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markfrankel18

The Dark Side of Emotional Intelligence - Adam Grant - The Atlantic - 0 views

  • Emotional intelligence is important, but the unbridled enthusiasm has obscured a dark side. New evidence shows that when people hone their emotional skills, they become better at manipulating others. When you’re good at controlling your own emotions, you can disguise your true feelings. When you know what others are feeling, you can tug at their heartstrings and motivate them to act against their own best interests.
  • Social scientists have begun to document this dark side of emotional intelligence. In emerging research led by University of Cambridge professor Jochen Menges, when a leader gave an inspiring speech filled with emotion, the audience was less likely to scrutinize the message and remembered less of the content. Ironically, audience members were so moved by the speech that they claimed to recall more of it.
  • n jobs that required extensive attention to emotions, higher emotional intelligence translated into better performance.
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  • However, in jobs that involved fewer emotional demands, the results reversed. The more emotionally intelligent employees were, the lower their job performance. For mechanics, scientists, and accountants, emotional intelligence was a liability rather than an asset. Although more research is needed to unpack these results, one promising explanation is that these employees were paying attention to emotions when they should have been focusing on their tasks.
markfrankel18

The End Of Rational Vs. Emotional: How Both Logic And Feeling Play Key Roles In Marketi... - 2 views

  • Douglas Van Praet argues that while decision making is governed by our emotions, brands should still provide people with a logical lifeline (but they should steer clear of research that lets the post-rationalizing tail wag the emotional dog).
  • One of the longest-running debates in marketing is whether to use a rational or emotional advertising approach in marketing--but cognitive science says that argument is pointless. While emotions overwhelmingly drive behavior, it is misguided to believe that thinking and feeling are somehow mutually exclusive. Emotion and logic are intertwined. Behavioral science is now telling us that we don’t really have “free will.” We have “free won’t.” We can give in to the visceral impulses that drive us or choose to apply the brakes of rational restraint. While we can’t choose our emotions because they originate unconsciously, we can choose our conscious response to our feelings. This is essentially what consciousness is--a series of critical reflections and interpretations about how we are feeling.
Lawrence Hrubes

RULER | Yale Center for Emotional Intelligence - 0 views

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    "The Yale Center for Emotional Intelligence uses the power of emotions to create a more effective and compassionate society. The Center conducts research and teaches people of all ages how to develop their emotional intelligence."
markfrankel18

What Emotions Are (and Aren't) - The New York Times - 1 views

  • Analogously, emotion words like “anger,” “happiness” and “fear” each name a population of diverse biological states that vary depending on the context. When you’re angry with your co-worker, sometimes your heart rate will increase, other times it will decrease and still other times it will stay the same. You might scowl, or you might smile as you plot your revenge. You might shout or be silent. Variation is the norm.
  • The ease with which we experience emotions, and the effortlessness with which we see emotions in others, doesn’t mean that each emotion has a distinct pattern in the face, body or brain. Instead of asking where emotions are or what bodily patterns define them, we would do better to abandon such essentialism and ask the more revealing question, “How does the brain construct these incredible experiences?”
Lawrence Hrubes

The Power of Touch - The New Yorker - 0 views

  • At a home in the Romanian city of Iași, Carlson measured cortisol levels in a group of children ranging from two months to three years old. The caregiver-to-child ratio was twenty to one, and most of the children had experienced severe neglect and sensory deprivation. Multiple times a day, Carlson took saliva samples, tracking how cortisol levels fluctuated in response to stressful events. The children, she found, were hormonally off kilter. Under normal conditions, cortisol peaks just before we wake up and then tapers off; in the leagăne infants, it peaked in the afternoon and remained elevated. Those levels, in turn, correlated with faltering performance on numerous cognitive and physical assessments. Then Carlson tried an intervention modelled on the work of Joseph Sparling, a child-development specialist, and the outcomes changed. When half of the orphans received more touching from more caregivers—an increase in hugs, holding, and the making of small adjustments to clothes and hair—their performance markedly improved. They grew bigger, stronger, and more responsive, both cognitively and emotionally, and they reacted better to stress.
  • Touch is the first of the senses to develop in the human infant, and it remains perhaps the most emotionally central throughout our lives. While many researchers have appreciated its power, others have been more circumspect. Writing in 1928, John B. Watson, one of the originators of the behaviorist school of psychology, urged parents to maintain a physical boundary between themselves and their children: “Never hug and kiss them, never let them sit on your lap. If you must, kiss them once on the forehead when they say goodnight. Shake hands with them in the morning. Give them a pat on the head if they have made an extraordinarily good job on a difficult task.” Watson acknowledged that children must be bathed, clothed, and cared for, but he believed that excessive touching—that is, caressing—would create “mawkish” adults. An untouched child, he argued, “enters manhood so bulwarked with stable work and emotional habits that no adversity can quite overwhelm him.” Now we know that, to attain that result, he should have suggested the opposite: touch, as frequent and as caring as possible
  • And yet touch is rarely purely physical. Field’s more recent work has shown that the brain is very good at distinguishing an emotional touch from a similar, but non-emotional, one. A massage chair is not a masseuse. Certain touch receptors exist solely to convey emotion to the brain, rather than sensory information about the external environment. A recent study shows that we can identify other people’s basic emotions based on how they touch us, even when they are separated from us by a curtain. And the emotions that are communicated by touch can go on to shape our behavior. One recent review found that, even if we have no conscious memory of a touch—a hand on the shoulder, say—we may be more likely to agree to a request, respond more (or less) positively to a person or product, or form closer bonds with someone.
Lawrence Hrubes

