
      As a manager, see this number alone would lead me to incorporate green technology into my hotel
  • InterContinental Hotels completely replaced print Bibles with digital versions loaded on Kindle e-readers
  • By having orders and requests placed by guests through the in-room tablets and automatically filtered into a back-end system for staff review, hotel management can improve staff productivity
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    Businesses within the hospitality industry are continuously making efforts to strive towards sustainable practices through technology. Being energy efficient is key to most business and has become important. For example, the utilization of automation features in the guest room such as automatic lights on a timer or even automatic climate control systems can contribute to those costs. Also, having a system where changes to reservations or updates can be done electronically which will eliminate the process of having to reprint pages of paperwork. All in all, hotels are now growing with the technology today allowing them to adapt more and more green practices
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    "Green Hospitality and moving toward increased sustainability practices has become a large industry focus." This article is mainly about using technology instead of using of paper to facilitate the guests by using hotel room tablets. These tablets could replace all printed materials saving a lot of money on paper. "The hospitality industry spent over $400 million on printing property directories and marketing collateral for guests in 2015." Having tablets allows guests to have everything on their finger tips and it's even easier for the company to change or modify any guest information.
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    Green computer technology can bring more benefits to the hospitality industry. The hotel can save more costs and become more energy efficient because of the green computer technology. The hotel can set in-room touchscreen tablets. Energy cost takes 6 percent of operating costs. Hotel use pads or Android tablet devices to benefit both customers and companies. The first benefit is hotel room tablets can be used and managed more flexible. The hotel can monitor lights and air conditioning can be shut down based on guest activity. The second benefit is hotel room tablets can replace all printed materials traditionally in the hotel room. The data showed the hospitality industry already spend over 400 million on printing property. If the hotel can use tablet devices in the hotel room that could save more benefit. For example, InterContinental Hotels replaced print Bibles with digital versions a few years ago. Customers can choose different kinds of the book from digital devices. The hotel doesn't need to update their book again and again. In the future, digital devices will be updated more perfect and bring a fully functional touchscreen in the hospitality industry.
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    This short article talks about the positive impact of technology in the hospitality industry. It also illustrates some example of technology saving millions of dollars for hoteliers by saving energy.
Jing Huang

Hotel eMarketing and Internet 'e'volution - Creating an Online Culture at Hotels | Youn... - 0 views

  • Articles and Reviews Videos Education and Training News Email Alerts Feedback The Cast About Us Hotel Game Archives Hotel eMarketing and Internet ‘e’volution – Creating an Online Culture at Hotels Posted by JJ on Thursday, March 20, 2008 · 1 Comment  Are you a hotel eMarketer looking for ways to better communicate, educate and develop the role at your property/ies? This article explores some of the issues surrounding these efforts, complemented by a dose of perspective and a generous helping of best practices, all garnished, hopefully, by your own ideas and experiences. By Jitendra Jain
  • Impact and Perspective: According to the popular statistics site, internetworldstats.com, at the end of 2007, we had 1 in 5 people on the planet already connected to the Internet…and this number is growing fast. While 80% of the world waits to jump onto the bandwagon, the 20% who’re already on it are struggling to hold on for dear life. The Internet is to business today what electricity is to industry and good living…without it there would be chaos! That puts a little perspective on just how reliant we’ve become on this relatively new platform…but also how much we stand to gain from it in terms of breaking down communication, transaction and education barriers. And the pace of development and the evolving uses of the Internet have been dizzying to say the least. Marketers…and your average Internet Joe have been forced to constantly re-learn and evolve.
  • So the future of e-commerce in the hospitality industry is guaranteed to be a bright one. And the savvy hotel emarketer has a lot to gain, including room to grow, experiment and “wow” (from SEO to SEM, blogging to social networking, there’s plenty to keep the eager hotel eMarketer busy experimenting). But what about those in the industry just climbing on-board, especially employees in hotel operations and those struggling to make sense of the opportunities and challenges presented by the Internet? What can hotel eMarketers do to ensure interest and support at hotels? How do you create a culture of understanding and mutual growth?
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  • at the end of 2007, we had 1 in 5 people on the planet already connected to the Internet…and this number is growing fast.
  • E-commerce and e-marketing are just starting to make a mark in the industry
  • the future of e-commerce in the hospitality industry is guaranteed to be a bright one.
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    ARTICLE SUMMARY Introduction and evolution of Internet has revolutionized the way hotel operators and business in general approach daily activities and strategic planning. Internet is to modern business what electricity was to the industrial revolution. Internet has become a very important tool in generating revenues, lowering costs, increasing productivity, and increasing online visibility and therefore hotel and tourism operators need to utilize this tool to compete and be successful. The future of eMarketing in hospitality and tourism industries is bright and will serve the industry well for many years to come.
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    ARTICLE SUMMARY Introduction and evolution of Internet has revolutionized the way hotel operators and business in general approach daily activities and strategic planning. Internet is to modern business what electricity was to the industrial revolution. Internet has become a very important tool in generating revenues, lowering costs, increasing productivity, and increasing online visibility and therefore hotel and tourism operators need to utilize this tool to compete and be successful. The future of eMarketing in hospitality and tourism industries is bright and will serve the industry well for many years to come.
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    This article talks about e-marketing and how it is going to take over the industry. It mentions that the number of people on the interent is increasing and rapidly. E-marketing need to "create interesst, excitement and buy-ins at their hotels". Now with social media, e-marketing is becoming more accessible. "The level of emphasis and extent of experimentation varies greatly by hotel group and location, but growing importance, both for generating revenues, lower costs adn online visibility, is indisputable".
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    Are you a hotel eMarketer looking for ways to better communicate, educate and develop the role at your property/ies? This article explores some of the issues surrounding these efforts, complemented by a dose of perspective and a generous helping of best practices, all garnished, hopefully, by your own ideas and experiences. By Jitendra Jain
Qianlin Wang

