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In this survey-based report, we look at the business drivers and adoption levels for social business and Enterprise 2.0 technologies, the benefits and issues being highlighted by users, and what platforms and infrastructures are being used for delivery.

We take a short look at three specific applications – Enterprise Q&A, Open Innovation, and Sales & Marketing collaboration – and make recommendations for maximizing the benefits from these new systems of engagement.

a survey administered by Jive Software that found both executives and knowledge workers believe social software will become a necessary part of doing business — even though the return on investment for this kind of software is still pretty squishy. 

Improving customer loyalty and service levels and driving increased revenue or sales were among the top reasons for using social software mentioned by survey respondents.

they shouldn't become so focused on attaining a hard ROI that they miss opportunities to use social to solve business problems.

Telefonica Digital staff are to start testing NFC payments using BlackBerry smartphones, RIM announced in a blog post yesterday.

In collaboration with local banks and retailers, 350 Telefonica employees will trial the devices at its headquarters in Spain.

Telefonica CEO Matthew Key is quoted as saying the technology will be rolled out in several markets in 2012.

45 mobile operators have pledged their support for subscriber identity module (SIM) based Near Field Communication (NFC) implementations in an announcement made by mobile industry trade body the GSM Association (GSMA).

The large existing user-base of low-cost, mid-tier, NFC-less feature phones popular in emerging markets is a prime target for this technology. However, technical difficulties have prevented the adoption of SIM-based NFC. As the SIM card slot is located behind the battery, radio signals to and from the NFC module are effectively blocked in many phones.

Potential applications for this technology include mobile payments, public transit access, event ticketing, secure access to buildings or vehicles, identification, and person-to-person (P2P) data sharing.

Why should a CIO care? I have long said that the real source of competitive advantage in the future will stem from an organization’s ability to rapidly assemble, disassemble, and reassemble high-performance teams. Collaboration and community will replace rigid structures. Facilitating that kind of agility is the real promise of social media. And we’re missing it.Read more at www.enterpriseefficiency.com 

It’s Your Problem, So What Are You Going To Do About It” 3 Ways to Communicate More Effectively With Your TeamThe Four Powerful Keys to Virtual Team Success Creating virtual teams is not challenge-free. Why? Imagine trying to communicate effectively with people you have never met and whose personalities you are not familiar with. If this hurdle is not overcome, establishing successful virtual teams can be extremely frustrating.

The Secret to Being an Effective Virtual Team How do you foster communication and collaboration when project members are geographically dispersed? An effective starting point is the creation of a team operating agreement. Virtual Teams Generate Real Sales: How To Save Money And Generate Revenue Without Leaving Your ChairBusiness Continuity in a Crisis Environment Is your business capable of surviving a crisis situation? Will you be able to manage your staff for an effective return to “business as usual”? With some foresight and careful planning, the worst storm can be weathered. “Virtual teams” offer a compelling way to offset potential risks.

Read more at www.virtualteambuilders.com

Sen. Patrick Leahy on Tuesday unveiled an overhaul to a 25-year-old digital privacy law that would require the government to obtain warrants before accesssing email and other cloud-based data. The update to the Electronic Communications Privacy Act (ECPA), would also extend to location-based data, and allow private companies to collaborate with the government in the event of a cyber attack. The ECPA was first enacted in 1986, well before the Internet, email, or smartphones. As a result, it is "significantly outdated and out-paced by rapid changes in technology and the changing mission of our law enforcement agencies after September 11," said Leahy, a Vermont Democrat. As a result, Leahy's updated 2011 version of the ECPA would apply to technologies like email, cloud services, and location data on smartphones. If the government wanted an ISP to hand over emails on a particular customer, for example, they would need to first obtain a warrant. At this point, the government abides by a rule that provides access to email after 180 days, depending on the circumstance.

Post-revolution Egypt is in a state of flux overlooked by outsiders. New political parties are forming while various factions hustle for power. As Egypt gears up for free elections, tech-savvy geeks are betting that their projects will have a major impact on how people will vote.

