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hindelquarrouti

Diigo - PowerPoint Presentation.pdf - 1 views

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    This article introduces to us the notion of using Blockchain to implement financial inclusion. It mentions how it has powered services for different segments that were previously excluded like migrants and refugees. For instance, it illustrates how WorldRemit provides people with online services that allows them to send money to relatives and friends in other places in the world. All this using smartphones and computers.
kenza_abdelhaq

Two African startups where inclusive fintech comes with a human touch | Accion - 0 views

  • In South Africa, mobile money systems are much less available than they are in Kenya, so they are not a good option for Lumkani clients to use to manage policy payments and payouts. Additionally, people in the informal settlements where Lumkani provides its services tend to be limited in both financial literacy and experience with technology, so they need information on what the insurance product is and how it works. So Lumkani relies on agents — many of whom live in the same settlements — to do face-to-face sales pitches and enrollments. The agents, however, carry smartphones with an app for setting up the new accounts. Agents also collect cash payments in person but send SMS reminders to keep clients up to date.
    • kenza_abdelhaq
       
      Lumkani adapts to local communities that are generally with limited literacy and experience with technology by relying on agents to do face-to-face pitches and assist in the installation and activation of the device.
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    "In South Africa, mobile money systems are much less available than they are in Kenya, so they are not a good option for Lumkani clients to use to manage policy payments and payouts. Additionally, people in the informal settlements where Lumkani provides its services tend to be limited in both financial literacy and experience with technology, so they need information on what the insurance product is and how it works. So Lumkani relies on agents - many of whom live in the same settlements - to do face-to-face sales pitches and enrollments. The agents, however, carry smartphones with an app for setting up the new accounts. Agents also collect cash payments in person but send SMS reminders to keep clients up to date."
hindelquarrouti

M-PESA: Progress and Prospects - 0 views

  • This is a good example of a service whose time had come and whose implementation occurred in the right context.
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    The features of the local mobile telephony and banking sectors contributed greatly to the effectiveness and success of M-pesa. A combination of unbanked people with access to mobile technology.
samielbaqqali

MTN apologises to its customers over new data bundles challenges [ARTICLE] - Pulse Ghana - 3 views

  • Most Ghanaians who use MTN have said that hours after the country’s largest mobile network operator introduced new data packages they were unable to purchase data bundles.
  • MTN Ghana has apologized to its customers who are facing challenges as they try to purchase data bundles.
  • MTN has experienced some challenges on some of our channels post-implementation of the adjustment of prices and our new data bundles.”
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  • MTN Ghana injects $160 million in improving network technology after coming under fire for poor services Most Ghanaians who use MTN have said that hours after the country’s largest mobile network operator introduced new data packages they were unable to purchase data bundles.
  • Some customers of the company complained on social media about the difficulties they are facing in purchasing data packages using their mobile money wallets.
    • samielbaqqali
       
      MTN needs to be aware of issues of this nature. They have to ensure that everything functions well when launching a new package, because when you are the leading company, customers demand the best possible service.
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    MTN needs to be aware of this kind of problems. They've to make sure when launching a new package, everything is working perfectly because when you're the leader company, customers expect the best service possible.
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    MTN made a good move by maintaining its contact with its customers, because after all the challenges and problems in its platform, there is a high risk that it will loose its customers' trust.
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    MTN is the number one telecommunication company in Africa by offering the best service to its customers. Facing such issues could impact customer loyalty and the brand image of the company.
nourserghini

Real Time Expense Reporting Software - Abacus - 1 views

  • “Abacus fulfills two requirements that help us make our expense reporting more efficient - a simple interface that helps our employees submit accurate expenses in real time, and powerful rule-based automation that we can customize to our policy so expenses are auto-approved or sent to the best person to review and approve.”Daniel Niccum, CFO, North American Substation Services
    • nourserghini
       
      This shows that Abacus has a simple user interface that allows employees to submit accurate data and the company to assure the implementation of their customized policies, according to its clients.
nourserghini

Nigerian fintech startup Carbon launches social banking service - Disrupt Africa - 0 views

