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Gary Edwards

Windows Mobile autopsy holds warning for Windows 10 Mobile - MSPoweruser - 0 views

  • While it seemed the game was Microsoft’s to lose, the rise of RIM’s Blackberry caught Microsoft off-guard. Microsoft became confused by competing demands to challenge Blackberry on one end, Palm on the other and Symbian on the 3rd, and Microsoft’s traditional OEM partners were not playing ball, forcing Microsoft to partner with then ODM HTC.
  • Hernandez boils the issues to 4 points, the biggest being constant changes of direction:
  • Enterprise, consumer, enterprise, consumer: The single biggest driver to the failure of Windows Mobile to take off, was its key asset: Microsoft.
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  • Consumers drove the purchase decision: The Windows logo sold PCs. Ergo the windows logo (and all the familiarity that it implied) must also be able to sell phones… but it turns out that consumers didn’t yet care what OS the phone was running
  • As the iPhone and Android devices would prove soon-enough, consumers were willing to accept two handed input if it provided for richer features and bigger screens. Microsoft, given RIM-compete as an edict, focused on keyboards over touchscreen.
  • The “web” was not the “web”: The final nails in the WinMo coffin came in 2007 and 2008 when Apple launched the iPhone and Google launched Android. And it was not about the design of the iPhone or the amazing hinge Andy Rubin built for the Android G1, but more philosophically about what type of web consumers wanted on their mobile device.
  • Microsoft, RIM and Nokia had all built ways to compress and reformat the web into smaller screens. These phone and OS makers seemed to believe they had the right to determine what the web should look like on a mobile device. Android’s vision had always been to have a full rich-HTML web experience on a mobile device (very googley) and both the iPhone and Android platforms launched with webkit browsers and full HTML support. And consumers voted with their thumbs…They wanted the “web” to be the web.
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    "Today's Windows Mobile is Microsoft second try at an OS with that name. Despite having an early first mover advantage with Windows Mobile in the early 2000's Microsoft's lead folded like a bad hand of cards when the iPhone and Android arrived on the scene in the second half of the decade. We have not heard much about the reasons for this failure from inside the company, until a few weeks ago, when Christian Hernandez, who worked as a developer in the division, spoke out about his experience of this period in a Medium post. He revealed that Microsoft did anticipate the upcoming evolution of mobile phones into internet-connected computing devices and that initially things were looking good, due to Microsoft having the following advantages: A solid and stable embedded OS code base with WinCE and a growing PDA platform in PocketPC which integrated familiar apps and user experience to the desktop A relationship with chip manufacturers and OEMs which should allow it to copy the model of the Wintel era onto smartphones where Microsoft provided the OS, reference designs and marketing dollars and OEMs built the hardware and took it to market A well managed and broad set of application developers who lived and died by Microsoft and would surely support its new shift towards a mobile platform. This also included Microsoft's own apps like Outlook, Word, Excel, MSN Messenger, Internet Explorer and XBox assets. A lot of money in the bank to buy customers and market share"
Gary Edwards

Valuable UI/UX Designer Tools and Websites That Should Not Be Ignored | TrendinTech - 0 views

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    "If you are a UI or UX designer, then you are probably aware of some of the cool design suites and packages there are available for you to work from.  However, there are also probably a few that you don't know about and that could save you valuable time and money. Check out the below for a quick run through of some of the best available tools on the market that will improve usability and user experience."
Gary Edwards

What's Wrong with Social Collaboration Tools? Everything - 0 views

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    "Several forces are at work in the "social collaboration" tool marketplace that are creating great turbulence.  It's fairly well-known that businesses face a systemic issue with adoption of social collaboration tools. These tools (also called enterprise social networks, or social business) share some common design motifs, like activity streams, project or group workspaces, file sharing, user profiles, and various communication mechanisms such as direct messages, @mentions and so on. But what isn't generally acknowledged is that business productivity was much higher in the years preceding the emergence of Web 2.0 social collaboration tools. This means that Web 1.0 era tools - like instant messenger and the much maligned email - may have offered more oomph, at least when compared with pre-Web techniques like fax, phone calls and inter-office mail."
Gary Edwards

Microsoft releases public preview of PowerApps business-app building service | ZDNet - 0 views

