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Gary Edwards

What Salesforce's acquisition of Quip means for enterprise software startups | TechCrunch - 0 views

  • So which startups are gunning to take Quip’s place? The answer is surprising: none. There are hundreds of task/project management apps and dozens of communication platforms, yet full productivity suites are few and far between.
  • Sure, there are solutions like OnlyOffice, Zoho Docs and Polaris Office, but these can hardly be considered startups. That last part is important because startups, with their fresh outlook and high risk tolerance, are the true drivers of innovation.
  • Meanwhile, enterprise giants will continue snapping up these enterprise software upstarts to bolster and innovate higher-performance offerings in an attempt to provide customers with a seamless, uninterrupted workflow.
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  • Enterprise software spending is on an upward trend, and is expected to reach $326 billion this year; meanwhile, startups and investors have taken notice. There are currently 1,425 active startups in the space — as listed by CrunchBase — and there’s been an influx of venture funding. According to PitchBook, venture funding of enterprise productivity startups has more than doubled, from $4.75 billion in 2012 to $11.46 billion last year. This year, these software startups have already raised $6.26 billion to date, and the median deal size is up 25 percent compared to 2015, reflecting current market demand and investor appetite. With investors hot on enterprise startups, the market will become more fragmented and saturated than ever before. End users are already inundated with dozens, if not hundreds, of similar software solutions, each which focus on filling one specific business need as effectively and efficiently as possible.
  • In an environment where the biggest technology leaders are looking to startups for new innovation and transformation, there will likely be a coming spike in M&A activity. A historical analysis of CrunchBase data reveals an ongoing trend: enterprise software startups are seven times more likely to get acquired than they are to shut down, while only 4 percent make it to an IPO.
  • Email, communication and collaboration Email clients and collaborative communication platforms are at the epicenter of modern workflows. For a software giant like Salesforce, whose core product (CRM) relies so heavily on email communications, startups in this segment are particularly attractive targets for an acquisition.
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    "A new player has entered the enterprise productivity race. For decades, Microsoft reigned as the market leader in enterprise productivity - until Google pushed into the space with Google Apps. Now, with the acquisition of Quip, Salesforce is joining Microsoft and Google in the race. The implications, however, extend far beyond productivity and CRM. Recent developments in enterprise software - including Oracle's acquisition of NetSuite, Microsoft's purchase of LinkedIn and Salesforce's acquisition of Demandware and Quip - point to a shift in the market. Enterprise software (not just productivity apps) can no longer be siloed applications bolted together with varying degrees of integration. Today's tools are expected to be cross-functional, with native integration, real-time collaboration and smart communication at their very core. Enterprise software giants across different verticals are moving in the direction of end-to-end solutions in an attempt to own more of the workflow - Salesforce's acquisition of Quip will only intensify the competition. For enterprise software startups, it's indicative of more mergers and acquisitions to come."
Gary Edwards

Why CIOs can't sell enterprise collaboration tools | CIO - 0 views

  • Enterprise collaboration is a dubious pursuit. You can almost sense its impending failure the minute it gets introduced to a workforce and becomes just another tool that employees are supposed to use.It doesn’t help when CIOs downplay the value of collaboration tools by simply procuring something that meets the lowest common denominator and enables them to check another item off their to-do list. More like this 6 IT leaders share tips to drive collaboration How Mobile, Social Tech Elevate Enterprise Collaboration CIOs Need to Snap Out of Complacency on IDG Answers How to retrieve data lost from Outlook address book after creating a shortcut? State of the CIO 2015 More than 500 top IT leaders responded to our online survey to help us gauge the state of the Read Now “There’s a lot of failures in enterprise collaboration, loosely termed, because people don’t really know what they’re aiming for so obviously they don’t hit it,” says Joel Confino, CEO and founder of the enterprise Q&A platform Haydle.
  • The promise of collaboration is to replace face-to-face communication, but if the implementation isn’t well-planned, it can’t become something extra that people have to do, Confino says. Collaboration also has to perform better than the incumbent, which is email for most people.
  • CIOs can’t merely launch a tool and tell employees to go forth and collaborate. The C suite needs to lead by example and use these new tools to accomplish meaningful business objectives.“The majority of these implementations are underperforming and plenty of them are just outright ghost towns,” says Confino.
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  • Why these tools are failing to supplant a technology as static as email is a question vexing the minds of countless IT managers. The reason for enterprise collaboration is still so hazy that relatively few CIOs agree on what challenges lie ahead.
  • CIOs and other IT decision makers face a host of challenges in their pursuit of enterprise collaboration, some of which are ingrained into the culture of their companies. Resistance to change is the obstacle facing CIOs at most companies and the reasons could include anything from workplace culture to perceived cost and complexity, says Scott McCool, group vice president of IT and CIO at Polycom.
  • One of the biggest challenges is determining how to implement enterprise collaboration in cross-functional manner, says John Abel, senior vice president of IT at Hitachi Data Systems,“Teams are pretty good at communicating within their own group but when it comes to integrating across departments silos tend to happen, which ultimately becomes problematic when each team needs to align on certain campaigns or key topics,” he says.NetScout’s CIO and Senior Vice President of Services Ken Boyd says the landscape of collaboration tools available today makes it difficult to pick the best ones for a specific workforce.
  • “Locating a collaboration tools provider that can offer the right balance for the needs of our enterprise users can be a significant challenge,” he says. There are many point solutions for voice, video, chat and document collaboration, but splicing together those solutions from multiple vendors isn’t always the most productive or cost -effective method.
  • “There is an atomic shift taking place in how the enterprise operates, and so the CIO and CIO's team must decide whether [on-]premises and cloud-based collaboration tools can and will address the needs of the enterprise users -- anytime, anywhere, and on any device -- plus smoothly work between business and consumer applications,” says Boyd.
  • CIOs must also navigate and please the different age groups, says Chris McKewon, founder and CEO of the managed services provider Xceptional Networks.
  • Millennials are more comfortable with video, short messaging and have embraced newer collaboration tools like Slack and HipChat while older execs are still trying to master WebEx and GoToMeeting, and unfortunately there’s no common ground, McKewon says.“CIOs need to shift their mindset, strategies and projects to be more inclusive and collaborative,” says Shamlan Siddiqi, vice president of architecture and application development at the systems integrator NTT Data.
  • The biggest challenges, according to Siddiqi, are organizational buy-in on major transformational decisions, employee adoption, sustainable engagement, security, content quality, standardization and tool selection.
  • Brian Pillar, IT manager at the software firm TechSmith, agrees that adoption is a major challenge. Enterprise collaboration tools rarely come cheap, so making sure the organization rallies around the new platform is key.Organizations will never realize their return on investment for collaboration until individuals or teams stop creating workarounds to avoid an enterprise collaboration tool altogether, says Pillar.
  • Ruven Gotz, director of collaboration services at the IT solutions vendor Avanade, says collaboration is about helping people work together to achieve more meaningful and impactful outcomes.As such, the biggest challenges lie in approaching collaboration with the right mindset, he says.“Technology is an amplifier of human touch and interaction. Its effectiveness in enabling collaboration is entirely dependent on achieving results with methods that make sense to the way people actually accomplish work,” says Gotz
  • “You really have to understand the true nature of the business results you seek to achieve,” says Gotz.If you can’t see the business result you seek to achieve, take the time to stop and find it. If you can’t rationalize a process that is simple to understand, don’t try to automate it, he says.“Understand what the tool imposes on the experience,” says Gotz. “Don’t let the tool bind natural human interaction.”
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    "Collaboration platforms offer the promise to eliminate unnecessary meetings, phone calls and other time-consuming interactions. However, to succeed those tools have to perform better than the incumbent, which for most people is still email."
Gary Edwards