  • Its latest service – Carbon Express – enables users to initiate and complete transactions such as P2P transfers and bill payments from the keyboard without launching the Carbon app or leaving the app they are using. Instead, they will be able to access services from the touch of their keyboard enabling quicker Instagram or WhatsApp commerce.
    • nourserghini
       
      Carbon express is one of the latest technologies implemented by Carbon which allows faster transactions through the keyboard only without the app.
ayoubb

An Appraisal of Potential Risks of Fintech Adoption in the Nigerian Financial Services ... - 0 views

  • The probability that a customer would incur financial losses in financial transactions conducted using Fintech is referred to as financial risk particularly when these losses would have been avoided if the same transactions had been conducted on a conventional platform (Keong et al., 2020; Razzaque et al., 2020). Financial risk can also be incurred by the financial service provider thereby distorting the operating budget of the firm. An example of a financial loss according to Khalil and Alam (2020) is when the process of launching a Fintech service has taken a longer time than planned thereby translating to an increase in the total cost of implementation. The prevalence of financial risk has heightened due to the nature of digital technology employed by Fintech, which could lead to recurrence in financial losses driven by electronic fraud (e-fraud) (Keong et al., 2020). These authors also listed other causes or drivers of financial risk as factors related to budgetary exchange framework, currency misrepresentation, and additional exchange fees that accompany the preferred value. 
    • ayoubb
       
      Financial Risk of adopting Fintech in Africa
sawsanenn

Paga Definition - 0 views

  • In order to prevent fraudulent transactions, Paga has put certain measures in place to protect its users. A user logging into an unrecognized device, for example, will have to answer a couple of security questions before proceeding. Again, every transaction using Paga has to be finalized with a personal PIN known only to the user.
    • ghtazi
       
      Paga has placed such steps in place to protect its users in order to discourage fraudulent transactions. For example, a user logging into an unrecognized computer would have to answer a few safety questions before continuing. Again, with a personal PIN is known only to the user, any transaction using Paga must be finalized.
  • With Paga, customers are able to deposit and save money, purchase prepaid phone credit, pay utility and cable bills, and make payments to retailers. The partnership between Paga and Western Union also has the added benefit where Western Money transfers sent to users can be deposited into their Paga accounts.
    • nouhaila_zaki
       
      This excerpt is important because it discusses Paga's offerings fist, before moving to how Paga's partnerships, here with Western Union, helped the fintech improve its offerings.
  • Paga was introduced in Nigeria to take advantage of the cash buildup in the system and to create a means whereby financial services are available to all. Although the banking sector in Nigeria is not easily accessible to everyone, the telecommunications industry has been more successful in reaching a large portion of the country’s population. The collaboration of both the banking and telecom sector has given rise to mobile banking platforms like Paga, where a user can perform basic financial transactions with the use of a cellphone. Paga works through a mobile phone application or online through the company’s website.
    • nouhaila_zaki
       
      This excerpt is important because it narrates the context in which Paga emerged. The combination of a large unbanked/underbanked population and high accessibility to telecommunications contributed to the establishment and subsequent success of Paga n Nigeria.
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  • A number of other mobile wallet and payment service platforms are increasingly being implemented in emerging nations that have a high percentage of unbanked groups. M-Pesa, MTN Mobile Money, Airtel Money, and Orange Money are examples of mobile banking applications that are being employed to include all people in the growing digital financial sphere.
    • sawsanenn
       
      this excerpt talks about companies that strated to offer the same services as paga which made them competitors to paga
kenza_abdelhaq

EthioPay Mojaloop Case Study - DFS Lab - 1 views

  • EthioPay wanted to continue adding value for the Ethiopian banking sector through additional services and products. They wanted to add a number of different switch use cases (e.g. merchants, CICO, etc) to their ATM switch.
    • tahaemsd
       
