Tweddle Group Outward Mindset

"Minding your manners" is all about focusing on how the other person feels, not on how you feel. It's consciously acting in a way that puts other people at ease and makes them feel comfortable.

Focusing our attention on the people around us strengthens our ability to learn, communicate, and get results.

"authors state that proposals for synthetic personhood are already being discussed by the European Union and that the legal framework to do so is already in place. The authors stress the importance of giving artificially intelligent beings obligations as well as protections, so as to remove their potential as a "liability shield.""

Conscientiousness is the state of being thorough, careful, or vigilant; it implies a desire to do a task well. Conscientiousness is also one trait of the five-factor model of personality, and is manifested in characteristic behaviors such as being efficient, organized, neat, and systematic. It includes such elements as self-discipline, carefulness, thoroughness, self-organization, deliberation (the tendency to think carefully before acting), and need for achievement.

"The best leaders focus on making a positive difference and selling their ideas to decision makers, not on proving how smart or how right they are."

"Our bodies have a language of their own, and their words aren't always kind. Your body language has likely become an integral part of who you are, to the point where you might not even think about it."

When we're in conflict with others, we tend to believe ourselves more than anyone else. We believe our own perspective is the truth; people who disagree can't possibly be right (or have a legitimate perspective).

At Arbinger, we talk a lot about mindset change. By shifting from a self-focused inward mindset to an others-inclusive, results-focused outward mindset, individuals and organizations can achieve breakthrough performance. They discover new possibilities and solutions for old problems because they are looking at those problems through new lenses.

"Remind yourself every morning when you wake up that each day is a gift and you're bound to make the most of the blessing you've been given. The moment you start acting like life is a blessing is the moment it will start acting like one."

Approximately 20% of U.S. companies now offer empathy training to their managers. According to a DDI study cited in the same article, the skills that had the strongest correlation with successful leadership were listening and responding.

Great article!

Genuine people know who they are. They are confident enough to be comfortable in their own skin. They are firmly grounded in reality, and they're truly present in each moment because they're not trying to figure out someone else's agenda or worrying about their own.

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How often do we feel disappointed in others' performance or behavior? As leaders, it's our responsibility to take action to mend unproductive relationships. With Arbinger I've learned to ask myself two questions when I find myself thinking like this. "Am I curiously seeking and hearing the other person's opinion with the intention of understanding?" "How am I making this situation worse for them?"

Nice read, Joe - thank you! "An effective "outside, inside, out" process, as Arbinger calls it, involves intense curiosity, active listening and internalization followed by strategizing around how one can be helpful to others moving forward."