Why Emotional Learning May Be As Important As The ABCs : NPR Ed : NPR - 0 views

  • He and his colleagues launched the FastTrack Project to see if they could change students' life trajectory by teaching them what researchers like to call social-emotional intelligence. Back in 1991, they screened 5-year-olds at schools around the country for behavior problems. After interviewing teachers and parents, the researchers identified 900 children who seemed to be most at risk for developing problems later on. Half of these kids went through school as usual — though they had access to free counseling or tutoring. The rest got PATHS lessons, as well as counseling and tutoring, and their parents received training as well — all the way up until the students graduated from high school. By age 25, those who were enrolled in the special program not only had done better in school, but they also had lower rates of arrests and fewer mental health and substance abuse issues. The results of this decades-long study were published in September in the American Journal of Psychiatry. The findings prove, Dodge says, "In the same way that we can teach reading literacy, we can teach social and emotional literacy."
Lawrence Hrubes

Mapping Emotions On The Body: Love Makes Us Warm All Over : Shots - Health News : NPR - 0 views

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    "When a team of scientists in Finland asked people to map out where they felt different emotions on their bodies, it found that the results were surprisingly consistent, even across cultures."
Diana Shafran

Negative Emotions Are Key to Well-Being - 0 views

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    Feeling sad, mad, critical or otherwise awful? Surprise: negative emotions are essential for mental health. In fact, anger and sadness are an important part of life, and new research shows that experiencing and accepting such emotions are vital to our mental health. Attempting to suppress thoughts can backfire and even diminish our sense of contentment. "Acknowledging the complexity of life may be an especially fruitful path to psychological well-being," says psychologist Jonathan M. Adler of the Franklin W. Olin College of Engineering.
Lawrence Hrubes

Reason and Emotion (1943) - YouTube - 2 views

  • Reason and Emotion
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    1943 animated film showing conflict between reason and emotion, with suggestions about how Nazi Germany was negatively influenced by these factors
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    If you like that, check out this WWII Disney propaganda film, from a book written by the Headmaster of the American School of Berlin: https://www.youtube.com/watch?v=eU1LHeim_hA
markfrankel18

The Science of Why We Don't Believe Science | Mother Jones - 0 views

  • "A MAN WITH A CONVICTION is a hard man to change. Tell him you disagree and he turns away. Show him facts or figures and he questions your sources. Appeal to logic and he fails to see your point."
  • The theory of motivated reasoning builds on a key insight of modern neuroscience (PDF): Reasoning is actually suffused with emotion (or what researchers often call "affect"). Not only are the two inseparable, but our positive or negative feelings about people, things, and ideas arise much more rapidly than our conscious thoughts, in a matter of milliseconds—fast enough to detect with an EEG device, but long before we're aware of it. That shouldn't be surprising: Evolution required us to react very quickly to stimuli in our environment. It's a "basic human survival skill," explains political scientist Arthur Lupia of the University of Michigan. We push threatening information away; we pull friendly information close. We apply fight-or-flight reflexes not only to predators, but to data itself. We apply fight-or-flight reflexes not only to predators, but to data itself. We're not driven only by emotions, of course—we also reason, deliberate. But reasoning comes later, works slower—and even then, it doesn't take place in an emotional vacuum. Rather, our quick-fire emotions can set us on a course of thinking that's highly biased, especially on topics we care a great deal about.
  • In other words, when we think we're reasoning, we may instead be rationalizing. Or to use an analogy offered by University of Virginia psychologist Jonathan Haidt: We may think we're being scientists, but we're actually being lawyers
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  • A key question—and one that's difficult to answer—is how "irrational" all this is. On the one hand, it doesn't make sense to discard an entire belief system, built up over a lifetime, because of some new snippet of information.
  • Okay, so people gravitate toward information that confirms what they believe, and they select sources that deliver it. Same as it ever was, right? Maybe, but the problem is arguably growing more acute, given the way we now consume information—through the Facebook links of friends, or tweets that lack nuance or context, or "narrowcast" and often highly ideological media that have relatively small, like-minded audiences. Those basic human survival skills of ours, says Michigan's Arthur Lupia, are "not well-adapted to our information age."
markfrankel18