  • PowerApps also will integrate with Microsoft Flow, Microsoft's recently-unveiled alternative to IFTTT. Users will be able to trigger flows from within PowerApps.Under the covers, the PowerApps service runs on Azure, and integrates with Azure Active Directory, Azure App Service and Azure Media Services. The PowerApps service connects to Office 365 data via the Microsoft Graph application programming interface (API). It also can access data stored in third-party services via those companies' public APIs via connectors.The tooling framework that's at the heart of PowerApps is based on the Project Siena business-development tools that Microsoft began several years ago and then back-burnered.
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    "Five months after delivering a limited preview of its PowerApps service for building custom business applications, Microsoft is making PowerApps available as a public preview today, April 29. PowerApps, which was codenamed Project Kratos, is designed to allow business users and business analysts to create custom native, mobile, and Web apps that can be shared simply across their organizations. Examples of just a few of the many types of apps users can create using PowerApps include simple cost estimators, budget trackers, and site-inspection reports. PowerApps connects to existing cloud services and data sources. It's designed to allow users to build apps without writing code or having to figure out integration issues. The custom apps created with PowerApps can be published internally across the Web, tablets and mobile devices, without requiring app creators to go through app stores for distribution"
Gary Edwards

Facebook Messenger: inside Mark Zuckerberg's app for everything (Wired UK) - 0 views