Introduction to Property Management Systems | Information Vine - 0 views

  • The ideal property management system can help consolidate everything from task lists to accounting ledgers to communication records.
  • No matter what your industry, there are two important factors for deciding on the best software: capabilities and usability.
  • The best-selling property management systems are those with streamlined designs and intuitive interfaces.
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  • Costs are important, and they vary depending on whether you go for physical software or a web-based system, how long you intend to use the product, and how many units you’re operating.
  • And cloud technology is making this process more efficient than ever, ultimately improving the properties where we live, work and play.
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    A property management system is software used to automate the operations of a hotel. It is the hub of a property's operations processing reservations, check-ins and check-outs. It keeps track of how many rooms you have left to sell and at what rate. It handles front office accounting, marketing as well as interfacing to other systems such as phone, reservations, restaurant and pay-per-view movies. Web PMS offers all the features of a traditional PMS-including integrated accounting, GDS connectivity and multiple interfaces-as well as advantages unique to Cloud-based systems, such as remote accessibility, integrated Web and mobile reservations and automatic data back-up. It will be a better choice in the future.
Chi Zhang

What Are the Benefits of a POS System in a Restaurant? | eHow.com - 0 views

  • Point of sales systems in restaurants also eliminate, or at very least reduce, the rate of human error. Poor penmanship sometimes results in misinterpretations of handwritten orders.
  • When purchasing a POS system for a restaurant you will have the option to add a magnetic stripe reader to process credit cards.
  • One of the most popular benefits of a restaurant POS system among managers is generating detailed reports.
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  • A common profit reducing problem for many restaurant owners is theft.
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    POS system specializes in easy to use, fully customizable Point of Sale Systems and POS Software to meet the needs of almost any business environment. Especially in restaurant, the POS system could instead of battling other servers to get hand-written tickets to the kitchen; restaurant servers enter the information into the POS system, which sends it to the kitchen automatically for speedier, more convenient service. The convenience of the POS system may come at a price. If your computer system goes down and your staff has no training to process orders manually, or isn't used to doing so, you could lose a lot of money while waiting for the system to go back up--either because you have to close or because your staff makes too many mistakes. POS system records each and every transaction and can help to manage inventory and reduce shrinkage.
anonymous

protel App connects housekeeping staff with the front desk - 0 views

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    This article shows a new app: PROTEL HOUSEKEEPING for iPhones or Ipads, designed for the hotel industry, a great way to keep connection between the housekeeping staff and the frond desk. This app allows the housekeeping or janitors to introduce any change in the room, take pictures or new request from the guests to be show immediately to the front office. This app seems to be very efficient because it save time for both departments and no matter if some areas of the hotel does not have WLAN, the app keeps running and saves the info; once the device get connected with the WLAN, all the information introduced outside the connection will be automatically synchronized, keeping a real time interaction between front office and the housekeeping staff. In my opinion With this software installed in a hotel, the departments can safe time and can make the work easiest, for instance the daily reports that some hotels are use to apply, wont be a problem any more they will be automatically generated with this app as the employee is introducing every change, request, even photos, in real time, instead to reported to the manager, then send someone again to take the picture or introduce the issue in the system, what usually take more time, will also allow to assigned a room to a guest faster than with other methods.
Krystal Jost

