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Dan R.D.

eBay Acquires Mobile Payments Provider Zong for $240M [07Jul11] - 0 views

  • Eyeing a shift in consumer habits, eBay has announced it is buying Zong, a provider of payments through mobile carriers, for $240 milllion.
  • “Commerce is changing. With mobile phones, we walk around with a mall in our pockets. PayPal helps to make money work better for customers in this new commerce reality –- no matter how they want to pay or what device they’re using,” said Scott Thompson, president of PayPal. “We believe that Zong will strengthen this value by helping us reach the more than 5 billion people who have mobile phones, giving them more choice and security when they pay.”
Dan R.D.

Specs that see right through you [05Jul11] - 0 views

  • Boring conversation? Accessories that decipher emotional cues could save your social life – or reveal that you're a jerk
  • The glasses can send me this information thanks to a built-in camera linked to software that analyses Picard's facial expressions. They're just one example of a number of "social X-ray specs" that are set to transform how we interact with each other. By sensing emotions that we would otherwise miss, these technologies can thwart disastrous social gaffes and help us understand each other better. Some companies are already wiring up their employees with the technology, to help them improve how they communicate with customers. Our emotional intelligence is about to be boosted, but are we ready to broadcast feelings we might rather keep private?
  • In a 10-day experiment in 2008, Japanese and American college students were given the task of building a complex contraption while wearing the next generation of jerk-o-meter - which by that time had been more diplomatically renamed a "sociometric badge". As well as audio, their badge measured proximity to other people.
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  • Some of our body's responses during a conversation are not designed for broadcast to another person - but it's possible to monitor those too. Your temperature and skin conductance can also reveal secrets about your emotional state, and Picard can tap them with a glove-like device called the Q Sensor. In response to stresses, good or bad, our skin becomes clammy, increasing its conductance, and the Q Sensor picks this up.
  • Physiological responses can now even be tracked remotely, in principle without your consent. Last year, Picard and one of her graduate students showed that it was possible to measure heart rate without any surface contact with the body. They used software linked to an ordinary webcam to read information about heart rate, blood pressure and skin temperature based on, among other things, colour changes in the subject's face (Optics Express, vol 18, p 10762).
Dan R.D.

The Internet of Things and the cloud [09Oct11] - 0 views

  • We are in the early stages of the Internet of Things, the much anticipated era when all manner of devices can talk to each other and to intermediary services. But for this era to achieve its full potential, operators must fundamentally change the way they build and run clouds. Why? Machine-to-machine (M2M) interactions are far less failure tolerant than machine-to-human interactions. Yes, it sucks when your Netflix subscription goes dark in a big cloud outage, and it’s bad when your cloud provider loses user data. But its far worse when a fleet of trucks can no longer report their whereabouts to a central control system designed to regulate how long drivers can stay on the road without resting or all the lights in your building turn out and the HVAC system dies on a hot day because of a cloud outage.
  • The current cloud infrastructure could crumble under the data weight In the very near future, everything from banks of elevators to cell phones to city buses will either be subject to IP-connected control systems or use IP networks to report back critical information. IP addressability will become nearly ubiquitous. The sheer volume of data flowing through IP networks will mushroom. In a dedicated or co-located hardware world, that increase would result in prohibitively expensive hardware requirements. Thus, the cloud becomes the only viable option to affordably connect, track and manage the new Internet of Things.
  • That is critical, in turn, to mitigate growing latency risks for mobile connectivity resulting from the wild proliferation of IP enabled devices on mobile networks coming in the new era of the Internet of Things.
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  • Because on the Internet of Things, no one can blame it on user error and simply ask a hotel air conditioner, an airplane, or a bank of traffic lights to restart their virtual server on the fly and reset their machine image.
Marc-Alexandre Gagnon

Recent Swype Purchase A Game-Changer For Nuance Communications - Seeking Alpha [16Oct11] - 0 views

  • Nuance Communications (NUAN) CEO Paul Ricci must have taken copious notes in class because his company's recent purchase of Swype has catapulted it from a voice recognition company to an input organization.
  • I think this is a big move for the company because it expands what it, as an entity, does.
  • To "swype," a person traces across keyboard letters in a continuous motion to comprise a word. Swype says its input method lets people do more than 40 words a minute, and says the application is meant to work across not just phones and tablets, but also game consoles, kiosks, televisions and other screens.
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  • Swype is licensed by a number of Android-based device makers, and that Swype has signed with 15 manufacturer partners and is on 50 million devices shipped in the last 18 months.
  • That's a lot of smartphones, and let's not forget that Apple (AAPL) is a player in that arena, too. In fact, it recently released its much ballyhooed iPhone 4S with the usual media circus in tow. The technology and investing press have written extensively about the device, and the big selling point of the communicator is its voice-recognition wizardry, more commonly known as Siri. Nothing has been confirmed, but Nuance Communications purportedly has the technical know-how that is the backbone of this game changer.
  • Dragon (the Nuance voice engine) happens to be almost universally regarded as the best voice recognition software.
  • As we've moved from predictive text to voice activated mobile computers, one thing is apparent - not one company can do it all alone. These wireless communication devices are a symphonic whole of many efforts. "The nature of the Mobile business is changed to one where our engagements with a number of important partners has become more extensive in co-development.
Dan R.D.