  • It's the job of Marcus, a gently spoken 42-year-old French-born fintech guy, to turn a proprietary messaging app into this all-encompassing platform - essentially, an operating system on which third-party apps, and entire businesses, can be built in ways that lock them into the Facebook ecosystem. The Chinese have already shown what's possible: social media giant Tencent enables 600 million people each month to book taxis, check in for flights, play games, buy cinema tickets, manage banking, reserve doctors' appointments, donate to charity and video-conference all without leaving Weixin, the Chinese version of its WeChat app.
  • "The messaging era is definitely now," Marcus says. "It's the one thing people do more than anything else on their phone. Some people were surprised when I joined Facebook, but it's because I believe that messaging is the next big platform. In terms of time spent, attention, retention - this is where it's happening. And it's a once in a generation opportunity to build it." Or, as Zuckerberg acknowledged in a public Q&A last November, "Messaging is one of the few things that people do more than social networking."
  • Some questioned why the company was competing with its own acquisition, WhatsApp, bought two months earlier for what was then $19 billion (£12.5bn). But over the next year, as WhatsApp remained lean, Messengerfunctionality kept growing - video and voice calls, peer-to-peer payments, location-sharing - even as its use was made independent of a Facebook account.
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  • Messenger Platform." Messenger would be opened to outside developers - initially 40 pre-selected partners, including ESPN, Giphy, Boostr, Dubsmash and Talking Tom - to build new "tools for expression" that would let users create and share content inside the app.
  • But Messenger would also, he revealed, let users communicate with businesses just as if they were friends - through simple conversation threads that would let them "make a reservation, buy something, change shipping information…"
  • There are lots of different ways that people want to share and communicate. In a lot of countries, as much as 99 per cent of the people online will use SMS or send text messages - with people sending 15-20 messages or more every single day."
  • Zuckerberg continues, explains the continuous iterations designed to let Messenger"enable you to express yourself in new ways": photo and video messaging; stickers to help you easily display emotions; geolocation to let you find your friends; Messenger for business; and peer-to-peer payments. Now the Messenger Platform would let people "use creative new apps to have richer conversations". "We expect these improvements to continue making Messenger a more useful and engaging experience for people."
  • People send 30 billion daily messages on WhatsApp alone, according to the company - compared with 20 billion daily SMS messages. Even smaller apps such as Telegram are claiming ten billion daily deliveries.
  • And when people are inside messaging apps, they're not encountering web ads or discovering retailers or interacting with an existing social network.
  • "Facebook, Amazon and Google are all threatened by the way the operating-system owner has control on mobile," says Benedict Evans, a partner at VC firm Andreessen Horowitz who writes widely on the mobile ecosystem. "It's why the Kindle Fire exists. It's too late for Facebook or Amazon to create an operating system, so Facebook is thinking, how do we create our own layer on that power structure? So it's trying to create its own runtime withMessenger. It's about attention or engagement: do we become commoditised as just another messaging app, or do we do something more profound? T
  • service discovery: you put stuff inside a messaging app, so you have social as part of discovery
  • Can you turn this into a discovery acquisition channel, which is what Facebook on the desktop became?" 
  • WithMessenger, everything you can do is based on the thread, the relationship. We want to push that further."
  • Transforming interactions with businesses represents "the first baby steps in a series of millions of steps," Marcus says. "Even calling a restaurant is complicated - but when it comes to calling an airline to change a booking, it ranks with a visit to the dentist - it's painful and nobody wants to do it. And email is completely broken. Look at the traditional e-commerce journey: you go to a website. You have to create an account - that's one email. You add something to your shopping cart and check out - that's another email. The package ships - that's another email. When it arrives, that's another. That's four emails that are distinct threads that are not canonical. And the only thing you can do for interactions inside an email is click on a link and go to a website, where you have to re-authenticate. It's painful on desktop, it's impossible on mobile. That's why, for the majority of online retailers, north of 60 per cent of their website traffic is mobile - but only ten to 12 per cent of checkouts are mobile. And mobile traffic will continue increasing.
  • So the thought is, what would those interactions look like if the web and desktop had never existed?"
  • Messenger's answer is to enable businesses and customers to communicate through conversation threads that its 14-person product team calls "interactive bubbles"
  • Once you interact with a business, you open a thread that will stay forever. You never lose context, and the business never loses context about who you are and your past purchases. It removes all the friction."
  • "There are certain conversations that can be handled by an AI quickly and easily - forms don't work on the mobile web, free search is hard," Chudnovsky says. "AI can solve those pain points for you. You'll say, 'I want the cheapest flights from New York to San Francisco, what are the options?' And if you're not satisfied with the results, you can get a human to help. If we do this right, it becomes your primary interface for getting your tasks done. That sucks in a pretty big part of intent."
  • When you're a business that generates most of its revenues from advertising, it's just a better business," he says.
  • "eBay takes a cut of every transaction and listing; Alibaba does all that for free, and makes money from advertising. Alibaba is bigger than eBay and Amazon combined, and is growing much faster. We take the same approach.
  • We want the maximum number of transactions on the platform, while enabling the best possible mobile experience for commerce. The margins on payments aren't that high, and we want the broadest reach. Businesses will want to pay to be featured or promoted - which is a bigger opportunity for us."
  • Julien Codorniou
  • Codorniou, 37, now Facebook's director of global platform partnerships, runs teams in London, Singapore and the US who have brought in the initial Messenger partners such as Everlane, Boostr and YPlan.
  • Michael Preysman, Everlane's CEO and founder, sees value in "a more human one-on-one dialogue that you can track over time, unlike email, which goes into black holes.
  • Marcus reflects on the hours we spend interacting with businesses. "If you can reduce that time and increase delight, if we can increase the fidelity of the conversations with those you care about, then Messenger will be a very important part of your life."
  • "What's happening in Asia is an inspiration - and not only WeChat," says Chudnovsky, "but that's more about proof of what's possible. It's proof that everything starts from a conversation.
  • The trouble with platforms is that they, rather than the businesses built on top, set the rules.
  • Zynga was once the world's biggest social-gaming company; then Facebook tweaked its News Feed algorithm to limit how it could promote its games. Yet Facebook's reach is hard to ignore: last year, the company says it drove 3.5 billion app installs across desktop and mobile, and more than five billion pieces of content from third-party apps were shared on Facebook's platform.
  • And yet… the platform's interests will not always align with those of the third-party businesses that rely upon it. Marcus dismisses the risk. "Every business is building on top of other platforms, whether iOS or Android,"
  • It's owning the existing identification platform that gives Facebook a distinct edge.
  • "Plugging in GIF-makers into Messenger - OK, that's interesting. But turning it into a universal notification platform for the web - that's much more interesting
  • We live in a world shaped by the web on mobile, but web is a desktop, not a personal experience. We see the world as people-based. If we can recreate that, it reinvents mobile interactions from the ground up."
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    ""As Messenger has grown, we think this service has the potential to help people express themselves in new ways, to connect hundreds of millions of new people, and to become a communication tool for the world," Zuckerberg told 2,000 developers at his company's F8 conference in San Francisco in March, as he announced that Messenger was becoming so much more than just an app. "Helping people communicate more naturally with businesses will improve, I think, almost every person's life because it's something everyone does.""
Gary Edwards