      This is probably an efficient and scalable way to easily interconnect the different services in the ethiopian banking sector
  • They conducted a technical evaluation of the Mojaloop platform. While Mojaloop seemed to provide the required functionality, for a live deployment it lacked definition around auxiliary requirements to move into production.
  • EthioPay wanted to continue adding value for the Ethiopian banking sector through additional services and products. They wanted to add a number of different switch use cases (e.g. merchants, CICO, etc) to their ATM switch.
    • sawsanenn
       
      this excerpt is important because nowadays the development of companies for consumer products allows the huge opportunity for the expansion of electronic payments because it is assumed that consumers of electronic payments are indeed end-users and also that the majority of payouts are Customers to Business. Expanding enterprises also provide opportunities for big potential Business to Business payments.
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  • What they want EthioPay wanted to continue adding value for the Ethiopian banking sector through additional services and products. They wanted to add a number of different switch use cases (e.g. merchants, CICO, etc) to their ATM switch. What they built They conducted a technical evaluation of the Mojaloop platform. While Mojaloop seemed to provide the required functionality, for a live deployment it lacked definition around auxiliary requirements to move into production. How Mojaloop helps With over 40 million phone subscribers and most banks having their own mobile banking system in Ethiopia, there is no mobile based inter-bank fund transfer. Mojaloop is potentially an efficient and scalable way to easily interconnect these disparate services.
    • ghtazi
       
      in this excerpt, we can see that Ethiopay wants to add value to the baking sector by adding new products and services. they also do a technical evaluation of the Mojaloop platform, which is the one that provides the required functionalities to the production. Last but not least it shows us that There is no mobile-based inter-bank fund transfer for 40 million telephone subscribers and most banks in Ethiopia have their own mobile banking system.
  • EthioPay (ETS) is owned by a consortium of Ethiopian banks and operates a central switching platform for ATMs throughout the country.
    • kenza_abdelhaq
       
      Ethiopay wanted to expand its services by implementing the platform Mojaloop which will interconnect disparate services.
mehdi-ezzaoui

Diversity Management for Improving Performance in Mobile Telephone Network (MTN) Ghana ... - 2 views

  • MTN was chosen for the study because of its multinational nature and the fact that even at the top level of management MTN Ghana Ltd the membership of directors and manager was made up a blend of diverse nationalities. This made it more appropriate for this study on diversity. On the other hand, the study chose the above population because the management of diversity revolves around them.
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    The key results were that the management of diversity has a good effect on MTN Ghana Ltd' s performance. While the organization has diversity management, it is poorly handled. The Top Management Team should then promote diversity management and implement a holistic plan for diversity management in the business.
aminej

Germany's GreenTec Capital invests in Kenyan start-up Bismart - Pacific Insurance Brokers - 0 views

  • GreenTec, headquartered in Frankfurt, Germany, will invest an undisclosed amount of money in Bismart to enable the company upscale its digital and online platforms to connect customers to insurance and investments solutions available in the African market.The agreement, announced in Frankfurt, will see Bismart benefit from GreenTec’s expertise and experience in funding start-ups in Africa through capacity building, and process optimization.GreenTec will also avail to the Kenyan company a team of international experts to help implement adapted latest technology to the model in order to extend its local value chain and have more impact.
    • nourserghini
       
      This is interesting because it shows that Bismart has become an interesting business worldwide and that it's attracting international investors, German in this case, who are sharing their experience with the company to strengthen it and maybe expand its business in the region.
  • GreenTec, headquartered in Frankfurt, Germany, will invest an undisclosed amount of money in Bismart to enable the company upscale its digital and online platforms to connect customers to insurance and investments solutions available in the African market. The agreement, announced in Frankfurt, will see Bismart benefit from GreenTec’s expertise and experience in funding start-ups in Africa through capacity building, and process optimization.
    • aminej
       
      This is really good since even companies in Germany are starting investing in Africa because they know that it is the future. Europe is saturated and growth is really limited.
nouhaila_zaki

M-Pesa - Wikipedia - 0 views

  • M-Pesa is a branchless banking service; M-Pesa customers can deposit and withdraw money from a network of agents that includes airtime resellers and retail outlets acting as banking agents.
    • kenzabenessalah
       
      M-PESA is unique because it offers branchless banking which makes transactions more efficient.
  • It has since expanded to Tanzania, Mozambique, DRC, Lesotho, Ghana, Egypt, Afghanistan and South Africa. Meanwhile services in India, Romania, and Albania have been terminated amid low market uptake. M-Pesa allows users to deposit, withdraw, transfer money, pay for goods and services (Lipa na M-Pesa), access credit and savings, all with a mobile device.
    • nouhaila_zaki
       
