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TinyChat is a web-based audio and video communication platform. It enables users to create group video chats or one-to-one (p2p) private video chats. With the group chats disposable or permanent rooms can be created with a simple URL for up to 400 participants and 12 live video streams. For the p2p video chat no sign up is necessary. It is secure and when the two people go to the same URL they are connected automatically and the call begins [1]. It doesn't require any downloads or plug-in's, and works on any browser and operating system [2]. TinyChat is a very social tool and can be connected with Facebook [4]. Now it has recently integrated with YouTube [5] for videos, Etherpad [6] for document collaboration and Flockdraw[7] for whiteboard features [2]. With YouTube, the administrator of the chat controls where to start, pause and end the video. Integrating Etherpad into a chat is simple and everyone in the chat can discuss a particular document while using Etherpads features as well as TinyChats. The document can also be saved and reopened in future video chats. Flockdraws whiteboard feature is similar to using Etherpad, but rather than using a document you can draw, paint, erase and write. With all these collaborative features TinyChat could become essential for any business that is spread globally [3]. [1] TinyChat. (2010). TinyChat. Retrieved April 16, 2010, from http://tinychat.com/about.html [2] Crunchbase. (2010). TinyChat. Retrieved 16 April, 2010, from http://www.crunchbase.com/company/tinychat [3] Rao, L. (2010). TinyChat Upgrade brings Etherpad, Whiteboard and YouTube Intergrations. Retreived 16 April, 2010, from http://techcrunch.com/2010/02/05/ti

Edmodo is a free private social network for education, which is easy and simple to use. (Edmodo, 2010) It creates an online learning space that is safe and secure, where teachers and students can interact and connect with each other. Edmodo can be used in the classroom and also after class when students are at home. Its layout has a similar look and feel to existing social media tools such as Facebook, and the operation of the site is similar to Twitter, where posts are made live instantly. Since Edmodo is similar to existing social media websites, students see schoolwork as being fun, and "are comfortable with using Edmodo at home and logging on and talking about school work" (abc7, 2010) Edmodo works by users creating a teacher or student account. Teacher's accounts allow them to create groups for example, Math Class Red and Math Class Green. Students can join groups by entering a unique code provided by the teacher. This prevents and limits who can join the group. (Thomas, 2010) Teachers can use Edmodo to post messages and files, send links to websites, create and send assignments, send back assignment results and create polls. Edmodo allows teachers to send these to individuals, groups or everyone in the class. Student's accounts allow them to message the teacher, groups or everyone in the class, but prevents them messaging one another. By doing this, it avoids student's instant messaging each other, (Thomas, 2010) and only allows them to use Edmodo for educational purposes.

Teachers and students can be kept up to date with the latest activity via text message and with Edmodo being accessible via mobile phones, (Edmodo, 2010) posts can be made and activity checked anytime, anywhere. Teachers are finding that by encouraging students to post comments on Edmodo they are becoming "actively engaged in classroom discussions". Since social media is second nature to students, by using websites like Edmodo, teachers are able to connect with students with "technology they already understand".(abc7, 2010) Reference: abc7. (2010). Special Segment:Techno Teaching. Retrieved April 15, 2010, from http://abclocal.go.com/wls/video?id=7268097 Edmodo. (2010). Retrieved April 15, 2010, from http://www.edmodo.com/ Thomas, C. (2010). 016 - Using Edmodo as a collaboration and communication tool. Retrieved April 14, 2010, from http://www.iprimary.co.uk/tutorial.php?tutorialID=016

