Do you know how different your customers are? | SlickAccount Blog - 0 views
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patisasmita on 02 Jul 18Customers are different even though they purchase the same products or services from you. They all require different treatment, isn't it? And you are responsible for building an organization that can better serve the kind of customers that gives you more value. Once you have some customers, profitable businesses figure out the customer segment worth focusing at and weed out customer segment that don't bring them any value or profit. All good managers and entrepreneurs know the power of this kind of data. They separate their customer base and continuously segment it. They continuously understand who their customers are and how they are changing. Now let's see how different and unique your customers are. Use a spreadsheet (or a CRM software). Add the following columns to your spreadsheet against all your customers name. 1. Channels they came from 2. The geography they belong to 3. The business they are in 4. The older or younger the organization is 5. The older or younger the decision