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the justice system continues to be slow to understand the link between online harassment and real-life violence

In order to increase public safety this decade, it is imperative that police — and everyone else — become more familiar with the kinds of communities that engender toxic, militant systems of harassment, and the online and offline spaces where these communities exist. Increasingly, that means understanding social media’s dark corners, and the types of extremism they can foster.

Businesses have to learn when online outrage is manufactured

There’s a difference between organic outrage that arises because an employee actually does something outrageous, and invented outrage that’s an excuse to harass someone whom a group has already decided to target for unrelated reasons — for instance, because an employee is a feminist. A responsible business would ideally figure out which type of outrage is occurring before it punished a client or employee who was just doing their job.

Social media platforms didn’t learn how to shut down disingenuous conversations over ethics and free speech before they started to tear their cultures apart

Dedication to free speech over the appearance of bias is especially important within tech culture, where a commitment to protecting free speech is both a banner and an excuse for large corporations to justify their approach to content moderation — or lack thereof.

Reddit’s free-speech-friendly moderation stance resulted in the platform tacitly supporting pro-Gamergate subforums like r/KotakuInAction, which became a major contributor to Reddit’s growing alt-right community. Twitter rolled out a litany of moderation tools in the wake of Gamergate, intended to allow harassment targets to perpetually block, mute, and police their own harassers — without actually effectively making the site unwelcome for the harassers themselves. And YouTube and Facebook, with their algorithmic amplification of hateful and extreme content, made no effort to recognize the violence and misogyny behind pro-Gamergate content, or police them accordingly.

All of these platforms are wrestling with problems that seem to have grown beyond their control; it’s arguable that if they had reacted more swiftly to slow the growth of the internet’s most toxic and misogynistic communities back when those communities, particularly Gamergate, were still nascent, they could have prevented headaches in the long run — and set an early standard for how to deal with ever-broadening issues of extremist content online.

Violence against women is a predictor of other kinds of violence. We need to acknowledge it.

Somehow, the idea that all of that sexism and anti-feminist anger could be recruited, harnessed, and channeled into a broader white supremacist movement failed to generate any real alarm, even well into 2016

many of the perpetrators of real-world violence are radicalized online first

It remains difficult for many to accept the throughline from online abuse to real-world violence against women, much less the fact that violence against women, online and off, is a predictor of other kinds of real-world violence

Politicians and the media must take online “ironic” racism and misogyny seriously

Gamergate masked its misogyny in a coating of shrill yelling that had most journalists in 2014 writing off the whole incident as “satirical” and immature “trolling,” and very few correctly predicting that Gamergate’s trolling was the future of politics

Gamergate was all about disguising a sincere wish for violence and upheaval by dressing it up in hyperbole and irony in order to confuse outsiders and make it all seem less serious.

Gamergate simultaneously masqueraded as legitimate concern about ethics that demanded audiences take it seriously, and as total trolling that demanded audiences dismiss it entirely. Both these claims served to obfuscate its real aim — misogyny, and, increasingly, racist white supremacy

The public’s failure to understand and accept that the alt-right’s misogyny, racism, and violent rhetoric is serious goes hand in hand with its failure to understand and accept that such rhetoric is identical to that of President Trump

deploying offensive behavior behind a guise of mock outrage, irony, trolling, and outright misrepresentation, in order to mask the sincere extremism behind the message.

many members of the media, politicians, and members of the public still struggle to accept that Trump’s rhetoric is having violent consequences, despite all evidence to the contrary.

The movement’s insistence that it was about one thing (ethics in journalism) when it was about something else (harassing women) provided a case study for how extremists would proceed to drive ideological fissures through the foundations of democracy: by building a toxic campaign of hate beneath a veneer of denial.

The brain is always changed by what it does.  That's how we learn, from infancy on, and that's how a baby born in New York has different cultural patterns of behavior, language, gesture, interaction, socialization, and attention than a baby born the same day in Beijing. That's as true for the historical moment into which we are born as it is for the geographical location.  Our attention is shaped by all we do, and reshaped by all we do.  That is what learning is.  The best we can do as educators is find ways to improve our institutions of learning to help our kids be prepared for their future--not for our past.