ConceptShare is cleverly pursuing like-minded partners at a time when web-based software concepts are becoming exceedingly popular. Partnerships increase the visibility of both parties. **ConceptShare teamed up with Vimeo to create free, basic and advanced tutorials to learn how to use this product prior to purchasing.[1] **Email clients are teamed up to create co-op workspaces by a built in, email system that automatically parse the email list and send invitations to the list members.[1] **Alliance with the Adobe users, multipage PDF documents can be imported which make brochure, instruction pages and other multi-page documents easy to collaborate on. [1] **ConceptShare and Marketbright; a marketing automation platform, teamed up in a mutually beneficial relationship. Creative and marketing professionals can liaise on marketing and advertising campaigns. [1] Retrieved on 5/4/2010 from:http://www.conceptshare.com/tutorials.html [2] Scott , 2010. Marketbright and ConceptShare launch partnership. Retrieved on 5/4/2010 from: http://www.thoughtballoons.net/

Slideshare is the worlds largest community for sharing presentations online with over 25 million users a month. Users can upload powerpoint and keynote presentations, and word and PDF documents. Presentations can be commented on, bookmarked and shared and it is a great way to learn from others [1]. Businesses can upload presentations or documents to share ideas amongst the organisation and also generate leads due to the viral nature of the platform. Slideshare is linked with many other platforms such as Facebook, LinkedIn and Twitter [2]. Search engines will index the information in the presentations and it will enhance search engine ranking [3]. Presentations can also be made private and only accessible to members within your organisation [2]. Slideshare is being used by many businesses to market their products or services using the platform as a lead and traffic generation tool by either highlighting your business or directly generating leads through Slideshares LeadShare or Adshare tools designed specifically for business. There are no upfront costs and you only pay when leads are generated[1]. Slideshare also has its own branded channels for afee. The business channel allows businesses or organisations to customise its own microsite targeting the professional community. Here you can showcase eBooks, webinars and presenations while capturing leads and targeting a specific audience. Each microsite is a customised project for Slideshare and can be worked into an organisations budget [4]. [1] Slide Share Inc (2009). Slideshare. Retrieved 16 April, 2010, from http://www.slideshare.net/about [2] Learning Tools (2010). Top 100 Tools: Slideshare. Retrieved 19 April, 2010, from http://www.c4lpt.co.uk/Top100Tools/slideshare.html [3] ZenDesk (2010). SlideShare Forum. Retrieved April 19, 2010, from http://slideshare.zendesk.com/forums [4] Slideshare (2010). Slideshare Branded Channels. Retrieved April 19, 2010, from http://www.slideshare.net/channel

One of the attractive features of Slideshare is the ability to not only upload presentations for online display, however by using their Leadshare application you can collect and update customer contacts. Leadshare also allows the user to link the presentation to the business contact details. Slideshare can be embedded in your web page, blogs and social networks at no extra cost. Kelly, (2010) explains that Slideshare has a number of additional features which enhance its use. These include presentations that have audio tracks known as 'Slidecasts' and a plugin which allows presentations to be uploaded directly from the Powerpoint tool. It also has plugins to allow access from networking services such as Facebook and Linkedin. Slideshare as demonstrated by Mullen, (2009) is a great way of presenting information. Mullen states "Increasingly Slideshare is being used as a tool by conference organisers to make PowerPoint presentations available to anyone unable to make the conference in person." PcWorld recently reported on Slideshare's new service called Channels which will allow companies to create a microsite. Perez (2010) states that "Companies can be a sponsor of a Channel focused on a specific topic, like virtualization, or they can create a Channel just for their brand." Perez reports that this service adds to two other marketing services of Slideshare's, which are Adshare and Leadshare. Slideshare is an effective way of sharing and be able to show your presentation to a wide audience. As stated by Slideshare "Anyone can view presentations & documents on topics that interest them. The site is growing rapidly with over 25 million monthly visitors."