Santa Ana Star Casino Installs InvoTech Uniform System to Eliminate Losses, Reduce Purh... - 1 views

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    This article focuses on how the Santa Ana Star Casino utilized technology and software installations to manage their uniform inventory and tracking procedures. The Santa Ana Star Casino has a staff of 500 employees, and utilizes an inventory of over 9,000 uniforms. Having such an abundance of uniforms and employees, in order to prevent loss and reduce purchases, the InvoTech Uniform System allows the company to properly and efficiently track which employee has checked out which uniforms and how many, so that they can assess which uniforms, sizes, and par stock is on hand at the time. According to an employee from Santa Ana Star Casino regarding the use of the InvoTech Uniform System, "We automatically track who each garment is assigned to. This streamlines accountability and helps cut replacement purchase costs." Santa Ana Star Casino created a uniform room around the concept of InvoTech, and utilizes a staff of three people to manage the uniform room, and has seen dramatic decreases in labor costs and losses due to uniforms going unaccounted for. The technology provided by this system allows the casino to automatically track who each uniform is assigned to, and maintains records for each employee. According to the vice president of InvoTech Systems, "Most businesses that install InvoTech's Uniform System realize at least a 20 percent reduction in labor costs. Clients also report they have 100-percent protection against non-theft related losses because of the system's comprehensive tracking of each uniform article." I feel that this system is only a glimpse into our future - the future of technology changing the way operations in hospitality establishments are currently running. Eventually systems similar to the one in this article will be implemented in all aspects of the industry, replacing the need for excessive staff members and high payroll costs. Technology and software such as this not only decreases payroll costs, and reduces operating cost
olaya5

InterContinental Hotel Riyadh Shifts to Sky Bayan Human Resources Management System to ... - 0 views

  • InterContinental Hotel Riyadh was looking for a solution that meets their Human Resources, time keeping, and payroll advanced requirements
  • The HR Department at the hotel needed a paperless online workflow working environment with employee self-service private operations based on online vacation balances that are being updated at all times with retroactive increase calculations that would be handled automatically by a professional Human Resources Management System
  • InterContinental Hotel Riyadh was looking for a software vendor that provides continuous technical support and ongoing customer-focused development for their ever-emerging software needs and requirements.
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  • Automatic alerts in Bayan have been activated at InterContinental Hotel Riyadh to help the HR Management to be more proactive and swift in carrying out HR tasks ahead of their due time.
  • Sky Software was open to all of InterContinental Hotel Riyadh's development requirements
  • a result, more than 60 major change requests were developed, tested, and released to be included in Bayan. Those special development changes included 30 major change requests that are specific to the local and regional HR regulations and legal needs of the hospitality sector.
  • Training history is now maintained by Bayan Training Management System
  • During the project's implementation period, InterContinental Hotel Riyadh was able to successfully close the first two payroll months using Bayan with high satisfaction levels
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    This article is about the InterContinental Hotel needs for a Human Resources management system that allows them to optimize the human resources department operations. A system that allows managing reports and analysis of employees information, payrolls, resume, calculations, and other. The hotel chain InterContinental looked for software vendors that provide their needs and Sky Bayan was the software they tried and ended up working with successful results.
Xueling Wang

Bartech and INNCOM Partner to Provide Hotels With Intelligent Room Controls for Automat... - 0 views

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    This article mainly talked about a new room control system that controls in-room minibars along with various other technologies, in order to maximize operations and minimize costs. The system reports on room occupancy, network connectivity and equipment run-time, which helps in a property's preventative maintenance processes, as well as tracking the energy savings being achieved. Additionally, it communicates with other hotel server-based systems, such as the property-management system, building-automation systems, central electronic-locking systems and work order systems.
Chi Zhang

