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Speaking earlier this year from Oracle OpenWorld, Office Depot senior e-commerce analyst Scott Headberg said the retailer upgraded its systems to meet its stringent business requirements, including the need to accommodate unique merchandising rules to ensure that the right product assortments and promotions reach every shopper at OfficeDepot.com

Following its deployment of Oracle Commerce, Kohl's implemented Oracle Retail Merchandising System and Oracle Retail Price Management to streamline and improve the inventory, pricing, and promotions operations that, for 1 million SKUs, determine how well larger categories and individual items perform both online and at each of Kohl's more than 1,100 stores nationwide.

Kohl's is transforming many of its core retail operations to accommodate recent growth and ensure that both its store and online shopping experiences reflect the unique preferences of consumers, no matter where they live and shop.

Kohl's overhauled its core merchandising, inventory, and pricing operations with the launch of a new Oracle Retail Merchandise Operations Management solution, enabling a unified system of record for inventory to better serve customers across channels, and to simplify its business user experience.

Central to making each customer experience better, said Moure, is the company's recent migration to a new e-commerce platform from Oracle Commerce. The Oracle platform provides PureFormulas' marketing team with industry-leading tools to personalize the customer experience through a series of levels, from the awareness of getting a customer on to its site to adding returning customers to its loyalty program, and each step is based on insights gleaned from customer data.

"Big data is not big news in retail but we are having to solve problems around the velocity and the variety of data," said Webster. "How do we bring in social interactions and marketing interactions together, to give you a more unified view of the entire customer engagement. We are a mobile world, with 6 billion mobile subscribers."

Value-oriented specialty department store Kohl's is transforming many of its core retail operations to accommodate recent growth and ensure that both its store and online shopping experiences reflect the unique preferences of consumers, no matter where they live and shop.

Today, e-commerce - now based on a new software platform from Oracle Commerce - accounts for about 2 percent of the company's sales and is growing at about 40 percent per year. Stage Stores expects it to reach 5 percent to 7 percent of sales - equivalent to its competitors - in the near future. E-commerce also enables the company's Send program, based on NCR Retail Endless Aisle technology, which allows customers to have merchandise shipped directly to their homes from another store or distribution center if their size or color is not available in the store they are visiting.

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