Microsoft limits unlimited OneDrive for Business storage to priciest Office 365 enterpr... - 0 views

  • Microsoft yesterday announced that only the priciest enterprise Office 365 subscription plans will be eligible for an unlimited OneDrive for Business storage allotment.
  • "We ... recognize we are disappointing customers who expected unlimited storage across every Office 365 plan, and I want to apologize for not meeting your expectations," said Jeff Teper, Microsoft's top OneDrive executive, in a post to a company blog yesterday.
  • Previously, Microsoft had said that all Office 365 customers would have a never-ending supply of storage in OneDrive for Business, the service for commercial customers. As of Thursday, the firm's roadmap for the subscription service still states, "Moving forward, all Office 365 customers will get unlimited OneDrive storage at no additional cost [emphasis added."
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  • Microsoft significantly revised that on Wednesday. Only the most expensive Office 365 plans -- Enterprise E3, the to-be-retired Enterprise E4, and the new Enterprise E5 plans -- will offer unlimited storage if more than five users are on the plan. And then only in stages, with each increase requiring Microsoft's approval.
  • Office 365 Enterprise E3 lists at $20 per user per month (or $240 annually), while E5 -- which replaces E4, with the latter set to fall off the catalog by June 2016 -- runs $35 per user per month ($420 annually). Less expensive plans, including the $12.50 per user per month ($150 annually) Business Premium, will have a 1TB cap on OneDrive for Business.
  • Naturally, Microsoft would love if Business Essentials users upgraded to E3 to get, among other things, more OneDrive space, as the company would see a 60% revenue jump from those customers.
  • Microsoft has made other moves recently to boost revenue from Office, including a 59% price increase in the top-tier enterprise-grade plan.
  • Microsoft hasn't gotten around to changing the Office 365 roadmap, which continues to promise unlimited OneDrive and OneDrive for Business storage space.
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    " "We ... recognize we are disappointing customers who expected unlimited storage across every Office 365 plan, and I want to apologize for not meeting your expectations," said Jeff Teper, Microsoft's top OneDrive executive, in a post to a company blog yesterday. Previously, Microsoft had said that all Office 365 customers would have a never-ending supply of storage in OneDrive for Business, the service for commercial customers. As of Thursday, the firm's roadmap for the subscription service still states, "Moving forward, all Office 365 customers will get unlimited OneDrive storage at no additional cost [emphasis added." Microsoft significantly revised that on Wednesday. Only the most expensive Office 365 plans -- Enterprise E3, the to-be-retired Enterprise E4, and the new Enterprise E5 plans -- will offer unlimited storage if more than five users are on the plan. And then only in stages, with each increase requiring Microsoft's approval. Between now and March, Microsoft will increase the storage allowance for customers on those plans -- as well as the corresponding ones for government customers and education -- from the current 1TB to 5TB. After that, companies and organizations that want more will have to ask for it."
Gary Edwards

