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Any individual fish or pod of fish in your sea represents one lead.

Your Nemo will not be the first or the second fish that you catch. At the beginning, you will have very little information about the Nemo you would like to catch. You will start to examine your fish and create some criteria as to how Nemo should look like. In other words, you are qualifying your fish.

Lead = Any Fish in The Sea. Opportunity = Nemo

Mistake 1.  Not putting a strong interdisciplinary team together. It is impossible to put together an analytics platform without understanding the needs of the customers who will use it.  Sounds simple, right?  Who wouldn’t do that?  You’d be surprised how many analytics projects are wrapped up by IT because “they think” they know the customer needs.  Not assembling the right team is clearly the biggest mistake companies make.  Many times what is on your mind (and if you’re an IT person willing to admit it) is that you are considering converting all those favorite company reports.  Your goal should not be that.  Your goal is to create a system—human engineered with customers, financial people, IT folks, analysts, and others—that give people new and exciting ways to look at information.  It should give you new insights. New competitive information.  If you don’t get the right team put together, you’ll find someone longing for the good old days and their old dusty reports.  Or worse yet, still finding ways to generate those old dusty reports. Mistake 2.  Not having the right talent to design, build, run and update your analytics system.  It is undeniable that there is now high demand for business analytics specialists.  There are not a lot of them out there that really know what to do unless they’ve been burned a few times and have survived and then built successful BA systems.  This is reflected by the fact you see so many analytics vendors offer, or often recommend, third-party consulting and training to help the organization develop their business analytic skills.  Work hard to build a three-way partnership between the vendor, your own team, and an implementation partner.  If you develop those relationships, risk of failure goes way down.

Mistake 3.  Putting the wrong kind of analyst or designer on the project. This is somewhat related to Mistake 2 but with some subtle differences.  People have different skillsets so you need to make sure the person you’re considering to put on the project is the right “kind.”  For example, when you put the design together you need both drill-down and summary models.  Both have different types of users.  Does this person know how to do both?  Or, for example, inexperience in an analyst might lead to them believing vendor claims and not be able to verify them as to functionality or time to implement. Mistake 4.  Not understanding how clean the data is you are getting and the time frame to get it clean.  Profile your data to understand the quality of your source data.  This will allow you to adjust your system accordingly to compensate for some of those issues or more importantly push data fixes to your source systems.  Ensure high quality data or your risk upsetting your customers.  If you don’t have a good understanding of the quality of your data, you could easily find yourself way behind schedule even though the actual analytics and business intelligence framework you are building is coming along fine. Mistake 5.  Picking the wrong tools.  How often do organizations buy software tools that just sit on the shelve?  This often comes from management rushing into a quick decision based on a few demos they have seen.  Picking the right analytics tools requires an in-depth understanding of your requirements as well as the strengths and weaknesses of the tools you are evaluating.  The best way to achieve this understanding is by getting an unbiased implementation partner to build a proof of concept with a subset of your own data and prove out the functionality of the tools you are considering. Bottom Line.  Think things through carefully. Make sure you put the right team together.  Have a data cleansing plan.  If the hype sounds too good to be true—have someone prove it to you.

Integration BI infrastructure: All tools in the platform use the same security, metadata, administration, portal integration, object model and query engine, and should share the same look and feel. Metadata management: Tools should leverage the same metadata, and the tools should provide a robust way to search, capture, store, reuse and publish metadata objects, such as dimensions, hierarchies, measures, performance metrics and report layout objects. Development tools: The platform should provide a set of programmatic and visual tools, coupled with a software developer's kit for creating analytic applications, integrating them into a business process, and/or embedding them in another application. Collaboration: Enables users to share and discuss information and analytic content, and/or to manage hierarchies and metrics via discussion threads, chat and annotations.

