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Scott Eddington, WorldRemit’s Managing Director for Asia Pacific, said: "We are proud of our history of helping customers send money back home to friends and family in the Pacific Islands, and this new partnership with Digicel will strengthen our offering and give even more choice to consumers. It couldn’t come at a better time – travel restrictions continue to impact on tourism and the movement of seasonal workers, and COVID-19 has created a step-change shift in consumer behaviour towards digital options such as mobile wallets."

Zineb Drissi-Kaitouni, CEO and Co-Founder of DabaDoc said, “We are at the inception of a disruption in the way healthcare is delivered. Having AXA as a shareholder adds an important dimension to our mission of democratizing access to healthcare. We are excited about further growth prospects with this partnership and the expertise provided by AXA in our current and future markets."Philippe Rocard, CEO of AXA Insurance Morocco said, "In the midst of a digital revolution in Morocco, customer expectations are rapidly evolving. AXA is therefore committed to transforming its role of indemnity payer into a partner facilitating the lives of its customers thanks to its services. As such, we are happy to contribute to the growth of DabaDoc, an amazing Moroccan startup. DabaDoc offers innovative services in the healthcare space, especially by facilitating patient journeys.”

• Agreement signed on 12 September 2018 introducing Axa as DabaDoc’s first institutional shareholder

• The capital raise will help enhance the company’s footprint in its existing geographies and further develop its offering

Digital financeAs the global economy recovers from COVID-19, one particular area of focus for FinTech is financial inclusion. According to the World Bank, there are currently around 1.7 billion unbanked individuals worldwide, and FinTechs will be central to efforts to integrate these people into the global banking system.Doing so will help to mitigate the economic and social impact of the pandemic. According to Deloitte, FinTechs, in strategic partnerships with financial institutions, retailers and government sectors across jurisdictions, can help democratise financial services by providing basic financial services in a fair and transparent way to economically vulnerable populations.Digital finance is also expanding in other areas. Health concerns in the COVID-19 era have made physical cash payments less practical, opening the door to an increase in digital payments and e-wallets. Though cash use was predicted to decline in any case, COVID-19 has hurried that decline, due to concerns that handing over money can cause human to human transmission of the virus. According to a Mastercard survey looking at the implications of the coronavirus pandemic, 82 percent of respondents worldwide viewed contactless as the cleaner way to pay, and 74 percent said they will continue to use contactless payment post-pandemic.In addition, improved ‘know your customer’ services are required to counter the rise in digital fraud and cyber crime since the beginning of the outbreak. As more of the global economic and financial system continues to move online, cyber defences will become even more crucial to protect data. Security-conscious FinTechs are designing their products with this in mind – even if face-to-face meetings and processes do return. Given the rising reliance on technology, digital transformation will be a primary focus for FIs in the months and years ahead. Whereas previous efforts to integrate technology may have been limited in scope, many FIs are awakening to the fact that in order to deliver an efficient, effective and sustainable banking service, they must adopt a more holistic approach to digital transformation, which includes utilising FinTech.

Mukuru, which is based in the city of Cape Town, said that it had seen a rise in users during the coronavirus pandemic – caused in part by customers choosing to prioritise remittances to family. Remittance services were designated as essential during the coronavirus lockdowns in South Africa – offering firms such as Mukuru a lifeline as customers in some verticals sought continued services. The firm has also paired up with global money transfer brand WorldRemit to offer what was described by Mukuru’s chief executive as “broader, deeper pay-out networks” that tackled the network’s “white space” issues.

Women constitute the majority of remittance recipients globally and remittances have an impact on both women’s actual income as well as on social normsRemittances are believed to directly touch the lives of 1 billion people globally, maintaining millions of receiving families above the poverty line with remittances often representing 60 per cent or more of household income.

Remittances are believed to directly touch the lives of 1 billion people globally, maintaining millions of receiving families above the poverty line with remittances often representing 60 per cent or more of household income. Globally, women represent almost half of the 258 million migrants and back home in the countries of origin, women represent the majority of remittance recipients.

data from WorldRemit indicates that in 2014, 20.46 per cent of their female customers globally would use mobile money as payout mechanism compared to only 13.99 per cent of men.

