Group items tagged

companies must:

Empower employees

STOP being afraid of your customer!

ust last month, we got word that CEO Gina Bianchini had left the company. On the heels of this news came a 40% workforce reduction and a dramatic announcement from the new CEO, Jason Rosenthal:

My main conclusion is that we need to double down on our premium services business. Our Premium Ning Networks[...] drive 75% of our monthly U.S. traffic, and those Network Creators need and will pay for many more services and features from us.

We will phase out our free service.

Damage control: Internet discussion about the service outage that struck Amazon Web Services in April spiked as soon as problems began (April 21st) and again when Amazon explained the cause (April 29th). The data is based on selected mentions on Twitter, blogs, and in online media. Alterian

Just ask Jeff Malek, cofounder of BigDoor, a Seattle company whose game software is hosted on the public servers of Amazon. Last April, problems in a Northern Virginia data center crippled Amazon's northeast operations, affecting many cloud-based businesses. Spotty service over four days left BigDoor scrambling to find technical solutions and issuing a steady stream of apologies to its 250 clients. Since then, BigDoor has joined a growing number of companies that are seeking new ways of building outage-resistant systems in the cloud, often at additional expense and inconvenience.

Even though outages put businesses at immense risk, public cloud providers still don't offer ironclad guarantees. In its so-called "service-level agreement," Amazon says that if its services are unavailable for more than 0.05 percent of a year (around four hours) it will give the clients a credit "equal to 10% of their bill." Some in the industry believe public clouds like Amazon should aim for 99.999 percent availability, or downtime of only around five minutes a year.

Why should a CIO care? I have long said that the real source of competitive advantage in the future will stem from an organization’s ability to rapidly assemble, disassemble, and reassemble high-performance teams. Collaboration and community will replace rigid structures. Facilitating that kind of agility is the real promise of social media. And we’re missing it.Read more at www.enterpriseefficiency.com 

Perhaps the saddest thing about Facebook (note: I do think there are good things) is that most users seem utterly unware of the way Facebook is changing things; unaware of FB’s ever-changing Privacy settings; little idea about how expansive the recent f8 announcements could be (in fact I’d say a huge percentage of users don’t even know what the heck f8 is or what its impact may have); and perhaps wholly uprepared when their profiles and their data are streaming out in the open publicly. Most users are using FB strictly to post pictures and update their status in the literal way in which FB was designed - no sense of re-purposing the software in broader ways. On one hand, it’s great that we can all share our experiences with each other; on the other hand it’s worrying that more users aren’t educated enough about the fundamental nature of these media to make smart connections back to their own lives.

Furthermore, if Facebook becomes the primary place where people congregate, purchase, publish and share, it will become imensely important that users are proficient and savvy and creative in using it *for* their interests as citizens and not against them. The smallest tweaks in any software can have major implications in their use. Imagine if Facebook had a Hate button. I agree with Scoble: I hope we never see something like that. …But I have a feeling, there’s a Hate button hidden deep within our collective social experience and dynamics just waiting to surface its ugly head in the not-too-distant future. Recommend on Amplify                

Face.com has launched the alpha of their new API. Now, almost any site could find faces on photos.Face.com, the company responsible for Facebook applications Photo Tagger and Photo Finder, lets you take any photo and quickly identify who is in it and where they are in the photo. This facial recognition is a boon to those tagging photos, and now Face.com is ready to bring a similar capability to the rest of the internet. May 3rd saw the launch of their new open API capable of scanning images and rapidly identifying the location, orientation, and identity of human faces. The API platform is meant for web designers who want to include a facial recognition feature on their own website. With this API, any company could let you upload a photo of yourself and find other photos of you in their database. Now in alpha testing, registering to try the API is free and very quick. Face.com, operated by Israel-based Vizi Labs, is looking to share the API with the developer community to see if the next killer application for facial recognition will arise organically. Eventually, platforms like this one may help your face become an access point to all the digital data about you on the web.

Read more at singularityhub.com

Just when I thought Twitter could not possibly become any more ridiculous or meaningless, someone had to go and figure out a way.The people over at the Critical Media Lab in the University of Waterloo have gone somewhat loony and teamed up with a local Ontario dairy farmer to give 12 cows twitter accounts.Mad Cow strikes againThe bovines (sounds like a cool band name), with names like Jerry J Lo, Freeride Speedy, and Attention Please, have been given the chance to broadcast the ins and outs of their lactation cycles in 140 characters or less. So it may be more accurate and, ehem, a-moo-sing to say their teats have been given the tweets.