Hotel and Restaurant Times Magazine - Featured Article 2 - Feb/March - 0 views

  • Not only has the web radically transformed the ways in which consumers research, plan and book travel, but it also provides tourism businesses with many tangible benefits when running their business
  • Not only has the web radically transformed the ways in which consumers research, plan and book travel, but it also provides tourism businesses with many tangible benefits when running their busines
  • • Giving them a wider worldwide profile and the capacity to respond more flexibly to changes in the market
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  • Online marketing is fast becoming a key focus for businesses as it provides them with access to larger potential markets 24/7, and a more personalised online profile e-Business.
  • Not only does it open up a cost effective marketing avenue for tourism businesses, but it also helps small and medium businesses compete with larger companies in the same sector.
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    E business is a kind of new and advanced business method, providing more trade opportunity for firms and more convenient service for consumers. In recent years, with developing of the computer technology, and along with the prosperity of e business in worldwide, to win over more and more customers, hotel industry makes a huge revolution. Not only large chains but also the motels are able to provide online bookings from their own website. The system could automatically check and charge deposits on credit cards without any hotel staff intervention. Hence, more and more guests are active Internet users, a great majority of them already have purchased travel online. The reservation clerk could work 24 hours/7 days a week and never get in sick. The guest could make entire reservation easily and quickly. For hotel, work efficiency has improved and cost of labor has reduced.
Diya ZHAO

Top 3 [+1] Favorite Guest Technologies From HITEC 2012 - HFTP Connect - 1 views

  • Hotel room check-in and access via smart phone
    • Diya ZHAO
       
      Checking in via smart phone allow customers to go straight to their rooms, avoid waiting time.
  • iRiS Software Systems has a Guest Valet concierge application for both tablets and smart phones. The sommelier, bar and menu applications allow guests to order from a visually stimulating tablet-based menu.
    • Diya ZHAO
       
      Digital concierge allow customers read and order the menu directly without relying on the server.
  • GlobalVCard – GlobalVCard allows you to make secure online payments with a single or multi-use unique credit card number. You create the “card” virtually and a digital image of the card on your smart phone is presented for payment.
    • Diya ZHAO
       
      paperless payment is really efficient way to pay, it saves time for customers 
    • Diya ZHAO
       
      I have to say that the use of technology in hospitality industry has become more and more popular. These Top 3 favorite guest technologies have been widely used in all over the world. They have brought very efficient ways for hospitality industry which save money for hotels and customers. At the same time they are very convenient and simple in application. For example Hotel room check in via smart phone, when customers arrive on the property they automatically checked in. So they can go straight to their room and unlock the door with individual security access, which is easy and efficient for customers.
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  • Yikes Mobile Travel App – Yikes syncs all your reservations booked on multiple sites. 
  • The Express Key kiosk scans your check-in confirmation bar code from your smart phone or paper receipt and issues the card keys.
  • Digital concierge and dining menus
  • Paperless/plasticless payment
  • PMoney – With PMoney, you register your credit cards on a secure web site.
Yujia Xie

Sabre Hospitality Solutions and Passkey join forces - 0 views

  • “This new connectivity is great for our customers and for Sabre Hospitality Solutions. The ability to upload GroupMAX reservations automatically into a hotel’s Property Management System (PMS) reduces their work load significantly,” said Kristie Goshow, vice president of marketing for Sabre Hospitality Solutions.  “It also provides real-time reporting and tracking of room blocks and inventory, giving our customers the ability to maximize revenue.”
  • The integration is based on industry standard OpenTravel XML specifications and allows reservations to be communicated directly and securely to hotels’ property management systems in compliance with PCI standards and without the need to re-key or even import rooming lists.  Details included are all of the guest information, additional names, and guarantee/credit card details.  GroupMAX is automatically updated with the actual hotel confirmation number which ensures the reservation is fully confirmed. This automated process allows event organizers to leave blocks open longer to maximize attendance.  Hotels will also benefit from the ability to yield rates after cutoff, allowing last minute bookings closer to the actual event date.
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    As this article mentioned, Sabre Hospitality Solutions and Passkey announced their new cooperation. This new program allows you to book passed from Passkey's GroupMAX platform to the hotel's PMS via Sabre's CRS. The action can benefit many aspects, such as hotels, meeting planners and event attendees around the world. It can track inventory and maximize the revenue better. In my opinion, it can be more convenient for the customers, especially meeting planners. By making use of GroupMAX technology, it increases not only their efficiency for hotels, but also their revenue.
Marcos Oliveira