The suddenly exciting future of enterprise communications | TechCrunch - 0 views

  • Enterprise communications is not a sector that typically generates palpable excitement. In the enterprise, the plumbing is never as exciting as the fixtures, and people spend more time noticing what communications enables than how it’s delivered. It doesn’t help that enterprise communications is often dismissed as slow to innovate, given its high capital costs to deploy new infrastructure and natural monopolies. But this bias is now outdated, largely because software has taken the lead in an industry that was previously hardware-centric. And communications is one of very few markets where startups can claim their share of a trillion-dollar market. Companies like Slack, Fuze (formerly ThinkingPhones) and Twilio have carved out large and growing businesses in new categories to improve the way enterprises communicate. One of the main drivers for this shift is because communications is moving from one of the most closed tech ecosystems to one of the most open. In the era of telecom monopolies and copper wires, only a few trusted wizards actually knew how to build and maintain complicated systems that needed to deliver 99.999 percent uptime. As infrastructure has moved to data, faster networks and the cloud, it has become much easier not only to provide basic connectivity, but also to layer on additional services.
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    "Enterprise communications is not a sector that typically generates palpable excitement. In the enterprise, the plumbing is never as exciting as the fixtures, and people spend more time noticing what communications enables than how it's delivered. It doesn't help that enterprise communications is often dismissed as slow to innovate, given its high capital costs to deploy new infrastructure and natural monopolies. But this bias is now outdated, largely because software has taken the lead in an industry that was previously hardware-centric. And communications is one of very few markets where startups can claim their share of a trillion-dollar market. Companies like Slack, Fuze (formerly ThinkingPhones) and Twilio have carved out large and growing businesses in new categories to improve the way enterprises communicate. One of the main drivers for this shift is because communications is moving from one of the most closed tech ecosystems to one of the most open. In the era of telecom monopolies and copper wires, only a few trusted wizards actually knew how to build and maintain complicated systems that needed to deliver 99.999 percent uptime. As infrastructure has moved to data, faster networks and the cloud, it has become much easier not only to provide basic connectivity, but also to layer on additional services."
Gary Edwards

The Office 365 Story: Is Microsoft leading the way for Cloud Office Applications? - 0 views

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    "Shortly after the start of the millennium, Microsoft stated a goal to be the go-to enterprise platform for the data center. Many in the industry scoffed at the idea that Microsoft could dominate in a market traditionally led by Unix. Today, there are few enterprises that don't have a significant investment in Microsoft servers and infrastructure. Five years ago Microsoft launched Office 365 and, right now, we're seeing a parallel in their move to lead the cloud office application sector. Office and the enterprise applications that support Office 365-Exchange, SharePoint and Skype for Business - have become ubiquitous in the market. In July this year, it was reported that Office 365 is used daily by over 70 million enterprise users. However, Microsoft hasn't achieved this success without challenges. In 2013, many industry pundits saw Google Apps for Enterprise as the heir apparent for cloud and productivity, but things have changed significantly in the last three years. Under Satya Nadella's leadership, Microsoft has rebranded to support its 'mobile-first, cloud- first' go-to-market. The move to support Office on the Apple and Google platforms has strengthened its position in the market. Following this success, their next ambition is to enable customers and partners to move to Office 365. Earlier this year, Microsoft launched a number of initiatives to help clients consume Office 365 licenses more effectively. One such program is geared towards securing the license base by motivating renewals and preventing-churn versus a completely new sale. Once a client activates and consumes the licenses on Office 365, they receive ongoing upgrades, renewals, and new features as part of an evergreen service. Employees experience the latest across all their devices. This compares favorably to the historical process of waiting every three to four years for the on-premises Enterprise Agreement to be signed and subsequent refresh of a laptop with a new office applica
Gary Edwards

Gigaom | WebRTC is a Natural Fit for the Enterprise - 0 views

  • Up until today, communications took place in a separate logical and often times even physical network. Be it cellular, wireline or VoIP service, these get built in its own private network or virtual LAN within the enterprise. And the interfaces built into these products in one of two ways: communication-based, which is hard to handle (think SIP or Megaco as an API layer for IT developers); or on some proprietary API that is hard to interface and integrate with. Advertisement WebRTC changes all that. It not only makes VoIP more accessible as a technology, but it almost forces developers to think with standard web protocols on how to use and deploy it. As an example, it gets your CRM vendor build his own contact center, many times with players such as Twilio who offer their own WebRTC SDK. Advertisement
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    "Here's something funny. While most complain that WebRTC isn't suitable for the enterprise, it is probably the next best thing happening to enterprises. And it is all because we're in the midst of a digital transformation. WebRTC is a five-year-old technology, so it is rather new to the scene. At its core, WebRTC enables adding real-time voice and video communications to any website without the need to download a thing. Need to get a customer on a quick support call? Just send him a URL. The naysayers dismiss WebRTC because it still isn't available on Safari or Internet Explorer. While that is true, it is changing. Support already exist in the new Microsoft Edge browser with reassuring rumors about Apple and Safari's plans towards WebRTC. Ubiquitous WebRTC support everywhere is on the horizon. Which brings me to enterprises. Enterprises today are going through a digital transformation. In each and every vertical, businesses are being redefined by having the information that runs through the enterprise turned into digital assets that are then used to drive business processes and analytics. This takes shape in many different ways: enabling customers to use self-service channels instead of using human operated contact centers, using big data and data lake projects to deduce insights and personalize services, streamlining sales processes through marketing automation, etc."
Gary Edwards

Social Wars: A New Hope - The BrainYard - InformationWeek - 0 views

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    Excellent commentary describing how the Enterprise 2.0 IT sales cycle differs from legacy - enterprise 1.0.  A must read for anyone in the software industry!!!! excerpt: If you think Enterprise 1.0 has been retiring gracefully, handing power over to Enterprise 2.0 in a bloodless succession, you haven't talked to a sufficient number of adequately liquored-up people in the trenches. Or you've been forgetting to take your Dilbert vitamins. To understand how individual battles are playing out in these early days of the war for the soul of capitalism, you need to look at the IT sales cycle, where much of the action is concentrated. Why is it important to look at the sales cycle? Because that's where the mix of privately believed and publicly paraded visions collide. It's where salespeople make the tough decision: whether to pander to customers' (or their own) delusions to close a sale, or make a sincere effort to work with prospects to discover the defensible truths, whether or not they help close the sale. The enterprise IT sales cycle used to have a certain leisurely, ritual-like quality to it. Vendors would slowly discover the organization through networking, build up good relationships with the purchasing and IT organizations, and get to know the middle managers of the organization they were targeting. They'd study the organization chart and figure out the best lines of access to the level at which the decision they wanted could be made. Usually, this meant senior executive: VP or higher.
Gary Edwards

