New Multi-Touch Hospitality Application - 1 views
-
The SensyTouch multi-touch hospitality application adds elegance and convenience to any resort’s guest services department. Designed to complement the traditional guest services desk, this new application provides 24/7 access to information regarding local attractions, restaurants, resort amenities, and other hotel specific features. Located in a resort lobby or strategically placed throughout a hotel, this application allows guests to quickly access the resort services as well as local entertainment.
-
From the point of arrival to the express checkout, SensyTouch’s hospitality application provides the convenience, efficiency, and professionalism that guests expect during their stay.
-
SensyTouch's newest technology may be a solution to eliminating traffic at the front desk as well as a tool managers could utilize to improve their guest services ratings. As we know, the front desk experience could be very frustrating at times, especially when encountering overcrowdedness and facing long periods of waiting time upon arrival. SensyTouch's multi-touch software application provides guests with the ability of fully managing their hotel stay experience at their own convenience - including a speedy check in and express check out process. In addition, the application includes features such as hotel amenities, local attractions, entertainment as well as other information that guests would normally obtain from the front desk agents. In all honesty, I believe this tool could be a great addition to any large hotel's guest services department. Guests tend to bombard the front desk with miniscule matters and this multi-touch application could be the perfect solution to reducing the number of those inquiries as well as allowing agents to concentrate on escalated issues and matters that demand greater attention.