The Mind of Marc Andreessen - The New Yorker - 0 views

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    An amazing article about Marc Andressen and his a16z VC firm on Sand Hill Road. Covers the entire story and provides a great insight into how Silicon Valley and VC industry work. It's long, but nevertheless a must read. Very enjoyable! " At his firm, Andreessen Horowitz, the venture capitalist routinely lays out "what will happen in the next ten, twenty, thirty years." CREDIT PHOTOGRAPH BY JOE PUGLIESE On a bright October morning, Suhail Doshi drove to Silicon Valley in his parents' Honda Civic, carrying a laptop with a twelve-slide presentation that was surely worth at least fifty million dollars. Doshi, the twenty-six-year-old C.E.O. of a data-analytics startup called Mixpanel, had come from San Francisco to Sand Hill Road in Menlo Park, where many of the world's most prestigious venture-capital firms cluster, to pitch Andreessen Horowitz, the road's newest and most unusual firm. Inside the offices, he stood at the head of a massive beechwood conference table to address the firm's deal team and its seven general partners-the men who venture the money, take a seat on the board, and fire the entrepreneur if things go wrong. Marc Andreessen, the firm's co-founder, fixed his gaze on Doshi as he disinfected his germless hands with a sanitizing wipe. Andreessen is forty-three years old and six feet five inches tall, with a cranium so large, bald, and oblong that you can't help but think of words like "jumbo" and "Grade A." Two decades ago, he was the animating spirit of Netscape, the Web browser that launched the Internet boom. In many respects, he is the quintessential Silicon Valley venture capitalist: an imposing, fortyish, long-celebrated white man. (Forbes's Midas List of the top hundred V.C.s includes just five women.) But, whereas most V.C.s maintain a casual-Friday vibe, Andreessen seethes with beliefs. He's an evangelist for the church of technology, afire to reorder life as we know it. He believes that tech products will soon
Gary Edwards

Paper is Dropbox's new vision for how teams can work together - 0 views

  • Project managers can add to-do lists, complete with checkboxes and "@" mentions to the member of your team who needs to take care of the associated task. If coding is more your game, you can start typing lines of code right into Paper and it'll automatically format it appropriately. Beyond text, any file you store in your Dropbox can quickly be added to Paper -- if you grab the sharing URL of the file and paste it into Paper, the program automatically formats a preview for you. That way, you can peek at an Excel or PowerPoint file right in line with the rest of your Paper document, or click to see it in full or save to your Dropbox. Google Docs files are even supported here -- it's the first time Dropbox has really integrated with Docs and Drive, itself a competitor to Dropbox's main business.
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    " Six months ago, Dropbox quietly announced a collaborative note-taking tool called Notes and launched it in an invite-only beta test. But starting today, the product is being officially branded as Dropbox Paper and the beta test is expanding significantly. You'll still need an invite, but the company gave us a preview of what's probably the biggest addition to Dropbox in years. It's far too early to tell if Paper will be able to keep up with entrenched tools from Google, Microsoft and many others -- but there are definitely some interesting features here that make it worth keeping an eye on. For now, Paper is a web-only app that you can access through your Dropbox account, although the company says it'll have a mobile app ready to go when the product comes out of beta. At first glance, Paper's UI is reminiscent of the scores of minimalist, lightweight text-editing apps that have come out in the past few years, such as IA Writer. But while IA Writer and its ilk are designed for solo composition, Paper is all about working together. As in Google Docs, multiple users can edit a document at the same time. Each is designated by a colored cursor, and the user's full name is displayed in the margins, crediting their contributions to the file. From a text perspective, Paper is quite basic; there's only one font and three sizes available. You can do your basic bold, italics, underline and strikethrough formatting and format text into a block quote, but that's about it. Dropbox specifically said that the purpose of Paper was to keep the focus on sharing ideas rather than formatting. In particular, the company made it so that you can use its app to share pretty much anything, regardless of what tools you might be using."
Gary Edwards

Dropbox Rolls Out Google Docs Competitor - Cloud Computing on CIO Today - 0 views

