his study we have compiled what we consider to be some of the most important factors to consider when improving the ch
Group items tagged
Service Design - 2 views
Hello fellow UX gurus, I wanted to share some tidbits of my service design research. Brief summary UX Magazine | Service Design: Service design is also referred to as 'holistic design,' 'multi...
5 Secrets of Good UI Design from Apple's Human Interface Guidelines | A Better User Exp... - 0 views
Best Practices for Mobile Site Checkout - 1 views
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ften paramount on mobile retail websites as several users prefer to search for products i
Digital Adaptation - 1 views
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Beware too many small changes: there are always some users left behind with iterations.
Designing for the Next Step - 2 views
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Could be useful as we're considering how to increase user registrations.
Designing The Well-Tempered Web - 0 views
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Great article advocating for responsive web design. "Again, it's true that responsive design and device-specific experiences can offer us a way around many of these problems. If we can tune the size of a button to a particular environment, then we don't have to accept blunt, across-the-board treatment. But the number of devices we have to support will only increase, and customizing for every possible scenario could quickly become unreasonable. Even if we are able to provide perfectly tailored design at the execution level, there is still value in thinking about tempered, universally accessible design at the conceptual level. Additionally, just because we can tailor design to particular experiences doesn't mean that users will not carry expectations over from one experience to another. The boundaries might blur whether we like it or not."
The Two-Week Rule - 1 views
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So for those people that believe in principle that they need to validate their product ideas with real customers, but are unsure of how “baked” the idea needs to be, I offer this very specific rule: Never go more than two weeks without putting your product ideas in front of real users and customers.
6 CAPTCHA Alternatives to Improve Conversion - 1 views
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CAPTCHA is more than a catchy name, it's an acronym - Completely Automated Public Turing test to tell Computers and Humans Apart. But in practical terms, CAPTCHAs are often Consistently Annoying, and Prevent The Conversion from Happening A-Lot. One study by Stanford University (link opens as PDF) found 3 human users agreed on the "translation" of the CAPTCHA only 71% of the time. Overall success rates were ~85% on average.
Idiots, Drama Queens and Scammers: Improving Customer Service with UX - 4 views
Prototype - Wikipedia, the free encyclopedia - 7 views
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Proof-of-Principle Prototype (Model)
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Form Study Prototype (Model).
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User Experience Prototype (Model)
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Beyond Usability - 5 views
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I like this quote: "But the most difficult question is not really whether or not the user can figure out how to use the product, it is whether they even want to use the product. Usability is usually the easier part."
Product Discovery with Live-Data Prototypes - 3 views
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Marty Cagan again, this time making a case for live-data prototypes in order to facilitate user testing and A/B tests.
Consistency in Design is the Wrong Approach " UIE Brain Sparks - 3 views
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We do this already (put the user first, over internal consistency) but I thought it was a good read.
Designing User Interfaces for Your Mother - Design/UX - Medium - 1 views
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Love this!
A Beginner's Guide to Wireframing in Omnigraffle - 0 views
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Good tutorial for new Omnigraffle users. I d/l the Konigi stencils and really like them!
Svpply - 2 views
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Love it Button 2.0 -- discover new products, new users, and new shopping sites -
Social Product Sharing
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