The problem, of course, is that those students represent the precise group MOOCs are meant to serve. “MOOCs were supposed to be the device that would bring higher education to the masses,” Jonathan Rees noted. “However, the masses at San Jose State don’t appear to be ready for the commodified, impersonal higher education that MOOCs offer.” Thrun’s cavalier disregard for the SJSU students reveals his true vision of the target audience for MOOCs: students from the posh suburbs, with 10 tablets apiece and no challenges whatsoever—that is, the exact people who already have access to expensive higher education.
It is more than galling that Thrun blames students for the failure of a medium that was invented to serve them, instead of blaming the medium that, in the storied history of the “correspondence” course (“TV/VCR repair”!), has never worked. For him, MOOCs don’t fail to educate the less privileged because the massive online model is itself a poor tool. No, apparently students fail MOOCs because those students have the gall to be poor, so let’s give up on them and move on to the corporate world, where we don’t have to be accountable to the hoi polloi anymore, or even have to look at them, because gross.
Doris Reeves-Lipscomb on 17 Dec 12Article in The Chronicle of HE, December 17, 2012 "Coursera and its devotees simply have it wrong. The Coursera model doesn't create a learning community; it creates a crowd. In most cases, the crowd lacks the loyalty, initiative, and interest to advance a learning relationship beyond an informal, intermittent connection." Excerpt: Interactivity and customization are the fundamental advantages of online education. By using technology, we can bridge geographic divides while creating a continuing learning relationship between faculty and students, students and students, and students and the greater society. "Our goal should be to design a customized program that matches technology with a student's day-to-day objectives, not just course objectives or weekly learning objectives. We need to operate on a small scale where the online course or program is calibrated to meet the need of the individual student." Excerpt: "The MOOC model is fine for the informal student or academic dabbler, but it is not the same as attaining an education. Whether face to face or online, learning occurs when there is a thoughtful interaction between the student and the instructor. If the goal is attaining knowledge for a purpose beyond mere curiosity, then the model for online learning has to be a more complex, interactive experience. For that reason, we should be happy to cede the territory of the massification to Coursera. The business school at my institution is developing an online M.B.A. program that emphasizes the critical nature of interactivity in learning. Our next step is to design a dynamic and agile customization component that emphasizes student preferences while advancing the objectives of our institution. We are looking for partners who want to build a platform that allows for profound customization. We want to bring together institutions interested in thinking deeply about the promise of online education for delivering a remarkable learning experience, one that equals-
