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CEO of Abacus Wealth Management, an online investment brokerage. Abacus allows investors to make and execute faster, smarter, more informed decisions on instruments in Kenya's financial markets. CEO of Capital Associates, an investment and holding company with interests in financial services, real estate, agriculture and technology. Previously started and built Kenya’s largest consumer financial news and information site. Experience in mobile money, having led teams that developed mobile banking solutions for Kenyan branches of global banks such as Barclays and Standard Chartered, and several local banks and financial institutions. I keep up to date with changes in the industry and get involved through consulting and advisory. Actively involved in Kenya’s start-up scene as an entrepreneur, a member of the iHub and Venture Capital for Africa (VC4A) communities, as an advisor to several web and mobile start-ups and a writer. My focus is on business and revenue models, financing and venture capital.

According to the World Bank, Ghana is the fastest-growing mobile-money market in Africa. Mobile operators MTN, AirtelTigo and Vodafone currently lead the industry. Banks are pushing digital banking in Ghana, but with less success, according to a report from Tellimer in September. Banks such as Ecobank, Fidelity, Zenith and Standard Chartered can use Ghana’s improving digital infrastructure to widen inclusion, Tellimer says. But the firms points to downside for banks through possible loss of deposits and lower margins on digital products due to the competition. Mobile money may lead to the “cannibalisation” of some banking products, Tellimer says. “Banks will have to fight for transactions and deposits.”

MTN is the dominant player with about 90% of mobile money transactions.

It will take other players a “lot of marketing and effort or very innovative strategies” to compete with MTN,

MTN embarks on a journey to lead and deliver to its customers a bold new digital world, by transforming itself from being a traditional Communications Service Provider to a Digital Services Provider.

“This partnership represents another significant milestone in our digital transformation strategy at MTN Group. An integrated digital ecosystem is the cornerstone for delivering operational efficiencies and a more enhanced customer experience. Our digital self-service platforms make our customers lives a whole lot brighter through a more personalised and seamless experience. As we continue our digital transformation journey, we are able to be more agile, efficient and customer centric”

Most Ghanaians who use MTN have said that hours after the country’s largest mobile network operator introduced new data packages they were unable to purchase data bundles.

MTN Ghana has apologized to its customers who are facing challenges as they try to purchase data bundles.

MTN has experienced some challenges on some of our channels post-implementation of the adjustment of prices and our new data bundles.”

Focus on your customers’ pain pointsSenior Solution clearly identified many of its customers’ pain points and tweaked its offering to help customers overcome them. Among the difficulties customers faced were a fragmented and large number of suppliers. This lack of integration created compliance problems and compatibility issues due to the company having multiple platforms. Also, no end to end solution existed. Different systems existed for bonds, equities, foreign exchange, front and back office, and more. In addition there were specificities from the Brazilian context that complicated dealings with banks such as a high level of inflation: traditional systems cannot handle so many digits, for example. And, previously there were complex methods for computing interest rates on interbank loans. All of these issues added up to be a hassle for customers who had to deal with them manually before Senior Solution introduced a way to ease the process.

The 2008 financial crisis has generated a confidence loss among financial institutions (banks), businesses, and customers. This erosion of trust is getting worse over time because of the financial services offered by their banks that have been deemed to be outdated by the clients. In our century, the march of technology, internet connectivity, and digital connectivity toward financial institutions are inevitable. This economic downturn leads financial institutions to turn to technology in order to improve their services vis-a-vis the clients, and prevent the spread of this trust crisis. In many financial service organizations, technology has moved from the back offices to the front. The industry has become the world’s most digitized one according to Strategy & Analysis; they say that 60 percent of all retail banking transactions now are done online. In Europe, more than 47 percent of ultra-high-net-worth individuals use Facebook and more than 40 percent of high-net-worth individuals under the age of 50 view social media as an important channel for communicating with their bank, according to a recent study by Assetinum. Similarly, a recent Deutsche Bank study finds that more than 33 percent of all new banking business with customers between the ages of 16 and 39 is conducted fully on the Web. Among these younger clients, online channels (including social media) have become one of the most important information sources for investment decisions

Savings and investing is a critical part of building wealth and economic development, and Egypt’s youth needs a mobile-first platform like Thndr to open the floodgates of investing in the coming decades. Platforms like Thndr have seen great success in other markets across the world, and Thndr is built with keen attention to the local nuances and preferences of the Egyptian investor in mind.