Read more at www.rcrwireless.com

Bill Keller of the New York Times has just written a provocative piece lamenting that new technologies are eroding essential human characteristics. I would certainly agree that almost all technologies, especially those with a cognitive element, transform the way we organize, value and manage our intellectual and social lives–-indeed, such complaints were raised, most famously by Plato about how writing was emptying words of their soul by disconnecting them from their living speakers. However, Keller makes not one but at least three distinct claims in his piece. I want to primarily discuss the one that he makes least explicitly and perhaps has never formulated directly himself.

first, let’s clarify the other two which are explicit.

here are the parts of Keller’s comments which have intrigued me

"Drawing on cognitive science, an increasing number of game theorists and designers say that our growing love of video games has important things to tell us about our intrinsic desires and motivations. Central to it all is a simple theory – that games are fun because they teach us interesting things and they do it in a way that our brains prefer – through systems and puzzles. 'With games, learning is the drug,' writes Raph Koster, the designer of seminal multiplayer fantasy games such as Ultima Online and Star Wars Galaxies. 'In game theory, this is often spoken of as the "magic circle": you enter into a realm where the rules of the real world don't apply – and typically being judged on success and failure is part of the real world. People need to feel free to try things and to learn without being judged or penalised.' Another important element is autonomy as games tap into our need to have control.

Finally another important game design facet is 'disproportionate feedback,' in which players are hugely rewarded for achieving very simple tasks. In highly successful shooters such as Call of Duty and Bulletstorm, when an enemy is shot, they don't just collapse to the floor, they explode into chunks. 'You're good, you're a success – you're powerful,' writes Stuart. 'Disproportionate feedback is an endorphin come-on.'"

GPS devices have become ubiquitous: Millions of drivers rely on them for directions.

The government hopes to construct a new air traffic control system based on GPS navigation rather than the use of radar.

They've also become an important tool in agriculture.

The leading computer company plans to build a system that will sense when people are trying to video live events — and turn off their cameras.

A patent application filed by Apple revealed how the technology would work.

If an iPhone were held up and used to film during a concert infra-red sensors would detect it.

Earth is expected to be home to over nine billion people by 2050. That’s a lot of people for Mother Nature to manage.

Space issues aside, the biggest concern on an over-populated planet is whether or not there will be enough resources to go around. Last week, British investor and Co-founder of Grantham Mayo Van Otterloo (GMO) Jeremy Grantham offered what Business Insider called a “startlingly depressing outlook for the future of humanity.”

the purpose of this piece isn’t to tread well-worn ground about the planet’s perils. So forget about fossil fuels, drinking water, crops, ice-caps, trees and animals for now. What we’ll be looking at is all those elements that go into helping you do what you’re doing right now. Whether you’re reading this on your laptop, smartphone, tablet…or any other digital device, the natural environment has had a huge part to play in this experience.

We are in the early stages of the Internet of Things, the much anticipated era when all manner of devices can talk to each other and to intermediary services. But for this era to achieve its full potential, operators must fundamentally change the way they build and run clouds. Why? Machine-to-machine (M2M) interactions are far less failure tolerant than machine-to-human interactions. Yes, it sucks when your Netflix subscription goes dark in a big cloud outage, and it’s bad when your cloud provider loses user data. But its far worse when a fleet of trucks can no longer report their whereabouts to a central control system designed to regulate how long drivers can stay on the road without resting or all the lights in your building turn out and the HVAC system dies on a hot day because of a cloud outage.

The current cloud infrastructure could crumble under the data weight In the very near future, everything from banks of elevators to cell phones to city buses will either be subject to IP-connected control systems or use IP networks to report back critical information. IP addressability will become nearly ubiquitous. The sheer volume of data flowing through IP networks will mushroom. In a dedicated or co-located hardware world, that increase would result in prohibitively expensive hardware requirements. Thus, the cloud becomes the only viable option to affordably connect, track and manage the new Internet of Things.

That is critical, in turn, to mitigate growing latency risks for mobile connectivity resulting from the wild proliferation of IP enabled devices on mobile networks coming in the new era of the Internet of Things.