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    "eady a major player in enterprise file sharing and hosting, Dropbox is launching a public version of its new Paper service to make a name for itself among collaborative productivity suite providers such as Google Docs and Microsoft's Office 365. Paper, which has been available in beta since last year, is aiming to win converts from the big names in the space with a user interface that the company said makes collaboration between coworkers easier. The cloud-based platform will allow users to manage shared documents by assigning different tasks and deadlines to various collaborators. Making Collaboration Easier The service also includes a variety of features designed to make collaboration between team members easier, no matter where in the world they're located. A Paper app is coming to iOS and Android devices to enable users to work on documents even while offline. The Web interface, meanwhile, is currently available in 21 languages, an important feature for multi-lingual teams. These new capabilities join other recent additions such as presentation mode, a feature that turns documents into presentation slides and integration with Google Calendar to make it easier for teams to create and share notes. Paper has already reached early enterprise adopters such as InVision, Ben & Jerry's, Shopify, Campaign Monitor, Getaround and Patreon, according to Dropbox. But the company appears to be positioning Paper to steal market share away from Google Docs and Microsoft Office 365. New Business Plans Going head-to-head with such well-established players will likely be a tall order. To help make Paper more attractive to its enterprise clients, Dropbox is also making its file hosting environment more enterprise-friendly. The latest version of the Web interface, which was released in conjunction with Paper, is more streamlined and potentially easier to navigate. Dropbox has also introduced a new feature that allows users to see others on their teams who have viewed their s
Gary Edwards

Google cloud chief on tackling the enterprise | CIO - 0 views

  • Now that companies can store all the data they want in the cloud for as little as $0.01 per GB per month, figuring out what to do with it all is a significant challenge, according to Greg DeMichillie, Google Cloud Platform's (GCP) director of product management, who spoke with CIO.com at the GCP user conference last week. "It's the needle in the haystack," DeMichillie says. "Companies are drowning in data that they know, or that they suspect, there's value in ... but they don't know how to get the value out of it."
  • "You don't replace a well-functioning application just because there's newer technology," he says. "You replace when the business need drives a need to modernize the application." 
  • Web serving technologies, data and analytics, archiving, storage, and developer tests tend to be the lowest hanging fruit for most companies, according to DeMichillie, because they're the easiest to move and deliver the quickest ROI. Businesses should try to shrink the footprint of legacy IT with the goal of moving all future development in the cloud, he says.
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  • Google's own products also benefit as the company open sources more of its technical infrastructure for GCP customers. For example, GCP shares a lot of underlying technology with Google for Work, including identity and access controls, users provisioning, and synchronizing with on-premise Microsoft Active Directory, according to DeMichillie.
  • Many enterprise cloud customers use a mix of offerings from Amazon Web Services (AWS), Microsoft Azure, IBM, GCP and other providers. "We have customers who are very multiplatform as a design principle," DeMichillie says. "They say, 'Look, I remember the '90s, I remember picking a vendor, then 10 years later being stuck.' We want to build not just on-ramps, but off-ramps.""If you are deeply unhappy with Google, you should be able to move off of us," he says. "You should stay with us because you're happy, not because we've put a bunch of hooks into the system that make it impossible to leave."
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    "Google is looking to strategically tackle the enterprise cloud market by open sourcing some of its internal technologies, embracing a multiplatform design principle and setting what it thinks are reasonable expectations for what its customers should move into the public cloud. The company hopes to continue making strides in the crowded market, which Amazon dominates, by helping enterprises identify business processes that can rapidly transition to the cloud and deliver the fastest ROI. Download the March 2016 digital issue Inside: What you need to know about staffing up for IoT, how cloud and SDN set Veritas free & much more! READ NOW Now that companies can store all the data they want in the cloud for as little as $0.01 per GB per month, figuring out what to do with it all is a significant challenge, according to Greg DeMichillie, Google Cloud Platform's (GCP) director of product management, who spoke with CIO.com at the GCP user conference last week. "It's the needle in the haystack," DeMichillie says. "Companies are drowning in data that they know, or that they suspect, there's value in ... but they don't know how to get the value out of it.""
Gary Edwards