The Moral Instinct - New York Times - 3 views

  • It seems we may all be vulnerable to moral illusions the ethical equivalent of the bending lines that trick the eye on cereal boxes and in psychology textbooks. Illusions are a favorite tool of perception scientists for exposing the workings of the five senses, and of philosophers for shaking people out of the naïve belief that our minds give us a transparent window onto the world (since if our eyes can be fooled by an illusion, why should we trust them at other times?). Today, a new field is using illusions to unmask a sixth sense, the moral sense.
  • The first hallmark of moralization is that the rules it invokes are felt to be universal. Prohibitions of rape and murder, for example, are felt not to be matters of local custom but to be universally and objectively warranted. One can easily say, “I don’t like brussels sprouts, but I don’t care if you eat them,” but no one would say, “I don’t like killing, but I don’t care if you murder someone.”The other hallmark is that people feel that those who commit immoral acts deserve to be punished.
  • Until recently, it was understood that some people didn’t enjoy smoking or avoided it because it was hazardous to their health. But with the discovery of the harmful effects of secondhand smoke, smoking is now treated as immoral. Smokers are ostracized; images of people smoking are censored; and entities touched by smoke are felt to be contaminated (so hotels have not only nonsmoking rooms but nonsmoking floors). The desire for retribution has been visited on tobacco companies, who have been slapped with staggering “punitive damages.” At the same time, many behaviors have been amoralized, switched from moral failings to lifestyle choices.
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  • But whether an activity flips our mental switches to the “moral” setting isn’t just a matter of how much harm it does. We don’t show contempt to the man who fails to change the batteries in his smoke alarms or takes his family on a driving vacation, both of which multiply the risk they will die in an accident. Driving a gas-guzzling Hummer is reprehensible, but driving a gas-guzzling old Volvo is not; eating a Big Mac is unconscionable, but not imported cheese or crème brûlée. The reason for these double standards is obvious: people tend to align their moralization with their own lifestyles.
  • People don’t generally engage in moral reasoning, Haidt argues, but moral rationalization: they begin with the conclusion, coughed up by an unconscious emotion, and then work backward to a plausible justification.
  • Together, the findings corroborate Greene’s theory that our nonutilitarian intuitions come from the victory of an emotional impulse over a cost-benefit analysis.
  • The psychologist Philip Tetlock has shown that the mentality of taboo — a conviction that some thoughts are sinful to think — is not just a superstition of Polynesians but a mind-set that can easily be triggered in college-educated Americans. Just ask them to think about applying the sphere of reciprocity to relationships customarily governed by community or authority. When Tetlock asked subjects for their opinions on whether adoption agencies should place children with the couples willing to pay the most, whether people should have the right to sell their organs and whether they should be able to buy their way out of jury duty, the subjects not only disagreed but felt personally insulted and were outraged that anyone would raise the question.
  • The moral sense, then, may be rooted in the design of the normal human brain. Yet for all the awe that may fill our minds when we reflect on an innate moral law within, the idea is at best incomplete. Consider this moral dilemma: A runaway trolley is about to kill a schoolteacher. You can divert the trolley onto a sidetrack, but the trolley would trip a switch sending a signal to a class of 6-year-olds, giving them permission to name a teddy bear Muhammad. Is it permissible to pull the lever? This is no joke. Last month a British woman teaching in a private school in Sudan allowed her class to name a teddy bear after the most popular boy in the class, who bore the name of the founder of Islam. She was jailed for blasphemy and threatened with a public flogging, while a mob outside the prison demanded her death. To the protesters, the woman’s life clearly had less value than maximizing the dignity of their religion, and their judgment on whether it is right to divert the hypothetical trolley would have differed from ours. Whatever grammar guides people’s moral judgments can’t be all that universal. Anyone who stayed awake through Anthropology 101 can offer many other examples.
  • The impulse to avoid harm, which gives trolley ponderers the willies when they consider throwing a man off a bridge, can also be found in rhesus monkeys, who go hungry rather than pull a chain that delivers food to them and a shock to another monkey. Respect for authority is clearly related to the pecking orders of dominance and appeasement that are widespread in the animal kingdom. The purity-defilement contrast taps the emotion of disgust that is triggered by potential disease vectors like bodily effluvia, decaying flesh and unconventional forms of meat, and by risky sexual practices like incest.
  • All this brings us to a theory of how the moral sense can be universal and variable at the same time. The five moral spheres are universal, a legacy of evolution. But how they are ranked in importance, and which is brought in to moralize which area of social life — sex, government, commerce, religion, diet and so on — depends on the culture.
  • By analogy, we are born with a universal moral grammar that forces us to analyze human action in terms of its moral structure, with just as little awareness. The idea that the moral sense is an innate part of human nature is not far-fetched. A list of human universals collected by the anthropologist Donald E. Brown includes many moral concepts and emotions, including a distinction between right and wrong; empathy; fairness; admiration of generosity; rights and obligations; proscription of murder, rape and other forms of violence; redress of wrongs; sanctions for wrongs against the community; shame; and taboos.
  • Here is the worry. The scientific outlook has taught us that some parts of our subjective experience are products of our biological makeup and have no objective counterpart in the world. The qualitative difference between red and green, the tastiness of fruit and foulness of carrion, the scariness of heights and prettiness of flowers are design features of our common nervous system, and if our species had evolved in a different ecosystem or if we were missing a few genes, our reactions could go the other way. Now, if the distinction between right and wrong is also a product of brain wiring, why should we believe it is any more real than the distinction between red and green? And if it is just a collective hallucination, how could we argue that evils like genocide and slavery are wrong for everyone, rather than just distasteful to us?
  • Putting God in charge of morality is one way to solve the problem, of course, but Plato made short work of it 2,400 years ago. Does God have a good reason for designating certain acts as moral and others as immoral? If not — if his dictates are divine whims — why should we take them seriously? Suppose that God commanded us to torture a child. Would that make it all right, or would some other standard give us reasons to resist? And if, on the other hand, God was forced by moral reasons to issue some dictates and not others — if a command to torture a child was never an option — then why not appeal to those reasons directly?
markfrankel18

