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Principles of building communities online.

This post is part of a series examining some oft-neglected online customer touch points and exploring ways to optimize them. Today, I'll look at a type of page very similar to thank you pages - the logout confirmation, or logout thank you page.

Great point - Every touch point matters.. Use your logout/login/thank you/subscribe pages for good. Use them as content outposts. Use them to upsell. Use them to pull people back into your site

More than 80% of marketing executives say email, search marketing, and display ads are their company's top performing advertising channels, and many plan to increase spending on them in 2009, according to a survey from Datran Media.

Discussing Web Strategies to help you become more findable and engaging online

Let's say you're a butcher, a baker or a candlestick maker. You want to get up to speed on the social media activity in your market, as fast as you can. Or perhaps you want to sell things to candlestick makers online, or you're a journalist writing a story about blogging butchers, or maybe you've got some kind of weird baking fetish or academic interest. Is there any way to ramp up your knowledge of these fields, fast, other than the "Google and wander" method? We think there is. Below you'll find step-by-step instructions, with screen shots, for the process we use when we want to get smart about a new field in a hurry.

Search Marketing investment is a staple of an effective web strategy and the "build it and they will come" strategy does not work. No matter how good your product, content, or website is - they will not come unless you invest in your SEM web strategy.

It appears a large proportion of small business owners are still stuck in the "build it and they will come" mentality. The study highlights that most small businesses have developed websites, but have done little more to enhance their online business presence. According to the report, over 59% of small business owners who own websites don't use paid search marketing, and of those, a whopping 90% have never tried it.

1. Learn How to Adjust at Your Day Job 2. Understand How Social Media is a Risk and Opportunity 3. Use Online Networking Tools to Connect 4. Attend Real World Events 5. Always Be Looking For Opportunities

Now, a new breed of companies is trying to tackle all of those options and determine what ad works for a specific audience. They are creating hundreds of versions of clients' online ads, changing elements like color, type font, message, and image to see what combination draws clicks on a particular site or from a specific audience.

You're responsible for the direction of your online strategies for your company or organization, specifically using social media and computing tools to reach, connect, and build communities around your brand. Most folks at your company know this space is important, but don't know how to do it, they are relying on your expertise to think holistically, integrated, and strategically.

To survive, publishers have to let this one go. Digital (online and mobile) is the future; younger people have already adopted digital media as a lifestyle, and they're not going to miraculously start reading print newspapers in any significant numbers as they grow older. Print will continue to decline as its core audience ages. So put the future at the center of the company, not the past. Now, and not before it's too late.

Know your objectives in advance. Start small, when possible: think "proof of concept." Track the metrics obsessively. Make sure that your interactive marketing efforts are tied to the sales funnel (e.g., your vp of sales ought to be able to determine where most leads are coming from online). Report frequently.

In the end you will realize, as I did, Google AdSense is just the beginning of your online income. Once you expand your horizons, you can make serious strides toward expanding your bottom line.

Free landing page templates - but most importantly a quick overview on what a landing page is and why you need to use them.

A landing page is a special page created for the express purpose of "converting" website visitors - to get those visitors to take some action such as filling out a lead form or subscribing to a newsletter. If, for instance, you were running an ad campaign to generate leads online, you would point the ad to your landing page, rather than to your home page where the visitor might get lost or frustrated.

This webinar will show you how to leverage the web to run your existing business better and more efficiently. I'll run through a short presentation and will follow up with live Q&A.

As you push traffic to your website and expand your brand name, you lose out if you don't use the power of online video. Video Search Engine Optimization (VSEO) is a vital and necessary component of a competitive website, and it's not as difficult to implement as you may think.

Great points to focus on conversion rates rather than traffic.

The most important point every online business needs to know is this: Conversions (how many people take the desired action - whether that is completing a purchase, gaining potential leads, or increasing a subscriber base) are more important by far than increasing traffic.

Great new tool for recording online video interviews (free!). Thanks Dave Kaminski at www.webvideouniversity.com

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