Learn from past mistakes to avoid Amazon lock-in: Office 365 - 0 views

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    Hey David! The horses have left the barn. Unlike the last great platform transition, the move to the Cloud involves moving billion and billions of existing data bits and documents. Much of this content (data + documents) is valuable "in-process" information vital to the current operations of legacy business systems. The last time there was a platform shift it was from the Mainframe-workstation era to the PC client-server era. Digital information was in its infancy. Today the volumes of digital business information is enormous. Meaning, the horses have already left the barn. The lock-in is set. Volumes of document content is locked into Microsoft Office applications, and can only be "worked" by either Microsoft Office, or Office 365. No business is going to move their systems to the Cloud and leve these billions of "in-process" documents behind. Another aspect to consider is the productivity equation which says that collaboration = the integration of communications and content (data + documents). ALL THREE must be integrated!!! Meaning if Microsoft apps have billions of documents locked up, an enterprise cannot make a decision based on best communications or data integration. They must choose Microsoft's Cloud where all THREE aspects can be integrated. This is the hook that has made Office 365 the most successful Cloud mover ever (85 million subscribers with an annual run rate of $13.5 billion - and all this after only two years in the marketplace) Quote: "The majority of IT decision-makers believe that vendor lock-in prevents their companies from maximizing the business value of public cloud. IT leadership often chooses not to move applications to the public cloud because they believe investing in just one cloud provider will hinder flexibility. Several studies reinforce this conclusion, stating that the overwhelming market dominance of public cloud players, like AWS, is negative for the industry. Even when using core services, such as Amazon Elast
Gary Edwards

Microsoft: A 'Significant Disruptor of Collaboration' - Post - No Jitter - 0 views

  • In a release on the findings, Synergy attributes Microsoft's overall gain in the collaboration market to the widening of its lead in the hosted/cloud segment, as well as to its continued strong premises positioning. Calling Microsoft a "significant disruptor in collaboration," Jeremy Duke, Synergy founder and chief analyst, said the company's "aggressive embrace of all things cloud is opening up ground for further disruption and market share advances." Is Microsoft's cloud gambit lifting all boats? Synergy's 1Q data shows that, for the first time ever, total quarterly revenues from hosted/cloud solutions are higher than those for premises deployments. Hosted/cloud revenues are up 10% year on year, compared to a 2% loss in premises revenue. Among hosted/cloud options, Synergy's research showed that contact center, voice and UC as a service, video, and enterprise presence/IM enjoyed "particularly strong growth" in the opening quarter of 2015. At 51%, hosted/cloud solutions now account for slightly more than half of the total collaboration market, the firm reported. Microsoft stands to gain as enterprises become more amenable to getting communications and collaboration from the cloud. "We believe that if Microsoft is successful in rolling out Skype for Business in Office 365, it could take its collaboration opportunity to a whole new level," continued Duke, in his press release statement.
  • His thinking is similar to that of frequent No Jitter contributor and Enterprise Connect speaker, Brian Riggs, an analyst with Ovum. In an April post, Riggs said he considers Microsoft's Skype for Business Online to be a game changer for everybody -- customers included -- in the Microsoft ecosystem. With a commitment to adding PSTN connectivity and Enterprise Voice in Skype for Business Online, Microsoft has finally taken the first step toward delivery of a full-featured hosted UC service, as he explained. (Certainly Microsoft's hosted/cloud story will be a topic of interest at the Enterprise Connect Tour on implementing Lync/Skype for Business we have planned for the fall. Get more information Enterprise Connect Tour here. Join us in a city near you.) But, of course, nobody expects Cisco to sit still as Microsoft nibbles away at its toes -- and it isn't. "... such threats are not going unnoticed and we see Cisco continue to refresh and reinvent its collaboration strategy," noted Duke, pointing to the recent Tropo acquisition and Spark rollout as examples. Dismissing Cisco certainly would be foolish -- it showed strong quarterly growth, at 6% year on year to a 14% overall stake of worldwide revenues, for its premises business, and as Duke suggested, its collaboration initiatives are really starting to heat up now. I know many industry watchers, myself included, are eager to see where Cisco heads now that it has a passel of communications-savvy developers under its purview, for example.
  • Of course, Cisco and Microsoft aren't the only companies in the market. Avaya and Google hold the third seats in the premises and hosted/cloud segments, respectively, while IBM, Polycom, Verizon, Citrix, AT&T and Mitel also hold leadership positions, Synergy said. Overall revenues for collaboration products, "were once again well over $8 billion in the quarter."
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    "Latest Synergy Research data shows Microsoft lapping at Cisco's heels in the overall collaboration market, and well ahead in the hosted/cloud segment. A couple of primary tussles characterize the collaboration decision today: Cisco vs. Microsoft, and cloud vs. premises. So it behooves us to ask, then: What impact might we expect Microsoft's big push into the cloud, a la Skype for Business and Office 365, to have on each of these critical enterprise decision points? Will Microsoft push ahead of Cisco as it makes cloud the center of its collaboration universe? And will its Skype for Business/Office 365/voice story make the cloud an easier choice for enterprise communications professionals trying to determine whether to ditch a premises installation? This is certainly one way to think about the latest collaboration market data from Synergy Research Group, released this week for first-quarter 2015. The Synergy research shows Microsoft trailing Cisco ever so slightly in the total collaboration market, but well ahead of its chief competitor in hosted/cloud collaboration, as displayed in the graphic below. "
Gary Edwards