      I like this excerpt because it describes where M-Pesa has successfully expanded and where the company's expansionist efforts failed.
  • M-Pesa is widely seen as demonstrating that it is possible to make a profit while also improving the lives of the poor.[28] Tavneet Suri, based at the Massachusetts Institute of Technology, and William Jack, based at Georgetown University have produced a series of papers extolling benefits of M-Pesa. In particular, their 2016 article published in "Science" has been very influential in the international development community. The much cited result of the paper was, that 'access to M-PESA increased per capita consumption levels and lifted 194,000 households, or 2% of Kenyan households, out of poverty.[29] Global development institutions focusing on the development potential of financial technology frequently cite M-Pesa as a major success story in this respect, citing the poverty-reduction-claim and including a reference to Suri and Jack’s 2016 signature article. In a report on "Financing for Development", the United Nations write: "The digitalization of finance offers new possibilities for greater financial inclusion and alignment with the 2030 Agenda for Sustainable Development and implementation of the Social Development Goals. In Kenya, the expansion of mobile money lifted two per cent of households in the country above the poverty line."[30]
    • nouhaila_zaki
       
      This excerpt is important because it reports on academic research describing how M-Pesa is the living example of how the search for profit is not antithetical to inclusion and improvement of lives of the poor. Using M-Pesa as a case study, several researchers praise fintech for its ability to offer greater financial inclusion.
nouhaila_zaki

What Kenya's mobile money success could mean for the Arab world - 1 views

  • For a successful model, the Arab World can look to Kenya’s development of mobile money or “M-Pesa”. In many ways, the elements that lead to M-Pesa’s success in Kenya are already present in the Arab World. Young people in MENA are digitally savvy, are active on social media and are some of the heaviest users of mobile phones in the world.
    • hichamachir
       
      M-Pesa can influence many countries to believe in the power of technology and innovation. I think that embracing the entrepreneurial lifestyle can help many countries to innovate and create successful business and M-Pesa is a great example.
  • The growth of M-Pesa is the result of many factors, including the ease of setting up an account (which is free and only requires an official ID), its simplicity of use, its affordability, the high literacy rate of the population, and the high penetration of mobile phones.Another key element to M-Pesa’s growth worth emphasizing is the regulatory stance adopted by the Central Bank of Kenya (CBK). It decided not to oppose the entry of the telecom operator into the financial sector as long as it offered sufficient guarantees. CBK adopted an “above the fray” position as a regulator and allowed for experimentation in order to foster innovation.
  • The successful adoption of M-Pesa in Kenya reverberated across the African startup scene. It acted as a catalyzer and a signal for young entrepreneurs in Kenya and Africa as a whole: revolutionary ideas could be successfully implemented in Africa and generate both business opportunities and a development path for local communities.
    • samielbaqqali
       
      M-Pesa will influence many nations to believe in the potential of creativity and technology. I think it will help many countries to innovate and build effective companies by adopting the entrepreneurial lifestyle, and M-Pesa is an excellent example.
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  • A MENA perspectiveMENA could easily follow in Kenya’s footsteps, and reap immense benefits. The adoption of mobile payment systems makes transactions cheaper, easier and safer. By simplifying how clients can pay for goods and services, it helps firms reach out to new customers and foster private sector development across the economy. Moreover, as is often the case with innovations, it has the potential to be built upon and used by other new technologies and to create a positive momentum in fintech as a whole.Governments in the Middle East and North Africa should enable digital innovation with conducive regulations and the development of a regulatory ‘sandbox’, which guarantees the security of transactions but allows for experimentation, that would stimulate the development and adoption of disruptive innovations.Today, economic connectivity is achieved by the development and harmonization of optic fibers, IT equipment, online payment systems, information transmission and data protection policies. If the MENA region puts sufficient efforts in this direction, it could propose a new path to its citizens, in particular the youth, and bring about a new development strategy adapted to the modern age.
    • nouhaila_zaki
       
      This except is very interesting because it touches upon the way in which M-Pesa could benefit MENA societies. It encourages MENA governments to legislate in favour of innovation and digital products in order to propose a new development strategy that befits the modern age.
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    I think that this article has some great information on how to replicate the success story of M-Pesa in the Arab World. I think that the Arab World is in need of such service to facilitate the life of unbanked people, and especially women. This article also highlights the importance of having a lenient regulatory system.
mehdibella