Thanks to SnapScan the Feenix community can now make a monthly contribution to fund students.Feenix allows everyday people and businesses to donate what they can so students can graduate and actively participate in our economy. We believe that access to education should not be dependent on wealth. Driven by our community’s commitment to combat student-debt we were inspired to find the safest, easiest and most convenient way for the community to make donations on a monthly basis.  As a result, we have partnered with SnapScan! The innovative mobile payment application that allows funders to make donations quickly. Launched in 2013, SnapScan has changed the way we make payments-one snap at a time!With the snap of the unique Feenix QR code you can make an immediate donation. By scanning the code, you will be given the option to not only make a once-off donation, but also set up a recurring donation from as little as the cost of two coffees, the amount is up to you! Scan Now to start donating monthly.

These recurring SnapScan donations go into the Feenix Pool Fund, the collective fund made up of donations from different funders which is then allocated to students according to the B-BBEE scorecard. Preference is also given to students who are active and involved with Feenix. All funds are paid directly to the applicable universities on a semiannual basis or at the Trustees discretion.You can make a difference today! No need for cash, cards or EFTs. SnapScan enables you to make a simple and safe donation that will alleviate the impact of financial stress on students. The benefit of SnapScan donations means that you can make a donation from wherever you find yourself. You’ll be able to view your recurring donations on the SnapScan app and are free to cancel your monthly donation at any time ensuring that you have control over your contributions.So #JOINTHECROWD and make your donation today. When you donate to the Feenix Pool Fund, you support the vision for a society in which all are able to fulfil their potential regardless of wealth.

While CGAP could not confirm the profiles of borrowers in Ghana, experience in East Africa suggests that many are borrowing from formal lenders for the first time. JUMO, one of Ghana’s most successful digital lenders, also operates in Tanzania, where it found that 81 percent of its borrowers had never before borrowed from a formal financial institution. The ability to reach excluded customers and help them to build formal credit histories has always been touted as the promise of digital credit. And while more data are necessary before forming any conclusions about the potential impact of digital loans in West Africa, the results from Ghana are cause for optimism.

In the last decade, the impact of financial technology (fintech) on Africa's financial sector and other key sectors has been phenomenal. As a key driver of growth in the region, fintech is a viable alternative to traditional banking in urban and rural areas. In Africa, fintech creates an enabling environment that opens up the financial sector's value chain and promotes efficiency gains

FarmDrive (FD), a Kenyan startup set to unlock millions of dollars in loans for smallholder farmers in Kenya and sub-Saharan Africa, received a follow-on investment from EWB Canada last month, with participation from AK IMPACT INVESTORS, 1 to 4 Foundation, ADAP SEED FUND 2 and The Lakes Charitable Foundation.

Our pilot with Pula revealed that most data sets in the countries where Pula works still focus on larger farm sizes, not the very small farms of poorer, vulnerable farmers, which reduces variation in the model. Additionally, if yield data are not available for a long period or across climatic regions, the predictability of the model is further reduced. This innovation holds tremendous promise for inclusion but will need space for experimentation to perfect.

M-Pesa “grew at a blistering pace following its inception in 2007.” [1] In less than two years from its launch, M-Pesa had become the leading money transfer method in the country, with over 50 percent of people sending money via M-Pesa and over 65 percent receiving funds through the system in 2009. By 2015 there were 19.9 million active M-Pesa users, up 18 percent from 2013/14. It is said that 43 percent of Kenya's GDP flowed through M-Pesa, with over 237 million person-to-person transactions.

M-Pesa is an SMS-based system that enables users to deposit, send and withdraw funds using their mobile phone. Customers do not need to have a bank account and can transact at any of the country's 40,000 agent outlets. Registration and deposits are free and pricing for most other transactions is based on a tiered structure to allow even the lowest-income users to use the system. Transaction values are typically small, ranging from US$5 to US$30.