Information Delivery Reporting: Provides the ability to create formatted and interactive reports, with or without parameters, with highly scalable distribution and scheduling capabilities. Dashboards: Includes the ability to publish Web-based or mobile reports with intuitive interactive displays that indicate the state of a performance metric compared with a goal or target value. Increasingly, dashboards are used to disseminate real-time data from operational applications, or in conjunction with a complex-event processing engine. Ad hoc query: Enables users to ask their own questions of the data, without relying on IT to create a report. In particular, the tools must have a robust semantic layer to enable users to navigate available data sources. Microsoft Office integration: Sometimes, Microsoft Office (particularly Excel) acts as the reporting or analytics client. In these cases, it is vital that the tool provides integration with Microsoft Office, including support for document and presentation formats, formulas, data "refreshes" and pivot tables. Advanced integration includes cell locking and write-back. Search-based BI: Applies a search index to structured and unstructured data sources and maps them into a classification structure of dimensions and measures that users can easily navigate and explore using a search interface. Mobile BI: Enables organizations to deliver analytic content to mobile devices in a publishing and/or interactive mode, and takes advantage of the mobile client's location awareness.

Analysis Online analytical processing (OLAP): Enables users to analyze data with fast query and calculation performance, enabling a style of analysis known as "slicing and dicing." Users are able to navigate multidimensional drill paths. They also have the ability to write back values to a proprietary database for planning and "what if" modeling purposes. This capability could span a variety of data architectures (such as relational or multidimensional) and storage architectures (such as disk-based or in-memory). Interactive visualization: Gives users the ability to display numerous aspects of the data more efficiently by using interactive pictures and charts, instead of rows and columns. Predictive modeling and data mining: Enables organizations to classify categorical variables, and to estimate continuous variables using mathematical algorithms. Scorecards: These take the metrics displayed in a dashboard a step further by applying them to a strategy map that aligns key performance indicators (KPIs) with a strategic objective. Prescriptive modeling, simulation and optimization: Supports decision making by enabling organizations to select the correct value of a variable based on a set of constraints for deterministic processes, and by modeling outcomes for stochastic processes.

You cannot accept problems as handed to you in the business environment. Never allow yourself to be the analyst to whom problems are “thrown over the fence.” Engage with the people whose challenges you’re tackling to make sure you’re solving the right problem. Learn the business’s processes and the data that’s generated and saved. Learn how folks are handling the problem now, and what metrics they use (or ignore) to gauge success.

Solve the correct, yet often misrepresented, problem. This is something no mathematical model will ever say to you. No mathematical model can ever say, “Hey, good job formulating this optimization model, but I think you should take a step back and change your business a little instead.” And that leads me to my next point: Learn how to communicate.

In today’s business environment, it is often unacceptable to be skilled at only one thing. Data scientists are expected to be polyglots who understand math, code, and the plain-speak (or sports analogy-ridden speak . . . ugh) of business. And the only way to get good at speaking to other folks, just like the only way to get good at math, is through practice.

The amount of data in our world has been exploding, and analyzing large data sets—so-called big data—will become a key basis of competition, underpinning new waves of productivity growth, innovation, and consumer surplus, according to research by MGI and McKinsey's Business Technology Office.

For example, a retailer using big data to the full could increase its operating margin by more than 60 percent.

important factor of production, alongside labor and capital.

Web registration pages and campaigns, direct mail campaigns, email marketing, multichannel campaigns, database marketing and third-party leased lists, social CRM and social networking sites, and tradeshows.

SugarCRM

Chatter and Data.com

These are few of the benefits of implementing a good quality CRM All of your clients’ information is stored in one place, it’s easy to update and share with the whole team. Updates by colleagues should be saved immediately. Every member of your team will be able to see the exact point when your business last communicated with a client, and what the nature of that communication was. CRMs can give you instant metrics on various aspects of your business automatically.  Reports can be generated. These can also be used to forecast and plan for the future. You will be able to see the complete history of your company’s interaction with a client. Calendars and diaries can be integrated, relating important events or tasks with the relevant client.  Suitable times can be suggested to contact customers and set reminders.

Finding one system that will fit your needs in one package may not be possible, so be aware that you may need to customise it to fit into your company. There are infinite possibilities here so don’t get too carried away as costs will rise accordingly.

Ensure that the CRM works on mobile devices and can be accessed remotely. Employees aren’t necessarily sat at their desks when it needs to be used or updated. Real-time updates are necessary for ensuring that clients aren’t contacted twice with the exact same follow up.

The balanced scorecard is one popular methodology for linking strategy, technology, and performance management. Other methodologies, such as applied information economics, combine statistical analysis, portfolio theory, and decision science in order to help firms calculate the economic value of better information. Whether you use a published methodology or develop your own approach in-house, the important point is to make sure your BI activities are keyed to generating real business value, not merely creating pretty, but useless, dashboards and reports.