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Kristine Kehrig

Compassion vs. Empathy - 3 views

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    Approximately 20% of U.S. companies now offer empathy training to their managers. According to a DDI study cited in the same article, the skills that had the strongest correlation with successful leadership were listening and responding.
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    Great article!
Joe Bennett

Great Collusion Example - 13 views

That worked well in some cases with POD & Planning job shadowing each other.

Joe Bennett

Empathy - 4 views

I believe empathy is the most essential quality of civilization. (Roger Ebert)

started by Joe Bennett on 12 Nov 14 no follow-up yet
Joe Bennett

Empathy - 5 views

True empathy is always free of any evaluative or diagnostic quality. This comes across to the recipient with some surprise. 'If I am not being judged, perhaps I am not so evil or abnormal as I have...

started by Joe Bennett on 16 Oct 14 no follow-up yet
Joe Bennett

What I Regret Most in My Life Are Failures of Kindness - 1 views

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    J.K. Rowling reminds us that our connection with one another can be enhanced by a deep curiosity that develops into imagination and ultimately empathy. As we allow our imaginations to wander through the stories of others, we are able to better see them as people who matter like we matter.
Joe Bennett

Empathy - 3 views

The best way to forgive someone is to enter into their sufferings. (John Geddes)

started by Joe Bennett on 12 Mar 14 no follow-up yet
Joe Bennett

Self Absorption - 1 views

"Self-absorption in all its forms kills empathy and compassion." (Daniel Goleman)

started by Joe Bennett on 23 Sep 13 no follow-up yet
Harold Wright liked it
Joe Bennett

It Takes More Than Intellect - 11 views

The research tells us that emotional intelligence is a far better predictor of success than intellectual intelligence. Above a certain level intellectual intelligence does not help you become more...

Joe Bennett

I Forgive You - 4 views

To say 'I forgive you' is almost condescending - it locks me into an 'us and them' scenario keeping me right and you wrong. That attitude won't change anything. But I can experience empathy, and in...

started by Joe Bennett on 04 Feb 15 no follow-up yet
Kristine Kehrig

Empathy at Work - People Skills Training - 1 views

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    *Pay attention, physically and mentally, to what's happening. *Listen carefully, and note the key words and phrases that people use. *Respond encouragingly to the central message. *Be flexible - prepare to change direction as the other person's thoughts and feelings also change. *Look for cues that you're on target.
Kristine Kehrig

7 Benefits of Empathy in the Workplace - 2 views

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    Focusing our attention on the people around us strengthens our ability to learn, communicate, and get results.
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