Enterprise startups to bet on in 2016 - Business Insider Deutschland - 0 views

  • Docusign: replacing paper signaturesDocuSignDocuSign CEO Keith Krach. Company name: DocusignHeadquarters: San FranciscoFunding to date: $508.1 million in 14 rounds Anytime your company’s name becomes a verb, it means you’ve made it. That’s the case with Docusign, whose name is almost used as a verb in the digital-document area ("just Docusign it"). Docusign offers a simple and secure way to sign documents online, allowing businesses to approve transactions on the go. It's used across many different industries, from real estate and auto insurance to technology and travel services. Investors have been lining up to throw money at this company, investing almost $400 million in just the last two years.
  • Zuora is a cloud service that specializes in subscription billing.
  • Tenable offers something called "continuous threat monitoring"
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  • Slack took Silicon Valley’s startup scene by storm, reaching a whopping $2.8 billion valuation in less than two years.
  • Its work-communication app isn’t just for messaging coworkers — it can do a lot of different things, from getting automatic Twitter notifications to calling a Lyft cab or looking up restaurants nearby.
  • Spark is a way to sift through massive amounts of data really fast. It can be used with a popular way to store all that data, Hadoop, but increasingly, Spark is being used on its own as an alternative to Hadoop.
  • Checkmarx helps software programmers check their apps for security holes.
  • Illumio is offers a security product that protects apps inside the data center even after a hacker breaks into the network.
  • MuleSoft offers technology that makes it easier for enterprise applications to talk to each other and share data.
  • Blue Jeans is becoming a household name in the enterprise videoconferencing scene. It created a cloud service that lets different people on different online video services, like Google Hangouts and Skype, talk to each other. It also has its own browser-based service, and recently expanded to broadcasting services too.
  • Qualtrics offers a service for doing sophisticated online employee or customer surveys. The company has been on fire lately, raising all of its $220 million in venture funding over the past three years
  • Insidesales is making life easy for a lot of salespeople. It can predict the best time and person to contact before making a sales call, using machine-learning and data intelligence.
  • Tanium impressed Sinofsky because it detects when hackers are attacking as the hack is occurring, instead of what usually happens, finding out after-the-fact.
  • Optimizely didn’t invent A/B testing, the standard technique in which two different versions of the same product are tested in the market — it just made it easier for everyone to do it.
  • Xamarin offers tools for writing enterprise mobile apps and has exploded in the past year.
  • CloudFlare is a web-performance and security company that serves as a “digital bouncer” for millions of websites around the world. Its technology filters the web traffic before it reaches its customers’ websites, and sends it on the most efficient route to help websites run faster. The company claims its service handles nearly 5% of all web traffic.
  • GainSight has won the respect of Silicon Valley investors by making a solution to help enterprises keep track of their customers — and help make sure they stay loyal. Customers like HP, Workday, and Adobe all use Gainsight to manage their customer contracts, helping divisions like product development, sales, and marketing all better understand just who's buying their stuff.
  • Adaptive Insights is quickly rising through the ranks in the corporate-performance management (CPM) market, where software is used to improve budgeting, forecasting, and other financial activities. In a nutshell, it’s trying to replace a lot of the work Excel spreadsheets used to do in the past for finance people.
  • Bracket offers software that lets enterprises securely run apps and data on multiple clouds, with a minimum of management hassles.
  • Enterprises are racing to ditch their data centers and use more clouds and there are a lot of clouds to choose from. Some want to mix and match and Bracket helps them do it.
  • While he was an engineer at Facebook, Avinash Lakshman created Apache Cassandra, a "big data" database originally built to handle Facebook’s Inbox Search feature.
  • Lakshman went on to found Hedvig, which offers software that makes all of a company's computer-storage systems act like one really big, really fast hard disk.
  • open-source project called Kafka, which quickly became a popular technology used by many big internet companies: Yahoo, Spotify, Airbnb, and many others.
  • left LinkedIn to launch Confluent, which provides a commercial version of Kafka.
  • created some of Facebook's most popular data-analysis tools, Bobby Johnson and Lior Abraham. They are famous in the big-data world for creating the open-source tools Scribe and Haystack.
  • With this startup, their mission is to do for every enterprise what Facebook did for friendships: Analyze billions of events in seconds to bring you the relevant info.
  • If you’ve ever used Uber before, chances are you’ve used Twilio’s service. Same goes for apps like Lyft, Airbnb, and Match.com. That's because these apps are plugging into Twilio’s service that helps provide communications features like text messages, phone calls, and video chat. So the Uber text message you get is powered by Twilio's service.
  • Twilio has become a top choice for developers looking to add communications features to their apps. More than 700,000 developers have used Twilio’s platform so far, the company says.
  • For small and midsize businesses that hire workers and contractors overseas, Payoneer solves a big problem. It lets them make and receive cross-border payments in other currencies. Payoneer has racked up a user base of millions of businesses and professionals in more than 200 countries, it says.
  • Stack Exchange, founded in 2008, has grown from its modest roots as a question-and-answer site for programmers into a network that provides expert help and advice to over 26 million programmers every month, at all skill levels.
  • SimilarWeb seemed to spring out of nowhere a couple of years ago to become a star in the web- and mobile-app-analysis world.
  • Mesosphere offers what it calls a Data Center Operating System (DCOS). It's a commercial version of an increasingly popular free and open-source project called Mesos that's used by developers.
  • AtScale is an engine that slips almost invisibly into Hadoop and then easily lets business managers use their favorite analysis tools like Excel,
  • Tableau Software, or Microstrategy with the data stored in Hadoop. 
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    "The 2015 holiday season is upon us and the year is drawing to a close. Soon our thoughts will drift to our hopes and goals for 2016. For those who are dreaming of a new job at an up-and-coming young company, we've compiled this list to help. All of these companies specialize in making tech for work and business use, a $3.5 trillion worldwide market. All of them had spectacular years in 2015, by launching great new technology or getting a boatload of funding or landing big partnerships and generally setting themselves up for a successful 2016 and beyond."
Gary Edwards

