Global Self-service Kiosk Market 2016-2020 - Tablet Computers Replacing Self-Service Ki... - 0 views
A Global Think Tank Unveils Its Concepts for Hotel Technologies of the Future | - 0 views
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This article is about a futuristic hotel concept, which combats automatic reset that flexible space and mechanical services, sense and satisfies suite that senses the condition of the guests and provides enough assistance to guests and uses advanced technologies in-room control. Then the rebuildable buildings are ably reused to sustain the business and as restorative resorts that offer renewable energy and service to the guests. The augmented reality-based property that flexible in giving an excellent view to the community based on AR tech. Lastly, the energy center distributes energy to the community, engaging the communities around and supporting the supply chain in multiple ways.
Overcoming Resistance to Innovation in the Hotel Industry - 0 views
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one in every two respondents said they want smart hotel rooms that automatically adapt to personal preferences by 2030
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One of the biggest disruptions to the hotel market has been the introduction of a credible rival. Airbnb
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The digital experience—ordering room service through in-room tablets such as SuitePads, centralized in-room controls, the use of big data to provide personalized services, and potentially much more—is something that will make prospective guests choose the hotel experience over the Airbnb experience.
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In this article, it is described why hotels are not as open to new innovative technology. Although they are now competing with companies like Airbnb, hotels still have a hard time adapting to new technology as they may need to change their infrastructure, or it cost too much to obtain. Overall, this article makes it clear that in order for hotels to compete in this new competitive market, they will need to continuously keep up with new forms of technology to stand a chance.
What Hoteliers Want from Their PMS in 2021; Top Features Requested by Hoteliers as They... - 0 views
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current property-management systems do not have the breadth of features or the contactless tools needed to support returning guests along their journeys.
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current property-management systems do not have the breadth of features or the contactless tools needed to support returning guests along their journeys.
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run multiple outlets from a single solution with one database.
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Since the Pandemic hit Hoteliers realized that their PMS could be giving them more and making their operations easier. They have been asking since that their PMS should be able to run multiple outlets from one single data base, to give employees the ability to work in different departments without having to learn how to work different systems, have a PMS with the options of flexible deployment, having a PMS that works in multi-properties, has one client profile across all properties, provides elearning and built in tutorials for employees to use at their own pace, even at home and lastly for PMS to provide 24/7/365 customer service. These are all changes that hoteliers are asking from PMS companies to develop and i think would be ideal to ease and help hotel operations. PMS should be more developed and should be able to keep up to pace and speed of the ever evolving technology.
5 Advantages Of A Global Distribution System (GDS) - STAAH Blog - 0 views
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Highlights: -Reach Market Segments Globally -The GDS can help hotel managers uncover new market segments to promote their products. -More revenue -Growth opportunities -more agents are realizing that this is the best way to easily connect with hotel properties from around the world. -Instant updates -The agents have access to live rates and availability, and they can easily book rooms for their clients. -Grow The Lucrative Corporate Segment -GDS is an important mix of larger properties' distribution channels. -Saves time and will lead to greater exposure
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This article talks about the advantages of hospitality companies involving in Global Distribution Systems (GDS). One of the obvious advantages is that the GDS will be able to help hospitality companies reach their market segments globally, which will lead to more revenue and growth opportunities. The GDS also gives travel agents instant updates, as they will have access to live rates and availabilities. As so, it will increase satisfaction of their clients. Furthermore, the GDS will help travel agencies and travelers save time, as the GDS tends to "bundle everything together." The GDS will likely be more useful for non-seasonal travelers, as booking everything a la carte might be a hassle for them.
What Hoteliers Need to Know About Cloud-Based Technology and PMS | By Warren Dehan - 0 views
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stro
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Hotels are turning to technology to improve efficiency at a time when they are short staffed, but technology alone can’t improve operations or help boost revenue without a clear plan and measured research into the technology solution that actually meets their needs.
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increase mobility property wide and better manage operations,
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This article prvoides four truths that any property considering switching to a web-based cloud PMS system should consider. The first truth, integration is complex, delves into ensuring that one checks if the things supported within the new PMS satisfy the needs the property has. Secondly, training is necessary. Any switch to a new system requires extensive training so that the staff does not flounder. The third truth, data does not take care of itself, is reminding hoteliers that it is still their responsibility to protect their consumers' data and remain PCI compliant. Lastly, cloud-based tech does not solve everything. Hoteliers should be sure they know what they are getting and if it is necessary for their property. The president and co-owner of Maestro PMS, a web-based cloud PMS system wrote this article which is fascinating.
How the Cloud is Changing the Hospitality Industry? - CloudTern Solutions - 0 views
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hospitality industry revenues are increasing at a rapid pace.
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‘Mobility solutions’ is a key aspect of cloud services. This is what the hospitality industry needs the most as its target audience comes from different parts of the globe.
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Regardless of the size and nature of the traffic, hotel and resort management can seamlessly scale operations on-demand and only pay for the resource used.