AgroCenta focuses on 3 key impact goals for Ghana:No Poverty: we are definitely improving the financial livelihood of smallholder farmers through fair trade. Many smallholder farmers are paid less than $1 a day and our objective is to increase it to $4 a day by 2020.Gender Equality: in Sub-Saharan Africa, traditions and land ownerships do not favor women, which ends up in many women being excluded from the agriculture value chain. By engaging the relevant stakeholders, AgroCenta rents arable agricultural lands to female smallholder farmers for free. Women are also given seeds, fertilizers, mechanized tractor services and extensive advisory information on farming best practices such as what type of seed to plant, when to plant, how to plant, etc.Decent Work & Economic Growth: we empower smallholder farmers to see agriculture as more than just a way to survive and position it as a viable industry that can be sustainable for their family.

The company also noted its performance is challenged by high transaction decline rate of 40 percent per month due to connection failure and system failure in its member banks.

By eliminating exploitative buying from the value chain, smallholder farmers are able to become financially independent, get enough money to take care of their families and needs thereby alleviating them from poverty

This study sought to find out perceptions of employee poaching by employees in telecommunication firms and how these perceptions affected their morale. A survey was conducted in which 30 questionnaires were administered and 27 filled. Results showed that 92% of the population had a positive perception of poaching with 8% having negative perceptions. When a regression analysis was done on the data received, in order to test the significance of the relationship between the variables, p-value for significance did not meet the standard which implies that there is not significant relationship between the variables. According to these results, employee perceptions of poaching do not have any effect on morale.

Customers who sign up for the M-Pesa service can convert between e-cash and real cash (these are called cash-in / cash-out transactions), and can transfer e-cash from their account to that of another account holder via SMS.

Financial-technology companies are changing the face of finance. Over the past ten years, what started mostly as disruption in the payments space has expanded to every corner of finance. Even areas once assumed to be safe are seeing new entrants and competitive threats. Wealth and asset management, wholesale banking, capital markets, regulation and risk (“regtech”), and trade finance are just the most recent areas to see innovation driven by small technology-first players.

Whether fintechs ultimately win or lose significant market share may be beside the point; they are redefining customer expectations and continue to create new business models. As fintechs are frequently building their entire technology stacks from the ground up, they are highlighting incumbent financial institutions’ weaknesses not only in digital user experiences but also in operational efficiency. Whether a new digital brokerage wins or loses may not matter when customer expectations around brokerage fees change. A retail foreign-exchange fintech having 5 or 50 percent of the market may matter less than retail FX margins disappearing for everyone. Whether the next crops of “neobanks” disrupt retail banking may be less important than their highlighting for users and customers the possibilities of a modern, digital-first experience.

f your downside potential from disruptive threats. Incumbents can choose to invest in companies they partner with or to focus on areas they know well or interesting adjacencies. We frequently advise clients to find ways of keeping corporate venture-capital groups slightly at arm’s length to attract skilled managers, and we recently have seen increased interest in investing in established outside managers who focus on financial technology. Transform yourself to be more like a fintech. Digital transformation is a difficult but necessary process for most incumbent financial institutions. Redesigning core infrastructure to be more modular and dynamic, driving a new agile operating model, and upgrading technology and workforce skills are all necessary to compete with outside threats, fintech and otherwise. Build your own (internal) fintech. The road for transformations is normally measured in years, but the competitive threat from fintechs is today. Increasingly, we are seeing financial institutions try to beat fintechs at their own game or self-disrupt areas of their business before others can. The key to success in new digital business building is to combine the agility, speed, and talent of a start-up with the “unfair advantage” of an incumbent by leveraging existing assets (e.g. customers, distribution, or infrastructure). Serve the fintechs. A few financial institutions can find their competitive advantage in creating scaled, efficient technology and operations to enable others to embed financial services in their customer experiences. This “banking as a service” business model depends on finding a profitable path to white labeling but draws on the inspiration of large tech platforms. Enabling the customer experiences of others has quickly moved beyond just enabling fintechs to also working with big technology companies, retailers, telecommunications companies, and beyond. Ignore fintechs. Although ignoring the competition is rarely the right choice, some businesses are built on moats—frequently regulatory—that are difficult to disrupt or they play within narrow markets. Companies should prioritize where they need to focus and in doing so know when they need to pay attention and when they need to avoid the distraction of disrupters.