And I do have problem #2 as well, which is somewhat annoying, as it takes the fun out of the lsit feature. Does anyone know a fix?

This would be really useful. The way I have it, now you have to decide between collaboration for which you'd use diigo groups that then create a massive but potentially cluttery heap of materials, or if you want something more structured you'd go for a diigo list which, unfortunately, can not be maintained by more than one person.

As you guys are having the same problem as me, why don't we do it like that: the three of us friend each other and we are done.

...which makes me doubt that there even is something like a "Support Team".
Bummer, really.

Well, I'm not surprised that usage is pretty low as nobody seemsto be allowed to use it, so quite honestly I still don't get it. Whatever.