How Google will beat Amazon's cloud | ZDNet - 0 views

  • The cloud has upended the enterprise storage market, but that isn't its competitive advantage. Local scale-out storage can be competitive with cloud because network bandwidth isn't cheap.What the cloud has that no enterprise-scale datacenter will ever have is the ability to spin up 10s of thousands CPUs - a virtual supercomputer - to run analytics against the data. CPUs are expensive - and they'll remain so as long as Intel can keep them that way.
  • The ready access to massive CPU cycles means that cloud will always be better at deep analytics, especially ad-hoc queries, than enterprise scale datacenters. But more importantly, cloud-based machine learning, neural networks and artificial intelligence are the next major evolution in how we use data.
  • And that's where Google has a huge lead over Amazon. Amazon's focus on building cloud-based datacenters makes them irresistable now, but the future of the cloud is with applications that can use thousands of cores to create value.
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    "THE EVOLUTION OF NEW TECHNOLOGY New technologies go through predictable phases. The hype cycle is phase one. Cloud is well beyond that. Phase two: we build what we already have with the new technology. So, cloud-based file storage. Amazon has moved far beyond storage. They enable customers to build entire data centers in the cloud. That is their key strategic advantage. Phase three is where life gets interesting: we build what we could not build before. More on that in a moment. That's the build side. What about the use side? Today, customers are happy building data centers in the cloud. They are looking for AWS to add more capabilities so they can run their legacy apps and get rid of their internal data centers altogether i.e. cloud admin will be a fast growing occupation; sys admin won't. THE NEXT STEP The cloud has upended the enterprise storage market, but that isn't its competitive advantage. Local scale-out storage can be competitive with cloud because network bandwidth isn't cheap. What the cloud has that no enterprise-scale datacenter will ever have is the ability to spin up 10s of thousands CPUs - a virtual supercomputer - to run analytics against the data. CPUs are expensive - and they'll remain so as long as Intel can keep them that way. The ready access to massive CPU cycles means that cloud will always be better at deep analytics, especially ad-hoc queries, than enterprise scale datacenters. But more importantly, cloud-based machine learning, neural networks and artificial intelligence are the next major evolution in how we use data. And that's where Google has a huge lead over Amazon. Amazon's focus on building cloud-based datacenters makes them irresistable now, but the future of the cloud is with applications that can use thousands of cores to create value. Look at what Google - and Microsoft - has done with machine translation. Yes, you need many petabytes of storage for the corpus, but the real key is in the compute resources and algorit
Gary Edwards

Future of Cloud Computing Survey Validates Microsoft's Strategy - GuruFocus.com - 0 views

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    "But Microsoft is way ahead of Oracle when it comes to the IaaS segment with Microsoft Azure growing at triple-digit speeds for the last several quarters. Oracle's IaaS segment grew only 6% during the latest quarter, a growth rate that exemplifies its weak position in the strongly growing IaaS market. As Office 365 keeps marching onward and upward, Microsoft is gaining an even stronger foothold in the enterprise segment. Its IaaS offering is as good as any other company out there in the segment, something that is also validated by the strong growth numbers it has been reporting in the last two years. As Microsoft keeps expanding its business management software portfolio that includes CRM and ERP, the company will be in a unique position with strong cloud offerings in SaaS-PaaS-IaaS segments that will be unmatchable by its competition. Companies will naturally gravitate toward a single vendor that can take care of several workflows instead of going through the headache of handling multiple vendors and worrying about integrating all of them to work seamlessly. With Microsoft, that won't be a problem, and that's something Nadella is consciously crafting out of the company's many disparate products. But don't get me wrong. The need for multiple SaaS vendors will always be there. Different businesses have different needs, and there will be times when only a niche player would be able to adequately address those needs. But when you have a company that can take care of the majority of the workflows as well as workloads, like Microsoft can, you'd rather keep Microsoft to handle all the heavy lifting while throwing in a few more SaaS companies to address the entirety of your technology needs. There won't be a need to have Salesforce (NYSE:CRM) manage your customer relationships, Oracle handle your enterprise resource planning, Microsoft handle your office productivity suite and Amazon handle your infrastructure. All you need is a few clicks on your Microsoft
Gary Edwards

Dropbox Rolls Out Google Docs Competitor - Cloud Computing on CIO Today - 0 views

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    "eady a major player in enterprise file sharing and hosting, Dropbox is launching a public version of its new Paper service to make a name for itself among collaborative productivity suite providers such as Google Docs and Microsoft's Office 365. Paper, which has been available in beta since last year, is aiming to win converts from the big names in the space with a user interface that the company said makes collaboration between coworkers easier. The cloud-based platform will allow users to manage shared documents by assigning different tasks and deadlines to various collaborators. Making Collaboration Easier The service also includes a variety of features designed to make collaboration between team members easier, no matter where in the world they're located. A Paper app is coming to iOS and Android devices to enable users to work on documents even while offline. The Web interface, meanwhile, is currently available in 21 languages, an important feature for multi-lingual teams. These new capabilities join other recent additions such as presentation mode, a feature that turns documents into presentation slides and integration with Google Calendar to make it easier for teams to create and share notes. Paper has already reached early enterprise adopters such as InVision, Ben & Jerry's, Shopify, Campaign Monitor, Getaround and Patreon, according to Dropbox. But the company appears to be positioning Paper to steal market share away from Google Docs and Microsoft Office 365. New Business Plans Going head-to-head with such well-established players will likely be a tall order. To help make Paper more attractive to its enterprise clients, Dropbox is also making its file hosting environment more enterprise-friendly. The latest version of the Web interface, which was released in conjunction with Paper, is more streamlined and potentially easier to navigate. Dropbox has also introduced a new feature that allows users to see others on their teams who have viewed their s
Gary Edwards