References: About Us. (n.d.). Upload & Share PowerPoint presentations and documents. Retrieved April 17, 2010, from http://www.slideshare.net/about Kelly, B. (2010). Slideshows. STRIDE Handbook 8 on E-Learning (pp. 106-109). India: India Gandhi National Open University. Mullan, J. (2009). Should we be more Social? Law Librarians and Social Media. Legal Information Management, 9, 175-181. Retrieved April 17, 2010, from the Cambridge Journals database. Perez, J. C. (2010, February 3). SlideShare to Let Companies Sponsor 'channels' on Its Site - PCWorld Business Center. Reviews and News on Tech Products, Software and Downloads - PCWorld. Retrieved April 17, 2010, from http://www.pcworld.com/businesscenter/article/188442/slideshare_to_let_companies_sponsor_channels_on_its_site.html Slideshare LeadShare FAQs. (n.d.). Upload & Share PowerPoint presentations and documents. Retrieved April 17, 2010, from http://www.slideshare.net/business/leadshare/faqs

BigBlueButton is a brand new, free open source web-meeting platform ideally suited to Universities and Colleges for delivering Distance Education [1]. BigBlueButton runs on Mac, Unix and PC computers and desktop integration is available with VMWare, Ubuntu, Debian and RPM packages and Gentoo is currently in development [2]. BigBlueButton utilises 15 open source components and BigBlueButton's Demo shows how easily it supports video, chat and audio conferencing, PDF and PPT slide-sharing, and, Open Office Org files or Microsoft Office document sharing [3] [4] [5]. Three levels of users are moderator, presenter & viewers, the moderator can choose themselves, or others to be a presenter. The class presenter can share their desktop view with the rest of the class and directly message an individual student during a meeting [3]. The BigBlueButton site hosts a variety of tutorial demonstrations so prospective clients can become familiar with this feature-rich package [3]. The Demo page allows vistors to test run the product by joining a Demo Meeting [6]. Whilst BigBlueButton is an web-meeting platform for online conferences, the people from BigBlueButton do not provide hosting. Nevertheless BigBlueButton is easily downloaded and installed onto the education provider's own server space [7]. The package is coded with a clean, lean design that focuses on usability and multiple virtual classrooms can be run from a single BigBlueButton server [8]. Carleton University, Ottawa, Canada use BigBlueButton as a learning envrioment in their 'Systems and Computer Engineering' course [9]. see below for References

BigBlueButton is a web conferencing system that is specifically tailored for distance education [1], particularly for universities and colleges to allow high-quality e-learning [2]. It is open source and constantly under development. The system is Flash-based and allows sharing of slides, voice, chat, video and desktops [3]. Generally speaking, the system is well received; however there has been some criticism about the slowness of desktop sharing [4]. The system strongly utilises Open Source methodology by utilising existing apps and code to piece together and present a virtual classroom solution [4]. The use of Open Source can be positive in a corporate sense as it often has a large support community and the ability to conduct one's own development. BigBlueButton does not offer commercial hosting of its service, which is arguably why it is being pitched to universities (given access to considerable resources in the guise of students and IT staff) [5]. This may be a disadvantage in some respects; however a corporate organisation may consider this a better solution to wholly hosted applications, as a stronger level of control is possible. It has been reported that the developers are very hands on in regards to live demos of the product, which is comforting when trying to learn a new piece of software [6], however, the system is very new, which may deter some organisations from utilising until it is more proven.

[1] BigBlueButton. (2010). BigBlueButton Blog. Retrieved April 21, 2010, from http://bigbluebutton-blog.blogspot.com/ [2] BigBlueButton. (2010). Homepage. Retrieved April 21, 2010, from http://bigbluebutton.org/ [3] Asterisk Exchange. (2010). BigBlueButton. Retrieved April 10, 2010, from http://www.asteriskexchange.com/listings/165 [4] SetupLinux. (2010). BigBlueButton: Web conference and meeting room review. SetupLinux.com. Retrieved April 10, 2010, from http://www.setuplinux.com/2010/04/bigbluebutton-web-conference-and-meeting-room-review/ [5] Byrne. (2010). Big Blue Button - An Open Source Video Conferencing Platform. Free Technology for Teachers. Retrieved April 10, 2010, from http://www.freetech4teachers.com/2010/03/big-blue-button-open-source.html [6] Lavolette, E. (2010). Push the BigBlueButton. Betsy's Eclection. Retrieved April 10, 2010, from http://betsylavolette.com/?p=928

