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I just commented on this.  It would be great to hear if anyone has some experience in estimating the crisis management costs in the preparation and expected value of crisis management in social media.

Jeremiah Owyang is a real thought leader in this space - I encourage you all to follow his posts

How to measure and manage the return on social marketing investment

For data centers, storage is a constant concern. In 2012, 28 percent of data center managers acknowledged rapid storage growth as having a significant impact on their data operations. According to most data centers, as of 2012, they were experiencing data storage growth at a rate of 10 to 24 percent on an annual basis.

Looks like an interesting summit on social media measurement.  #ROISM