Mobile Restaurant POS Technology Helps Payment Flexibility - QSR magazine - 0 views

  • With smartphones getting smarter, smaller, and speedier all the time, concurrent advances in mobile point-of-sale technology are presenting restaurants with the opportunity to make their POS systems mobile.
  • There are now numerous POS platforms that leverage the iPhone and other mobile devices, including Android-powered smartphones and tablet computers like the iPad, so that restaurants can process payments in the field with a credit-card reader
  • Traditional POS has been very regimented and costly, but mobile is very adaptable, not only in terms of payment but in terms of marketing tools from an ever-growing number of third parties.”
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  • While mobile POS is often touted as a boon to full-service restaurants—it can allow customers to pay at the table through a credit-card reader attached to a mounted iPad, for example, and waiters can log orders on a smartphone that zip back to the kitchen at 4G speed—the technology also has service-oriented benefits for quick serves
  • Beyond mobile POS’s value as a portable cash register is its potential as a conduit for invaluable consumer insight. Whereas restaurants are able to glean very little personalized information from credit-card transactions, they can learn a lot when customers use the mobile payment apps or opt in for an array of alerts and updates via their smartphones.
  • The mobile POS … allows us to capture valuable data that gives us a better idea of our customers’ spending and buying habits
  • mobile POS platform called Sage Payment Solutions for processing credit cards
  • Smartphones open up very exciting opportunities when it comes to business-consumer communication
  • As mobile POS technology evolves, an operator will be able to send coupons to opted-in customers’ phones based on their shopping habits or geographic location.
  • the potential of mobile POS far outweighs the peril. The technology is in its infancy, and new developments are on the horizon. These include near-field communication, which allows smartphones to share data with other devices that are in close physical proximity, and EMV cards, which have microchips that allow them to interface with mobile phones.
  • “mobile technology is in the first inning
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    With smartphones evlving and getting smarter, smaller and speedier it is allowing for advances in mobile point-of-sale technology especially in the restaurant industr. There are now numerous POS platforms that support both iPhone as well as android. Tablets and iPads are also supported so that restaurants can process payments in the field with a credit card reader. Traditionally POS have been very costly and structured; now with mobile technology the flexibility is convenient, fast and user friendly. New applications allow restaurants to store customer spending patterns without retaining their personal credit card information. the use of smartphones also opens up very exciting opportunities when it comes to business-consumer communication. Restaurants can send text messages containg discounted coupons to their establishments. The key is to not over do it as customers may become annoyed with too many text messages. This article delat mainly with the restaurant industry but did mention the evolution of technological advances with the use of smart phones. Form personal experience I have used my iphone and ipad to conduct credit card transactions utilzing squareD which provides free of charge a mobile credit card swiper that is connected to the microphone port of either the iphone or Ipad. there is not monthly contract or fee. The only charge is 2.5% per settled credit card transaction and the amount is automatically deducted from the batched amount and within 1-2 business days the funds are deposited directly into ones checking/savings account. This is convenient, fast, and easy. I have been able to secure payment right on the spot instead of either handling cash which is always a ahzard or the risk of accepting checks. the use of smartphones and tbalets have revolutionozed the way business is being conducted making it fast, easy, and convenient to both cutomer and busoness owner alike.
Ling Xiang

Features of Point of Sale (POS) System - 0 views

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    * It's ease of use: look for software with a user-friendly graphical interface. And you can have entry of sales information. Most systems allow you to enter inventory codes either manually or automatically via a bar-code scanner. Once the inventory code is entered, the systems call up the standard or sales price, compute the price at multiple quantities and provide a running total. Many systems make it easy to enter sales manually when needed by letting you search for inventory codes based on a partial merchandise number, description manufacturing code or vendor. Updating product information: Once a sale is entered, these systems automatically update inventory and accounts receivable records.
Ryan Jove

Innovations in Hospitality: Hotel Technology, Restaurant Text Message Marketing, Mobile... - 1 views