New Study Shows AWS Losing Ground to Azure in Enterprises -- Virtualization Review - 0 views

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    "Although Amazon Web Services Inc. (AWS) still maintains its lead in the public cloud space, Microsoft's Azure platform may be turning the tide in larger enterprises. A new survey lends credence to that perception. The survey comes vio Sumo Logic, examining "The New Normal: Cloud, DevOps, and SaaS Analytics Tools Reign in The Modern App Era." Sumo Logic, which describes itself as a "machine data analytics service," contracted UBM to survey 235 IT operations, application development, and information security professionals at companies with at least 500 employees, with about half of the respondents working at companies with 5,000 or more employees. At that high end of the enterprise spectrum, the survey found, Azure actually beats AWS. "In the early days of the cloud, Amazon Web Services (AWS) took the lead as the cloud computing vendor of choice," the survey report said. "But the survey revealed that as the cloud matures, organizations are becoming more comfortable with vendors other than AWS and are using multiple cloud vendors. In fact, while other reports show that AWS still has a lead in cloud market share, the top cloud vendor in this survey -- which included only organizations with at least 500 employees -- was Microsoft Azure. [Click on image for larger view.] IaaS and PaaS Vendors (source: Sumo Logic) "When asked which IaaS or PaaS vendors they were using (with multiple responses allowed), 66 percent of respondents cited Azure. Interestingly, more than half of the Azure users were from organizations with more than 10,000 employees, which suggests that Microsoft's cloud is particularly popular with large enterprises. AWS came in second with 55 percent of respondents, followed by Salesforce App Cloud (28 percent), IBM Cloud (23 percent), and Google Cloud (20 percent).""
Gary Edwards

Windows 10 Mobile: Will it play in the enterprise? | CIO - 0 views

  • To start with, there's one key feature that differentiates Windows 10 Mobile from other mobile operating systems: The ability to unlock a series of additional enterprise functions when connected to an Enterprise Mobility Management (EMM) suite.
  • Microsoft recently made available an XML file which converts the standard version of Windows 10 Mobile into Windows 10 Mobile Enterprise when deployed onto a device. There's no need to install a new OS --just deliver the file, reboot and you're ready to go.
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    "You used to see it anywhere business workers congregated: the BlackBerry. Some of them are still out there -- secure messaging devices that can be centrally managed; the heart of the business mobile fleet. But the day of the BlackBerry is over and something new is needed -- a mobile operating system that is built for work as well as personal use. Microsoft's latest phone OS is trying to make a play for the enterprise high ground, with a mix of its Windows 10 Mobile platform, a new application development model and a suite of business-focused cloud services. But how well does it fit the needs of today's companies?"
Gary Edwards

Google cloud chief on tackling the enterprise | CIO - 0 views

  • Now that companies can store all the data they want in the cloud for as little as $0.01 per GB per month, figuring out what to do with it all is a significant challenge, according to Greg DeMichillie, Google Cloud Platform's (GCP) director of product management, who spoke with CIO.com at the GCP user conference last week. "It's the needle in the haystack," DeMichillie says. "Companies are drowning in data that they know, or that they suspect, there's value in ... but they don't know how to get the value out of it."
  • "You don't replace a well-functioning application just because there's newer technology," he says. "You replace when the business need drives a need to modernize the application." 
  • Web serving technologies, data and analytics, archiving, storage, and developer tests tend to be the lowest hanging fruit for most companies, according to DeMichillie, because they're the easiest to move and deliver the quickest ROI. Businesses should try to shrink the footprint of legacy IT with the goal of moving all future development in the cloud, he says.
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  • Google's own products also benefit as the company open sources more of its technical infrastructure for GCP customers. For example, GCP shares a lot of underlying technology with Google for Work, including identity and access controls, users provisioning, and synchronizing with on-premise Microsoft Active Directory, according to DeMichillie.
  • Many enterprise cloud customers use a mix of offerings from Amazon Web Services (AWS), Microsoft Azure, IBM, GCP and other providers. "We have customers who are very multiplatform as a design principle," DeMichillie says. "They say, 'Look, I remember the '90s, I remember picking a vendor, then 10 years later being stuck.' We want to build not just on-ramps, but off-ramps.""If you are deeply unhappy with Google, you should be able to move off of us," he says. "You should stay with us because you're happy, not because we've put a bunch of hooks into the system that make it impossible to leave."
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    "Google is looking to strategically tackle the enterprise cloud market by open sourcing some of its internal technologies, embracing a multiplatform design principle and setting what it thinks are reasonable expectations for what its customers should move into the public cloud. The company hopes to continue making strides in the crowded market, which Amazon dominates, by helping enterprises identify business processes that can rapidly transition to the cloud and deliver the fastest ROI. Download the March 2016 digital issue Inside: What you need to know about staffing up for IoT, how cloud and SDN set Veritas free & much more! READ NOW Now that companies can store all the data they want in the cloud for as little as $0.01 per GB per month, figuring out what to do with it all is a significant challenge, according to Greg DeMichillie, Google Cloud Platform's (GCP) director of product management, who spoke with CIO.com at the GCP user conference last week. "It's the needle in the haystack," DeMichillie says. "Companies are drowning in data that they know, or that they suspect, there's value in ... but they don't know how to get the value out of it.""
Gary Edwards