Foursquare turns its back on game mechanics as company matures [18Oct11] - 0 views

  • “We want to build tools that change the way all the people in this room experience the real world,” said Foursquare founder Dennis Crowley at the Web 2.0 Summit today, as he described his company’s retreat from the game mechanics that first made the check-in service a success. With more than 10 million downloads, Foursquare is the category leader for location services, even as it moves away from its initial offering. Crowley said Foursquare is about much more than check-ins, and features such as Foursquare Radar and Foursquare Explorer are going to power even stronger user adoption in the future.
  • “We have a very narrow focus on building features that help people experience the real world,” Crowley said. “How we were able to survive the Facebook onslaught — that was a big motivating factor for the entire company.”
  • In spite of banner user adoption, Crowley said he can identify with newcomers who are still struggling to understand why they should use a check-in service at all. Crowley said when he first downloaded Twitter, it was 18 months before he really understood why the product was worth using, because he hadn’t discovered that “thing” which made it special.
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  • “Merchants have been around for the ride from the beginning,” said Crowley, adding that for every three user features his team launches, there’s one new feature created for merchants. Crowley also said there’s a whole subset of people who no longer use Foursquare for the game dynamics and check-ins, but to stay on top of deals and special offers from favorite local businesses.
  • Crowley also said that serving the needs of merchants alongside users has been instrumental in creating the Foursquare experience. And as any regular Foursquare user knows, beyond the bragging rights you get as “mayor,” an increasing number of businesses offer discounts or other physical rewards, such as t-shirts or branded bottle openers, for users who check in at their location.
  • “I’m a big believer in game mechanics to push people to do new things in real life,” says Crowley.
Marc-Alexandre Gagnon

What Could Wal-Mart Do With Square Mobile Credit Card Readers? [Updated] [24Oct11] - 0 views

  • Square has struck a deal with Wal-Mart that will bring the dongle into retail stores across the country.
  • In theory, Wal-Mart could arm all of the floor representatives with Square dongles and have customers in and out. It may even help alleviate long lines at the checkout.
  • It is also imaginable that Wal-Mart could set up in-store payment kiosks away from the registers with the Square Register.
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  • It could just be a little booth in every department of a Wal-Mart that would be designed to handle payments for a couple of items.
  • One of the biggest benefits for Square could be to get Wal-Mart to leverage its existing Card Case program that allows for simple payments and transaction information between the customer, the retailer and the payments platform. The Square Card Case was unveiled in May and initially only rolled out to five cities and 50 retail partners.
  • Square posits the Card Case as an Amazon-style "one-click buying" method, except in the real-world as opposed to digital payments.
  • Users that download the app can set up a "card" from a retailer and see what is happening with the retailer, from new deals to changes in the menu. Wal-Mart could institute the Card Case in a variety of ways, from the national level for what is happening with all Wal-Mart retail stores, to dedicating local managers to updating the card case for each individual store.
  • In terms of that goal, the Wal-Mart adoption may have the affect of a giant marketing campaign. The greatest benefit to Square from Wal-Mart may not be actual transaction revenue, but helping to speed up the awareness and adoption of the platform.
Dan R.D.

Siri,Quora, And The Future Of Search [16Oct11] - 0 views

  • Well now that Apple has gone and integrated the most sophisticated piece of AI to ever to see the light of the consumer market into its iPhone 4S, I thought it was time to brush some dirt off of Quora’s shoulder and shine a light on what the future of the company could hold.
  • Quora’s founders and their first hire—designer Rebekah Cox—created the core of the most impressive “subjective knowledge extraction” machine ever constructed.
  • By combining an answer voting mechanism and a reward addiction loop (upvotes are crack) with a strict identity requirement and a one-to-many follower model, Quora started solving the problem of extracting high-quality experiential knowledge out of humanity’s collective head and getting it into structured form on the internet. What’s more, Quora is also using humanity’s collective wisdom to rank it.
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  • Siri is a game-changing technology: The thing knows how to translate the garble of human language into targeted API calls that subsequently pull out the correct information from a potentially ever-expanding set of databases (assuming that Apple one day integrates other databases into Siri, which I’m confident it will). The main thing standing between Siri and the best answer for our likely questions is that the database that contains these answers is still a work in progress.
Dan R.D.

