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Contents contributed and discussions participated by Kate King

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Kate King

Five steps toward developing 'programmable retail' | RetailCustomerExperience.com - 0 views

www.retailcustomerexperience.com/...developing-programmable-retail

Mk473 CRM customer service technology

shared by Kate King on 22 Nov 13 - No Cached
  • Kate King on 22 Nov 13
     
    Here is the article I referred to today about integrating technology into customer service - enjoy!
Kate King

Macy's posts strong Q3; profit up 22% | Chain Store Age - 0 views

www.chainstoreage.com/...%99s-posts-strong-q3-profit-22

mk473 Macys

shared by Kate King on 14 Nov 13 - No Cached
  • Kate King on 14 Nov 13
     
    Please read before Tuesday - outstanding operating results for Macy's!
Kate King

RSS Content - Investor Relations - Macy's Inc. - 1 views

phx.corporate-ir.net/phoenix.zhtml

Macys

shared by Kate King on 14 Nov 13 - No Cached
  • Kate King on 14 Nov 13
     
    From Macy's Investor Relations website, their "millennial" strategy
Kate King

RetailWire Discussion: Macy's Goes All Millennial - 3 views

www.retailwire.com/...macys-goes-all-millennial

mk473 Macys millennials

shared by Kate King on 14 Nov 13 - No Cached
  • Kate King on 14 Nov 13
     
    Great article to read for our guest speaker next week, Lisa Hudson
Kate King

Study: Physical stores still key to consumers in omnichannel world | Chain Store Age - 0 views

www.chainstoreage.com/...ey-consumers-omnichannel-world

MK473 place physical stores

shared by Kate King on 29 Oct 13 - No Cached
  • .  It found that consumers spend the majority of their time shopping in stores (61%), followed by online (31%), catalog (4%) and mobile (4%).
  • Consumers shop in different stages beginning with research, followed by testing, purchase, pick-up or delivery and after-sales experience. Digital channels play the largest role in the research phase of the process, as shoppers read online reviews and find recommendations through social media. While stores can and should play some role in all shopping stages, they needn’t play a central role in each to generate sales across channels.
Kate King

Elastic Pricing: Beyond Dynamic - The Robin Report - 1 views

therobinreport.com/elastic-pricing-beyond-dynamic

mk473 retail pricing

shared by Kate King on 29 Oct 13 - No Cached
  • Kate King on 29 Oct 13
     
    Good explanation of "dynamic pricing" or how online retailers are able to present specific messages and price offers to consumer based on your behavior on line. Think: "Minority Report" with Tom Cruise!
Kate King

Finish Line puts up strong Q2 results | Chain Store Age - 6 views

www.chainstoreage.com/...sh-line-puts-strong-q2-results

mk473 Finish Line

shared by Kate King on 08 Oct 13 - No Cached
  • Kate King on 08 Oct 13
     
    Most recent operating results for FINL
Kate King

Report: Mobile, gamification among leading e-commerce trends | Chain Store Age - 3 views

www.chainstoreage.com/...mong-leading-e-commerce-trends

mk473 omnichannel ecommerce mobile

shared by Kate King on 03 Oct 13 - No Cached
  • Kate King on 03 Oct 13
     
    Top e-commerce trends
Kate King

http://global.networldalliance.com/downloads/white_papers/Designing-an-Omnichannel-In-s... - 1 views

global.networldalliance.com/...hannel-In-store-Experience.pdf

mk473 omnichannel

shared by Kate King on 03 Oct 13 - No Cached
  • Kate King on 03 Oct 13
     
    White paper: Designing an Effective Omnichannel In-store Experience: 5 Key Considerations
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