What happened in 2016 that nobody noticed - Bloomberg Technology - Medium - 0 views

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    "Vas Natarajan, partner at Accel: "I wonder if we'll look back at 2016 as the year Microsoft laid the tracks for a huge victory in the cloud wars. There's a major flank happening here in bits and pieces - and many of those pieces began to fit together this year: Office 365 becoming the de facto cloud productivity package for enterprise workers; The acquisition of LinkedIn as a foundational data asset for a pending assault in sales and marketing SaaS; Azure becoming a credible, cost effective IaaS/developer platform with meaningful enterprise sales/support/solutions; MSFT's accelerating support of open platforms & open source; Continued investment in the oft-dismissed .NET developer crowd with their Xamarin purchase; and Fervent, organizational-wide support of Satya and his vision for serving a mobile, cloud, data-enabled world. This doesn't even consider the massive incumbency advantages MSFT already has given their years of selling to the enterprise." "
Gary Edwards

This table shows why Microsoft is in unique position to lead cloud computing market - M... - 0 views

  • Many of our customers embrace Identity as a first step in moving to the cloud. Office 365 and Azure share the same identity system with Azure Active Directory therefore providing a simple, friction free experience for our customers. And with Office 365 commercial customers surpassing 70 million monthly active users, Azure adoption is quickly following suit. Once in Azure, customers tend to start with IaaS and then quickly extend to using both IaaS and PaaS models to optimize productivity and embrace new opportunities for business differentiation. Today fifty-five percent of Azure IaaS customers are also deploying PaaS.
  • Microsoft today said that Gartner has placed Microsoft Azure as a leader in its Magic Quadrant for Cloud Infrastructure as a Service for the third year. Read about it here.
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    Aug 4, 2016 at 18:30 GMT Everyone knows that Amazon is the current leader in the cloud infrastructure market by a huge margin. But it is not just about cloud infrastructure (IaaS), enterprises need SaaS, PaaS, and several others for a complete solution. Microsoft today highlighted that they are the only vendor recognized as a leader across Gartner's Magic Quadrants for IaaS, PaaS and SaaS solutions for enterprise cloud workloads. Microsoft is in a unique position with their extensive portfolio of cloud offerings designed for the needs of enterprises, including Software as a Service (SaaS) offerings like Office 365, CRM Online and Power BI and Azure Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). And Microsoft's cloud vision is a unified story that we're executing on with the same datacenter regions, compliance commitments, operational model, billing, support and more. The ability to deploy and use applications close to data with consistent identity and a shared ecosystem, means greater efficiency, less complexity, and cost savings. Take a look at the table on the top, Microsoft is a Leader in almost 18 different cloud solution categories while Amazon is a leader in only three of them and Google in none."
Gary Edwards

Egnyte takes a 'mobile-first' approach to cloud storage with new enterprise suite | CIO - 0 views

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    "Egnyte has been vying with the likes of Dropbox and Box for some time already in the cloud-storage arena, but on Tuesday it jumped on board the "mobile-first" train with a newly revamped version of its enterprise-focused app suite that's aimed squarely at mobile business users. State of the CIO 2015 More than 500 top IT leaders responded to our online survey to help us gauge the state of the READ NOW Now running on the Apple Watch and Windows tablets as well as Android, iOS and other Windows platforms, the new suite of apps is designed to let enterprise users on virtually any mobile device access, manage and share online and offline data from both cloud and on-premises storage. In addition to the expanded mobile-platform coverage, Egynte's new suite includes several new features, including the ability to organize files marked for offline access in a centralized view, thereby making it easier to coordinate offline and online content."
Gary Edwards

Businesses spending more on tech, worrying more about IT disruption | CIO - 0 views

  • The good news is that the vast majority of decision-makers expect to maintain or increase their 2016 IT budgets. Forty-eight percent are planning IT budget growth at an average increase of 22 percent over last year, according to the study, while just six percent of companies are planning to spend less on IT than last year. Medium-sized companies are growing their tech spending most aggressively, with 60 percent planning to increase their budget by an average of 17 percent over 2015. The study found 42 percent of small companies are planning to increase their budget by an average of 27 percent over 2015, while 44 percent of large companies are planning to increase their budget by 18 percent over 2015.
  • Adoption of new cloud technologies and solutions will continue at a rapid clip in 2016. The study found 89 percent of technology influencers cited cloud computing as the innovation that has had the most significant impact on technology today and 84 percent plan on investing in cloud services in 2016. Software as a Service (SaaS) is likely to lead the way with 54 percent planning to invest, followed by Security as a Service, with 49 percent planning to invest.
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    "Technology leaders are disenchanted with the current state of their IT infrastructure. According to a study released Tuesday by global technology provider Insight Enterprises, tech leaders give their companies' current IT infrastructure a "B minus" grade. For its first Insight Enterprises Intelligent Technology index, Insight Enterprises used Market Intel Group to conduct an online survey of a random sample of 403 IT professionals with decision-making responsibilities between Nov. 30, 2015 and Dec. 8, 2015. How to use Windows 10 backup and recovery features Sooner or later, you're going to experience a hard drive failure, usually when you least expect it. READ NOW The study found that 55 percent of respondents felt the current technology in place at their business was a hindrance to incorporating or adopting new technologies, even as 65 percent of respondents were worried about disruption from technology innovation. While 65 percent of tech leaders overall were worried about the prospect of disruption, tech-decision makers at larger companies are especially feeling the pressure: The study found that 74 percent of tech influencers at large companies and 75 percent of tech influencers at medium-sized companies were concerned about disruption. "
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