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The cloud has made hotel operations run smooth and seamless. Cloud computing has made hotels be able to reach their customers all around the world with their rates and information. it has given hotels the opportunity to scale up or down depending on the online traffic they experience in certain seasons. It has facilitated hotels to provide customers with a unique and customer experience by sharing their preferences across different properties using the cloud. It has helped reduce costs and simplify IT.
The Digital Menu and the Restaurant Industry - 0 views
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Benefits of Having a Digital Menu Card
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Reduced Workforce
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Cheaper:
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This Article is about the ditial menu and the restaurant that benefits to have the ditigtal menu, which reduced workforce for the company and cheaper to have one compare the phsical menu. At the same time the restaurant could enhance their efficiency. The types of the digital menu are tablets, AR, interactive tables, are common opitions to the restaurant in order to upgrade their menu. In general, the the dital menu could help different type and levels of restaurants to enhancing their technological innovation in order to improve their services.
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The digital menu seems having a lot of benefits for the restaurants. This menu is practical during the COVID-19 pandemic, when in person interactions are forced to be kept at minimal. However, I would expect more in person interactions at an upscale restaurant because I am paying more.
What is RFID Technology? (+Use Cases in the Hotel Industry) - 2 views
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It’s no surprise that hospitality businesses want to take advantage of RFID technology too, especially when it offers speed, security, and a high-tech touch.
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Seeing an opportunity to meet all of these objectives, Coachella Valley Music & Arts Festival rolled out an RFID wristband solution that allows faster entry into the festival and eliminates the risk of counterfeiting.
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Coachella took the RFID wristband one step further than smart cards by placing the chips on wristbands, issuing RFID chips with unique identifiers to festival-goers. Instead of security scrutinizing every paper ticket upon entry, attendees simply scan their wristbands at RFID readers at the festival entrances to gain access, allowing them to get to their favorite stages faster.
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One of the most popular use cases for RFID technology is guestroom entry. Compared to a traditional keycard, RFID-equipped cards offer hoteliers more control over security. Front desk staff can activate and deactivate cards remotely and review logs to see where and when a card was used.
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Radio Frequency Identification or RFID continues to appeal to leaders in the hospitality industry as it allows for so many opportunities. RFID is a cost-effective technology. It utilizes radio waves to send signals from a chip to a receiver somewhere. Due to the COVID-19 pandemic, RFID technology usage has increased because of the consumers' desire to have contactless options. This article provides quite a few great examples of RFID technology in the industry. It mentions Disney and Coachella as they have switched to using RFID wristbands. Hotels, as mentioned in this article, can use RFID technology for a multitude of things. Some examples include: for door locks, on-site payments, controlled amenity access, inventory management, and theft prevention.
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The RFID is a very interesting and powerful system. Many industries have been using such system for a long period of time. In the aviation industry, the RFID helps to track and sort checked baggage at the airport by reading several inlays at one. Airlines that use such system has a higher customer satisfaction rate.
5 Ways 5G Will Transform the Hospitality Industry - 0 views
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5G can enable operators to revolutionize their offerings with cutting edge in-room and cross-facility services.
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Enhanced smart room technology means that room temperature, lights, shades, TV, and other in-room amenities can be totally unified and effortlessly controllable through guests’ mobile apps.
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The technologies come with a 5G network that could increase guests' convenience in engaging with the properties' facilities to maintain an efficient service system. Second, the personalization of the services could be flexible since the connection with the AI and VR computer systems. Third, the development in using new techs will be booming through the 5G network. Then, the event and conferences will be more resilient in the hotel and have stable connections with people remotely. Lastly, the hotel operation will be efficient and sustainable with the support of the 5G network.
The augmented reality game is afoot at Moxy Hotels: Travel Weekly Asia - 1 views
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The hospitality brand under Marriott Bonvoy’s portfolio has introduced an augmented reality experience for guests staying between 12 July to 31 December.
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this experience starts off prior to guests even arriving at the hotel. Guests will be invited to scan a QR code with their mobile phones where a digital platform will launch for them to customise the skin tone, hairstyle, facial features, clothes and even accessories for their own avatar.
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The “live in the moment” concept
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How Augmented Reality Technology is Shaping the Hotel Industry | - 1 views
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Highlights: -It allows hotels and other related businesses to enhance the physical environment they are selling (i.e. their hotel and its rooms), or enhance the experience of exploring the surrounding area. -Augmented reality technology can make a lot of this information readily available to customers at all times of the day, improving their entire experience. -Interactive Hotel Rooms. -Beacon Technology -Augmented hotel environment -Augmented Reality is a great example of how engineers/workers can use these tools and incorporate them with an EAM CMMS solution.
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Summary of article: This article talks about how augmented reality technology is leading in the hospitality industry. The augmented reality helps the hospitality industry to enhance the physical environment they are selling, or enhance the experience of exploring the surrounding area. For example, guests will be able to have a "feel" before arriving to the property and the destination. Some examples of augmented reality are interactive hotel rooms, beacon technology, and augmented hotel environment. These systems are able to linked with the PMS and POS in order to enhance the experience of the guests.
