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Survey: Retailers see big benefit in individualized customer experiences | Chain Stor... - 0 views

www.chainstoreage.com/...idualized-customer-experiences thoughtleadership chainstoreage trend mikewebster research ERAI
shared by Oracle Retail on 05 Apr 16 - No Cached
  • Oracle Retail on 05 Apr 16
     
    Retailers estimate they could earn an extra 10% in revenue - which translates into $100 million annually for a $1 billon company - by offering customers and employees a highly individualized experience.
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Businesses See Big Benefits To Offering Individualized Customer And Employee Experience... - 0 views

www.innovativeretailtechnologies.com/...zed-customer-and-employee-0001 research study oracle thoughtleadership trend innovativeretailtechnologies
shared by Oracle Retail on 07 Apr 16 - No Cached
  • Oracle Retail on 07 Apr 16
     
    "Today, whether shopping for an item, making reservations, examining a bill, evaluating projects, or viewing medical information, the digital age has brought us to a point where we now expect the ability to make real-time decisions, transact, and customize options at the tap of the screen. In the new service-driven economy, innovative enterprises must focus on two things: taking care of their customers and taking care of their employees," said Bob Weiler, executive vice president, Global Business Units, Oracle.
  • Oracle Retail on 07 Apr 16
     
    "Today, whether shopping for an item, making reservations, examining a bill, evaluating projects, or viewing medical information, the digital age has brought us to a point where we now expect the ability to make real-time decisions, transact, and customize options at the tap of the screen. In the new service-driven economy, innovative enterprises must focus on two things: taking care of their customers and taking care of their employees," said Bob Weiler, executive vice president, Global Business Units, Oracle.
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Oracle ERA I (Individual) Research Validates the Individual Experience & Mobility ... - 0 views

telecomreseller.com/...iders-enterprise-and-employees na oraclecommunications TelecomReseller TheEraIEnterprise:ReadyForAnything
shared by Oracle Communications on 08 Apr 16 - No Cached
  • Oracle Communications on 08 Apr 16
     
    Doug Suriano, senior vice president and general manager, Oracle Communications, discusses the ERA I research released today with Don Witt of The Channel Daily News by TelecomReseller.  With input f…
  • Oracle Communications on 08 Apr 16
     
    Doug Suriano, senior vice president and general manager, Oracle Communications, discusses the ERA I research released today with Don Witt of The Channel Daily News by TelecomReseller.  With input f…
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Mandating Personalization - Post - No Jitter - 0 views

www.nojitter.com/...mandating-personalization na oraclecommunications NoJitter TheEraIEnterprise:ReadyForAnything
shared by Oracle Communications on 08 Apr 16 - No Cached
  • Oracle Communications on 08 Apr 16
     
    Most organizations are highly attuned to the need to deliver personalized services, but also know that so far they've missed the mark, Oracle survey finds.
  • Oracle Communications on 08 Apr 16
     
    Most organizations are highly attuned to the need to deliver personalized services, but also know that so far they've missed the mark, Oracle survey finds.
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Individualized Customer and Employee Experiences Key to Success says Oracle Study - Tec... - 0 views

www.techzone360.com/...es-key-success-says-oracle.htm na oraclecommunications techzone360 TheEraIEnterprise:ReadyForAnything
shared by Oracle Communications on 08 Apr 16 - No Cached
  • Oracle Communications on 08 Apr 16
     
    While it may have taken some time for organizations to realize the full impact of being more customer-centric, including the empowerment of their employees with the right tools, the good news in the report is that 84 percent of respondents say their organization have experienced a trend toward customers wanting a more individualized experience and 70 percent have experienced this trend from employees. The not so good news is that fewer than 20 percent give their organization an 'A' in its ability to offer those experiences.
  • Oracle Communications on 08 Apr 16
     
    While it may have taken some time for organizations to realize the full impact of being more customer-centric, including the empowerment of their employees with the right tools, the good news in the report is that 84 percent of respondents say their organization have experienced a trend toward customers wanting a more individualized experience and 70 percent have experienced this trend from employees. The not so good news is that fewer than 20 percent give their organization an 'A' in its ability to offer those experiences.
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Businesses See Big Benefits to Offering Individualized Customer and Employee Experience... - 0 views

www.educationdive.com/...ualized-customer-and-employe-1 NA oraclehighereducation EducationDive TheEraIEnterprise:ReadyforAnything
shared by Oracle Higher Education on 08 Apr 16 - No Cached
  • Oracle Higher Education on 08 Apr 16
     
    News, voices and jobs for education professionals. Optimized for your mobile phone.
  • Oracle Higher Education on 08 Apr 16
     
    News, voices and jobs for education professionals. Optimized for your mobile phone.
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Higher education institutions move to the Oracle cloud | University Business Magazine - 0 views

www.universitybusiness.com/...institutions-move-oracle-cloud NA oraclehighereducation universitybusiness oraclecloudsolutionsforeducationandresearch BellevueUniversity KentuckyStateUniversity SanBernardinoCommunityCollegeDistrict Vanderbilt University
shared by Oracle Higher Education on 22 Apr 16 - No Cached
  • Oracle Higher Education on 22 Apr 16
     