What We Really Taste When We Drink Wine : The New Yorker - 2 views

  • Salzman first became interested in wine when he was a graduate student at Stanford University studying neuroscience (Ph.D.) and psychiatry (M.D.). “I was corrupted by some people who were very serious about wine,” he told me. Together, they would host wine tastings and travel to vineyards. Over time, as his interest in wine grew, he began to think about the connections between his tastings and the work he was doing on the ways in which emotion colors the way our brains process information. “We study how cognitive and emotional processes can affect perception,” he said. “And in the case of something like wine, you have the perfect example: even before you open a bottle to experience the wine itself, you already have an arbitrary visual stimulus—the bottle and the label—that comes with non-arbitrary emotional associations, good and bad.” And those emotional associations will, in turn, affect what we taste.
  • In one recent study, the Caltech neuroscientist Hilke Plassman found that people’s expectations of a wine’s price affected their enjoyment on a neural level: not only did they report greater subjective enjoyment but they showed increased activity in an area of the brain that has frequently been associated with the experience of pleasantness. The same goes for the color and shape of a wine’s label: some labels make us think that a wine is more valuable (and, hence, more tasty), while others don’t. Even your ability to pronounce a winery’s name can influence your appreciation of its product—the more difficult the name is to pronounce, the more you’ll like the wine.
  • For experts, though, the story is different. In 1990, Gregg Solomon, a Harvard psychologist who wrote “Great Expectorations: The Psychology of Expert Wine Talk,” found that amateurs can’t really distinguish different wines at all, but he also found that experts can indeed rank wines for sweetness, balance, and tannin at rates that far exceeded chance. Part of the reason isn’t just in the added experience. It’s in the ability to phrase and label that experience more precisely, a more developed sensory vocabulary that helps you to identify and remember what you experience. Indeed, when novices are trained, their discrimination ability improves.
markfrankel18

Mining Books To Map Emotions Through A Century : Shots - Health News : NPR - 0 views

