@Publish

What are the key steps of the invention process? I describe it with my model, the Innovation Engine. First, there's an internal part. People normally start with imagination, being able to conjure ideas up in your mind. You need a base of knowledge with which you can work; if you don't have a base of knowledge, then you don't have a toolbox for your imagination. You also have to have the motivation and drive to solve the problem, because getting beyond the obvious answers requires a tremendous amount of activation energy.You need the imagination, you need the knowledge, and you need the attitude, which is the spark for this process, but there are also a lot of external factors that people do not take into account. What are these external factors?You need an environment where creativity is supported: everything from the physical space you're in, to the people you're with, the rules, the rewards, the constraints, the culture, and the resources present. All of these things have a huge impact on how an individual, a team, or an organization functions from a creative perspective.

How can managers create an environment nourishing to creativity? I've talked to some executives about this question, and they say, "My job as a manager is to create a habitat that fosters innovation." The innovation engine can get sparked anywhere--it's a kind of Möbius cube--there's no beginning and no end. If you're a manager, your job is to create a habitat that stimulates the imagination of your team, of your employees, of your colleagues.

One of the most common things that people say during a brainstorming session is "let me build on that." It’s a great way, even if you're going to take a tangential turn from what someone just said, to validate what they said and come up with an interesting segue to something else. You want to keep moving forward and going beyond the first wave of ideas and the second wave of ideas and keep pushing. The worst way to brainstorm is when everyone has their own ideas and nobody has taken [one another’s ideas] in different directions. Everyone feels a sense of ownership for their own idea, and then when you make the decision about what you're going to do, you have a lot of "Well, I like my idea," "I like my idea."

It's not all about being different; it's about being better.

Ticlr.com is an example of how Facebook is evolving into a network of networks, a trend that could someday remove any sense of a website having a beginning and end

The Winchester, Mass.-based company depends on getting permission to use members' Facebook contacts in order to make it easy for them to send gifts purchased on Ticlr.com. The gifts can be big to celebrate birthdays and anniversaries or small to break the ice when trying to get a first date.

Tradesparq.com reflects a social networking trend in which sites leverage who a person knows as a way to add credibility to potential business deals. Without LinkedIn, Tradesparq.com would be just another business-to-business site. With the professional network, the company can use a buyer's LinkedIn contacts to put him in touch with people who know the Chinese supplier bidding on a product request.

Marketing strategies will maintain their mediocre successes as long as we keep expecting engagement and loyalty from our customers without giving them the same consideration. However, by investing time and resources to develop great gobs of gorgeous content with compelling, interesting messages worth sharing, the scales will tip, the pendulum will swing. 

Make transmedia your best friend.  Get the most value out of investing in content by including multiple platforms and varied content around singular campaigns. During the planning phase, consider the different ways to connect to your audience and decide ahead of time to develop and integrate several of these platforms into your approach. Behind-the-scenes still shots at a video shoot can be published to Instagram, and money-saver tips used as website copy can be turned into a series of illustrated JPEGs and posted to Pinterest. Of course, it’s not necessary to always use every platform, but it is necessary to consider each platform.

As user trends continue to shift from search to discovery, creating the structure and process to support that discovery requires a sophisticated content strategy.

Instead of requiring users to categorize each board they create, however, Pinterest’s strategy is to involve other users. When someone comes across an uncategorized board, they’re asked to help by selecting one of the 32 categories from a dropdown.  So while Pinterest gives its user community a lot of free reign when it comes to naming and organizing content, this strategy is supported by well-placed guidance to help the community improve the quality and reliability of the content. Pinterest strikes a balance between flexibility and structure by involving users in enhancing site categorization while lowering the barrier to entry for users who would rather not spend their time categorizing.

Promoting older but still relevant content. Creating and promoting new content is important, but leading users to older content may also be part of your content strategy.

Storify now has 1.2 million users visiting its site as of March, up 50% from the prior month. During March, Storify’s stories were read 14 million times across all sites, including those were the feeds were embedded. For comparison’s sake, Storify, which launched into public beta this time last year, was averaging 6.5 million monthly views as of last August.

it’s not how many followers you have, but how many relevant followers you have. Having 20,000 followers who don’t respond to anything you share is equivalent to shouting from the top of the Empire State Building and claiming all of New York City as your audience.