Ditch Your Office - & Watch Employee Productivity Soar - 0 views

  • Email Email generates a “push” interruption in your daily work. When people want something from you, they sends you email, which interrupt your flow of thought. In our company, we turned to alternatives to reduce email — options such as Basecamp, Asana and Slack. Now, when someone is contributing to and working on a project, instead of giving a “push” with email — which distracts the people from their work —they make a “pull” and retrieve information directly from the place where everyone is working together on the same project. Additionally, it encourages more collaboration. The problem with email is that all the information remains enclosed between the sender and receiver. The communication remains behind closed doors. When a new team member wants to join in on a project, they have to bother another person to catch up on the state of the job and learn the way the project is advancing, triggering another flow of email to catch the person up to speed. Now, that new team member can simply log onto the platform, Basecamp, for instance, search for the corresponding project, and find everything they need to begin working.
  • Meetings As shown in this infograph, $37 billion dollars are lost each year in the United States alone because of unnecessary meetings. Employees spend more than 60 hours per month in unproductive meetings (with half of those being considered by them to be a total waste of time). Who creates meetings? Yes, people who live from one meeting to the next —managers! Their agenda is full of meetings. This is due to the fact that they are not the ones doing the true work — the work that serves a purpose, which has value and adds up, the productive work. The ones who do the productive work are the programmers, designers, etc. They need to have a work schedule with no meetings for them to reach their maximum level of productivity.
  • Another reference point is this article by The Economist, where a study showed that a factory was able to save the equivalent of eliminating 200 jobs just by limiting meetings to a maximum of 30 minutes and 7 people per meeting.
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  • Embrace the Digital Workplace When you work without email, meetings (both by phone or physical) or bosses, you will go from having synchronous to asynchronous communication. What this means is that if someone needs something from you they will have to communicate strictly by text using the project management tool and when you finish your three to four hours of continuous work you will be able to answer the messages based on your time, without it being an interruption.
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    "Six years ago, we surveyed our employees with the goal of determining the optimal place for each of them to work in terms of maximum efficiency and productivity. What we quickly determined was that no one wanted to work in the office. Workers Can't Concentrate in the Office When asked to identify the best place to get work done - specifically work that requires maximum concentration and creativity, such as designing a web page, programming new functionality for software, developing a financial report or writing a sales proposal - not a single member of our 34-member team chose the office. Rather, they selected: An extra room at their home Their favorite coffee shop A train or airplane Our finding wasn't an anomaly. In a much larger study based on 2,600 interviews, FlexJobs concluded that 76 percent of workers prefer to avoid the office when they have important work to do."
Gary Edwards

Business Process Documentation: Automate It! | CIO - 0 views

  • Training Documents. Creating step-by step-documents for training business users on how to perform normal process activities (such as creating a new order or processing a shipment), has historically been time consuming, tedious, and quickly outdated. With software like Worksoft AnalyzeTM, step-by step-training materials include a narrative of each process step along with sample data, full screenshots, and even highlighted data entry fields used for every transaction. Results are automatically generated in MS Word or PDF documents. Best of all, when part of a process changes (because a business user has captured a process in a new way), new documentation is generated with the click of a button. With automation software, the generation of training material is automatic, and automatically updated.
  • Audit & Compliance Documents. When external or internal auditors are deployed in your organization, one of the first things they ask for is a description of the processes used in your business. In my experience this is time-consuming and takes away valuable time from your team’s normal activities. In addition to detailed, plain-English process narratives described above, Worksoft Analyze allows you to provide auditors with up-to-date flow charts describing the overall process (when an overview is needed), as well as detailed step-by-step documentation. Manual steps or signature approval blocks can be easily added because the process description is generated in easy-to-edit formats, like MS Word. There’s much more we could discuss, so don’t hesitate to contact me if you’d like to continue the conversation. Next time, we will describe how you can layer analytics on top of captured business process flows for process optimization, streamlining, and re-engineering.
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    "Audit. Compliance. Team training. Process re-engineering. Every one of these activities requires that your team have accurate business process documentation in-hand to maximize success. Is it optional? Not really. For a variety of reasons, complex enterprises need to have a firm understanding of how they actually conduct business and "how things really work around here." And it needs to be written down in a way that your team, your auditors, your regulators, and your business analysts will understand and be able to use and customize for their intended purpose. Challenges. The problem is that generating and maintaining accurate business process documentation is a real pain because it's time consuming and difficult. The knowledge of the process has to come from business users and business analysts, whose time is expensive - and any time spent creating documentation takes them away from their primary mission of running the business. Even worse, once this hard-won information is captured, it can become out-of-date in a matter of days or weeks as business processes change over time. The cost of documenting your business processes can run in the hundreds of thousands of dollars in direct costs for consultants, interviewers, and document preparation - not to mention your team's opportunity cost which can be much greater. An Automation Path. If you've made it this far, it's because you're looking for a better way - and the good news is that automation provides today's most effective solution. With software for automated business process documentation, the business user turns on a process "capture" feature from their desktop toolbar when executing a business process in their enterprise application of choice, such as SAP or a web application. When the process is complete, they simply turn off the capture feature. Every business process function, keystroke, and transaction has been uploaded into the automation software. In this way, the softwar
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