  • "In 1941, sadness is at its peak," Bentley says.
  • Which brings us to the most surprising finding of the study: We think of modern culture — and often ourselves — as more emotionally open than people in the past. We live in a world of reality television and blogs and Facebook — it feels like feelings are everywhere, displayed to a degree that they never were before. But according to this research, that's not so.
markfrankel18

Paul Bloom: The Case Against Empathy : The New Yorker - 0 views

  • Empathy research is thriving these days, as cognitive neuroscience undergoes what some call an “affective revolution.” There is increasing focus on the emotions, especially those involved in moral thought and action. We’ve learned, for instance, that some of the same neural systems that are active when we are in pain become engaged when we observe the suffering of others. Other researchers are exploring how empathy emerges in chimpanzee and other primates, how it flowers in young children, and the sort of circumstances that trigger it.
  • Rifkin calls for us to make the leap to “global empathic consciousness.” He sees this as the last best hope for saving the world from environmental destruction, and concludes with the plaintive question “Can we reach biosphere consciousness and global empathy in time to avoid planetary collapse?”
  • This enthusiasm may be misplaced, however. Empathy has some unfortunate features—it is parochial, narrow-minded, and innumerate. We’re often at our best when we’re smart enough not to rely on it.
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  • Empathy research is thriving these days, as cognitive neuroscience undergoes what some call an “affective revolution.” There is increasing focus on the emotions, especially those involved in moral thought and action. We’ve learned, for instance, that some of the same neural systems that are active when we are in pain become engaged when we observe the suffering of others. Other researchers are exploring how empathy emerges in chimpanzee and other primates, how it flowers in young children, and the sort of circumstances that trigger it.
  • This interest isn’t just theoretical. If we can figure out how empathy works, we might be able to produce more of it.
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    "Empathy research is thriving these days, as cognitive neuroscience undergoes what some call an "affective revolution." There is increasing focus on the emotions, especially those involved in moral thought and action. We've learned, for instance, that some of the same neural systems that are active when we are in pain become engaged when we observe the suffering of others."
Lawrence Hrubes

BBC - Future - What is it like to have never felt an emotion? - 0 views

  • Some people seem to be born without the capacity to feel joy, sorrow or love. David Robson discovers the challenges and surprising advantages of “alexithymia”.
Lawrence Hrubes

What If We Lost the Sky? - NYTimes.com - 0 views

  • What is the sky worth? This sounds like a philosophical question, but it might become a more concrete one. A report released last week by the National Research Council called for research into reversing climate change through a process called albedo modification: reflecting sunlight away from earth by, for instance, spraying aerosols into the atmosphere. Such a process could, some say, change the appearance of the sky — and that in turn could affect everything from our physical health to the way we see ourselves. If albedo modification were actually implemented, Alan Robock, a professor of environmental sciences at Rutgers, told Joel Achenbach at The Washington Post: “You’d get whiter skies. People wouldn’t have blue skies anymore.” And, he added, “astronomers wouldn’t be happy, because you’d have a cloud up there permanently. It’d be hard to see the Milky Way anymore.”
  • Losing the night sky would have big consequences, said Dacher Keltner, a psychology professor at the University of California, Berkeley. His recent work looks at the health effects of the emotion of awe. In a study published in January in the journal Emotion, he and his team found that people who experienced a great deal of awe had lower levels of a marker of inflammation that has been linked to physical and mental ailments. One major source of awe is the natural world. “When you go outside, and you walk in a beautiful setting, and you just feel not only uplifted but you just feel stronger,” said Dr. Keltner, “there’s clearly a neurophysiological basis for that.” And, he added, looking up at a starry sky provides “almost a prototypical awe experience,” an opportunity to feel “that you are small and modest and part of something vast.”
markfrankel18

Don't Worry, Be Happy | bgreinhart - 1 views

  • Why can’t the symphony require all music to be happy? Why can’t a human require all her moods to be happy? Art is supposed to represent, reflect, and confirm the fullness of the human experience; art is the means by which we, as a species, communicate with ourselves. To illuminate even a single soul requires evocation of an infinite depth of emotion, not just one emotion but a whole teeming catalog of them, spilling across days and years and lives, common moods popping up like motifs and disappearing. The sounds of life are written in every key; the sights are painted in every color. To deny this is to deny yourself. To deny art which is not happy is to wall off nearly all of your being from contact with the outside world. I suspect that someone who demands all music be happy has forgotten how to be truly happy.
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