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Great blog post by Jane Hart at Learning in the Social Workplace on Enterprise Community Management for managing and supporting learning within the workplace. It takes the comments by Donna LaCoy in 2012 discussion about how learning is not always a recognized component of work to show that in fact, someone has to manage and support such learning in ECM. Excerpt: his emerging practice is known as Enterprise Community Management (ECM), and is much wider than just supporting one small team or community of practice within an organisation, but is about having responsibility for building and sustaining a community across the whole of the organisation. In fact as ECM can include a significant range of responsibilities, in a large organisation it undoubtedly needs to be undertaken by a number of people. Screen Shot 2013-03-17 at 08.14.02ECM activities are likely to include integrating all social and collaborative initiatives into a common platform planning the new community's strategic approach promoting and supporting its use within training (both online and face-to-face, but particularly within induction/onboarding) helping to support its use for team knowledge- and resource-sharing supporting individuals as they build and maintain communities of practice and other interest groups developing an ongoing programme of both face-to-face and online activities and events - to encourage employee engagement on an ongoing basis helping to model social and collaborative working and learning behaviours as a major part of helping workers use the technology building the new personal and social skills required for productive collaboration in the organisation measuring the success of community in terms of business performance (not just in terms of social activity) Whoever takes on these ECM responsibilities is going to have a significant influence and impact on the business. But more than this, as face-to-face training goes out of fashion an