    Bellevue University, Kentucky State University, San Bernardino Community College District, and Vanderbilt University selected Oracle Cloud to ensure operational excellence and student success by transforming the way these institutions conduct business and serve their constituents-from faculty and staff to students.
  • Oracle Higher Education on 22 Apr 16
     
    Bellevue University, Kentucky State University, San Bernardino Community College District, and Vanderbilt University selected Oracle Cloud to ensure operational excellence and student success by transforming the way these institutions conduct business and serve their constituents-from faculty and staff to students.
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Vonage adds gUnify to Oracle Cloud for integration between voice and mission-critical a... - 0 views

www.fierceenterprisecommunications.com/...2016-04-11 na oraclecommunications fierceenterprisecommunications OracleCloud
shared by Oracle Communications on 22 Apr 16 - No Cached
  • Oracle Communications on 22 Apr 16
     
    Enterprises using the Oracle Cloud have a new option for integrating elements of their voice and mission-critical applications. This morning, Vonage added its gUnify Connector to the Oracle Cloud Marketplace.
  • Oracle Communications on 22 Apr 16
     
    Enterprises using the Oracle Cloud have a new option for integrating elements of their voice and mission-critical applications. This morning, Vonage added its gUnify Connector to the Oracle Cloud Marketplace.
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T-Mobile network moves now a marketing and branding challenge - RCR Wireless - 0 views

www.rcrwireless.com/...keting-branding-challenge-tag2 na oraclecommunications RCRWireless OracleIndustryConnect 2016
shared by Oracle Communications on 22 Apr 16 - No Cached
  • Oracle Communications on 22 Apr 16
     
    T-Mobile COO Mike Sievert notes the carrier's current challenge is getting out the word on its increased network coverage.
  • Oracle Communications on 22 Apr 16
     
    T-Mobile COO Mike Sievert notes the carrier's current challenge is getting out the word on its increased network coverage.
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TWC Wi-Fi plans remain focus of wireless broadband efforts - RCR Wireless - 0 views

www.rcrwireless.com/...forts-disses-google-fiber-tag2 na oraclecommunications RCRWireless OracleIndustryConnect2016
shared by Oracle Communications on 22 Apr 16 - No Cached
  • Oracle Communications on 22 Apr 16
     
    TWC Wi-Fi business remains the cable giant's wireless broadband offering of choice, and notes long-running competition has made it better.
  • Oracle Communications on 22 Apr 16
     
    TWC Wi-Fi business remains the cable giant's wireless broadband offering of choice, and notes long-running competition has made it better.
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Real-Time with State Farm on Enterprise Communications - Post - No Jitter - 0 views

www.nojitter.com/...m-on-enterprise-communications na oraclecommunications NoJitter OracleIndustryConnect2016
shared by Oracle Communications on 22 Apr 16 - No Cached
  • Oracle Communications on 22 Apr 16
     
    At this week's Oracle Industry Connect event, a State Farm senior network architect shared his perspective on cloud communications and more.
  • Oracle Communications on 22 Apr 16
     
    At this week's Oracle Industry Connect event, a State Farm senior network architect shared his perspective on cloud communications and more.
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Enterprise IT trends focus on customer-centric business models - RCR Wireless - 0 views

www.rcrwireless.com/...ic-business-models-tag17-tag99 na oraclecommunications TheEraIEnterprise:ReadyForAnything RCRWireless
shared by Oracle Communications on 22 Apr 16 - No Cached
  • Oracle Communications on 22 Apr 16
     
    Enterprise IT needs are quickly changing to favor data analytics and cloud-computing as businesses look to quickly adopt a customer-centric model.
  • Oracle Communications on 22 Apr 16
     
    Enterprise IT needs are quickly changing to favor data analytics and cloud-computing as businesses look to quickly adopt a customer-centric model.
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Covalense at Oracle Industry Connect | Telecom Reseller - 0 views

telecomreseller.com/...nse-at-oracle-industry-connect na oraclecommunications TelecomReseller OraceIndustryConnect2016
shared by Oracle Communications on 22 Apr 16 - No Cached
  • Oracle Communications on 22 Apr 16
     
    Established in 2006, Covalense is a well-recognised and reliable IT transformation partner to their clients. They have a diversified, highly trained and motivated talent pool of people working cohe…
  • Oracle Communications on 22 Apr 16
     
    Established in 2006, Covalense is a well-recognised and reliable IT transformation partner to their clients. They have a diversified, highly trained and motivated talent pool of people working cohe…
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Getting to the Point of WebRTC - Post - No Jitter - 0 views

www.nojitter.com/...getting-to-the-point-of-webrtc na oraclecommunications NoJitter OracleIndustryConnect2016
shared by Oracle Communications on 22 Apr 16 - No Cached
  • Oracle Communications on 22 Apr 16
     
    Let's talk use cases, not technology ins and outs.
  • Oracle Communications on 22 Apr 16
     
    Let's talk use cases, not technology ins and outs.
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