  • Innovations in Hospitality: Hotel Technology, Restaurant Text Message Marketing, Mobile Services
  • A hotel’s primary reason in investing in technology is to boost revenues, increase guest satisfaction and improve operating efficiencies.
  • Restaurants marketing through text messaging offer competitive advantages on the mobile channel most used by guests: text messaging.
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  • Guest can make reservations, search for nearby restaurants, be informed of important events in the hotel and also they can use it to purchase via the help of m-commerce solutions.
  • Surveys say the business traveler is more interested in mobile services offered by hotels when it comes to guest check-in and check-out.
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    Restaurant Message Marketing is growing extremely quickly.  It is increasing revenues for restaurants.  By opting-in, clients can receive coupons from the restaurants automatically.  With the added use in smartphone technology, this is a e-marketing strategy that many hospitality firms will look to implore in the near future.
Siyu Ma

Top 11 accounting technology productivity features - 0 views

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    This article is talked about top 11 productivity features in accounting software that can multiply revenue for hotels. 1. Accounting software that grows with you. The ability of accounting software to grow with your practice, known as software scalability, makes this possible. As a practice grows, multiple operating systems may be in use within the firm. 2. The option to operate in heads-down data entry or a mouse-driven mode. 3. Import and Export transactions from QuickBooks and other software. 4. Integration with tax preparation software. The ability to integrate with multiple vendors' tax preparation software means having the flexibility and capability to shift from one vendor's tax software to another, or work with multiple programs on a client-by-client basis. 5. Direct import of bank-cleared transactions. 6. General ledger auto-fill and auto-populate features. These features improve accuracy and significantly reduce typing keystrokes for the bookkeeper. 7. Customizable reports. The best accounting software products allow custom report criteria to be set. Accounting software customizable reports should also support multi-level consolidations. 8. Reporting flexibility. 9. Direct delivery of reports in real time. Reports that are generated and automatically delivered in real time [via e-mail] ensure uniformity and eliminate human error, such as developing reports that are not needed. 10. The ability to automate processes whenever you need or want them to be automated. It also is very important to be able to run a report (such as a trial balance) across some grouping of your clients, instead of having to go in to each client to tell the software you want to print the report, which can save an accountant what could be days of administrative work. 11. Cloud friendly. The cloud will allow you to take advantage of significant productivity multipliers and make you a leader in client/prospect mindset perception. Be sure that your software provider is
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    Demand the top 11 productivity features in your accounting software and give your practice the opportunity to grow and multiply revenue. Accounting software that grows with you. Whether you serve the basic accounting needs of 25 clients or the highly complex needs of thousands, there is peace of mind in knowing your accounting software will grow with your business for decades into the future. The option to operate in heads-down data entry or a mouse-driven mode. Highly productive software will allow you to work in a heads-down data entry mode or in a drop-down mouse-driven mode. Import and Export transactions from QuickBooks and other software. Having your accounting software integrate well with mass market client-oriented accounting programs like QuickBooks is critical to productivity. The ability to automate processes whenever you need or want them to be automated. A key to productivity and getting it right in an accounting practice is having accounting software that will require only one step to run a predefined series of reports on one or multiple clients, with the option of automatically e-mailing of the reports to the client.
Mariana Sales de Jesus

Three Must Have Elements: Restaurant Accounting Software | The ClockWork Accounting School - 0 views

  • There are three elements that an owner should and must always take into mind when starting a restaurant and these are food, people, and systems.
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    The article attached makes reference to the importance of having an accounting system to sucessfully run a restaurant. The author mentions that there are three important key factors. The first one is obviously the quality and presentation of food which will be the revenue generating asset. The second will be the people who will be working at the restaurant. The people will ensure customers are satisfied and return time and time again. Some accounting systems have the capibility to control payroll allowing managers to print reports and better control hours. The third point is the importance of having an accounting system. Many managers rely on the accounting system to collect information and reports about the business including hisory. Several accounting records will be done automatically. Many systems will allow to control inventory as well. Hopefully, more managers in the industry will understand the importance of analyzing this type of data.
Rohit Mudgal

Are we really improving technology for hospitality with only IT for ordering service? W... - 1 views

I have few questions in my mind. I would feel happy if someone can answer them since i dont know any experienced professional in hospitality Technology. My email id is rohit.mozotek@gmail.com 1) H...

Technology hotel hospitality solution Business tech

started by Rohit Mudgal on 23 Oct 12 no follow-up yet
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