Egyptian mobile investment app, Thndr has become the first brokerage firm to receive regulatory approval from the Financial Regulatory Association (FRA) in the last 12 years. The financial startup allows users to link their Egyptian bank account, and trade, invest, and profit from Egyptian stocks, bonds, and indices. The decision by FRA to give the startup regulatory approval comes after Egypt reforms its financial regulations on new companies with the recently approved Banking Act passed last month which allows more companies to become involved with financial trading and investment.

Before the passing of the Banking Act in July 2020, the only financial apps available for Egyptians were applications that helped you put aside money for saving. However, that is set to change as companies like Thndr take advantage of the new space given to financial technology companies to allow users to invest in the Egyptian stock exchange from their homes. Stock investment apps have become popular in the last few years as a way to not only save money but to make savings grow over time. While there is always risk involved with stock trading, Thndr hoping to provide users with education on how to invest in order to be more financial secure.

M-PESA is a very popular service among Kenyans as it serves to increase money circulation in the economy by offering a fast and secure mode of transferring money, making payments and also borrowing and repaying loans.

Despite the fact peer-to-peer lending has numerous benefits over the classic model, it also has certain potential drawbacks, such as lower level of security and personal guarantees as compared to bank loans. This is why only the most reputable P2P lending marketplaces with a positive track record are potentially able to boost the entire fintech industry.

Smartel Money LTD is an e-commerce business allowing payments and money transfers to be made through the modern ICT platforms as well as using the mobile and non-mobile platforms as well as using the freely downloaded applications. It is an internet based e-commerce payment system, which intends to be a payment processor for online vendors as well as click and brick businesses, auction sites, grocers and other commercial users, for which it charges a fee. The government of Lesotho has announced plans to reduce the handling of cash and replacing it with a digital payment system, in a bid to reduce the spread of Covid-19. Smartel Money is one of five mobile money issuers in the country. Their aim is to help businesses and individuals. They provide full business systems platforms, full personal systems of the use of mobile money.

Smartel Money LTD held a public awareness initiative last Friday, aimed at aiding businesses and the general public towards a cashless society.

Smartel Money LTD is an e-commerce business allowing payments and money transfers to be made through the modern ICT platforms as well as using the mobile and non-mobile platforms as well as using the freely downloaded applications. It is an internet based e-commerce payment system, which intends to be a payment processor for online vendors as well as click and brick businesses, auction sites, grocers and other commercial users, for which it charges a fee.

Although Fawry, Egypt’s top e-payment platform and leading fintech, became Africa’s latest ‘unicorn’ this year via a listing on an African bourse, it will not be the last to emerge from the country’s burgeoning tech scene, according to the International Finance Corporation (IFC). “Egypt will produce further unicorns one day, absolutely,” says Walid Labadi, the IFC’s country manager for Egypt, Libya and Yemen. “We fundamentally believe in the power of the entrepreneurial spirit and its ability to address fundamental market needs, which will eventually create significant economic value and can become a driver for creating future entrepreneurs. Advertisement

Founded in 2008 by Ashraf Sabry and Mohamed Okasha, the company listed on the country’s main bourse, the Egyptian Exchange, in August 2019 and was valued at $275m. However, at the start of October this year, its valuation surpassed more than $1bn.It is the third African start-up to reach unicorn status and the first one to do so after going public on an African stock exchange.