I didn't find the article nearly as stigmatizing and retrograde as I do the knee-jerk Don't Tread on Me reactions of everyone I've seen respond--most of which amount to foolish technolibertarian celebrations of the anonymous savior Technology (Cathy, you don't do that there, even if you also have nothing good to say about the NYT piece).If anything, the article showed that these kids (like all of us!) are profoundly distressed by today's media ecology. They seem to have a far more subtle perspective on things than most others. Frankly I'm a bit gobstopped that everyone hates this article so much. As for the old chestnut that "we need new education for the information age," it's worth pointing out that there was no formal, standardized education system before the industrial age. Compulsory education is a century old experiment. And yes, it ought to be discarded. But that's a frightening prospect for almost everyone, including those who advocate for it. I wonder how many of the intelligentsia who raise their fists and cry, "We need a different education system!" still partake of the old system for their own kids. We don't in my house, for what it's worth, and it's a huge pain in the ass.

Cathy -- I really appreciate the distinctions you make between the "the biology of attention" and "the sociology of change." And I agree that more complex and nuanced conversations about technology's relationship to attention, diverstion, focus, and immersion will be more productive (than either nostalgia or utopic futurism). For example, it seems like a strange oversight (in the NYT piece) to bemoan the ability of "kids these days" to focus, read immersively, or Pay Attention, yet report without comment that these same kids can edit video for hours on end -- creative, immersive work which, I would imagine, requires more than a little focus. It seems that perhaps the question is not whether we can still pay attention or focus, but what those diverse forms of immersion within different media (will) look like.

Technological advancements in warfare don't have a good track record in terms of unintended consequences

Nothing futurists predict ever comes true, but, by the time the time comes, everybody has forgotten they said it--and then they are free to say something else that never will come true but that everybody will have forgotten they said by the time the time come

Most of us will become poisoned troglodytes in a techno dystopia

Any engineer can make 'stuff' go faster, kill deader, sort quicker, fly higher, record sharper, destroy more completely, etc.. We have a surfeit of that kind of creativity. What we need is some kind of genius to create a society that treats each other with equality, justice, caring and cooperativeness. The concept of 'singularity' doesn't excite me nearly as much as the idea that sometime we might be able to move beyond the civilization level of a troop of chimpanzees. I'm hoping that genius comes before we manage to destroy what little civilization we have with all our neat "stuff"

There's a lot of abstraction in this article, which is a trend of what I have read of a number of various movements taking up the Singularity cause. This nebulous but optimistic prediction of an incomprehensibly advanced future, wherein through technology and science we achieve quasi-immortality, or absolute control of thought, omniscience, or transcendence from the human entirely

Welcome to the Frankenstein plot. This is a very common Hollywood plot, the idea of a manmade creation running amok. The concept that the author describes can also be described as an asymtotic curve on a graph where scientific achievement parallels time at first then gradually begins to go vertical until infinite scientific knowledge and invention occurs in an incredibly short time.

My attention span was never great, but modern technology has halved it, and halved it again, and again and again, down to an atomic level, and now there's nothing discernible left. Back in that room, bombarded by alerts and emails, repeatedly tapping search terms into Google Instant for no good reason, playing mindless pinball with words and images, tumbling down countless little attention-vortexes, plunging into one split-second coma after another, I began to feel I was neither in control nor 100% physically present. I wasn't using the computer. The computer was using me – to keep its keys warm.

I'm rationing my internet usage and training my mind muscles for the future. Because I can see where it's heading: a service called Google Assault that doesn't even bother to guess what you want, and simply hurls random words and sounds and images at you until you dribble all the fluid out of your body. And I know it'll kill me, unless I train my brain to withstand and ignore it. For me, the war against the machines has started in earnest.