Office Interactive is an online Customer Relationship Management (CRM) software designed for small to medium sized business. The software contains everything you need to run and streamline your business. It is easy to use by simply dragging and dropping to customise your own business application [1]. Features of the Office Interactive software include: Collaboration: This module is used to share and communicate with all your team members on one page. It is an essential tool for organising your businesses day-to-day activities. Sales: This module is an easy to use Sales Force Automation (SFA) system. It is a total solution for small to large sales teams. Customer: This module allows you to see absolutely everything in relation to a customer including all correspondence and sales. It is also a centralised system to store data such as customers Frequently Asked Questions (FAQs) and how to deal with customer complaints. Marketing: This module allows you to keep track of where your leads and customers are coming from. It can also be used to send marketing emails to your customers. Billing and Expense: This module is a full financial solution to keep track of your income and expenses [1]. CRM is extremely important for most businesses. Using a centralised system such as Office Interactive allows all staff to access data from any location [2]. CRM also allows you to put the customer first by making the most of your customer relationships as it allows you to keep in touch and personalise communications with customers easily [3]. [1] Office Interactive (2010). Simple, Powerful, and Revolutionary CRM Solution. Retrieved 16 April, 2010, from http://www.officeinteractive.com/ [2] e-Business Guide (n/d). Planning - Researching the Opportunities - Customer Relationship Management. Retrieved 16 April, 2010, from http://www.e-businessguide.gov.au/planning/researching/crm [3] Martin, J.A (2010). Put Cloud CRM to Work. Retrieved 16 April, 2010, from

http://www.swivel.com/ References [1] IPSN'07 Overview. Data sharing and Interoperability on the world-wide Sensor Web. http://research.microsoft.com/ [2] Features page 2010 from: http://www.swivel.com/ [3] Cuff, D et al. 2008 Urban Sensing: Out of the Woods. Communications of the ACM. Vol 51, No 3.Retrieved on 3/4/2010 from: http://web.ebscohost.com.ezproxy.slv.vic.gov.au/ehost/

Swivel Co-founders Dmitry Dimov and Brian Mulloy describe their company as "YouTube for Data." The Swivel site allows users to upload any data and display it visually to other users. Users can upload any type of data for rating, commenting and bookmarking by other users. Graphs of the data can also be used and embedded into other websites. (Arrington, 2006) Any data on Swivel can be compared to any other data regardless of whether or not there is any correlation. Arrington (2006) remarks that it is possible to compare data as diverse as "gas prices to presidential approval ratings or UFO sightings to iPod sales". Not all data is made public though. Swivel provides a free service for public data but also offers a premium service whereby, for a fee, data can be stored privately, still allowing the owner to compare their private data to public data sets. (Arrington, 2006) In comparison to Swivel, similar data sharing capabilities are offered by IBM's Many Eyes http://manyeyes.alphaworks.ibm.com/manyeyes/. Many Eyes allows users to create more complex graphs such as network illustrations, which depict nodes and connections as well as treemaps that present data as groups of nested rectangles. (Butler, 2007) Brent Edwards, director of the Starkey Hearing Research Center in Berkeley, California, points out that journals could move science forward much more effectively by using the Internet to share information. He says "I'm often frustrated by my inability to analyse in a different way data that are printed in peer-reviewed publications, when I'm interested in looking at a relationship that the authors didn't think of". If journals and research organisations linked the raw data behind their papers to collaborative software tools such as Swivel and Many Eyes, he argues, "it would have considerable value to the scientific community as a whole". (Butler, 2007)

References Arrington, M. (2006, December 5). Swivel Aims To Become The Internet Archive For Data . TechCrunch . Retrieved April 7, 2010, from http://techcrunch.com/2006/12/05/swivel-to-launch-this-week-communitize-your-data/ Butler, D. (2007). Data sharing: the next generation. Nature, 446, 10-11. Many Eyes. (n.d.). Many Eyes. Retrieved April 7, 2010, from http://manyeyes.alphaworks.ibm.com/manyeyes/