Building a Profitable Business with a Retention-first Strategy - Zinrelo - 0 views
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nidhi_garg on 25 May 17Samir Palnitkar, Founder of Zinrelo, was invited by TiECon Pune 2017 to deliver a Q&A session on building businesses with a retention-first strategy. The session focused on how B2B and B2C businesses can incorporate customer retention, loyalty and engagement in their company mantra. The article includes Q&A experts from Samir Palnitkar's session at TiECon. Read more to learn how companies like Starbucks, Zappos etc. have generated exponential ROI because of its exceptional focus on customer loyalty.