Turo partners with Kiva to launch a novel initiative to help close the racial wealth gap - 0 views

  • "Our commitment of up to $1 million in funding to address the growing wealth inequality in the United States is not only the right thing to do, but a necessity,"
  • Kiva's crowdfunding platform, Kiva.org, allows individuals to lend as little as $25 to make a difference in someone's life. Kiva Protocol aims to establish financial identity and credit history for unbanked populations using distributed ledger technology (DLT), with its inaugural project currently being implemented in Sierra Leone.
  • Kiva Capital Management is a forthcoming subsidiary of Kiva that will operate as an impact-first asset manager connecting Kiva's network of Field Partners with institutional capital, scaling Kiva's ability to lend to underserved populations around the world.
mohammed_ab

Cryptocurrencies in FinTech - Don't Ignore It | Avatrade NG - 0 views

  • A whole range of companies within the banking and FinTech industries are starting to explore ways through which they can take advantage of the electronic ledger technology that powers cryptocurrencies, such as Bitcoin
  • A whole range of companies within the banking and FinTech industries are starting to explore ways through which they can take advantage of the electronic ledger technology that powers cryptocurrencies, such as Bitcoin and Ethereum. This distributed system stores data chronologically in segments known as “blocks” which allow for the information to be processed and transferred almost instantaneously. Among the benefits of the blockchain technology, that make it so attractive to FinTech companies and other large institutions, is the lowered risk of fraud since the technology is notoriously difficult to hack, its speed and the fact that it eliminates intermediary steps between parties in a transaction.
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    I think that M-Pesa could implement cryptocurrencies like Bitcoin or Etherum in their service. I think that their customer will quickly shift their usage to cryptocurrencies as they offer higher protection from fraud. It could be life-changing for a mobile payment application like M-Pesa.
mbellakbail69

Fawry | IBM - 3 views

  • Fawry now supports millions of transactions daily for consumers and business through more than 90,000 locations (including groceries, pharmacies, stationaries and post offices), as well as through multiple alternative channels, including online, ATMs, and mobile wallets. The company’s client base and service offerings continue to expand, leading to rapid data growth. Abbas comments: "Our data has doubled in just the last eight months, and we expect it to grow even faster in the years to come.”
  • The technology offers data compression and deduplication features that enable Fawry to boost utilization of storage resources. Abbas adds: “IBM FlashSystem A9000R offers much greater performance than our previous storage platform, meaning that we get both optimized data economics and short response times. We were able to achieve a seamless migration to the new platform with zero downtime.”
  • Each day, Fawry processes 2 million financial transactions, giving Egyptians an easy, secure payment alternative to the complex, time-consuming procedures that are the norm. To help grow customer satisfaction and speed the roll-out of new services, Fawry deployed IBM® Storage, IBM Db2® and Oracle database on IBM Power Systems™ solutions.
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  • With a population of over 100 million people, Egypt is a land of opportunity for consumer services providers. In a country where payment procedures are often slow, fragmented and complex, Fawry identified a gap in the market for a simple, secure omnichannel payment gateway.
    • nouhaila_zaki
       
      This excerpt is important because it introduces the need that Fawry was created to tackle and the market gap that it saw as an opportunity to prosper. It is very important to understand the core problem around which Fawry services were designed, in order to be able to design and develop strategies that are faithful to this same goal.
  • Fawry now supports millions of transactions daily for consumers and business through more than 90,000 locations (including groceries, pharmacies, stationaries and post offices), as well as through multiple alternative channels, including online, ATMs, and mobile wallets. The company’s client base and service offerings continue to expand, leading to rapid data growth. Abbas comments: "Our data has doubled in just the last eight months, and we expect it to grow even faster in the years to come.”
    • samielbaqqali
       
      Fawry strives to make the life of their customer simpler. They have an e-commerce solution that links sellers to buyers that provide different methods of payment.
  • Fawry Putting Egypt on the global digital payments map
  • The company’s success is built on delivering consistently fast, dependable services alongside continual innovation. Seeing an opportunity to do more with its data, Fawry evaluated its technology infrastructure to ensure it was ready for the next phase in its evolution.
    • kenza_abdelhaq
       