A combination of academics and entrepreneurs recently worked with Egyptian activists on a “Hackathon for Egypt” that provides some interesting--and fascinating--clues.

Participants in the hackathon were organized by Cloud to Street, a project dedicated to aiding Egyptian activists through technology. Cloud to Street is headed up by a loose group of primarily Canadian scholars and diplomats. Approximately 75 programmers took part, as well as Egyptian activists who attended both in person and via teleconference

A common mistake for those seeking to cope with this profound disruption is to confuse technology with innovation. Algorithms, apps and search tools help make data useful but they can’t replace the value judgements at the core of journalism.

Genuine innovation requires a fundamental shift in how journalists think about their role in a changed world. To begin with, they need to get used to being ‘curators’; sorting news from the noise on the social web using smart new tools and good old fashioned reporting skills.

I find it helps to think of curation as three central questions: * Discovery: How do we find valuable social media content? * Verification: How do we make sure we can trust it? * Delivery: How do we turn that content into stories for a changed audience?

Source: http://enipedia.tudelft.nl Enipedia is an active exploration into the applications of wikis and the semantic web for energy and industry issues. Through this we seek to create a collaborative environment for discussion, while also providing the tools that allow for data from different sources to be connected, queried, and visualized from different perspectives

Long-awaited data from an international study have shown no evidence of increased risk of brain tumors associated with mobile phones, except in people who have the most exposure. But design flaws of the Interphone study, which is partly industry funded, suggest that the latest results cannot be taken to mean that cell phones and brain cancer are unrelated, critics say. "I'm not telling people to stop using the phone. I'm saying that I can't tell you if cell phones are dangerous, but I can tell you that I'm not sure that they are safe," said Dr. Devra Davis, professor of preventive medicine at Mount Sinai Medical Center in New York. The study itself, to be published Tuesday in the International Journal of Epidemiology, acknowledged that the findings were not definitive and called for more research. But Daniel Krewski, professor of epidemiology at the University of Ottawa in Ontario and one of the Interphone collaborators, said the study went to "great lengths to make sure that the results were scientifically sound."

At the highest exposure levels -- using a mobile phone half an hour a day over a 10-year period -- the study found a 40 percent increased risk of glioma brain tumors. With adjustments for statistical biases, that turned into 80 percent. But Krewski and colleagues say that there is not enough evidence to show a causal connection, and the group of participants using their phones this much was relatively small.

It is the only collaboration application that allows you to engage groups of people with the simplicity of email, the workflow of survey tools and the confidence, flexibility and documentation of a professionally facilitated process.

Tools for collaboration The Internet of Things will introduce new smart objects to our homes. One challenge is to find effective solutions to enable different products to work together. Currently no standardised tools or distribution platforms exist in this area

A group of Norwegian researchers have been addressing this issue. In the research project Infrastructure for Integrated Services (ISIS) they have created a platform for developing and distributing applications for the Internet of Things. The platform encompasses a programming tool for developers, called Arctis and the website ISIS Store for downloading applications. The project has received funding from the Research Council of Norway's Large-scale Programme VERDIKT

"In a 'smart' everyday life objects and applications often need to be connected to several different communication services, sensors and other components. At the same time they need to respond quickly to changes and the actions of users. This requires very good control over concurrence in the system, which can be difficult to achieve with normal programming," he explains. Dr Kraemer believes that the tool will make it easier to create new applications, adapt them to existing applications and update software as necessary.

American Express' new digital payments and commerce platform Serve has just announced its first carrier deal since its launch in March of this year. The company's new partnership with U.S. operator Sprint will allow Serve's mobile wallet application to be made available in the Sprint Zone for customers using select Android phones.

Serve, which can be funded by a bank account, debit or credit card, or from another Serve account, does not require users to be American Express card holders. Instead, it's aimed at those who don't rely on credit cards. With Serve, customers can shop both online and offline, anywhere American Express is accepted.

In the future, Serve will also be used for redeeming offers on goods and services, too, by way of a Groupon-like program.