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Marcus Goodyear

Using Social Media Strategically - eMarketer - 0 views

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    "Gaining maturity means improving the ability to tie objectives to specific metrics. Marketers in the strategic phase are significantly more likely than those in earlier phases of the process to measure their success across all objectives. An increase in Website traffic was the No. 1 objective targeted and measured by all marketers." "Defining specific objectives for a social marketing initiative is only half the battle. The other half is aligning those objectives with corresponding metrics," according to the report. "This alignment is important because it enables an organization to measure its progress in achieving the objectives and proving ROI." MarketingSherpa found that retail and e-commerce marketers were more likely than any other industry to be increasing their social media marketing budgets next year, followed by publishing and media. Education and healthcare lagged, with less than one-half of marketers in the industry planning to up social media spending in 2010. Most social marketing dollars (60%) next year will go toward staff salaries for activities such as blogging, content development and monitoring of social channels. Another two-fifths will be spent on outside help from agencies, consultancies and service providers.
Marcus Goodyear

The Future of Social/E-Mail Integration - eMarketer - 1 views

  • the most common tactics implemented last year were tweeting e-mail newsletters and sending out blog entries to e-mail lists. Fewer than four in 10 small businesses were engaging in those activities, and only about one-quarter had e-mail sign-up forms on their social profiles or links within e-mail messages to follow them on social sites.
  • A majority plan to allow users to sign up for e-mails directly from social media sites like Facebook.
  • Almost one-half of small businesses will include “follow us” links in their e-mails, and about 44% will include share options in their messages.
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  • including a social sharing option in an e-mail increased their clients’ click-through rates from an average of 7.2% to 8.7%, and including as many as three different sharing options boosted the rate to 11.2%.
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    A couple of good easy ideas to consider for email: 1) Email signup on Facebook pages. 2) social sharing, friend options embedded in email. 3) Follow us on Twitter/Facebook embedded in email.
Marcus Goodyear

B2C Outpacing B2B in Social Measurement - eMarketer - 1 views

  • social metric usage varies depending on whether a marketer is focused on selling to businesses or consumers, as well as whether the firm markets a product or a service.
  • B2C product firms are outpacing them in monitoring sales levels and revenues and profits per customer, suggesting consumer-oriented social marketers may have learned that lesson.
  • In the next year, marketers expect to nearly double social dollars from just under 6% of total marketing budgets to just under 10%. Within five years, spending will be up to 17.7%.
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  • social media may be more difficult to apply in the service sector environment, where there isn't a tangible product for customers to relate to.
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    Top metrics for B2C service firms: * Hits/Visits/Pageviews (55.1%) * Number of followers or friends (46.4%) * Repeat visits (40.6%) * Buzz indicators, web mentions (33.3%) * Conversion rates from visitor to purchase (30.4%)
Marcus Goodyear

http://danachinn.typepad.com/files/kdmc-social-media-metrics-wksht.pdf - 0 views

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    Great sample strategy for determining social media metrics based on a case study in Victoria, Texas.
Christy Richardson

Social Media for Small Businesses: 6 Effective Strategies - 0 views

  • Social media is attractive to small businesses because of its perceived price. You can set up a new blog, fan page, video site, and Twitter account without paying a dime. There’s no expensive software, or costly media buys. However, even though there’s a low price tag to enter the game, social media is far from free. It requires time, energy, and effort. It’s a never-ending commitment to create interesting content, listen to conversations, and respond.
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    Nothing earth shattering here, but kind of nice to hear this stuff from others....
Christy Richardson

5 Insightful TED Talks on Social Media - 1 views

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    I haven't had time to watch these, but I'm sure they're good....
Marcus Goodyear

http://www.pewinternet.org/~/media//Files/Reports/2010/PIP_Generations_and_Tech10_final... - 0 views

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    New research from Pew regarding generations and technology. Some implications for us here regarding our own social media strategy.
Christy Richardson

6 tips for avoiding social media failure - 0 views

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    Food for thought....
Christy Richardson

What's Your Social Media Marketing IQ? | ClickZ - 0 views

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    Long, interesting list...
Christy Richardson

Ektron Taps into Facebook Data with Social Targeting Software - 2 views

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    Wonder if anything like this might ever be useful for THC?
Marcus Goodyear

The Conversation Prism by Brian Solis and JESS3 - 1 views

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    Good visualization of options for engaging people online.
Christy Richardson

2011 Tech Predictions: Cloud Computing, Tablets and Social Communications Top the List - 1 views

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    Interesting stuff....
Christy Richardson

5 Ways to Promote Your Social Media Efforts Offline - 0 views

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    See item 3.....maybe we could use this service for the Foundation Vehicles. :-)
Marcus Goodyear

http://www.emarketer.com/Articles/Print.aspx?1007458 - 0 views

  • Participation in most of the social media and word-of-mouth activities was highest among younger adults, almost one-half of whom gave in-person advice based on online information. Respondents ages 18 to 24 were also more likely than older Web users to post ratings and reviews, share links, and have a blog.
  • Forum participants were significantly more likely to take part in all the activities queried. Notably: 65% of forum contributors give advice offline based on information found online, compared with 35% of noncontributors. 66% of forum contributors post online ratings and reviews, compared with 16.8% of noncontributors. 43.6% of forum contributors share links to articles and reviews, versus 12% of noncontributors. 20.6% of forum contributors publish a blog, compared with 2.1% of noncontributors. Users of forums, who are already actively engaged in online social activity, make for “enthusiastic consumers and influential brand advocates,”
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    Users of forums exhibit all the activities of brand evangelists. Perhaps we should target some existing forums, get involved, and develop relationships?
Christy Richardson

10 Essential Design Tools for Social Media Pros - 0 views

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    Interesting goodies in this one...
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