Radical RealTime

Summary: "Most teams underperform. Yours can beat the odds. If you need the best practices and ideas for superior team building--but don't have time to find them--this book is for you. Here are 10 inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: boost team performance through mutual accountability, motivate large, diverse groups to tackle complex projects, increase groups' emotional intelligence, reverse the fortunes of a struggling team, prevent decision deadlock, extract results from a bunch of touchy superstars, fight constructively with top-management colleagues, and ensure productivity in far-flung teams."

Summary: "The scores of successful virtual teams the authors examined didn't have many of the psychological and practical obstacles that plagued their more traditional, face-to-face counterparts. Team members felt freer to contribute--especially outside their established areas of expertise. The fact that such groups could not assemble easily actually made their projects go faster, as people did not wait for meetings to make decisions, and individuals, in the comfort of their own offices, had full access to their files and the complementary knowledge of their local colleagues. Reaping those advantages, though, demanded shrewd management of a virtual team's work processes and social dynamics. Rather than depend on videoconferencing or e-mail, which could be unwieldy or exclusionary, successful virtual teams made extensive use of sophisticated online team rooms, where everyone could easily see the state of the work in progress, talk about the work in ongoing threaded discussions, and be reminded of decisions, rationales, and commitments. Differences were most effectively hashed out in teleconferences, which team leaders also used to foster group identity and solidarity."

Summary: "Although groups are initially "wise," knowledge about estimates of others narrows the diversity of opinions to such an extent that it undermines the wisdom of crowd effect in three different ways. The "social influence effect" diminishes the diversity of the crowd without improvements of its collective error. The "range reduction effect" moves the position of the truth to peripheral regions of the range of estimates so that the crowd becomes less reliable in providing expertise for external observers. The "confidence effect" boosts individuals' confidence after convergence of their estimates despite lack of improved accuracy. Examples of the revealed mechanism range from misled elites to the recent global financial crisis."

Deploying Far-Flung Teams: A Guidebook for Managers by Ann Majchrzak and Arvind Malhotra May 9, 2003

Psychology Group on Mendeley on the topic of Trust. Contains a lot of interesting literature on the topic.