A New Way of Tracking Corporate Business News [19Oct11] - 0 views

  • GageIn is trying to enter this market with the release of its Content Platform and the integration with Salesforce and LinkedIn data repositories.
  • The trick is in the filtering, to be sure: you don't want to plow through irrelevant searches or receive too few alerts about the things that you want to track. "The quality of content I receive is unbeatable. I now spend less time searching for stories about prospects, competitors and my industry and more time engaging my audience," says Kelly Morgan, director of marketing at HealthRx and an early user of the GageIn service.
  • It tries to pull information about companies, people and actionable events such as personnel changes to a single place and doing so in real-time, too.
Dan R.D.

Could Siri be the invisible interface of the future? - Mobile Technology News [25Oct11] - 0 views

  • Although Siri is limited in what it can do, what it does do, it does well. And based on my experiences with Siri so far, I think it illustrates what I think of as the “invisible interfaces” of future connected devices. Admittedly, that sound like a bold claim, but the reality is this: Thanks to the “Internet of Things,” more devices are gaining connectivity that makes them smarter and more useful. At the same time, computing interfaces haven’t changed all that much in the past several decades. They’re going to have to, however, as we can’t have a multitude of different interfaces across a myriad of connected devices in this new world.
  • The key for potential success here is in Siri’s uncanny ability to understand not just natural language input, but also context. This is great for smartphones where we have so much personal data such as contact names, addresses, phone numbers and digital music tracks. Even better is when Siri works with multiple apps or services on our handsets; tying them together through a simple command. “Remind me to take out the trash when I get home,” for example, leverages both the Reminders application and the integrated GPS radio of an iPhone.
  • “Close the windows and turn on the air conditioning if the outside temperature rises above 85 degrees,” could be a real-world example in just a few years time.
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  • I’m so convinced that the Siri of today is just touching the tip of the iceberg for such a future, that I expanded on this topic in detail this week in a lengthy GigaOM Pro report (subscription required). I’d say “read the report out loud” for you, but Siri isn’t quite that good. Yet.
Dan R.D.

US Trails China In Almost Every Mobile Usage Trend [24Oct11] - 0 views

  • Mobile device usage has spread across the globe. In terms of mobile penetration, the United States is actually on the lower end of the worldwide spectrum, with only 77% cellular device ownership. That seems counterintuitive to the way the U.S. views itself as the heart of mobile acceptance and innovation. It is China and other Asia-Pacific countries that really lead in mobile adoption. Research firm Forrester released a study last week showing global mobile usage trends. In almost every mobile usage aspect, metropolitan China and other Pacific Rim countries lead the way. That includes mobile social usage, work usage and multiple device ownership. Mobile is near an inflection point, changing the way people interact with information around the globe.
Marc-Alexandre Gagnon

iTWire - Commonwealth Bank to launch "world first" mobile payment app [24Oct11] - 0 views

  • The Commonwealth Bank will launch tomorrow, 25 October, what it says will be "a world-first mobile app that marks a significant change to the way their customers can pay [and that] will combine a number of payment types."
  • In July Comm Bank introduced a revamped mobile banking app for iPhone, Android and Windows 7 and a new app for iPads and Android tablets.
  • "You can expect us to lead very aggressively in the mobile payments space… And we will be integrating NFC as soon as the handset vendors are ready to go."
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  • "There is not a tremendous amount of value in having cool mobile apps that function well but are connected to a back end that predates the Internet. We are the only bank with a completely modernised core banking platform. We believe the notion of real time banking on mobile devices is going to be more important than ever."
Dan R.D.

Study confirms dangers of violent video games | Machines Like Us [02Nov11] - 0 views

  • New research by Dr Brock Bastian from UQ's School of Psychology has found evidence that playing violent video games leads players to see themselves, and their opponents, as lacking in core human qualities such as warmth, open-mindedness, and intelligence.
  • In a recently published paper in the Journal of Experimental Social Psychology, Dr Bastian and his co-authors looked at whether the experience of cyber-violence had dehumanising consequences for the self-concept of game players and well as their opponents.
  • Dr Bastian said given his findings, it was not surprising that many people were concerned about the effects of playing violent video games, especially when they appeared to reflect changes in people's behaviour, emotions, and cognitions in ways consistent with a loss of humanity.
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  • "There are good reasons to be concerned: the negative effects of violent video games have been well documented and appear to be more significant than those associated with other forms of violent media," he said.
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