Fawry offers an online payment gateway for business owners to transact with customers via cash, credit cards and e-wallets. It has helped to transform the Egyptian economy by reducing the reliance on cash, lowering costs and offering a more convenient way to pay. Its good fortune is partly due to the Covid-19 pandemic that prompted many people to place a high demand on its e-payment solutions. Its revenue for the first nine months of 2020 surged to E£892m ($57m), a 45% jump on the same period last year. 

A whole range of companies within the banking and FinTech industries are starting to explore ways through which they can take advantage of the electronic ledger technology that powers cryptocurrencies, such as Bitcoin

A whole range of companies within the banking and FinTech industries are starting to explore ways through which they can take advantage of the electronic ledger technology that powers cryptocurrencies, such as Bitcoin and Ethereum. This distributed system stores data chronologically in segments known as “blocks” which allow for the information to be processed and transferred almost instantaneously. Among the benefits of the blockchain technology, that make it so attractive to FinTech companies and other large institutions, is the lowered risk of fraud since the technology is notoriously difficult to hack, its speed and the fact that it eliminates intermediary steps between parties in a transaction.

Fawry now supports millions of transactions daily for consumers and business through more than 90,000 locations (including groceries, pharmacies, stationaries and post offices), as well as through multiple alternative channels, including online, ATMs, and mobile wallets. The company’s client base and service offerings continue to expand, leading to rapid data growth. Abbas comments: "Our data has doubled in just the last eight months, and we expect it to grow even faster in the years to come.”

The technology offers data compression and deduplication features that enable Fawry to boost utilization of storage resources. Abbas adds: “IBM FlashSystem A9000R offers much greater performance than our previous storage platform, meaning that we get both optimized data economics and short response times. We were able to achieve a seamless migration to the new platform with zero downtime.”

Each day, Fawry processes 2 million financial transactions, giving Egyptians an easy, secure payment alternative to the complex, time-consuming procedures that are the norm. To help grow customer satisfaction and speed the roll-out of new services, Fawry deployed IBM® Storage, IBM Db2® and Oracle database on IBM Power Systems™ solutions.

FinTech companies such as PayPal, Visa, Square, Mastercard and others are expanding cryptocurrency (crypto) and blockchain capabilities but several factors could limit widespread acceptance in the near term, says Fitch Ratings. We expect strategic crypto investments to have a limited near-term effect on credit profiles, given modest capital deployed and the long ramp time. However, adding crypto capabilities opens up incremental revenue streams for these companies, even if the return on investment over time and compliance risks are uncertain.

Cryptocurrency pioneer and early Bitcoin thought-leader Diana Biggs has joined Swiss-based startup Valour, which lets investors easily buy digital assets through their bank or broker. The move is significant with the news that Tesla has bought $1.5 billion worth of bitcoin, thus massively boosting the mainstream markets for crypto assets. Biggs explored the potential for blockchain technology to help solve humanitarian challenges through her venture, Proof of Purpose, in 2017, and her TEDx speech on Blockchain Technology that year is considered by many in the blockchain space to be one of the best in the genre

Big DataIn addition to traditional financial data collection, new data sources such as mobile banking and the Internet of Things (IoT) provide an additional layer of data gathering. Combined with Artificial Intelligence, Big Data analytics utilize large amounts of old and new data to discover hidden patterns for better risk management and fraud detection. New insights from big data improve the understanding of customer behaviors and help banks to create better and more customized products and services.

AI helps banks to analyze their Big Data to improve existing solutions and make better decisions. A more recent AI trend is to use its cognitive abilities to go through a large amount of unstructured text and data to generate more insights and to learn natural language. A more intelligent AI chatbot or virtual assistant can take over repetitive “low-value” operations, such as performing small amount transactions, explaining financial products and providing basic financial advice to customers.

The startup will initially offer a small range of service and products that will be expanded quickly, with the interface being developed by the Bismart team allowing the distribution of insurance products across Africa, facilitating the rapid roll-out and scaling of the business. Bismart will also use blockchain-based smart contracts in order to facilitate policy management and offer the security of decentralised databases