      Fawry focuses on fast and dependable services based on innovation. The company also works on making better use of the data collected to make informed decisions; while keeping in mind the importance of a good technology infrastructure ready for the implementation of any new phase.
  • Haytham Abbas, Infrastructure Director at Fawry, picks up the story: “When we launched in 2008, the average household had to deal with around 13 separate utility and service providers. Since they typically had to set up payments with each service provider separately, often by visiting a branch, this was a lot of hassle. We created an omnichannel digital payment network to make life easier for consumers and the businesses that serve them.”
  • Fawry has a long history with IBM, having chosen IBM solutions to underpin its business again and again over the last decade. The company relies on both IBM Db2 and Oracle database software running on IBM Power Systems to support its bespoke electronic financial platform, processing 2 million transactions per day. “Together, IBM Db2, Oracle database and IBM Power Systems solutions give us the ability to process huge transaction volumes,” comments Abbas. “They provide a powerful foundation for our business, and have scaled seamlessly as we’ve grown.”
    • mbellakbail69
       
      To ensure that it selected the best offerings on the market for its latest refresh, the company's IT team undertook a thorough evaluation of storage and server options from multiple vendors.
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    Fawry aims to make their client's life easier. They have an e-commerce solution that connects sellers with buyers offering various payment methods.
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    The success of the compnay relies on its partnerships. Fawry's partnership with IBM is brilliant because IBM can offer Fawry some advanced technology that can help improve the business.
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    Fawri is a secure alternative to the traditional procedures. It is user friendly and Egiptians are benefiting from it.
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    "The company's success is built on delivering consistently fast, dependable services alongside continual innovation. Seeing an opportunity to do more with its data, Fawry evaluated its technology infrastructure to ensure it was ready for the next phase in its evolution."
hibaerrai

How to Use Big Data in FinTech: Use Cases and Strategies | Mobindustry - 0 views

  • According to MarketsandMarkets, the global big data market is currently valued at almost $140 billion. By 2025, it’s expected to grow to $230 billion at a CAGR of 10.6%. This makes FinTech app development a priority for companies that are transforming financial services with big data analytics.FinTech is one of the industries that uses big data extensively due to its complex services, use of IoT technologies, and need for risk analysis and security, which requires fast operations on large amounts of data.Big data developers help FinTechs gather an overwhelming amount of information and derive insights that really matter in the decision-making process.
    • hibaerrai
       
      Big Data strategy will help gather all necessary data to know the customers behaviors and preferences and other criteria for better decision making.
kaoutarchennoufi

Bank Deals - Fawry - 0 views

  • BenefitsOffering a distinctive integration and management service with various redemption channels. Giving our clients points at their top favorite brands. Providing Customer convenience and ensure a better experience. Increasing customers loyalty and retention through engaging activities and programs. Boosting disbursement pattern motivating them by earning and burning points.
    • kaoutarchennoufi
       
      The good thing is that Fawry focus more on customers satisfaction rather than profits. Their aim is to ensure an unforgettable and unique experience for their customers by implementing engaging programs and different marketing strategies.
  • How it works?
  • InstallmentsAllow credit cardholders to benefit from every purchase by splitting the transaction into fix and equal installments based on the default ranges of 3, 6, 9- and 12-months installment plans. It can be offered in two ways: via POS at store. Via e-commerce websites through Fawrypay
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  • Upon successful purchase the bank locks customer’s credit limit at the full amount, and within 1 working day after receiving the daily reports from Fawry, the bank will convert the transaction into installment plan and only charges the customer the monthly payment with/without interest depends on program type.
kaoutarchennoufi

Points System - Fawry - 0 views

  • Fawry Points SystemThe loyalty promo engine is designed to act based on the four elements of the marketing mix (product, price, promotion or distribution) where the customers are involved in long term rewarding programs based on their consumption and activities . Our in house designed white label portal & App provides detailed, reliable & convenient loyalty solutions with the same look & features that help to build the best in class B2B and B2C customer experience.
    • kaoutarchennoufi
       
      Implementing a points system is a very effective marketing strategy in terms of maintaining long term customer relationships. It makes customers feel recognized and special which further leads to retention, more referrals and profits.
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