At Work, Are You Trustworthy? - WSJ.com - 0 views
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Leslie Camacho on 24 Sep 09According to Stephen M.R. Covey, author of "The Speed of Trust," trust is the confidence one instills in others based on character and competence. Mr. Covey says that a lack of it has a major impact on performance. "Everything slows down in a company with low trust. You see an increase in bureaucracy and redundancy, and excess policies and procedures. Organizations are becoming painfully aware of how expensive this is, and they are taking steps to become trusted players from the inside out," he says.