How AR/VR Enriching Hospitality Industry and Where does it Fit? - 0 views
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Although the use of artificial intelligence within the hotel industry is still in its relative infancy, it already has numerous practical applications, some of which are outlined in more detail below:
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artificial intelligence and the potential for this technology to grow is enormous. Already, it is able to deal with basic customer-facing situations.
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The best example of this so far has been an AI robot called ‘Connie’, adopted by Hilton.
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This article was about the AR and VR enhance hospitality. First, the AI service robot called connie is used by Hilton corporation. The chatbots and messaging system help the hotels to provide adequate service to the guests. Second, the data analysis has a significant impact on the hospitality industry; enhancement and improvement of the services need good analysis ways to help the management team enhance their business strategies and planning. Third, VR in the hospitality industry could help the guests to preview and review the property and help them get to know the facilities deeply so that they could have more choices during their stay. Also, this way, the potential consumers could discover the services and marketing packages through AR and VR experiences. Lastly, the activities that the hotels can be more resilient and diversified.
https://www.getwebee.com/en/resources/latest-news-from-webee-and-hotel-industry/using-t... - 0 views
This article argues that for hotels to be competitive and relevant in todays evolving market, they must offer a more individualized guest experience. They discuss how the pandemic accelerated the u...
Leading Through Disruption in Hospitality - 2 views
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Ninety per cent of all the data created by mankind … has been created in the last two years
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Virtual reality (VR) also allows users to get 360-degree views of a hotel’s facilities
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HotelTonight. This platform targets people seeking to make last-minute hotel bookings and helps participating hotels maximize their occupancy rates
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This article dives into the ways that technological innovation is disrupting the hotel industry. Hoteliers are struggling to keep up with guest needs and demands. Technological innovations, while a necessity, can never replace human touch. This rapid change represents a challenge and opportunity for the industry to overcome.
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This article explains the technological advances in the hospitality industry and how this has been attributed to being a crutch for the industry and/or a burden. With the utilization of technological software such as kiosks, automated checks in's, and mobile ordering, the hospitality industry has had a disruption in the product that they are offering. The article also undergoes the understanding of taking the implementation of technology and the human interaction and combining them to work cohesively in the hospitality industry. Understanding that it is a balance that both must intertwine in order to find success in hospitality.
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In this article, all the incredible sides of innovative technology within the hospitality and tourism industry are highlighted and discussed. Along with the discussion of what some of the newest technology is, it touches on how it positively and negatively affects the industry. For example, the article talks about how the average person is so much more willing to go about self-service check-ins and hotels and airports, as well as ordering from a kiosk at a restaurant. From this, while it can be super convenient for the customer, it can also cause extreme damage to the business. Because so much of the industry has transformed to just being at the will of your fingertips, it leaves customers forgetting that not everything comes with instant gratification. "Long queues to check in at the hotel become unacceptable; unresponsive or slow room service lead to negative hotel comments on TripAdvisor; and some expect 24 hours' housekeeping even in a budget hotel", a quote from the article reads. The article also talks about how while there can be many negatives, there are equally as many rewarding positives. For example, "Due to the large numbers of internet users, including mobile, online review platforms, attract lots of traffic which, in turn, means plenty of business potential for the online travel agencies (OTAs) in particular". One of the main points in the article talks about how even though many hospitality jobs are being taken over by computers and AI, the one thing a robot will never be able to grasp and give is human interaction. "A machine can cook dishes exactly to order, but it cannot experience how the guest feels; a robot might be able to deliver a pot of hot water to a hotel room, but it is unable to tell whether the guest is feeling unwell; an advanced voice control system could make it easier to order room service, but it cannot tell whether the guest enjoys the meal". In conclusion, while there are indeed many disruptive changes that have bee
Leading Through Disruption in Hospitality - 0 views
https://hospitalityinsights.ehl.edu/leading-through-disruption-hospitality Over the past ten years, the hospitality sector has experienced fast change. New technology, online marketplaces, and mar...
9 Hotel and Travel Trends that will define will 2023 - 0 views
This article is looking at the technology trends that will affect hotel and travel for 2023. Hotel chains are definitely looking at technology to revolutionize the way people travel, and that inclu...
Future of Hospitality with Artificial Intelligence. - Artificial Intelligence + - 0 views
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hospitality industry has been among the industry’s hit hardest by the coronavirus pandemic over the past two years
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AI is the future of hospitality
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The researchers foresee a 10% compound annual growth rate (CAGR) over the course of their forecast period from 2021 to 2026.
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This article addresses the future of AI in hospitality. It starts by addressing COVID 19 and how this affected AI in the hotel industry. They then go on to talk about all the benefits that AI can bring. One thing I learned form this article that i didn't know was that housekeeping has the highest rate of injury in the hospitality industry. I was shocked to learn this.
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